5 Hacks - How to develop Effective Communication Skills - Verbal, Non-verbal & Body Language

[Music] hey guys well here we are today don't you think we have certain notions notions about what how we're going to behave act converse in our personal lives as well as our professional lives we also have really sweet dreams as to how we're going to excel and climb that ladder of success of course in your corporate lives but somewhere or the other we get stuck particularly when it comes to what when it comes to communication skills no no wait effective communication skills don't you think things such as basic things greeting people in office asking questions answering those questions and then writing messages or emails to your supervisors maybe team members often becomes a difficult task a very confusing task don't you think so so today here on scalopedia you are going to learn how to better your communication skills especially when it comes at workplace with me meera so guys let's get started with our super goals all right what i think is we have to aim to respond rather than reacting to any situation now you would think what does that mean and why that is because we humans are actually capable of first listening processing the information thinking about it and then we get to choose if we want to respond or we want to react now think about it when you look at animals they usually bark and they react to things because they're very defensive and offensive at times especially when it comes to difficult situations where people are getting in an argument um heated argument bosses are shouting yelling probably a meeting emails which get you really angry and you just feel like oh wow let me just reply but remember always and always first think so what i do is i usually count 30 seconds one two three four in this way i'm sort of managing my emotions here before i react maybe i might get angry or feel like crying i feel like pointing fingers at others or saying incorrect things or sometimes i end up promising irrational things just pause breathe in breathe out did you guys know that studies suggest that in that moment that particular moment of anger or whatever think of a nice positive memory that you have it really helps you to calm yourself down and what you've done is that you've taken charge of those emotions once you guys have done that think process count 30 and then choose to respond for that matter even reacting to meals is equally risky just the way i mentioned before that is why that is because you just feel like responding to something that gets you angry super angry but here is where you will just take those 30 seconds for yourself think about things and slowly and gradually react no respond to those emails well guys so that's about your first goal now let's move to the second goal here i want to tell you that you have to learn how to be selfish you heard me right learn to be selfish but why am i saying this that is because i think that for instance just just take an example people used to tell me to be an active listener to improve my communication skills especially make them so much more productive and effective at workplace and i used to always think and wonder what does this even actually mean what is active listening i'm listening i'm here what does what do i have to do more and how do i do that let me tell you all if you want people to listen to you and to your points and to your new ideas then you have to do the same if you want to get motivated motivate others who are probably your colleagues your subordinates even your seniors you know good job karen well done sean you can always wish others like hey have a great day take my word for it guys people respond to positive vibes there's something i want you to know that you have to be 100 present from now on promise me that you will i know you're thinking if i'm physically present i'm obviously there right how else can i be further present than that ask yourself again just try are you really present do you actually listen and understand each and every word the other person is saying to you or advising you or suggesting probably not the millennials surely don't have the patience for it and i know as a matter of fact especially when someone is talking we always have a voice inside us that comes from within which says oh my god just hurry up and finish what you're saying i have to go you're always in a hurry and that is why we often think about 100 other things while people are talking to us this definitely shows in your body language and in your eyes as well as people around you really get it what you're trying to do now how to fix this your body language how would you fix it well guys one good method is to start practicing at home consciously try to focus on each and every word your family members are saying without interrupting them because that's where it all starts this way too i know it's difficult i know that but if you want to succeed guys you must overcome all these small difficulties they're not too much now try to apply the same thing in workplace for example stand stable sit stable and straight when someone is trying to talk to you particularly when someone is trying to talk to you then try to respond with words such as yes all right i understand well uh-huh so now what happens is when these things are happening when small talk is happening you can always try to take reference from what they're saying for example there's something happening the discussion is happening imagine some fellow team member has told you a whole story about probably how they want to take a holiday but your manager won't understand that and has now declined or rejected his request and that is what he's trying to tell you and discuss with you at the end of the whole discussion or what he's trying to say just try to say things like all right let me understand this you are saying he will not give you a leave because he wants to do a team meeting that week itself what has happened what have you just done this way the person has understood that you're responding and you're listening you have been listening exactly here you focus your focus should not be on giving any advice in return all you need to do is practice to be 100 present in the conversation with your body language and your responses right well this brings me to another point the one thing i won't forget to mention under this particular topic is to increase your communication skills by maintaining a good and a positive body language at workplace well guys i think you're not new to this particular topic but we all have certain common reference points of what is a good uh body language what's a negative body language so you guys know that slouching is a negative body language that's what i mean when when i say we have common references similarly a good handshake leaves a very strong and a positive impression right now the two main points to understand in this is that the way you sit stand your hand gestures whatever you do when you're communicating you it's basically you're influencing your own mind when you do this now what i mean to say if i'm slouching and i sit like this i i'm feeling weak internally and i'm getting scared similarly if i walk straight sit in the correct posture sit straight my brain is getting signals that i am strong yes mira i'm strong i'm ready for the day this brings me to my next point now try this stand in a winner's position on and winners pose for just two minutes whenever you find yourself alone probably in a bathroom yeah that's fine legs and shoulder legs should be shoulder length apart when you stand hands wide up in the air and look up right that's a winner's position this magic trick will help trigger that champion in you and you will feel so much more stronger try to observe a leader you know someone probably even your senior around you and enact them what happens is that this will get you started this will get your brain to start thinking in a positive and a stronger manner and this will reflect in your workplace people start recognizing you as a powerful personality don't you want that for yourself i know that you do for sure with a great body language you would do it you would increase your own communication skills and you would make sure that you're better at it well guys if you want to know more about body language there is another video we have on this particular topic that will help you understand body language at workplace better and further now guys all these goals surely need to need to be practiced before right so do that try to try to do this at home in your daily life situations and stay conscious and aware of your own actions words and points that you make the things that you say to keep challenging yourself to get better at everything when it comes to your workplace communication skills now guys with this i wish you good luck and i shall see you very soon again here on skelopedia with more such useful topics but guys until then make sure that you're practicing you're smiling that's this is me signing off for the day guys bye

Channel: Skillopedia - Skills for the real world

Views: 332,513

Keywords: communication skills, effective communication skills, communication skills in hindi, life coach, improve communication skills, verbal skills, non-verbal skills, body languages, tips to develop communication, how to speak confidently, self improvement, personal development, personality development for students, communication at workplace, ideas, skillopedia, presentations, great speech, speak confidently, soft skills, life skills, life hacks

Id: etlI6J5MG0w

Length: 11min 19sec (679 seconds)

Published: Wed Nov 14 2018