FBI AGENT HACKS AND DESTROYS ENTIRE INDIAN SCAM CALL CENTER! (REMAKE)

okay now just have a look onto your screen you'll get an connection from amazon for department you need to allow yourself so that we can go ahead and cancel your order okay so just give a click on i am aware of the call and then give a click on accept or also if my motive was to do anything wrong with you i would not have sent you any security warning on your screen if anything goes wrong while being on a call with us you can just report it to the better business bureau no issue sir is in a call center in kolkata located in the east indian region of west bengal they are running an amazon refund scam and are one of the dirtiest call centers when it comes to spying methods and silently stealing from victims by using their devices when the victim leaves it unattended i've been watching these guys for a few weeks now and even made a video on them before if you haven't seen that video i recommend watching it first so you better understand what i'm going to show you today after that video of shutting down some of their machines with malware they continue their scams very quickly the next day i re-spread my access through the network to the connections that i lost and continue monitoring their scams hello we are checking in our server that you have made a purchase of iphone 11 2l worth rupees 1499 so you want to accept the order or want to cancel the order okay you have one to cancel the order we will provide you a cancellation form just fill it up and your order will be cancelled oh sir oh just we will take your five to ten minutes to cancel or just you have to sit in front of your computer or laptop we will give you a cancellation form when the scammer asks this question if the victim has a computer or phone there's three roads the scam can take from here the first option is that the victim says that they do not have a computer or phone and usually when they say this other scammers that i've watched in the past give up so first of all let me know one thing ma'am do you have a computer or a laptop even you don't have a laptop or uh you don't have a smartphone okay so this call is not for you okay these cameras though are very persistent and have adapted to the fact that some people don't own technology for them to take remote access of for the following clip i'm going to show you we are going to listen to the senior manager on the floor who can be identified by his deep and distinguishable voice whenever an agent in the call center gets close to scamming a victim he walks over to their computer and takes over the call to finish the business how do you check it do you do any kinds of online banking okay let me tell you it will not reflect in your banking statement right now it will reflect after 48 hours because it's a 3d payment so after 48 hours if you come to us we will be able to help you so now as you don't have any kinds of device so i cannot send you the money online okay into your bank because you don't even do online banking all right so what i'll be doing is i'll be giving you the money in the form of gift card so that you can collect the cash no sir after this call disconnects we'll we cannot hold up the money i'll i'll explain you everything you can take me as your grandson what the scammer said there take me as your grandson is one of the many little things he keeps saying during calls with victims he tries to put them at ease by saying stuff like take me as your grandson i will be here with you throughout the whole process don't worry take a deep breath calm down at the same time though he also puts a lot of pressure on the victim in a non-aggressive way by saying it has to be done within 48 hours and that if the victim hangs up the phone he will lose all of his money all this plays a huge factor in the success rate of scammers and this specific guy was verbally strong and had a deep voice which is scientifically proven to make people trust you easier it's not a surprise why he is a higher up in this company and why he gets to scam a lot of people successfully as well just let me know one thing that do you drive yeah so that you can collect the cash so do you have a nearest walmart or a cvs pharmacy or a family dollar or a dollar general you live close to the walmart okay and for all security reasons before the money was taken out what was the last balance you had on your card before the money was taken out so that we can mark you as safe calm down calm down take a deep breath i'm there with you don't panic okay just give me a rough count like is it more than thousand or less than thousand the scammer asks the victim how much money is in his account so that he knows how much he can steal from him they will always try to get as much money per victim as possible and usually try to rip the victim off for their entire savings account the old man initially replies that his debit card has about 200 on it which in the scammer's eyes is not enough money to steal from him and you bank with only one bank or you bank with any other bankrolls what was the last balance you remember on the second bank now let me tell you those hackers have overdrafted your that bank okay which which had 800 dollars so they have taken out your 800 plus they have over drafted it your account is a minus 1500 so don't worry i'm giving you your money back so what i'll do is on your second bank which has which you just now told me with the balance of 800 i'm adding up a credit line of a thousand dollars are you getting me and that's that's a credit line which you have to use in the walmart and purchase apple gift card for a 500 yes with not your money sir because you don't have any money right now i have added a credit line and i'll be there with you unless and until you receive your cash so don't worry you can take me as your son it's your own hard-earned money right i do believe you want your money back luckily this victim did not fall for the supposed credit line that was added to his card and hung up the phone not everyone is as cautious as this man though these cameras were actually quite successful at scamming people especially when the victims did own a device that the scammers could take remote access off this brings me back to our game tree the second and third option are that the victim does admit to having either a phone or a computer the phone method is very similar to that of not having any device the scammer will simply try to steal money from the victims payment apps like that from bank of america cash app paypal and many more and the zell is the application through which this hackers have used means okay we'll transfer you the funds okay so just go ahead and write down the cell phone number of the sender first over here no no no this is our billing manager number whom you will send the request then he will send you the funds okay go give a click on send yeah give a click on send money to this give a click on it you're sending the request money as you could see the scammer was pretending like it was a money request even though it clearly said send money the victim complied but because all of our balances were negative the payments didn't go through one of our accounts even had a balance of minus nine hundred thousand dollars which i had never seen before scammer then tried the same sole payment method with this email and also with this email i reported all this information to zell and they took down the accounts for me they tried to steal money from several different apps like bank of america wells fargo american express and her paypal after 45 minutes of messing around they finally gave up this particular victim did not have any money and the scammers weren't very happy with this listen to me you're all the accounts are closed and your accounts are corrupted in this i'm adding a thousand dollar credit line which you have to use and purchase the gift card with our money go back and swipe your screen down mom [ __ ] you ma'am go back to your paypal okay now swipe your thumb i mean just scroll the page down mom open the paypal how much balance do you have in this one nothing okay nothing nothing okay like you don't have any money in any of your cards right it's zero wonderful right and how much how much credit is available on this e e n inc 30 or 40. i called the victim up to let her know everything about the scam and that the scammers could still spy on her with the any desk and teamviewer application that they made her install through the app store about they're trying to steal your money they're not actually from amazon they are located in india in a scam call center and they're trying to steal your money yeah okay good thank you i mean i thought i knew that but i guess i didn't if anyone ever calls you from a big company like amazon social security like asking you for gift cards asking you for access to your devices no it's a scam thank you so much thank you very much oh my god i'm really grateful thank you the computer method is the same as most other refund scams i'm not going to waste too much time showcasing this because i already analyzed this method in my last video but just to give you a very quick run through they have this refund portal which i found on most of their computers the victim has to fill out their information once they have to type the refund amount the scammer types an extra zero and pretends like the victim made that mistake and now has to give the money back to the scammers made a mistake so you have to you know refund the money back to us you can take 1500 and the rest of the money you can refund us back and can you tell me like how far is your bank from your home this particular victim was an 86 year old lady that could not pay the scammers back because she did not have a cell phone she could not drive to a store or a bank and she was physically disabled so she couldn't even walk like what is the problem what is the major issue like why [Music] [Music] 86 year old disabled lady and they still tried for one hour and 48 minutes to get money from her through her laptop for this they tried several different websites like moon pay binance coinbase and moneygram but none of them seemed to really satisfy them but then they realized that the woman had a webcam and they said this [Music] would packs perfect for them they could steal the victim's identity through her laptop webcam and register an account with her debit card linked to the account to empty your savings account luckily she wasn't a blocked jurisdiction so paxful didn't work scammers didn't know what to do at this point and were even struggling to complete a simple puzzle to prove they weren't robots you have to slide slide the puzzle you know yeah yeah leave your mouse okay in your mouth do not touch your mouth hello you have to move the puzzle in the middle okay now stop stop after almost two hours the victim was rightfully getting impatient and mad at the scammers but they were just laughing at her ma'am is there any cell phone with you like in your family member okay okay okay just keep calm and relax all right hold on at this point the scammers were so desperate to steal something from the victim that one of them even tried to buy himself a phone plan which revealed his real phone number to me of course she tried to buy the most expensive pack with the victim's money she kept saying that she was going to hang up but she ended up never doing it i decided to shut down her computer from the scammer's end while they were not at the computer and at that point i could call the victim and warn her about the scam and she wasn't very happy with me calling either hey hear me man yeah yeah i just wanted to warn you the guys you have been talking to for the past two hours are trying to scam you what they were trying to steal money from from you through your uh laptop they were trying to sign you up with all all types of crypto companies and trying to steal your money thanks now who actually are these scammers during the weeks that i was watching them i found some clues on the identity of these cameras the first thing i found was an alliance broadband voip portal registered on the real name of one of the scammers his full name as you can see is sanji he is probably one of the higher ups in the company since he pays the bills for their call center which we can see from this invoice this webpage also reveals the scam call center's exact address and is located in a tower on joppur garden number 214 in kolkata west bengal india the second clue i found i was one of the scammers always coming in early into the call center before everyone else's shift started he was always on one of the computers doing work on something called srt fb append he was adding categories to wikipedia pages for some money i was doing this work with his real name in the logs of the computer he always worked on i found the email address and password for this srt app and web page and also his personal gmail account with his personal password his name as you can see from his email is the other two pieces of information i found were two phone numbers one that we saw earlier when the scammer tried purchasing himself a phone plan and one other number that i found when one of the bosses of this operation opened his whatsapp web he did this to try and download a file that somebody else sent him that was called usa fresh old age with 86 000 people in the list that were at least 75 years old and potential scam victims the information in a list included stuff like their full name email address phone number their home address and much more information on the potential victims now that we have all that information about the scammers and their scams let's do some destructive work i'm going to start off the destruction by completely shutting down their phone system and corrupting all the settings in the admin portal for the phone settings to accomplish this i did the following things to their phone system for the report section i messed up the settings in their visibox which corrupts their entire phone system i then deleted all user accounts which makes it impossible for the scammers to log in and continue scamming i then deleted all their calling campaigns statuses hotkeys leads auto-odd dials and acc ids which stops their robocalls and deletes all the settings of these robocalls on the list section i then deleted all their lists i deleted all their scripts on the script section i deleted all their filters and for the inbound section i deleted their showing groups their dids their call menus and their filter phone groups then finally for the remote agents i deleted all the remote agents i deleted the extension groups in the admin section i changed all the passwords for the login to the user accounts and to the admin account so the admins cannot log into the admin account to restore the settings then i changed their call times their shifts i deleted their phones their templates their carriers their servers and their conferences and then messed up the system settings i deleted all the system statuses i added a voicemail which warns victims and somehow might still get through when calling the number which i don't think is possible and i also changed their whole music to the same thing now let's see what the scammers thought of this corrupt system hello hello you are an eagle bye [Music] this side can't be reached and now it's time to destroy the computers in this call center with the nj alarm screen locker malware and change all the scammers their backgrounds to the fbi logo to freak them out [Music] [Music] foreign foreign after this the scammers started to argue because they thought somebody in their middle betrayed them foreign and after this the scammers never returned if you liked the video make sure you subscribe leave a like and a comment for the algorithm if you want to support my fight against cameras even more there's a patreon link in the description and if you don't like patreon there's also an alternative link in the description as well hope you guys have a nice day stay safe stay cautious bye

Channel: Scambaiter

Views: 2,623,386

Keywords: scammer, files, deleted, file, delete, scammers, indian, tech, support, refund, payback, acces, rat, pc, destroying, destroy, ratted, memz, memz virus, ratting a scammer, scammer memz, syskeying a scammer, syskey, destroying scammer computer, memz scammer, ratting scammer, memz trojan, rat scammer, memz virus scammer, scammer syskey, scammer rat, scammer ratted, ratting scammer pc, scambaiter, ransomware, tech support scam, destroyed, Amazon, SHOWING A SCAMMER HIS WEBCAM ON MY COMPUTER!

Id: gbEN5bvVgTw

Length: 18min 3sec (1083 seconds)

Published: Sat Jul 17 2021

Reddit Comments

[u/r1ckd3ckard]

I've seen this guy before, in one of his early videos he mentioned that he almost always social engineers the first scammer into running something and from there the entire center runs unpatched Win 7 so it makes life pretty easy

[u/adzy2k6]

There's usually some kind of trap file. Scammers will often download interesting files off victim PCs (like a file labelled "bank details" on the desktop), and many of them will fail to notice that it's an executable rather than a text file. Many of them will also simply click "OK" when windows warns them that the file is attempting to do something.

[u/Andrealthesequel]

Program an exe to start a vnc connection and a request to a phishing sites for his ip (I use nexphisher) If u don't want that he suspect anything, try the exe to doc exploit

[u/ImproperEatenKitKat]

most likely some open-source version of a famous malware. I believe there is a famous scambaiter on youtube who uses straight up wannacry to take over entire call centers.

[u/OlDurtMcGurt]

The description of the video states nanocore which is a RAT and MEMZ which is a trojan. Not sure if this was what they used in particular for this video but I would assume that its their go to.

[u/Marcus_Aguiar]

^{Any idea how this YouTuber monitors and controls the PC's of scammer without any software like teamviewer?}

Look for " reverse shell " . that might answer your question. If I get the ur question right.

[u/bundabrg]

I've done something like this to catch a date scammer. Got the victim to send the scammer a "Bitcoin wallet" her "son gave to her" that was a self extracting RAT.

Smart scammers should really just run this stuff in a VM without network connection or failing that a network routed via TOR to prevent IP leaking.

[u/Kriss3d]

Have a covenient self-extracting zipfile with all your bank details.. and files streams that also contains a trojan. Leave it on the desktop with the right icon for say winzip or winrar and they will inevitably download it and extract it. While it also extracts the file correctly. It will also run the trojan. And BAM.

[u/ixitomixi]

Probably Remote Desktop Protocol aka RDP which is inbuilt into Windows.