Best way to greet a customer Furniture

[Music] hey Alex Mallin here your friend in furniture sales so the question of the days what is the best way to greet a customer and close the deal every single time there will always be a lot of people that will agree and disagree on different ways to greet a customer a may I make a connection to the point that you can actually gain people's trust and actually close the deal well I can only talk about my own personal experience my old professional experience in the business and what I can tell you is that every single time that I would read a customer my job my understanding was that I had to provide a great show so people would actually like me and do business with me right so I had to understand that all the time that my job was actually the entertainment and for that reason I had to be unique I had to be unique compared to everyone else on the street compared to all the salespeople the customers I may have seen before they got to my store right so that being said by me understanding that I had to be the entertainment I had to be unique I had to be unique on the way that I presented myself all the time I had to be unique on the way that I greeted customers right so while everyone else was saying hello welcome into the store how can I help you I was doing totally the opposite I was saying welcome into a store I'm so happy you came in today how much money do you want to spend today I will be doing crazy things like why are y'all buying today I'm so happy to see you right so I've always tried to be different and put in a good show so customers would actually like me I had to understand that from the get-go my job was actually to establish that connection to establish that rapport be able to engage with the customers and I know that all of it all starts when you greet a customer so for that reason I have to always be unique on the way that I greet my customers right I had to keep my level of energy up I have to be excited I had to be that friendly face that a customer wants to see I had to be the grandson that the grandma never had I had to be the son that the mom never had right to the point that you want to be unique at all the times to the point that I had to be unique and be able to get my customers see a different person when they saw me right so all the way from the get-go I was always unique I was always different on the greeting I was the one with a lot of energy I was the one that was so happy to see the customers into the store I was so happy they came into a store right so that's what you want to do I can't agree or disagree or many different ways to greet a customer I can tell you the best way to greet a customer is this but what I can tell you is for many many years what has worked for me is actually to be able to understand that my job as a salesperson is to be the entertainer to be able to be different on the way that I greet customers putting a great show to the point that they trust me and they pay for my product

Channel: Alex Malaver

Views: 3,108

Rating: 4.7894735 out of 5

Keywords: Ashley furniture, Furniture, Furniture industry, bedding, mattress, money, furniture sales, how to sell furniture, alex, alex malaver, rooms to go, lazy boy, value city, ikea, salesperson, sales people, sales, furniture training

Id: Wf30HNWMyXQ

Length: 2min 49sec (169 seconds)

Published: Fri Mar 10 2017