Buyer Beware! Is Temu Legit And Safe To Buy From? (My Unbiased Review)

is timu just one big scam and is it a legit company and is it safe to buy from temu now with prices as low as three dollars for a pair of bluetooth headphones or six dollars for a pair of running shoes you're probably wondering whether these prices are just too good to be true and as with anything in life when something sounds too good to be true or if the prices are just too low there's always a catch now as with any Online Marketplace there are potential risks to be aware of such as slow shipping times poor customer service and issues with product quality now in this team of review I'm going to explore the pros and cons of shopping on timu explain how to place and cancel orders and initiate returns and also explain whether Teemu is a safe and legitimate online shopping platform so first off what is Teemu well Teemu is a us-based Online Marketplace that offers low prices on thousands of products shipped directly from China now the company is a subsidiary of PDD Holdings which is a Chinese company and since their launch timu has been making headlines in the e-commerce World partly due to a Super Ball commercial that led to a sharp increase in app downloads now Teemu provides access to a wide range of affordable products that are made in China and because products are shipped directly from China Chinese vendors avoid the expense of storing inventory in the U.S resulting in lower prices for customers now overall Teemu is a direct competitor to AliExpress offering extremely low prices for cheap items made in China and in fact I would argue that timu is just a poor man's version of AliExpress with Superior marketing now the app started in September of 2022 and is now the number one most downloaded free app in the Apple Store and the reason why they've grown so fast is because they are practically throwing money at people if you can convince your friends to join you receive credits for free stuff and influencers are heavily incentivized to promote the app now as a YouTuber in this space I have literally received an email from their team twice a week in just the last month offering to pay me money to make a YouTube video and no I did not accept any payment for this video but I say this to warn you all that you can't trust anyone who is actively promoting this app right now because chances are it's a paid promotion for free stuff Teemo is literally hemorrhaging money right now to create buzz in the marketplace and it's working by the way if you're enjoying this video so far make sure you sign up for my free six day mini course below now the million dollar question is is timu legit well timu is a legitimate Online Marketplace that is owned by pin duo duo which is a publicly traded company on the NASDAQ Stock Exchange now timu currently has a rating of three out of five on trustpilot and 3.7 out of 5 on site jabber and if you look closely at their customer reviews you'll notice a significant number of complaints from users about late delivery incorrect sizing and counterfeit items now to limit your chances of a negative experience with Teemu stick to internationally known Chinese Brands such as Lenovo Huawei and xiaomi now while Teemu is a legitimate e-commerce platform always use caution and read product reviews before purchasing now is it safe to buy from temu buying from timu is safe because the company offers a purchase protection program that protects buyers in case of damaged goods or fraud now the timu purchase protection program covers items that don't match the listing description items that arrive damaged and items that are lost in the mail here's how the program works you initiate a return by selecting the items you would like to return on the your orders page and then you just click on the return button after selecting the return method and indicating the reason for your return you just print the return label and ship the package via USPS or UPS if your order is eligible for the purchase protection program you will be refunding your money in addition to the purchase protection program temu also provides an estimated processing and shipping time and then once your order is shipped you receive a tracking number now what is their return policy exactly tmu's return policy allows you to return eligible items within 90 days from the data purchase but you must return the item physically within 14 days of submitting your return request to qualify for a refund now tmu's return window is longer than competitors like AliExpress shine and wish they even offer free return shipping labels for your first return within the 90-day window you can return additional items from the same order as long as the 90-day window has not expired but there is a 7.99 shipping fee which is deducted from your refund timu processes refunds within three working days after receiving the return package from the customer refund amounts which are applied to the customer's account can take seven to Thirty business days depending on the payment method for example credit card payments can take up to 18 business days to process now if you choose tmu credit balance as your refund method you actually receive your refund amount within a couple of minutes I think this strategy is brilliant because if you read the reviews it can take an extremely long time to get a cash refund but you can get stored credit instantly which encouraged you to get another product now does timu offer free shipping and how long does it actually take to ship something Teemu offers free shipping on almost all orders with standard shipping and standard shipping usually takes 7 to 15 business days to arrive now if you need your order sooner you can choose express shipping which is free for orders above 129 bucks or 12.90 for orders below that amount now once your order has been confirmed you will see the estimated delivery time and shipping cost on your confirmation page the warehouse can take up to one to three days to process your order and you'll receive a message once your order has been shipped okay so that's their official policy in reality if you look at reviews on sitejabber and trustpilot there have been many cases of undelivered packages mysterious charges incorrect orders and unresponsive customer service here's a very recent review from someone who left an eloquent review with a ton of upvotes don't get fooled by the advertisements of buy 100 and get a 20 coupon to be issued upon items shipped you will never get it you'll speak with an untrained 24 7 customer service rep that cannot solve any of your issues timu lures you into their site with low prices shipments arrive in plastic bags poorly packaged half damaged and for returns they calculate in a way that they will still make some money out of it and in this review this person provided a tip for consumers beware of promised coupons upon shipment you will never get them keep screenshots of the final purchase cart before you click purchase they will come up with all sorts of excuses so you cannot redeem your coupon and they have very cheap plastic bags used for packaging poor handling will damage fragile goods and they have Shady return and refund policies total scam here's another negative review that I picked up I purchased 60 worth of items last night got 20 off and free shipping it turned out that they charged me 12.90 for shipping I chatted with two online customer support reps it was an awful experience neither of them were willing to help and it would take 15 minutes before they responded or they just tried to brush me off now I can't even cancel the order and then finally this review is literally posted five minutes ago before I clicked record on this video Teemo is going downhill they are not shipping orders I have had five orders pending since the last week I spent hours in chat and on the phone they don't care and aren't honest at all one person made a promise to me that my orders would ship the next day it didn't now they don't promise a thing someone should have thought the Super Bowl ad thing through a bit more that's when they started going downhill and customer service totally sucks they are not shipping orders save your money no one really needs a junk and crap and stuff that they sell okay so those are just some negative reviews that I've picked up off the internet and to be fair let's look at a positive review I'm new to timu but I'm already so impressed with all the things they do for their customers like free shipping with no minimum spend is already so surreal but the fact that they have a 90-day free return policy and give you credit for late delivery other online shopping places could never team is also the first place I've seen that actually broadcast their efforts to not contribute to global warming which is always a huge Plus for me efforts to not contribute to global warming I had to chuckle while reading this review now I'm not going to say that it's fake but my radar definitely went off anyway while I would take these reviews with a grain of salt you should buy from temu with the proper expectations timu is not a scam and it's a legit company but do not expect high quality Goods if you see wireless bluetooth headphones for three bucks and free shipping do you really think that it's going to be a quality product likewise I probably wouldn't run on a pair of running shoes for six bucks from an unknown brand just like AliExpress all these products are coming from China with little or no quality control the main difference is that Teemu is doing a fantastic job of marketing themselves with their cheap products and they are paying big influencers off to leave positive views of their company it really is a brilliant strategy and it's working so well that the timu app is number one as I mentioned before Teemu is a poor man's AliExpress with great marketing now you guys are probably wondering how do you get free products from temu here's a fun fact most new customers actually aren't paying any money at all teemu's referral program on social media has been working like gangbusters because people love free stuff and all team we want right now is app downloads to receive free products in temu you must refer others to sign up for the Teemu app and the more referrals you make the more credit you earn that can be applied to free items in team news referral program has allowed the app to spread quickly because influencers and users promote the app to get the free stuff and I'm willing to bet that as soon as timu becomes more entrenched in the U.S retail system that most of these referral programs will be drastically reduced here are the pros of buying from temu there's cheap pricing T-Mobile offers affordable pricing on a wide range of products making it an excellent choice for budget conscious Shoppers it's also very easy to navigate the teemu.com website has intuitive filters and search options to help you find what you need quickly there's also free shipping Teemu offers free shipping on almost all products saving you even more money and the return process is hassle free and straightforward and you also get free return shipping on your first return for every order within 90 days of purchase they also have a huge catalog they have millions of product listings across 29 categories and 250 subcategories and they're constantly giving out promotions Teemo offers significant discounts and promotions and right now they're running a free shipping promotion on all orders of any amount here the downsides of buying from temu the shipping times are slow customers have reported that their orders took a month to arrive the average shipping time is 7 to 14 days on tmu the customer service is also slow tmu's customer support has a bad reputation for slow response times and unhelpful representatives the items are also poorly packed customers have reported receiving items that were damaged during shipping due to inadequate protective packaging and they're slow to give refunds Teemu initiates a refund only after they receive the return order which can take anywhere between a week to a month and then after that it takes seven to Thirty Days for the refund to be processed depending on your payment method so the million dollar question here is should you be buying from temu Teemo is a great option for people looking to buy Goods directly from China suppliers at dirt cheap prices however if you are looking for products to sell on your own online store or on Amazon consider more reliable Brands and marketplaces such as Alibaba Global Sources and made in China unlike Alibaba Teemu doesn't have wholesale suppliers that provide additional discounts for larger quantities in addition Teemu may not be the best option if you're looking for Specialized or hard to find items as their catalog focuses more on General products that said if you're looking for a diverse range of affordable items and you don't mind slightly longer shipping times Teemu can be a great option for you but just have the proper expectations on product quality now that you know more about Teemu make sure you watch this video here about their main competitor AliExpress

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Id: 1wrAT8jCmMs

Length: 12min 1sec (721 seconds)

Published: Sat Apr 08 2023