>>> WE ARE BACK WITH OUR GOOD FRIEND ANDY COHEN. THIS MORNING HE HAS AN IMPORTANT MESSAGE ABOUT THE DANGERS OF IMPOSTER SCAMS. >> OKAY. ANDY BECAME A VICTIM WHEN HIS BANK ACCOUNTS WERE HACKED. ANDY IS NOT BY HIMSELF. IMPOSTER FRAUD HAS BEEN THE MOST REPORTED FRAUD FOR YEARS. >> IT HAPPENS WHEN THEY PRETEND TO BE SOMEONE ELSE TO STEAL A PERSON'S MONEY OR PERSONAL INFORMATION. MORE THAN 6,000 CASES WERE REPORTED IN THE U.S. LAST YEAR. IT IS LIKE ANDY LIKE WE HAVEN'T SEEN HIM. >> I KNOW WE WANT TO TALK ABOUT THE SALT LAKE CITY REUNION, BUT THIS IS SERIOUS, AND I REALLY DON'T WANT THIS TO HAPPEN TO ANYONE, WHICH IS WHY I WANT TO TALK ABOUT IT. I LOST MY BANK CARD. THE NEXT DAY I GET AN E-MAIL THAT LOOKS LIKE IT WAS FROM MY BANK'S FRAUD ALERT. IT WASN'T. BECAUSE I LOST MY CARD, I WAS LIKE, OH, THIS MUST BE REAL. I DIDN'T CLICK ON THE E-MAIL ADDRESS. YOU NEED TO CLICK ON THE E-MAIL ADDRESS. EVEN THOUGH THEY SAY THE NAME OF YOUR BANK, IF YOU CLICK ON IT, YOU CAN SEE IT IS NOT AT YOURBANK.COM, BUT IT'S NOT. THEY ASKED ME TO SIGN IN. I SIGNED IN. WHAT I DID THERE WAS GIVE THESE SCAMMERS ACCESS TO MY ACCOUNT. THEY THEN ASKED ME FOR MY APPLE ID. NO ONE WILL EVER ASK YOU FOR YOUR APPLE ID. I SAID, THIS IS A SCAM. I GOT OFF. I DIDN'T THINK ANYTHING OF IT. I HAD ALREADY GIVEN THEM ACCESS. THE NEXT DAY I GET A TEXT. IT LOOKS LIKE IT'S FROM MY BANK. SOMEONE IS TRYING TO USE YOUR CREDIT CARD AT X PLACE. IS THIS YOU? NO, I TYPE. THE PHONE RINGSMENT AGAIN, THE CALLER ID SAYS IT IS FROM MY BANK. I PICK IT UP. THEY SAY THIS IS X FRAUD ALERT. >> I SAID, YES, YES. IT'S NOT ME MAKING THAT CHARGE. NOW BECAUSE I HAD GIVEN THESE HACKERS ACCESS TO MY ACCOUNT, THEY SAID TO ME, WE WANT TO GO THROUGH SOME OF YOUR PAST CHARGES AND SEE IF THESE ARE YOURS. DID YOU CHARGE THIS? YES, THAT WAS ME. DID YOU CHARGE THIS? YES, THAT WAS ME. THEY WERE LIKE, WE'RE GOING TO SEND YOU SOME CODES, TELL US WHAT WE SEND YOU. THEY WERE INITIATING WIRE TRANSFERRING OUT OF MY BANK ACCOUNT. I THINK I'M ON WITH MY BANK. AND THEY WERE SO GOOD. WHOEVER YOU ARE, I HATE YOU, BUT YOU ARE VERY GOOD AT YOUR JOB. >> SO YOU SEND THE CODES. >> I'M TELLING THEM THE CODES OVER THE PHONE. >> AND THE CODES ARE AUTHORIZIZING MONEY BEING WIRED. >> AUTHORIZING THESE TRANSFERS. >> THEY THEN DID SOMETHING SO NUTS. I'M ON THE PHONE FOR THEM A LONG TIME. I TOLD THE WOMAN I GOT THIS E-MAIL YESTERDAY. I REALIZED IT WAS FRAUD WHEN THEY ASKED FOR MY APPLE ID. THE WOMAN SAID, WE WOULD NEVER ASK FOR YOUR APPLE ID. THEY THEN SAY WE WANT YOU TO PUT YOUR KEY PAD UP ON YOUR PHONE AND PUT THESE NUMBERS IN. I DO. FOR ONE SECOND, SOMETHING FLASHES ON MY PHONE. I HAPPENED TO TAKE A SCREEN SHOT OF IT BECAUSE I WAS LIKE, THIS IS WEIRD. I SAID IT SAYS CALLER FORWARDING ACTIVATED OR SOMETHING. SHE SAYS, JUST DISMISS THAT. THAT'S WHAT CAME UP ON MY PHONE. THAT'S THE SCREEN SHOT. IT ACTIVATED CALL FORWARDING. WHAT THAT DID WAS, I WAS ON THE PHONE FOR AN HOUR WITH THIS WOMAN. I GOT OFF, AND WHAT HAPPENED IS WHEN THE BANK CALLED ME TO ASK ME IF I WAS DOING THESE WIRES BECAUSE THEY CALL YOU BECAUSE THEY WERE SIZABLE WIRE TRANSFERS, THE CALL HAD BEEN FORWARDED TO THE HACKER. >> THIS IS SO ELABORATE. >> IT IS. I CONSIDER MYSELF A SMART, FUNCTIONING MEMBER OF SOCIETY. >> YEAH. YOU ARE NOT FALLING FOR THE EASY SCAM. >> HOW DID YOU LEARN THEY WERE TAKING MONEY OUT OF YOUR ACCOUNT? >> SO IT SEEMED LIKE -- IT SEEMED ODD. AND I CALLED MY BANK FRAUD AFTER THAT BECAUSE THEY HAD SAID TO ME, WE WILL CALL YOU BACK IN A HALF HOUR. THEY NEVER CALLED ME BACK. SO I WAS LIKE, THIS IS WEIRD. AND I KEPT LEAVING THINGS FOR THE BANK TO CALL ME BACK. THEY WEREN'T CALLING ME BACK. THE CALLS WERE BEING FORWARDED TO THESE PEOPLE. MY PHONE WAS SILENT ALL NIGHT. I SAID, YOU KNOW WHAT, I'M JUST GOING TO GO INTO MY BANK THE NEXT DAY. I WENT INTO THE BANK. WE'RE GOING THROUGH IT. THEY SAID, OH, THESE WIRES WERE INITIATED. >> DID YOUR HEART SINK? >> YES. WHEN MONEY IS WIRED OUT OF YOUR ACCOUNT, IT'S GONE. THE PEOPLE HAVE CLOSED THE ACCOUNT. THIS IS AN ACTIVE CASE WITH THE NYPD CYBERSECURITY UNIT. BUT IT'S VERY EASY TO FALL PREY TO IT. >> CAN I JUST SAY, I KNOW YOU DON'T WANT TO GIVE A DOLLAR FIGURE. >> YES. IT'S ENOUGH THAT I'M ON "THE TODAY SHOW" TALKING ABOUT IT. IT IS NOTHING LIKE -- LISTEN, I'M NOT PROUD OF THIS. BUT I WANT TO SHARE IT. I'M ALWAYS WARNING MY PARENTS, MOM AND DAD, BE CAREFUL. IF SOMEONE CALLS, DON'T GIVE ANY INFORMATION. BUT HERE IT HAPPENED TO ME. AND I JUST DON'T WANT IT TO HAPPEN TO ANYONE ELSE. TRUST NO ONE WHO CALLS YOU. SAY I WILL CALL YOU BACK. >> I WILL CALL YOU BACK. >> OR GET YOUR BANK CARD AND SAY, I'M GOING TO CALL THE NUMBER ON THE BACK OF MY CARD. EVEN BETTER, GO TO YOUR BANK YOURSELF. >> AND YOU DIDN'T CALL THE NUMBER BECAUSE YOU LOST YOUR CARD. >> THAT IS EXACTLY RIGHT. AND I ALSO THOUGHT, WELL, THIS WOMAN WAS TRYING TO HELP ME. SHE WAS VERY GOOD AT HER JOB. SHE SOUNDED LIKE A -- SHE SOUNDED LIKE MY ADVOCATE, AND SHE HAD ACCESS TO MY ACCOUNT, WHICH I HAD STUPIDLY GIVEN OUT. >> WHEN SHE SAID NEVER GIVE YOUR APPLE ID TO ANYBODY, YOU WERE LIKE, YOU'RE RIGHT. >> SHE SAID THIS PERSON IS TRYING TO CHARGE YOUR CARD. DO YOU WANT TO PROSECUTE THEM? MY BANK SAID, WE WOULD NEVER ASK THAT. WE WOULD AUTOMATICALLY PROSECUTE ANYONE TAMPERING WITH YOUR ACCOUNTS. >> YOU CAN CHECK THE E-MAIL ADDRESS, THAT'S NUMBER ONE. >> CHECK THE E-MAIL ADDRESS, ABSOLUTELY. CLICK ON IT ALWAYS. WHEN YOU GET A TEXT, WHEN YOU GET A CALL, DON'T GET SUCKED IN TO THE URGENT MOMENT OF IT. LIKE YOU NEED TO DO THIS RIGHT NOW. >> RIGHT. >> TAKE A BREATH AND JUST GO TO YOUR BANK OR CALL THE NUMBER ON THE BACK OF YOUR CARD. HAVE IT HANDY. NOTHING NEEDS TO HAPPEN NOW. A LOT OF TIMES THESE PEOPLE CALL IN AND SAY, TIME IS OF THE ESSENCE. YOU HAVE TO DO THIS NOW. OH, LET ME GET MY INFORMATION. LET ME GET IT FOR YOU. DON'T DO THAT. >> WOW! >> ANDY, I CAN'T BELIEVE IT. AND, AGAIN, IT IS LIKE YOU KNOW -- YOU'RE A SOPHISTICATED, SOUND PERSON. >> YOU GET E-MAILS ALL THE TIME FROM, THIS IS NETFLIX, YOUR ACCOUNT IS IN JEOPARDY. WHATEVER. YOU CLICK ON IT AND YOU SEE, THIS IS NOT NETFLIX. THIS IS A WEIRD E-MAIL ADDRESS. >> IT IS THE FACT THAT YOU LOST YOUR DEBIT CARD LIKE, OH, THAT. >> I THINK IT WAS PURE COINCIDENCE, I THINK. >> ANDY, I'M SO GLAD YOU CAME ON TO TALK ABOUT THIS. >> YOU TOO. I HOPE -- I HOPE PEOPLE LISTEN AND JUST BE CALM AND TAKE A BREATH. >> LOVE IT. >> YOU HELPED SOMEONE TODAY. >> THANK YOU SO MUCH. >> NEXT TIME WE'LL TALK ABOUT THE HOUSEWIVES. >> YES, SALT LAKE REUNION PART TWO NEXT WEEK. WE'RE IN MIAMI AND BEVERLY HILLS TONIGHT. >> SERIOUS ANDY IS HERE. WE CAN'T HANDLE IT. >> I KNOW IT'S WEIRD. >> OR WAS IT ONE OF THE HOUSEWIVES? >> YOU KNOW -- >> WHO IS MOST LIKELY? >> WELL, THERE IS SOMEONE MOST LIKELY. WE'LL TALK ABOUT IT LATER. I'LL EXPLAIN. AL, BELIEVE ME. >> HE'S AN
