Consent Mode v2: What you need to know and setup with Cookiebot

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Hey there, I'm Benjamin from Loves Data. In this  video, we're going to cover Google Consent Mode   v2. If you haven't implemented Consent Mode yet,  it lets you send details about people's consent   choices to Google. We're going to cover what it  is, whether you need to use it, and walk through   the steps to set up Consent Mode v2. Before  we get started, I want to give a shout-out to   Cookiebot for sponsoring this video. Cookiebot  lets you add a consent banner to your website,   and, as we will see in a moment, it means we  can quickly and easily implement Consent Mode   v2. Okay, let's start by explaining Consent Mode  and the difference between Consent Mode v2 and   the previous version, which is sometimes called  'Consent Mode v1'. Overall, Consent Mode lets you   tell Google if someone has provided consent  when they visit your website. For example,   if you want to create a Google Ads remarketing  campaign that targets people located in Europe,   you will need to implement Consent Mode. If you  don't, data collected from people based in Europe   won't be available in your Google Ads account  for remarketing. Consent Mode works with the   consent banner on your website. If you're using  a Consent Management Platform like Cookiebot,   it will automatically pass people's  consent preferences to Google. For example,   once someone clicks 'Allow All' on your consent  banner, cookies will be stored on their browser,   and all of the information will be available  in Google Analytics, Google Ads, and the other   advertising and analytics platforms you're using.  Google has also said they're 'strengthening the   enforcement of their 'EU user consent policy'.  Let's take a look at this policy. It says that   you need to obtain consent from people located  in Europe to use cookies and to use data for   ad personalization. This means even if you're  only using Google Analytics on your website   and you're not using Google Ads, you might still  need to implement Consent Mode if people located   in Europe can visit your website. So that's  something you will need to consider. Okay,   now you might be wondering what's the difference  between Consent Mode v2 and the previous   version of Consent Mode, which is also called  'Consent Mode v1'. Let's take a look. When   Consent Mode was first introduced, it let you  tell Google if people had provided consent to   store analytics and advertising cookies in their  browser. To do this, we could set values for the   'analytics storage' and 'ad storage' parameters.  For example, when someone came to our website,   we would set the default consent state to  'denied', and when they granted permission for   cookies to be stored, we would change the values  of these parameters to 'granted'. The values of   'denied' and 'granted' are then included with  data that is sent to Google. So with the previous   version of Consent Mode, called 'Consent Mode  v1', we set values for 'analytics storage' and   'ad storage'. In order to meet legal requirements  in Europe, Google released Consent Mode v2.   Let's take a look. This version still includes the  'analytics storage' and 'ad storage' parameters,   but it introduces two new parameters for  consent. These are the 'ad user data' and 'ad   personalization' parameters. The 'ad user data'  parameter tells Google if someone has provided   consent to have their data used for advertising.  And the 'ad personalization' parameter tells   Google if someone allows their data to be used  for personalized advertising. This includes   remarketing, where you target ads to people after  they've left your website. Now that we've covered   the difference between Consent Mode v2 and the  previous version, I'm going to answer the top   questions about Consent Mode. First up. Do you  need to implement Consent Mode? To answer this,   I recommend asking yourself the following  questions. Are you collecting data from people   located in Europe? This includes collecting data  into Google Ads and Google Analytics. And, are you   running remarketing campaigns in Google Ads that  target people located in Europe? If you answered   'yes' to either of these questions, then you need  to implement Consent Mode. If you answered 'no',   but you might in the future, then you should also  consider implementing Consent Mode sooner rather   than later. And just to highlight, you will need  to implement Consent Mode before you can start   building audience lists for your remarketing  campaigns in Google Ads. The next question is.   What happens if consent mode isn't implemented? If  you're not collecting any data from people located   in Europe, currently, nothing changes. However,  if you want to run remarketing campaigns in Google   Ads and you haven't implemented Consent Mode, then  people located in Europe won't be added to your   audience lists. Google's 'EU user consent policy'  says you need consent to use cookies, based on   my tests, data will still be available in your  Google Analytics reports for people located in   Europe even if you don't implement Consent Mode.  And while this is what I've found, it doesn't mean   you should wait to implement Consent Mode. Google,  along with the European regulations require that   we have consent before we collect and use personal  data, which includes browser cookies. Next up. Is   Consent Mode required for tracking conversions  in Google Ads? If you want to track conversions   from people located in Europe, then you need to  implement Consent Mode. This is because Google Ads   uses cookies by default and collects information  that falls under the European regulations. So you   do need consent to collect this data and send it  to Google. If you're not tracking conversions from   people located in Europe, then currently, you  don't need to implement Consent Mode. However,   user privacy requirements are evolving and it's  probably best to be ready for more changes when   it comes to data collection and privacy. And while  you can track conversions into Google Ads without   Consent Mode, using Consent Mode means available  cookies will be used for more accurate reporting.   Plus, with Consent Mode v2, Google Ads can use  data modeling to fill in missing conversions.   The next question is. If consent isn't provided,  will data be collected into Google Analytics? This   depends on if Consent Mode has been implemented  and if it has, it will also depend on how it has   been implemented. Basically, if Consent Mode  hasn't been implemented using a consent banner   on your website, then based on my tests, you will  still be collecting data from people located in   Europe into your reports. If you have implemented  Consent Mode and consent isn't provided,   basic information, or hits, will be sent to Google  Analytics. If you collect enough of these basic,   or anonymous hits, Google Analytics will  use machine learning to provide modeled   data in your reports. It will take some time for  modeled data to become available. And a minimum   amount of data is required for data modeling.  If you don't meet these minimum requirements,   modeled data won't be available in your reports.  Finally. What's the difference between 'Advanced   Consent Mode' and 'Basic Consent Mode'? Using  'Advanced Consent Mode' means that tags for   Google's platforms, like the Google Tag for Google  Ads and Google Analytics will automatically adjust   the data they collect based on people's consent  preferences. For example, if you're sending data   to Google Analytics, basic information will  be sent to Google Analytics before consent   has been granted. Then when consent is granted,  cookies will be created and the tag will send all   of the available information to Google Analytics.  Using 'Basic Consent Mode' means that no data will   be sent to Google's platforms until consent  has been granted. Until consent is granted,   no data will be sent to Google Analytics. We've  now covered what Consent Mode is, the difference   between Consent Mode v2 and the previous version,  when we need to use Consent Mode, and what happens   if we don't use it. Now we're going to walk  through the steps to implement Consent Mode   v2 using Cookiebot. Let's head to Cookiebot. If  you're just getting started, I've included a link   to Cookiebot in the description below this video.  Since I've already created an account, let's begin   by entering the URL of our website. We can then  choose one of the predefined templates. Or choose   to customize our consent banner. Since Consent  Mode is now required for users based in the EU,   let's select the 'GDPR' template. This will  give us preconfigured settings for our consent   banner which makes setup quicker and easier. And  let's click 'Next'. We can now adjust the design,   content and other elements of our consent  banner. Since we selected the 'GDPR' template,   I'm going to leave the defaults, but you can  adjust the settings for your consent banner. For   example, we can choose between 'Dialog' and 'Bar'.  'Dialog' will appear on top of your website. While   'Bar' appears at the bottom of people's browsers.  Selecting 'Design' lets us adjust the colors and   button styles. We can choose to use the light  theme, dark theme, or select our own colors for   the banner. I'm going to leave 'Light' selected  for my banner, but you can choose an option that   works with your website and branding. And we can  adjust the style of the buttons. If you're on a   premium plan, you can also upload your logo.  Now let's select 'Compliance'. This lets you   control when the consent banner appears and the  options provided to people visiting your website.   And under 'Distribution' you can choose which  users will be asked for consent based on their   geographic location. Since we're implementing a  consent banner to use with Consent Mode and we   previously selected the 'GDPR' template, we can  see this is set to 'EU Only', but you can adjust   this if needed. Next, we can select the 'Content'  tab to review the text used for the consent   banner and buttons. Again, I recommend leaving the  defaults. And selecting the 'Privacy' tab lets you   adjust what people see after they've selected  an option on the consent banner. By default,   there will be a small icon on the bottom left  corner of your website after people have selected   their consent choice. This is where people can  adjust their consent. Again, I'm going to leave   the defaults, and let's click 'Next' on the top  right corner. Now it's time to implement Cookiebot   on our website. We're going to use Google Tag  Manager to add the Cookiebot consent banner.   But if you're not using Google Tag Manager, you  can use one of the other options. For example,   if you're using the Google Tag on WordPress, you  can use Cookiebot's WordPress plugin. Since we're   going to use Google Tag Manager, let's click  'Finish'. And let's select 'Implementation'.   Let's scroll down. And copy the 'Domain Group ID',  as we will need this in a moment. Now let's head   to Google Tag Manager. If you're just getting  started with Google Tag Manager, I recommend   watching my tutorial series to help you get up  and running. You can find a link to this in the   description below this video. The first thing we  need to do is enable the 'Consent Overview'. This   makes it easy to see if consent settings have been  defined for our tags. To do this, let's navigate   to 'Admin'. And let's select 'Container Settings'.  Now let's ensure that 'Consent Overview' is   enabled at the bottom. And let's click 'Save'.  Now let's navigate back to 'Workspace'. And   select 'Tags' on the left. We can now see the  'Consent Overview' icon on the top right corner.   Let's select this. We can now see a list of all  the tags in our Google Tag Manager container.   All of the tags listed at the top, under  'Consent Not Configured' need to be reviewed.   We will come back to the 'Consent Overview' in  a moment and I will show you how to do this. For   now, let's close the 'Consent Overview'.  And let's navigate to 'Templates'. In the   'Tag Templates' section, let's click 'Search  Gallery'. And let's search for 'Cookiebot'.   Let's select the Cookiebot template. And click  'Add To Workspace'. And click 'Add' again. Now   let's navigate to 'Tags'. And let's click 'New' to  create a new tag. Let's name the tag 'Cookiebot'.   And let's select 'Tag Configuration'. Now let's  search for 'Cookiebot' and select it. We need to   paste the 'Domain Group ID' we copied from our  Cookiebot account. We can see there are some   additional settings, but let's leave the defaults,  and look for 'Default Consent State'. By default,   the consent state will be set to 'denied' for  all of the Consent Mode parameters. However,   you can set different defaults for different  geographic locations. I'm going to leave this,   and let's select 'Triggering'. And let's choose  the 'Consent Initialization, All Pages' trigger.   This will ensure that Cookiebot is loaded  before any other tags on our website. Now   let's click 'Save'. The Cookiebot tag will now  automatically adjust how most of the tags for   Google's platforms function. This means they will  automatically respect the consent settings people   choose on our website. However, we might have some  tags that don't have built-in consent settings.   For these tags we will need to create a new  trigger. So let's navigate to 'Triggers'. And   let's click 'New' to create a new trigger. Let's  name the trigger 'Cookie Consent Update'. And   let's select 'Trigger Configuration'. Now let's  choose 'Custom Event' as the trigger type. And   let's enter 'cookie', 'underscore', 'consent',  'underscore', 'update' as the event name. This   needs to be all lower case. Now let's click  'Save'. We can use this trigger that we've just   created for any tags that don't have built-in  consent settings. We've now added Cookiebot to   Google Tag Manager and we've created a custom  trigger for tags that don't include built-in   consent settings. So the next step is all of the  tags configured in our container. To check the   consent settings for our tags, let's navigate  back to 'Tags'. We're going to use the 'Consent   Overview' again, so let's click the consent  overview icon on the top right corner. We   need to check the consent settings for all of the  tags listed under 'Consent Not Configured' at the   top. Let's start by selecting the 'Cookiebot'  tag. Since this tag is used to manage consent,   we need it to fire every time someone visits our  website. So let's look for 'Consent Settings'   under 'Advanced Settings'. And let's select  'No Additional Consent Required'. Now let's   save the tag. We can see the Cookiebot tag is now  listed under 'Consent Configured'. Now we need to   configure the consent settings for the tags still  listed under 'Consent Not Configured'. My tip here   is to look for any tags that don't have any values  listed under the 'Built-in Consent' column. These   are the tags that don't have built-in consent  settings and will need to have the custom trigger   we created applied to them. We can see the  'Conversion Linker', 'Google Ads Remarketing',   and 'Google Tag' all have values listed under the  'Built-in Consent' column. This means all of these   tags will automatically adjust based on people's  consent preferences. So if someone hasn't provided   consent yet, these tags will send some basic  information to Google without creating any cookies   on their browser. Instead of editing each of these  tags individually to adjust the consent settings,   let's select the check boxes to the left of the  'Google Ads, Conversion Linker' tag. The 'Google   Ads Remarketing' tag. And the 'Google Analytics'  tag. Now let's click the 'Edit Consent Settings'   icon. It looks like a shield with a configuration  icon. And let's select 'No Additional Consent   Required'. And click 'Save'. And click 'Save'  again. All of these tags are now listed under   'Consent Configured'. Now let's open the  'Microsoft Advertising' tag. Under 'Consent   Settings', there are no built-in consent settings,  so let's select 'Require Additional Consent For   Tag To Fire'. And let's click 'Add Required  Consent'. Now we need to select 'ad storage'.   Along with 'ad personalization'. And 'ad user  data'. Next, we need to change the trigger for our   tag so that it only fires once consent has been  granted. To do this let's select 'Triggering'. We   need to remove the 'Initialization, All Pages'  trigger. And add the 'Cookie Consent Update'   trigger. Now let's save the tag. All of the tags  are now listed under 'Consent Configured'. So   let's close the 'Consent Overview'. The next step  is to test that our consent banner and Consent   Mode v2 is working, so let's click 'Preview'. We  need to enter the URL for our website. And click   'Connect'. Our website loads. And we can see  our consent banner. Before we make a selection,   let's open the Tag Assistant tab. We can see the  Cookiebot tag has fired, along with the Google   Ads tags and the Google Analytics tag. We can also  see the Microsoft Advertising tag hasn't fired yet   because we haven't provided consent yet. Let's  select the Google Analytics measurement ID at   the top. And let's select the 'Page View' event.  We can see the 'Cookie Consent State' parameter   has a value of 'G100'. This means that consent  hasn't been granted yet. It also means the tag   has collected some basic details without storing  any cookies in our browser. Let's head back to   the website. And let's click 'Allow All' on the  consent banner. Now let's navigate to another   page. And let's open the Tag Assistant tab again.  Let's open the new 'Page View' event. We can now   see the 'Cookie Consent State' parameter  has a value of 'G111' which means cookies   are now being stored and all of the available  information is being sent to Google Analytics.   Let's close this. And let's select the Google Tag  Manager container ID. We can now see the Microsoft   Advertising tag has been fired too because we  granted consent. Okay, let's head back to Google   Tag Manager. And let's click 'Submit' to publish  our container. Let's name the version. And click   'Publish'. We're now using Cookiebot to integrate  our tags with Consent Mode v2. Remember that   whenever you add new tags to Google Tag Manager,  you will need to check the consent settings for   those tags. Have you implemented Consent Mode?  I'd love to know! Let me know in the comments.   If you'd like to learn more about Cookiebot,  Consent Mode, and Google Tag Manager, please   check out the extra resources in the description  below this video. And please subscribe to this   channel for all of the latest updates. Thanks  for watching and I'll see you in the next video!
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Channel: Loves Data
Views: 9,613
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Length: 24min 59sec (1499 seconds)
Published: Tue Apr 30 2024
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