r/TalesFromRetail -POLICE CALLED Because I 'STOLE'

what's up guys welcome to daily dose of Reddit this is your host who's wondering how you doing Zach in today's subredditizer slash Tales From retail this story is called I didn't read the whole coupon but this story is about the same lady I had an issue with when she ordered some pants online to pick them up in the store she promised she wouldn't return but quickly came back this happened the day after Black Friday reminder I am a merchandising manager at a department store here's the cast there's me castama associate okay so for Black Friday and Saturday our company put out some early bird coupon that expires at 1pm now at 1pm the line was still long so the general manager extended that coupon until the line died which was around 4pm that's an extra three hours that customers had to use the expired coupon it is is now 7 PM the line is fairly long so an associate and I went up to the registers to help the cashiers as I'm ringing up I noticed a customer I had an issue with last time next in line the associate calls her up everything is normal until I hear this exchange all right your total is 43.64. I have this coupon with me uh I'm sorry ma'am but that coupon expired at 1pm now it doesn't where does it say that he points to the big bold red until 1pm letters right there ma'am oh well I didn't see that I'm sorry about that well your total is 43.64 so how would you like to pay isn't there anything you can do about the coupon I'm sorry man but we actually extended the coupon for an additional three hours after it expired it is now six hours past so unfortunately I can't take the coupon would you like to talk to the manager he's right behind me customer sees me and I think recognizes me ah no whatever I'll just use my card about an hour later hey Opie there's a customer wanting to talk to you on the phone she's online too Alright thanks for holding this is op speaking how can I help you hi okay so yeah cashier didn't want to accept my coupon earlier today here's what happened I came into your store at around 11 A.M today to do some shopping but the line was wrapped around the whole store and I had my dog with me so I left to drop him off then I came back at 1pm and the line was still too long so I left then I go at six after the line has died down a little and I didn't see that the coupon expired at one I see see so what exactly is your question well can you do anything about it I spent a lot of money there well uh we extended that coupon an extra three hours until the line died unfortunately we also received an email from corporates about the recent increase in coupon abuse and because we already extended the coupon we can't honor it side note that actually wasn't a lie we really did receive that email and people at other locations were actually getting terminated over it I'm one of your best customers you should do this for me I'm sorry man but like I said because of the three hour extension we cannot ah whatever I'll call tomorrow and try a different manager the phone clicked I think in my head good luck with that the assistant manager tomorrow is far less likely to do anything about it than me here I got a little rhyme for this one oh that customer thought she was slick when in fact she's got the head of a this story is called what's the best way to deal with missing change call the cops on the cashier I wanted to keep this short but it's a long story so strap in keep in mind this was about six years ago at the time I was the assistant manager at a discount shoe store okay so I'm working checkouts and a woman comes up talking on her phone I asked her the standard checkout questions and told her her total this happened years ago but I think the total was roughly 22 dollars she handed me forty dollars cash and I handed her the change 18 she took her stuff and left and never hung up the phone and never counted her change she went shopping at a big box Superstore that was located next door there she spent the change I gave her then she came back to my store and accused me of screwing up her change she kept holding her seats up and adding them together and kept repeating she's five dollars short at least this time she wasn't on her phone while talking to me keep in mind she did not count her change she shoved the cash in her purse and left the store and spent more money somewhere else the money could have fallen out of her purse on the walk over to the superstore or the other cashier could have screwed up there are a lot of variables to the solution after she talked to me like an idiot I maintained my cool and advised her that we will figure it out I reminded her to be patient I called our store's customer service center to see what they would advise us to do in the situation the thing is this was a small store and only had one register according to the corporate representative I spoke with I needed to take the customer's information and close the register at the end of the night as usual because we could not close a register during business hours if the cash count was over by five dollars then I did did screw up the change and we would call her in the morning to come and pick up her money well according to this woman I was stealing from her if I didn't give her the five dollars I repeated that this is the corporate policy and I had no control so she did what any good Karen would do and called the cops at this point she sat in the corner and was making more phone calls swearing about her thief of a cashier all the while I had to keep checking out customers gotta love being short staffed so the cops show up and she Rambles on about how I stole her five dollars and she is just waving her receipts around like that is concrete evidence the cop looks her right in the eye and says in a matter of fact tone why didn't you count your change this obviously wasn't what she wanted to hear she wanted me to leave there in handcuffs by this point tears are streaming down my face and the cop comes to talk to me I told him what corporate said and he told me to follow their Direction he took the basic information he needed and left but he was on my side and gave his contact info the woman reluctantly gave me her information to call her in the morning and the cop and her left the store so we closed the store that night and I count the cash at least 10 times and guess what we were twenty dollars short another issue is we had an employee who we suspected of stealing and every shift she worked exactly twenty dollars went missing like I said there are a lot of variables here since twenty dollars was missing I knew I had indeed given her the correct change this Karen was gonna have to suck up the fact that she lost her own money but I wanted my manager to recount the cash and be the one to call her the next morning like she would have believed me anyways she took the news badly and made a corporate complaint luckily we had calls and police documents to back everything up there were no ramifications for me it was an awful stressful night but hey at least I got a good story out of it yes you did it's actually amazing how easily you could ruin someone's day like that idiots of a woman made this person cry at work because she lost her own money or maybe she didn't I don't know for all we know she could have went around the corner as soon as she left and blew the five dollars on what she thought was a really good deal on cocaine but in fact it was just drywall this story is called no you can't have your money back at my store we occasionally get people trying to get their money back for free when they have very clearly purchased a perfectly good product so one of the girls I work with workmate worked the Sunday shift where a customer purchased around ninety dollars worth of stock which is a relatively large spend for our store our average sale is around thirty dollars as we get a lot of kids anyway workmates remembered that Customer because she spent a lot and was the only person that day to use an American Express card that day instead of eftpos in Visa the next day I was working with workmates and we got a phone call from customer claiming that she had been double charged for her ninety dollar purchase the previous day when which workmates immediately thought was fishy because there's literally no way that could happen on our system unless the entire transaction was put through twice and the person paid twice giving her the benefit of the doubt workmates calmly said yep come back in with your seat and we can refund you but customer was having none of it she claimed that she lived out of the city and wasn't planning on coming back in for a while so couldn't we just refund her over the phone our system only allows for refunds in person and we have to have proof of purchase to give someone their money back logically so workmates explain that to customer who then asked if she could get the refund over email workmates again said that we literally can't do that besides not having proof of purchase we are physically unable to reimburse money in that fashion customer had a huge angry rant at work mate who just um and and sorryed until customer hung up you shouldn't turned to me and explain what happened we looked up the transaction from yesterday and found a digital copy of her receipt as well as a transcript of every transaction from that day so we could pinpoint when she came in and what she got shockingly there was no evidence of a double charge when workmates was away on break I got a phone call from customers Fred friend angrily told me that customer had been double charged and she was told she would have to come back in to get a refund and she's not planning on visiting city is that nothing else you can do I calmly told her that we aren't able to process refunds digitally or over the phone I also explained that we looked up the purchase and had absolutely no record of a double charge which we can show her when she comes in unfortunately because we have no evidence of an overcharge on our end I told her that we would need both a receipt and a bank statement to show us that her card had been charged twice from our company on the same day if they could do that we could happily refund if not they would likely have to contact the bank as the error seems to be between them and the bank and not our system friend grumpily said thanks and hung up we never heard from them again ironically workmates served customer again the next day and customer didn't say a word about the matter if you've worked retail you'll know that one of the most satisfying things in the world is very politely explaining exactly why someone is wrong and they can't get mad at you because you're both right and civil oh buddy you obviously have not looked very far on the internet because literally like 95 percent of the stories I read on this channel say the exact opposite this happened a while ago but I am still feeling the consequences now this particular flip up is spread across many years and it may seem like background info but is actually portraying a pattern of my failures as a mentor is quite a story however I have to admit me and my father my mom had put me up for adoption when I was young he wasn't my biological father but he was the best dad ever and a couple of friends were vacationing out of our home country we had rented a car and were in a remote desert town and it broke down we needed a parts and we went to the local market hoping to find a replacement the owner however was very stingy and refused our payment but his employee was helpful and nice he was very young probably about nine the child labor laws were very different from what I was used to but he did his best eventually he had convinced his manager to listen to us after a very long and trying period of haggling and deal making we got our part but my father was torn at the fact of leaving this young man behind to work hard hours and be paid very little we were extremely religious and this impacted our decision we consulted his mother his dad had never been around and she told us he was extremely gifted and that he could grow up to have great success if he could get out of the country we had suspected this but she confirmed it she wanted him out of there so she said her goodbyes and I gained a new brother a couple weeks after my father was involved in a freak accident and tragically and suddenly passed away he told me in his last moments to raise my brother and that he had total faith in me I was scared that I would let him down but I eventually put this behind me years passed he had grown into one of the most blessed and well well-known man in our religion Gonna Keep which one a secret for privacy reasons and he knew it he was still a good guy at heart but I could tell he was getting a little too prideful we were closer than ever at this time we were with each other at all times we never fought and I loved him very much there was a time where for some reason it seems like everyone was against us we had messy dealings we had people try and kill us because of our faith and lots of friendships were made and lost one of which being a very influential political figure who we trusted very much as I later found out my brother and her hooked up quite often and eventually got married without my knowledge There are rules in our religion that forbid this but he ignored them I was blind to the path he was walking on he eventually started becoming friendly with the man who slowly and quietly tried to make him join his call oh my God I knew it I knew it this guy's telling us the plot to the prequels Star Wars anyways let's keep going this cult was evil and only sought to kill people of our faith this person told him that he would become very powerful if he embraced their beliefs more powerful than anyone he had ever met before but this would mean he would have to abandon everyone he loved except for his wife he was told that his wife was dying and that this cult could save her he fell fast and hard and after that me and everyone who had helped him become so faithful became his sworn enemies eventually him and the leader of this cult decided they wanted to finish us once and for all they burned down all our meeting places and all but three people survived me the leader of our faith and his right hand man he ran he took his wife who was pregnant with twins and who had told me his whereabouts and started rambling about grandiose plans to become important in power powerful I walked in on him physically assaulting her I tried to reason with him but he was too far gone it came to blows and because both of us had extensive fighting training the fight was long and hard he was wounded very bad but he survived I have decided to live my life watching after his kids who thankfully survived and hope that I do better leading them in our faith I failed my brother and now he is brutally injured and is sworn to kill me and his children I didn't prepare enough and now my consequences have arrived if you are reading this brother I have something to say I have failed you Anakin I have failed you you allowed this dark lord to twist your mind and you became the very thing you swore to destroy you were the chosen one it was said you would destroy the Sith not join them bring balance to the force not leave it in darkness you were my brother Anakin I loved you okay guys I tried with that last bit but I know you and McGregor so um you get what you get and I did not know this was gonna be a Star Wars story okay I don't read most of the stories before um you know I record them so when I got up to that um the whole thing with him hooking up with the politician I was like wait a second wait a second now let me know in the comments below honestly how long it took for you to figure out this was the story of Anakin don't forget to like subscribe and hit that Bell to never miss an episode [Music]

Channel: Daily Dose Of Reddit

Views: 3,606

Keywords: reddit, r/, subreddit, best of reddit, r/ top posts, top posts, top posts of all time, reddit top posts, 100% True stories, reddit true stories, top all time, reddit posts, reddit funny, daily dose of reddit, daily dose of internet, daily dose of memes

Id: EEK9HMp_tMY

Length: 18min 21sec (1101 seconds)

Published: Sat Jul 15 2023