Autozone referred me | Customer doesn’t believe in Diagnostics!!!!!!!

okay good morning first job of the day I think it's a 2014 Mercedes ml4 or something it's just an oil change quick little check over so let's get it done move on to some fun Diagnostics hello this is Ben hi Ben [Music] okay um why do you want spark plugs and everything changed you got misfire codes in there that's why you went to AutoZone to get the check engine light checked yes okay um I'm not saying that's not what the problem is I am saying we need to diagnose that car first before we just throw plugs and wires in it or plugs and coils in it yes we have to charge for diagnosing what do you mean what do you what do you mean what am I talking about yeah tell what you want to do no I didn't say I'll do what I stop stop you're you're misconstruing what I said I didn't say I'm going to do what I want to do if I come to you and I put in spark plugs and coils yeah and it doesn't fix your problem that's my problem I'm not yours I understand that but I don't do business that way so I don't do business that way because it's bad practice when it comes to vehicles I I know it might be your problem but so that just tells me I'm not the guy for you and you'll have to find somebody else because we only diagnose cars first okay that's it have a good day are you kidding me I hope you heard a little bit of that conversation that dude wanted just whatever craziness he said it's my car you're supposed to do what I want he didn't like the fact that I said I wanted to diagnose the car first because AutoZone told him he needed coils and spk plugs that could be true that could be what it needs but I'm not willing to take the chance of it being that or of it not being that and then I look like the jackass when that's not what it fixes it so he's moving on somebody else let that drip drain for a few cuz it's definitely going to drip out the bottom I put this on there because I have anxiety and I take a picture of it otherwise I'll wake up at night saying did I tighten the drain plug and as long as I take put this on to take a picture of it it reminds me in my head that I actually did it a a okay God dang it oh my word I'm making a mess oh jeez what the hell stupid come onit that's going to be slippery for sh what do you mean like where you where do you come out of your home base Dell oh Dell okay so I'm up in Romeo it doesn't matter about where you're at if you're within my coverage area we come out if you're out of the coverage area I don't sure um you're in it you're still close but um it depends on what the car needs and why we're coming there will depend on what the charg sure sure so I think it might be something to do I I don't remember what I took it to jge I didn't really like I talk bad about him but I wasn't unhappy but I wasn't happy I'll give them up okay can you give me just two minutes to finish putting the oil in it I don't want to forget what yeah yeah yeah go ahead I'm sorry I didn't mean to interrupt you this is a lot H goddamn European things one two three got it stupid full service carried out what's up I had the car running I'm an idiot I don't read the directions okay now let's go back to the service service B 365 days okay we're good let's get back out okay well we're done

Channel: 3Ts Mobile Automotive Repair inc.

Views: 13,375

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Id: 80xml_bJiR4

Length: 9min 13sec (553 seconds)

Published: Thu Jun 13 2024