Ford Sync 3 Update (and what to do when it goes wrong.....)

i've already done a video on updating the sync 3 system on ford um what this video does it should show it more clearly than the last one that i did but more importantly it shows you how to recover when you made a mistake like i did if you want to just skip straight to that bit then go to the timeline that's on the screen now otherwise just watch the video first bit is nice and simple you just need to see whether or not there is a download or an update available for you so you go to the the sync update webpage for ford we've already got it highlighted there because i've had a look at it before click on it and that takes you to this page now you are going to need your vin number because ford keeps a track of the updates that you've had specific to your vehicle so there's my vin number already put in and what we're going to do is check for an update and to do that just click the check for update it'll do a search of its database and it tells us that we have got an update available that's about 25 gig that's quite a large on that they're not usually that big so click on it accept to download the software and you just need to save as and i'm going to do that onto the desktop because i need to extract that software to a usb stick later so let's just get that saved to the desktop and then when it's downloaded we'll do the extraction something to note at this point the file was huge and it kept pausing so i kept having to go into it and resume it but it downloaded eventually and the next thing to do is find a usb stick that's big enough and then format it and we need to format it in x factor make sure that you do that otherwise the vehicle will accept it so once you've got it in highlight it over to format change the fat32 which is the default over to exfat and then just start the format does it nice and quickly and then you've got an empty stick ready for the uh extracted files to sit on all the instructions are on the 14th website but obviously sometimes it's just a bit easier to see actually being done and when the file's eventually downloaded just go to where your downloaded location is right click on it and you need to go to extract all and then give it the location where you want it to be extracted too so obviously we need to extract it onto the formatted usb stick so once you've done that just click extract and it again this takes a while but once it's all done and dusted you should have these files on the three separate files the sync my ride folder and two other files so before we do the update we'll just have a look at the screens and just see if there's going to be any change so we're going to settings first and then into general and we scroll up we can look at about sync and it just tells us that we're on sync 3 obviously and this is version 3 build 19 205 so we're going to jump up quite a bit from that so we're back on the home screen the engine's on but not turning over we've got the usb stick there and now i've removed all the usb leads that were in the usb ports out so we've just got this that's going in so we'll plug this in and see what comes up on the screen okay so it's detected the usb stick let's press next saying that we've got to leave it on all the time so we'll do that yes and as you can see up here now it's saying updating system software probably going to take about half an hour okay that's it all done and dusted uh this one probably took about 20 minutes to complete so we'll take the usb out now i've got to restart the vehicle there is a process of doing it where you've got to leave the vehicle take your keys out obviously lock the vehicle then get back in unlock it so let's just uh let's just see what it looks like afterwards all right let's turn the ignition on let's go into settings general let's come back up and have a look at sync and there we go you can see that it's changed to when we get rid of that it's now changed to build two or two or four which is basically version 3.02 right so if we have a look up here we've got the arrow and if we click on that it should give us an update all done and dusted and it was that easy one final step now and that's to tell ford that we've actually completed the update so on the usb stick you've actually got an xml file now we go back to the update page to the confirmation and basically i have to put the usb stick in we upload the xml file that tells ford that everything's been updated and then finally what you might want to do is just run another update check to see if there's any more updates so that's what i'm doing here and it should tell us yes the sync system is up to date so there's nothing else to do now so we've got a fully updated sync 3 system and the latest maps as well so saying that it was nice and easy it wasn't that easy because i made the error of um ruining the update without the engine running so it actually everything turned off just before it finished unfortunately there is a way if you do manage to make a mess of everything there is a way out of that i'll show you that now and it's a really simple thing to do so you need to do a search for sync update troubleshooting which will bring you to this page and you need to download this file um do exactly the same as usual which is extract it all onto an exfat usb pop that into the car and then you'll get a new confirmation file which you upload as if you've just completed an update and it tells ford where you're up to with the installation and then you just re-run the update it will give you a new file and then start afresh on that and that sorted my problems straight away and that's that how to update your sync 3 nice and easy and if you if you do something stupid like i did and do it without the engine running well the solutions at the end fear that

Channel: Clough Reviews

Views: 12,493

Rating: 4.9444447 out of 5

Keywords: ford sync, ford ranger, ford wildtrak, ford f150

Id: Xqab02pg7rQ

Length: 7min 14sec (434 seconds)

Published: Mon Feb 15 2021