>> Reporter: NOW HER WORKSHOPS ARE TEACHING KIDS AROUND THE WORLD TO CODE. >>> THIS IS CBS NEWS BAY AREA WITH JULIETTE GOODRICH. >> HELLO. WE HAVE SEEN AND HEARD THE FRUSTRATION OVER SAN FRANCISCO'S HOMELESS CRISIS. IT HAS MADE NATIONAL HEADLINES. THEN YOU HAVE BUSINESS OWNERS AND NEIGHBORS PLEADING FOR THE CITY TO DO SOMETHING ABOUT IT. NOW NEIGHBORS SAY A HOMELESS CAMP UNDER THEIR APARTMENTS HAS GOTTEN OUT OF CONTROL, SO OUT OF CONTROL THAT IS PUTTING THEIR SAFETY AT RISK. LEZLA GOODEN JOINS US WITH AN EXAMPLE THAT YOU SAW FIRSTHAND! >> Reporter: IT IS A REALLY UNFORTUNATE SITUATION. TODAY I WAS ABLE TO SPEAK EXCLUSIVELY WITH THE PROPERTY MANAGER OF AN APARTMENT COMPLEX ON HAIGHT STREET DEALING WITH THIS PROBLEM AND A LOCAL RESIDENT WHO WENT VIRAL AFTER BECOMING EXHAUSTED WITH A LACK OF SOLUTIONS FROM OFFICIALS. IT LOOKS LIKE A NORMAL APARTMENT COMPLEX IN SAN FRANCISCO , BUT IF YOU VENTURE UNDERNEATH THAT YOU WILL FIND THIS ENCAMPMENT. THEY SAY THE IN CAMET IS CAUSING A SLEW OF HEALTH PROBLEMS, SO WE SAW WHAT WE WERE LOOKING AT. >> YOU CAN SEE THIS LATER HERE TO LIGHT UP THE FIRE. THIS CREATES A HAZARD. >> HOW LONG HAS THIS BEEN LIKE THIS? >> SINCE FEBRUARY OF THIS YEAR. >> Reporter: HE SAYS THEY HAVE REACHED OUT TO THE CITY MULTIPLE TIMES ABOUT THIS AND POLICE HAVE BEEN CALLED OUT, TOO. BUT? >> HE WANTS US TO CLEAR OUT THE ENCAMPMENT. BUT THE POLICE CAN WORK WITH US. >> Reporter: EVERYTHING FROM TRASH, HUMAN WASTE AND OLD NEEDLES CAN BE FOUND HERE. THE PROPERTY MANAGER REACHED OUT TO DR. REVEREND BROWN WITH THE NCAA CHAPTER OF SAN FRANCISCO WHOSE ORGANIZATION HAS STEPPED INTO RECOGNIZE THE GROWING CRISIS. >> THE PEOPLE WHO HAVE BEEN CAMPING OUT HERE HAVE GONE INTO HIS APARTMENT BUILDING, THREATENED HIS RESIDENTS , AND THAT YOU SHOULD NOT BE. >> Reporter: REVEREND BROWN IS WORKING WITH A FAMILIAR FACE. YOU MAY REMEMBER THIS VIRAL VIDEO FROM EARLIER THIS YEAR AS 71-YEAR-OLD ART GALLERY OWNER CALL YOUR NGUYEN SPRAYED AN UNHOUSED WOMAN WITH A WATER HOSE. HE WAS CHARGED WITH A MISDEMEANOR, FACING JAIL TIME. LAST WEEK HE GOT A BREAK, SWAPPING A DEAL WITH THE D.A. TO ONLY DO COMMUNITY SERVICE. >> I COULD NOT TAKE IT ANYMORE. I WAS DEVELOPING PTSD. I WENT TO THE HOSPITAL TWICE FOR PANIC ATTACKS. IT KEPT PUTTING A SITUATION ON ME WHERE PEOPLE WOULD NOT COME INTO MY GALLERY. AT 35 HOURS, I AM HOPING I WILL BE WITH THIS MAN FOR 200 HOURS. >> Reporter: HE WILL ASSIST IN CRAFTING A HOLISTIC RESPONSE FOR PEOPLE IN THE CITY. >> THIS IS RESTORATIVE JUSTICE FOR PEOPLE AT THEIR BEST. THIS WAS A CRISIS. >> Reporter: THE APARTMENT COMPLEX AS POLICE CAME TO REMOVE THE ENCAMPMENT, BUT THE NEXT DAY IT WAS RIGHT BACK UP. WE DID REACH OUT TO CITY OFFICIALS FOR THE STORE BUT WE DID NOT HEAR BACK AS OF NEWS TIME. >> I AM CURIOUS, REPORTER TO REPORTER, WHEN YOU GO OUT THERE YOU REALLY DON'T KNOW WHAT YOU WILL SEE. DID YOU EXPECT TO SEE THAT? I AM FLOORED. >> I DON'T KNOW IF YOU COULD TELL BY MY FACE. I AM SHOCKED. IT IS ONE THING FOR SOMEBODY TO DESCRIBE IT TO YOU, BUT EVEN IF YOU ARE JUST LOOKING THROUGH THE LITTLE CRACK THAT PEOPLE CUT THROUGH, WHEN YOU STEP INSIDE IT IS A WHOLE NEW PLACE. >> SO WHAT IS THE PLACE DOING IN TERMS OF FUTURE SECURITY? >> THEY SAY THEY HAVE A PLAN. THEY REMOVE EVERYTHING, THEN ON AUGUST 2nd THEY WILL PUT A NEW IRON WALL GATE FENCE AGAINST IT.