7 Worst Customers You Will Encounter In Retail

you you this is your typical furniture store we had to blur out the name in order to protect the identity of the company's reputation could have done more but this short would have turned into a full feature now let's start shall we these types of businesses bring in at least a hundred customers a day don't you wish all your sales ended like this unfortunately that's not the case number one but just looking you will approach them with a friendly smile and ask hi can I help you find anything today no thank you I'm just looking the problem with these customers is that they're very hot and cold is there anything I can I'm just looking god you're a bunch of lingers well let me know if you need anything you will turn but we'll hear actually I do not a question your fries and don't know whether to turn and help the evil thing or run number two the cheapskate these ones come to you as a friend don't be fooled it's all part of a ploy watch this positive reenactment how much in total for the sectional both pieces will be forty seven ninety-nine is there some sort of sale going on you bet twenty five percent off alright I'll take it and most of these situations have live all the cheap item under $100 let's watch this negative reenactment how much for the chairs you will notice the price was facing him forty seven dollars before tax can I get some sort of discount well I could give you fifteen for fun and it would cover the tax you can't go any higher than that it's a chair well I could give you an extra five again a chair but you believe you can make this sale so you do what you have to do just as you think you've made this dumbass deal you get look I've bought a lot of stuff from you guys you can go a little higher than that if you can't afford that type of price you have no business being here number three the 1000 yard stare er this one is the most bizarre the customer will come up to you with the look as if he or she has just lost the best friend you don't question it so you just go on and ask can I help you with anything dude do you sell a lawn furniture no actually we only carry into our appliances and furniture sorry now even though you've told him that you do not carry that product he will continue to stay put and give you the stare you turn wondering maybe if he's looking at something behind you but no he's looking at you I I know that the building across the street sells those oh okay after that the customer will still look at you as if they're waiting for you to change your mind is there something else we can help you find number for the story twister these ones have the most to hide they'll come into the store needing assistance okay so I bought this fridge from you guys like a couple years ago and well I think it was from you guys but the customer will try confusing you and making you feel bad that the item was dysfunctional and then like can we not just get it replaced with another one for free it's possible but we would have to make sure that it was purchased within the past five years while that was so long ago I mean that I can't even be sure if it was really from this store did you happen to maybe have the receipt on the item couldn't you just check your system it might be in our records can you check annoying yes but you have to make the customer happy so you go personally through every single file you say to yourself I can be making a sale right now unfortunately we haven't been able to find any boy you must have not looked very hard for it because I know I we will start getting aggressive and bring up this is terrible customer service what we could do is in our head office and maybe they could find it so how long will that take this afternoon sometime tomorrow I have stuff I need to put in the fridge immediately again I apologize but that's well you know what I have a friend who works sells fridges and I'm going to just go to his store and never come back here again why didn't you go to him in the first place number five the I want to speak to your manager fiend the name is self-explanatory I don't really use common sense like normal customers and believe that they are the center of the universe use this as an example I'm sorry are you busy you see waiting here for over 20 minutes and I haven't been helped once I'm sorry sir but this is the first time for us our business as soon as a sales associate is free they'll help you that went through one ear and out the other this is ridiculous I want to talk to your manager you bring in the manager and guess what he will say I'm sorry sir we're employees correct we serve those who come into the store first the salesperson is free certainly and of course why does she say that I don't get it either number six the expectations freak they will come in and just wander for a bit you will approach them like any other customer and well you know can I help you with anything yes I got my daughter a little gift for her birthday and put something okay well do you have anything in mind I'm not sure honestly well I can let you look around see what we have you're gonna give me any of you what is your daughter interested in I'm asking you for ideas why you asking it's your daughter which like a lamp a throw pillow vanity mirror you're no help now after that incident you're asking yourself that that just really happened retail customer number seven this is possibly the worst one in the crowd as soon as you're closing in comes this idiot hi I know you're closing any minute let's just drive by they thought I'd drop in and have a look at some of your mattresses the last-minute role they'll look at the sign for a few seconds but unfortunately the closing time is blurred to them the door could have been locked they would still try and get in you could be standing next to him ready to leave but he doesn't take notice you tend to blame yourself for this since you forgot to turn the open sign off so what can you do I'll take this one and you want to know the stupidest part of it is they would have stayed an hour past closing and you will get well there's really nothing here I like but thanks you time you begin to conjure up every dark thought but then you realize prison is a real thing and not to mention that finding another job could lead back to all these situations just finish and quickly say well thanks for coming in I hope you find what you're looking for kill them with kindness

Channel: Kaiju Productions

Views: 360,698

Keywords: Customer Service, Retail, Customers Suck, Manager, Closing, Store, Furniture, Chair, I want to speak to your manager, customer, customer service training, theworst

Id: QPGdv8PN6kQ

Length: 8min 20sec (500 seconds)

Published: Sat Jul 23 2016