Gordon Ramsay Upset Over Lasagna | Kitchen Nightmares

Seattle Washington known for its great coffee and Superior produce just north of the city lies the up-and-coming neighborhood of Finney Ridge home to Yanni's Greek restaurant run by Peter agostillo and his family my Dad decided that we should open our own restaurant in 1984 and in 2007 my dad passed me the torch gave me the kiss to the restaurant hurry up what do you need I need another saganaki when we first opened business but now it seems like this neighborhood is changing [Music] they open yet and um now people just don't seem to be coming to Yanni's anymore I don't know guys I don't know my husband was stuck in the past neighborhood's different it's not a neighborhood that's different it's the attitudes are different and he doesn't listen to any of us the melatona dinner hot potato written here potato don't [ __ ] tell me that next time okay you're you're just spoiled [ __ ] and the only thing he does is yell where's my plates I need plates to check it before you serve it my dad is an absolute control freak yo yo and sometimes I can't take his derogatory tone at least let's get going were you guys in the guidelines my daughter release is kind of like her dad that's [ __ ] ridiculous she doesn't take criticism well I don't think the man likes garlic no time to get the [ __ ] out of a Greek restaurant and I think that that's why her dad have problems because they have that same personality back why are you crying again she can cry in an instant stop crying she's known for being very emotional what now there was too much cinnamon there's nothing she won't cry about now what everything was too garlicky okay stop it [Music] there's so many things wrong with this restaurant but the main problem Peter doesn't change you know a lot of our fixes seem to be really pretty simplistic excuse me got the [ __ ] crop I don't have to change they have to change the attitude I see things more than you think I just can't fix everything things have gotten so bad that we don't have medical insurance we can't pay our bills on time the mortgage is always late we've hit rock bottom [Music] of course it's raining in Seattle before Chef Ramsay heads to the restaurant owner Peter has requested some time alone with him hello how are you sir good to see you at where else in Seattle but a coffee shop tell me how it started tell me back to the beginning it will open 1994 and was this me and my dad and it was uh very good making money making good money yes and then uh 2007 my Dad decided that you know it's time for me to pull back you took over yeah you know he gave me the thoughts and uh unfortunately uh our neighborhood have changed a new Young Generation moved in yeah and I think they're afraid to give us a try right you know no good how much money are you losing between uh eight and ten thousand month yeah how are you surviving I mean do you have money we've got down staff and everything else you know so my wife has to take over the dining room plus my two daughters work in the restaurants what do they do the one that works in the kitchen with me is Elise Elise and then the other one is uh server tyria how Hands-On are you uh Four Hands they gave some responsibilities to my wife but I still feel that I have to look over everybody what's the problem when it comes to business I don't think they're focused right you know so the devotion is not there devotional yeah do they listen to you um what do you like as a boss I'm not uh strong enough I think you're not strong enough yeah I give in wow it sounds like all the pressure are on your shoulders I mean it is on my shoulders so what's right with the Russians well I think we have good product so the food's good how would you rate that out of 10. if not ten nine oh wow that's good nine out of ten is amazing I'm gonna fish on my coffee thank you for being open and honest I'll see you back thank you very much thank you hello Hi how are we I'm very well welcome to Yanni's thank you thank you oh nice to meet you nice to meet you he's here yeah no way this is my eldest daughter nice to meet you and this is little sis right Elise Elise nice to see you nice to meet you please take a seat I'm really excited to see Chef Ramsay and for him to tell my father you're not only taking your restaurant down but you're bringing your family down with you what I'd like to do is get your perspective a little insights to Janice you know there's no no fun anymore you know there's no frills things are tight very tight okay yeah I'm sad Terrace is very emotional I'm sorry it's tough to see my parents struggle when they put so much effort to know that we're struggling just to barely make ends meet it's hard I'm sure it's very hard well how long has it been that bad you know a couple years a couple years we're trying to figure out what what we can do it's definitely outdated the food is outdated the decor the decors some of the food is outdated though too some of the food could definitely be presented differently why hasn't it changed I think my husband's very stubborn is that stubborn yeah it's very very why though he can't just do it have you mentioned to him have you all the time fights many faces all the time many fights it's it's virtually impossible but he told me he gives in and allows you to do what you want and he's too easy on you guys too easy you know two Lacks no no no never he's not laid back no never but he raised the food nine out of ten um he thinks the family are not pulling their weight he's concerned whether his daughters are in or out it's hard to be in when you can't have the full support that you deserve or when he never listens to anything you have to say he says the opposite he is not that's untrue that's untrue yes absolutely it doesn't make sense I don't know who you met this morning yeah let me go again Peter my husband is in total denial of the real issues and why the restaurant is failing I need to get to the bottom of this I mean you know you're telling me one side the fact that they don't do enough they're telling me if they're scared to step up and change because you won't allow change I'm always the the bad guy because I want things to get done right you just said to me an hour ago you're the relaxed guy you're the one that gives in but see when I when I raise my voice I'm a bad guy but it's what comes out of your mind how to speak people correctly because they're not committed they don't focus on the job the only problem you have with us no I want you to be a leader here in this dance I don't give a [ __ ] I want things done in the dining room like they're supposed to be and I don't think this gets done they're not servers from the neighborhood they're your daughters they're here to do a job this is a job this is my income do you want them out no I want them to step up I can't do everything we're right here you know I I can't do everything we've all said we want to be here we're the ones asking for change what's the change Decor everything the whole restaurant move forward throw away the menu start simplifying I don't understand why it's such a hard step you know it's hard for me to just give up this place it's asking you to give up change I couldn't [Music] within minutes of his arrival Chef Ramsay was struck with the negativity within the family thank you now he's hoping that he can find something positive in the food that's not all the men is surely to help encyclopedia five six pages of menu one two three four five six seven eight nine specials told my father to change the menu many many times how'd you remember all these most of this hasn't changed wow do I do I do my father is very stubborn and he needs an Englishman to give him a good kick in the ass um am I seeing things pumpkin hummus pumpkin hummus come on stop yeah I have been to thousands of restaurants I have never ever seen a pumpkin hummus it's not even Halloween I'm gonna have to try it okay after that I'm gonna not take masaka if I'm in uh restaurant okay and the house shower okay thank you pumpkin hummus this is his order pumpkin hummus side house zero and at the side musaka wherever the chef wants The Deco is hideous it does feel like you're back in the 80s I've seen it honestly it's like a kid's bedroom wow pumpkin hummus Mama's coming up make it too oily wow look at this baby whose recipe is this this is Peter's rice can you join me [Music] that does not make sense I don't like the combination the garlic in there well garlic that's a lot oh my God Garlic's a lot Thomas is really really garlicky wow you want me to take that back oh yes it was a great shame and one thing for sure let's get that right there will never be a problem with vampires here let me tell you I mean that is hideous garlic people complain there's not enough garlic I put blue eggs or garlic it's too much garlic like what there's no wind situation why are you crying I don't know keep your head up pull yourself together I'm giving him the Musa Club there are some things on the menu that I beg my dad to get off because I don't personally like them but there's a lot of things on our menu that I think are the best like the mustaka I would say that's a 10 out of 10. wow look at this baby musica lovely look at that and that's uh freshly baked in the oven yes nice thank you you're welcome it's nice [Music] pretty weird the meat is very sweet and yet the eggplant is very bitter the eggplant is undercooked [Music] picking it apart the miles off Osaka you suck Karen [Music] um it was just so greasy so that is a big letdown yes I'll let Elise know she'll be disappointed not disappointed with me oh wow any more bad news okay oh my God we used to cut too oily doesn't like it I can't make a marinara without oil this is greasy come on that's ridiculous [Music] I think sometimes the sauce though the red sauce is a little greasy I mean you can see the oil you want to go sit with him you want to go sit with him and chit chat how to [ __ ] criticize my food get out of my kitchen just please please I don't need yogurt season out of the kitchen nice nice nice nice right now I'm just [ __ ] pissed what now everything you know it's outdated it's oily it sucks stop crying [Music] I need a house Sierra a la carte I got it oh I want to go out okay so the house hero thank you you're welcome Tria yes chef you okay yeah you sure come on oh God she's crying over there I know it's tough I'm sorry trust me the only thing so far has got a 9 out of ten is it pita bread it was food's miles away as well as it may hurt I am so sorry but I'm only here for one reason and that's to get this place fixed I know I appreciate it okay [Music] I hope you enjoy this one thank you is in there come on seriously it looks like a plate full of puke look at it what a mess Karen two seconds um oh that's awesome oh yes yes really yeah when was last time you tasted this um I've had it I don't really like it you walk through the door and you see the decor dated I didn't think the food would be Beyond dated all right I'll take it back thank you you're welcome he says our food is dated the decor is dated our food is dated what the hell does that mean dated old school cooking Peter they did [ __ ] amazing It's [ __ ] amazing you didn't like anything oh my God I mean [ __ ] this doesn't like nothing the pita was good how about mashed potatoes did you like that no they'd be too salty this is crazy the longest night of my life Peter needs to hear these things because the restaurant needs to change please maybe Chef can get through to him because we can listen you told me when we first met that your food was nine out of ten I think so Peter well there's authentic food let me tell you that is not authentic Greek food pumpkin hummus hideous there's some things that work with pumpkin hummus is not one of them and the gyro whose idea was it to macerate everything with the sauce on there is that there's something we've had for years it's like a liter of sauce I mean you say it was bad I don't think it's bad yeah okay I mean they're so sweet greasy eggplant undercooked so I had that bitter aftertasted eggplant at the bottom undercooked what is completely white in the center it's not cooked long enough I disagree if it's not white and you're talking you want it black you want it burnt I'm not asking you to take it personally take it professionally you can give me attitude do whatever you want but if you want me to come in and blow smoke up your ass and tell you it's delicious yeah I'm not the one Peter have you not thought about changing stuff these are foods I grew up with what am I supposed to change you've got to take your head out the clouds and get into the 21st century I mean you don't even realize how much damage you're causing yourself and your family it's got to stop I need some fresh air I I'm gonna be back for service I want to see how this place functions I don't think you can be as depressing or what I've just experienced [Music] I still taste that [ __ ] garlic that was embarrassing I'm not gonna crumble because one person says that our food is cracked shut up I'm not even talking to you crying you're just afraid to get rid of the old menu what do you do with the customers that drive all the way to come here and enjoy something that they've had for the last 30 years old ways are not working if you're going to survive you have to change can't let go of something I mean we've invested everything into this place I'm not willing to throw it away because you can't change a menu foreign [Music] tonight his main focus will be on how the kitchen operates Elise this is gonna burn then I'll kick your ass they're not burning stick it out I didn't make it you did don't tell me that next time okay whatever enough with this I don't need to babysit anybody here time to grow up how's that tiro Spano Elise I want you to read the tickets because these guys are missing food learn your job damn it my dad can bark orders but you're not helping me by just you know bombarding me with everything I'm doing wrong wow how's everything so far so unhappy with the pork all right I will be right back all right dinner coming back it's full of gristle it bent the fork and he says at the orzo's overcooked come on you know it's like the end of the prisoner what do you expect come on he said it was I just want lift my window now okay don't yell at me when I'm pissed get the lamb out now [Music] you want me to take it back yes please with customers having the same disappointing experience as he had at lunch everything was just bad Chef Ramsay decides to begin his inspection of the walk-in what a mess no date nothing labeled key it stinks and it's disgusting how old is this stuff disgusting what is that raw meat next to cooked meat seriously [Music] what the hell what is here you're kidding me chicken oh my God poor bastard bird [Music] at least thank you Elise why are you guys leaving this I want you guys right here I am you just told me to kick food out do you have something to kick out no because you think we'll go and the Lamb's not even ready Ram is ready just spell that for me just smell it it's not food there's no food we're not serving mold on top it's moldy what is that it will be boiled beef yeah but just smell that pizza just smell it Elise just two seconds please yeah just smell that what does that smell to you oh that's bad it's bad what about the mold on top I'm I'm not using that one I'm using this fresh one if you're not using that then let's throw away [Music] the stickiness of that Elise Elise what what I I don't know what to say just touch that just touch it it's sticky at least yeah I'm not even using this I don't know it's old that's the second thing you're telling me you're not even using it what about the danger zone of it even just been in here [Music] garbage Sharon two seconds please this is in the fridge Peter how long has it been in here uh probably four or five days that doesn't go like that after four or five days come on four or five weeks no way we don't keep food longer than that so beef stew with mold on top have you touched that that was the fat of the beef don't you dare don't you [ __ ] dare I've that wasn't fat this chicken is multi-colored sticky and you're saying it's four days I don't know how long it's been in there you don't know honey do you you and you outside whatever let me just show you one more thing flaming cheese what the [ __ ] is this it's just little chicken another but we're not using that are we no but if I sit here it's 86. do you know what really [ __ ] me off so no one's caring there's so many things wrong and yet everybody's in denial let me just show you something here I don't want to do this anymore this is so embarrassing he's really gonna blast us like that okay well hello look at the refrigerator I mean [ __ ] why do we keep stuff that needs to be thrown away I don't know it needs to be thrown away but I'm not the only responsible one I've never seen this before every [ __ ] fridge is full of friendship and old stuff unfortunately the old stuff's tainted the fresh stuff so what you think is fresh is no longer fresh and those poor [ __ ] out there are eating this no you can't I'm not gonna let you cook anymore yeah that's right you want to continue cooking you think it's funny do you no Elise if anyone can walk past rotten food in a fridge and continue cooking fresh you shouldn't be [ __ ] anywhere near foods and then when I hear Paul I've never seen that before then open your [ __ ] eyes just don't believe this you know what happened to Czech things I don't know what happened what the [ __ ] is this do you guys like this [ __ ] to drink it don't leave that it's in there for so long look look in there that's embarrassing that we don't use it I can't keep up with everything I [ __ ] babysit you like kids and you still [ __ ] me I don't need to babysit if I want to babysit I don't babysit my granddaughter she's more fun than you guys what is this Chef Ramsay's inspection led to some shocking disgusting discoveries every fridge is full a friendship an old stuff and Peter is pointing the finger at everyone else I've maybe said you like kids and you still [ __ ] me if I wouldn't babysit I don't babysit my granddaughter she's more fun than you guys that's just like my father you know pushing the blame onto everybody else and not taking responsibility frustrating I'm sorry I I just want to know our table's getting our food there's no food to real tell people I'm real sorry whatever they have is free I'm really sorry just close the line down man I don't give a [ __ ] what you guys do [Music] foreign no one's getting food comp them for whatever else they've had okay just tell where to tell them that we're done [Music] we're having some problems in the kitchen and you know we hope that you'll come back again drinks around the house thank you for trying us and have a good night this is not fair I've never seen food like that oh my God [Music] [Music] foreign [Music] things should be labeled things should be dated things should I mean we it's basic basic [Music] last night Chef Ramsay was disgusted and disappointed in the mess he uncovered in the kitchen today he is hoping that Peter and Elise are no longer in denial good morning come through please come over let's sit down over here right how are we feeling a little shaky a little shaky yes sir you know with the events that happened last night uh I think we're all embarrassed uh we're here to listen to you to show us a new way to do things but at the same time I cannot let go some of the things that happened last night like what give me an example the refrigerator back there it wasn't as bad as I made out yes what I saw last night was disgusting your refrigeration unit was one of the most disgusting fridges I've ever seen you are the owner and it's about time that you sir start taking responsibility for what you're running we are about first food and I'm not gonna serve my customers any spoiled food if I know it's spoil never the food that we served last night it was fresh yesterday morning I made this food so you cannot tell me that we're sitting in the goddamn refrigerator and collecting mold and all that [ __ ] we don't leave things like that that long so you clearly don't know about the spoiled food in the fridge then do you think I'm going to serve that why is it there my employees are not as stupid to do that oh really and we get it and I just sat there like nothing's wrong I never said nothing is wrong I said I would never serve that I know but it's our fault and we make up all these excuses stop the excuses let's just go forward yesterday was a disaster disaster so can we put that in the past and just walk forward to these people yesterday last night it was fresh do it today so you can tell me that let's get real shall we because you're not gonna listen and you're not gonna take responsibility I'm done oh God I'm out of here with Peter refusing to really comprehend the problems of the restaurant to these people yesterday last night it was fresh during the day Chef Ramsay is wondering why he should continue to stay I'm done oh God last night I bet it was reality in our face we have dropped the ball this is not what we are not what we are but it's our fault we we can't blame anyone it's our fault we let it happen we need to step up and take back the restaurant are you willing to work with us Chef Ramsay I mean do you think that we're savable I'm trying to but when you can't accept the real problems there's no chance [Music] I need help for improvement help us show us the way please we love this place we live for this place my life is this place I haven't given up but my focus has been gone I need your help to pull me back to where I was before I think we need to not go back to how we were when we were successful we need to move forward and reinvent it yeah you're right Peter we've got to let go of the past I've got to change even though change is scary you need to you need to change we have to change our ways Giannis cannot succeed like that anymore I cannot stay open like that and this is my reality check and Peter here's another thing what I saw last night wasn't pretty Peter mu was so negative and if Elise is determined to be in the kitchen [Music] you have to nurture her and support her do you ever tell her she does a good job never no it shows I mean I'm sorry if I yell out to you guys before you know maybe with no reason and stuff but the pressure was on and well I guess I didn't know how to relieve the pressure or how to fix the pressure at the end of the night when it's all said and done well instead of calling the chef frames in here to make you say it you could say it once in a while well like I said things are going to change good it will change do you mean that I do 100 I'm not a man that backs down I'm not in egomaniac no I have a bride we're moving forward moving forward I really hope that he's willing to change not only our relationship but everything long overdue now that Peter appears to be open-minded Chef Ramsay has an assignment for the family modifying the major thing that Peter has been most stubborn about book for you a novel for you and let's talk about you and you're not going to share the menu look at each and every page together and throw out what's not selling get ready to cut out a lot I'll be back in five minutes okay set an olives no that's must souvlakis no chickens out no that's not out seriously come on chicken dishes people come in here they're used to this manual and people are gonna come I don't want to lose this man new people are gonna come no we're changing I mean this is your time to change it's like walk away from the menu take it out how many items is to begin with too many oh my God I didn't realize so many I've had this menu for 28 years but I think it's time for me to listen to others leave my ego out the door 55 Iron Man I never I just that's the only way for this restaurant to succeed okay we have to it's out okay chicken status off off I can't believe the Sharpie and cross off all these menu items we don't need those Saucy beef dishes out this is the first time I've seen my dad actually listen to my mom and my sister and I and not have to take control of the situation wow okay good that's our menu wow just just that on one page 64-21 and wait a second are you smiling yes this is weird there's no tears and three or even though this is the new Direction and I and we're all committed now as a family to make this happen yes that's given me a lot to work with I'll see you later thank you yesterday I wanted to kill him [Laughter] with the family recommendations in mind Chef Ramsay heads to the kitchen to work and perfect the new Yanni's menu while his renovation team overhauls the dining room [Music] good morning hi good morning first of all how is everybody feeling do you have a vomit bucket oh Jesus wow oh boy I want all of you to take your blindfolds off oh wow oh my God oh my God welcome to New Yanni's it is stunning whoa that's it oh man how beautiful is this restaurant oh my God it's gorgeous when I walked in here it looked like you hadn't updated since 1984. welcome to 2013. that is so nice oh my God Pizzeria it's nice to see tears of joy let me tell you gone is that depressing wall oh yes we've replaced it with an amazing gradient paint job oh you know I love the blue I love how it just Fades out the wine barrels have gone too and look we got rid of that hideous dated stained glass and owned up with wonderful wooden trim and the restaurant looks twice as big now oh gosh also I've arranged for a complete delivery of brand new China courtesy of Niagara China oh my god oh wow oh you okay bud come here bud come on up oh man how how are you doing my country you're the best to see my father so happy it's such a great feeling his true emotion showed today marks the greatest day ever at Yanni's Greek restaurant there's one more thing I need to show you I think it's going to really help organize you in a way that you've never been organized this is your new POS system oh my God oh my God [Music] this is the POS lava system from Zephyr Hardware this is unique service take orders on touch screens orders go directly into the kitchen wow no more trying to figure out what does this say and this comes with an amazing new app that can be controlled from anywhere even from home it will tell you what's going what's not working it will tell you what your top selling dishes it will give you a detailed report instantly oh my God this is going to make this restaurant run seamlessly wow this is a new day at Giannis wow thank Chef Ramsey now the Johnny's Decor has been revamped Chef Ramsay has taken the family's pair down menu and created fresh Innovative modern Greek dishes we've kept your classics and we've modernized your approach to the Mediterranean Cuisine dig in all right enjoy where should I start I think I have blinders before thinking my food was great but now that Seth Ramsey it's always new dishes I'm ready with Peter fully embracing the new direction of the restaurant are you ready pumped up baby Chef Ramsay spends time teaching Elise and Peter different techniques in the kitchen just touch them by doing that it flattens the skin okay which then gives you a nice solid base Chef Ramsay is boosting my confidence so much by teaching me the science behind the dish and it's amazing kids your plate is exactly the same as my plate this is the way you too should be working together in harmony at the start of the relaunch service Peter and Elise began to battle I call I'll call him back you call me then call me yeah I'm you just told me wait a minute calm down at least he's Expediting listen to her but Chef Ramsay's enforcement of a new system got them back in sync at least that's just gonna be up to you then to stay strong making sure that we are staying United as a team new ticket three chicken with potato es together guys yes I got it in there good Chef Ramsay is right instead of focusing on the negative and fighting constantly pick each other up as for the dining room this may be one of the most successful relaunches ever how's everything tasting so far customers raving about the food for the entire evening they're very happy they're all coming back [Music] Peter and Elise working in the kitchen and actually him being happy and proud of my daughter I mean it's Priceless watching all of you work together it's beautiful thank you for helping our entire family come together I am energized for the new Giannis there is no words to thank you enough the future for yani's restaurant it looks great right now we won't let you dance I want to make him proud I will serving the best pumpkin hummus I've ever made I was just a joke look after each other now I'm gonna miss this guy come back this went from one of the most depressing kitten nightmares ever to one of the most uplifting and in a matter of days this restaurant leaped 30 years and it's now an excellent Greek restaurant and I can't ever remember rooting for a family more than this one wow pumpkin hummus what next in the weeks that followed Peter adapted to all the changes made by Chef Ramsay father and daughter continue to work well together in the kitchen all right our half chicken the family is also happy to report that for the first time in a long time Taria is doing a lot more smiling than crying it's a new bright day I'm not crying

Channel: Gordon Ramsay

Views: 3,414,794

Keywords: Gordon, Gordon Ramsay, Ramsay, Ramsey, Chef Ramsay, Recipe, Recipes, Food, Cooking, Cookery, kitchen nightmares, hotel hell, the f word, gordon ramsay likes the food, gordon ramsay burger, gordon ramsay steak, street food, pasta recipes, chicken recipe

Id: 0OneqTKJBF8

Length: 41min 18sec (2478 seconds)

Published: Thu Jul 06 2023