2 Hours of British English Listening Comprehension

wanna speak real English from your first lesson sign up for your free lifetime account at English class 101.com hi everyone I'm Gabriella how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a lady is asking a shop assistant something in a bookshop which book would the lady like to see excuse me I'd like to have a look at a book on that shelf which book would you like the one about cars one moment please this one yes that's right here you go which book would the lady like to see a lady is asking a shop assistant something in a bookshop which book would the lady like to see excuse me I'd like to have a look at a book on that shelf which book would you like the one about cars one moment please this one yes that's right here you go a man and a woman are looking at a menu in a restaurant what is the gentleman going to order [Music] what are you going to order the pizza looks delicious I think I'll go with that I had pizzas yesterday so okay then what about a hamburger sounds good I'll choose that what is the gentleman going to order a man and a woman are looking at a menu in a restaurant what is the gentleman going to order what are you going to order the pizza looks delicious I think I'll go with that I had PC yesterday so okay then what about a hamburger sounds good I'll choose that a man is calling the doctor's surgery what time does he need to be at the doctor's surgery hello can I help you what time are you open till today we are open until 6 o'clock but please make sure you come before 5:30 okay thank you what time does he need to be at the doctor's surgery a man is calling the doctor's surgery what time does he need to be at the doctor's surgery hello can I help you what time are you open till today we are open until 6 o'clock but please make sure you come before 5:30 okay thank you a boy is reading his diary what was the first thing the boy did today the weather was great today I went swimming this afternoon at the Swimming buffs and I went to a movie in the evening I also studied all morning today wasn't bad what was the first thing the boy did today a boy is reading his diary what was the first thing the boy did today the weather was great today I went swimming this afternoon at the swimming buffs and I went to a movie in the evening I also studied all morning today wasn't bad a man and a woman are looking at a photograph which photo are they looking at this is a photo of a football team for which your son plays isn't it which one is your son this one oh he's the tallest one yes he's even taller than I am which photo are they looking at a man and a woman are looking at a photograph which photo are they looking at this is a photo of a football team for which your son plays isn't it which one is your son this one oh he's the tallest one yes he's even taller than I am did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time want to speak real English from your first lesson sign up for your free lifetime account at English class 101.com hi everyone I'm Gabriella how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a man and a woman are talking when are they going to see a film why don't we go and see a film next Saturday yes I'd love to but I have a part-time job in the morning what time will you finish the part-time job I will finish it at 2 o'clock then let's meet up with the cafe free o'clock and see a film at 4 o'clock okay when are they going to see a film a man and a woman are talking when are they going to see a film why don't we go and see a film next Saturday yes I'd love to but I have a part-time job in the morning what time will you finish the part-time job I will finish it at 2 o'clock then let's meet up with the cafe free o'clock and see a film at 4 o'clock okay a man is talking with the shop assistant which shirt is he going to buy hmm which shirt do you think is better the white one or the blue one well I think the blue one is good it goes well with your gray jacket you think so but it doesn't go well with my red tie does it Wow maybe not okay then I will take the white one not the blue one which shirt is he going to buy a man is talking with the shop assistant which shirt is he going to buy hmm which shirt do you think is better the white one or the blue one well I think the blue one is good it goes well with your gray jacket you think so but it doesn't go well with my red tie does it well maybe not okay then I will take the white one not the blue one a man is at a hamburger restaurant which set is he going to order excuse me can I have the special burger set yes please choose from chips or a salad salad please okay please choose your drink coke please which set is he going to order a man is at a hamburger restaurant which set is he going to order excuse me can I have the special burger set yes please choose from chips or a salad salad please okay please choose your drink coke please a teacher is baking a cake what did the teacher put in it today we are going to make a cake first mix butter and sugar then add two eggs and mix them well add flour and mix it lightly put it into the oven and bake for 50 minutes what did the teacher put in it a teacher is baking a cake what did the teacher put in it today we are going to make a cake first mix butter and sugar then add two eggs and mix them well add flour and mix it lightly put it into the oven and bake for 50 minutes a man and a woman are talking what are they going to do first [Music] what do you want to do today I want to go and see a film ok I want to watch a football game on TV also I want to go shopping the football game will start at 1 p.m. ok so let's see the film first and then you can watch the football game alright then we'll go shopping in the evening what are they going to do first a man and a woman are talking what are they going to do first what do you want to do today I want to go and see a film ok I want to watch a football game on TV also I want to go shopping the football game will start at 1:00 p.m. ok so let's see the film first and then you can watch the football game alright then we'll go shopping in the evening did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time wanna learn English anywhere anytime get the innovative language 101 app for free hi everyone I'm Gabriella Howie are British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a teacher and a student are talking when will the student go to the teachers office I didn't really understand everything in today's class okay do you have any questions yes I have quite a lot do you have time now I'm a little busy now please come to my office in the afternoon I'll be there from 1:00 p.m. to 4:00 p.m. all right I'll be there at 2:00 p.m. when will the student go to the teachers office a teacher and a student are talking when will the student go to the teachers office I didn't really understand everything in today's class okay do you have any questions yes I have quite a lot do you have time now I'm a little busy now please come to my office in the afternoon I'll be there from 1:00 p.m. to 4:00 p.m. all right I'll be there at 2:00 p.m. a woman is having lunch at a restaurant what is she going to order [Music] would you like to have coffee or dessert after the meal which desserts do you have we have pudding and apple pie hmm actually I just want a coffee please do you want sugar and milk please bring it with milk what is she going to order a woman is having lunch at a restaurant what is she going to order would you like to have coffee or dessert after the meal which desserts do you have we have pudding and apple pie hmm actually I just want a coffee please do you want sugar and milk please bring it with milk a woman is waiting for a man where will the woman wait hello I'm sorry but I'll be there first few minutes late okay I'll wait for you at the cafe a cafe where is it it's next to the bookstore there is a bakery across from it all right where will the woman wait a woman is waiting for a man where will the woman wait hello I'm sorry but I'll be there first few minutes late okay I'll wait for you at the caffee a cafe where is it it's next to the bookstore there is a bakery across from it all right a man and a woman are talking what is a woman going to do during the summer holidays [Music] have you already planned your summer holiday not yet I think I'd like to go to the sea or the mountains I'm going to the sea with my friends we're going surfing that's nice why don't you come with us that would be fun yes I'll go with you what is a woman going to do during the summer holidays a man and woman are talking what is a woman going to do during the summer holidays have you already planned your summer holiday not yet I think I'd like to go to the sea or the mountains I'm going to the sea with my friends we're going surfing that's nice why don't you come with us that would be fun yes I'll go with you a man and a woman are talking what did the woman eat this morning I'm hungry did you have breakfast yes I did but I only had a little what did you eat I had yogurt and coffee that's too little you should also have bread and fruit what did the woman eat this morning a man and a woman are talking what did the woman eat this morning I'm hungry did you have breakfast yes I did but I only had a little what did you eat I had yogurt and coffee that's too little you should also have bread and fruit did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time want more English videos like this subscribe to our Channel hi everyone I'm Gabriella how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly we'll show you the answer at the end are you ready a woman is in a department store which floor will she go to excuse me where are the children's clothes they're on the fourth and fifth floor do you also have baby clothes yes we have a lot of baby clothes on the fifth floor thank you for your help I will go and look there which floor will she go to a woman is in a department store which floor will she go to excuse me where are the children's clothes they're on the fourth and fifth floor do you also have baby clothes yes we have a lot of baby clothes on the fifth floor thank you for your help I will go and look there a man and a woman are talking how old is the man now your birthday is really soon yes it's the day after tomorrow how old are you going to be I'll be sixty years old congratulations we should celebrate thank you very much I'm very grateful how old is the man now a man and a woman are talking how old is the man now your birthday is really soon yes it's the day after tomorrow how old are you going to be I'll be sixty years old congratulations we should celebrate thank you very much I'm very grateful a woman is looking at clothes in a boutique what the she decide to buy I [Music] like the blue skirt and the white skirt the white sky is selling well the blue one is a little expensive well yes but it does see you um I can't afford them both though I'll just buy the white one okay thank you very much what the she decide to buy a woman is looking at clothes in a boutique what the she decide to buy I like the blue skirt and the white skirt the white skirt is selling well the blue one is a little expensive well yes but it does see you um I can't afford them both though I'll just buy the white one okay thank you very much a man and a woman are talking in total how many people are coming to the party [Music] so the party is happening tomorrow who's coming to the party the two of us two friends of mine and the teacher that'll make it five people then oh and the teacher is coming with his wife all right in total how many people are coming to the party a man and a woman are talking in total how many people are coming to the party so the party is happening tomorrow who's coming to the party the two of us two friends of mine and the teacher that'll make it five people then oh and the teacher is coming with his wife all right a woman has bought a bed where will she put it this bed is big yes I can't put it by the door let's put it at the end of the room shall we put it in the middle No let's put it in the corner okay sounds good can you help me lift it where will she put it a woman has bought a bed where will she put it this bed is big yes I can't put it by the door let's put it at the end of the room shall we put it in the middle no let's put it in the corner okay sounds good can you help me lift it did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time hi everyone I'm Gabriela how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a man is looking for a birthday present for his wife at the jewelry shop which necklace is he going to buy may I help you I'm looking for a birthday present for my wife what do you recommend well what about this necklace hmm it looks a little too long what about these over here we have one with a flower pendant and another one with a heart I'm looking for something a bit more sophisticated how much is that pearl necklace over there it's 5,000 pounds hmm that's too expensive okay I'll take the first one certainly here you are which necklace is he going to buy a man is looking for a birthday present for his wife at the jewelry shop which necklace is he going to buy may I help you I'm looking for a birthday present for my wife what do you recommend well what about this necklace hmm it looks a little too long what about these over here we have one with a flower pendant and another one with a heart I'm looking for something a bit more sophisticated how much is that pearl necklace over there it's 5,000 pounds hmm that's too expensive okay I'll take the first one certainly here you are a man and a woman are talking about printers in the office where is the old printer where shall we put the new printer hmm I think we should put it where the old printer is now but the old one still works we're going to continue using it okay so we can't put the new one on there that's too bad it would be nice to have the new one on the bookshelf next to the door but there's only room for one printer there ok then I think we should put it at the other side of the room right how about next to the window that sounds good where is the old printer a man and a woman are talking about printers in the office where is the old printer where shall we put the new printer hmm I think we should put it where the old printer is now but the old one still works we're going to continue using it okay so we can't put the new one on there that's too bad it would be nice to have the new one on the bookshelf next to the door but there's only room for one printer there ok then I think we should put it at the other side of the room right how about next to the window that sounds good a man is talking to his wife on the phone what is he going to buy Hey heading home now ok could you buy something on the way home sure what would you like me to get we need some milk and bread for tomorrow's breakfast milk and bread got it how many cartons of milk one should be fine ok anything else just a second let me check if we have butter ok we've got some all right do we have any beer left yes we still have a bottle here ok so we don't need to buy any right now correct I think we're good honey thank you what is he going to buy a man is talking to his wife on the phone what is he going to buy hey heading home now okay could you buy something on the way home sure what would you like me to get we need some milk and bread for tomorrow's breakfast milk and bread got it how many cartons of milk one should be fine okay anything else just a second let me check if we have butter okay we've got some all right do we have any beer left yes we still have a bottle here okay so we don't need to buy any right now correct I think we're good honey thank you you're listening to the weather forecast what's the forecast we'll have sunny weather all through the morning in the afternoon though it's going to get cloudy and we'll have rain in the night the rain will continue through the night until early tomorrow morning when the Sun will start coming out again what's the forecast you're listening to the weather forecast the forecast will have sunny weather all through the morning in the afternoon though it's going to get cloudy and we'll have rain in the night the rain will continue through the night until early tomorrow morning when the Sun will start coming out again a man and a woman are talking about the design of the company business card which design did they decide on we've got some new designs for the company business card which one do you think is best let me see I think the company name should be bigger okay then it should be one of these yes I like these because the company name is big and at the top one of these has space for a photo what do you think hmm I think it makes the text a little too small yeah the text could be a little hard to read with the picture okay then let's go with the other one which design did they decide on a man and a woman are talking about the design of the company business card which design did they decide on we've got some new designs for the company business God which one do you think is best let me see I think the company name should be bigger okay then it should be one of these yes I like these because the company name is big and at the top one of these has space for a photo what do you think hmm I think it makes the text a little too small yeah the text could be a little hard to read with the picture okay then let's go with the other one did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time want to speak real English from your first lesson sign up for your free lifetime account at English class 101.com hi everyone I'm Gabriella how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a woman is asking a man where the bus stop is where is the bus stop excuse me do you know if there's a bus stop near here yes first go straight and turn right at the second traffic light then turn left at the corner of the bookstore and you will see a bank the bus stop is in front of the bank got it thank you so much where is the bus stop a woman is asking a man where the bus stop is where is the bus stop excuse me do you know if there's a bus stop near here yes first go straight and turn right out to the second traffic light then turn left at the corner of the bookstore and you will see a bank the bus stop is in front of the bank got it thank you so much a woman is talking with her boss what will they drink in the meeting [Music] we'll be having a meeting with Michael from our New York office this afternoon do you know if there are any drinks left we have some coffee hmm Michael doesn't drink coffee do we have any bottled water yes I think there's still some left excellent very good do you want anything I'll have the same thing too what will they drink in the meeting a woman is talking with her boss what will they drink in the meeting having a meeting with Michael from our New York office this afternoon do you know if there are any drinks left we have some coffee hmm Michael doesn't drink coffee do we have any bottled water yes I think there's still some left excellent very good do you want anything I'll have the same thing too a woman is talking to a shop assistant which computer is she going to buy excuse me I'm looking for a really light computer okay how about this one it's very thin and light it looks nice can you watch DVDs on this computer I'm afraid you can't you can watch DVDs on that one but it's a little bit larger and heavier hmm yes this is too heavy I'll buy the first one thank you so much you can choose from white black or silver I want a black one which computer is she going to buy a woman is talking to a shop assistant which computer is she going to buy excuse me I'm looking for a really light computer okay how about this one it's very thin and light it looks nice can you watch DVDs on this computer I'm afraid you can't you can watch DVDs on that one but it's a little bit larger and heavier hmm yes this is too heavy I'll buy the first one thank you so much you can choose from white black or silver I want a black one a man is talking with the woman about his trip schedule when is he coming back home you're going on a trip next week aren't you yes I'm going to Istanbul on Tuesday I'll stay there for two nights then you're going to Paris yes I'm going to Paris on Thursday we'll stay there overnight and then come back home so you can join the meeting on Saturday right yes I can when is he coming back home a man is talking with the woman about his trip scheduled when is he coming back home you're going on a trip next week aren't you yes I'm going to Istanbul on Tuesday I'll stay there for two nights then you're going to Paris yes I'm going to Paris on Thursday we'll stay there overnight and then come back home so you can join the meeting on Saturday right yes I can a man is ordering a pizza by phone what is he going to order thank you for calling this is pizza station hello can I have a garlic tomato pizza a garlic tomato pizza okay which size large slice please and please cut it into eight sure do you want anything else yes I'll have four breadsticks and two cans of coke all right we're going to deliver it in about 40 minutes what is he going to order a man is ordering a pizza by phone what is he going to order thank you for calling this is pizza station hello can I have a garlic tomato pizza a garlic tomato pizza okay which size large size please and please cut it into eight sure do you want anything else yes I'll have four breadsticks and two cans of coke all right we're going to deliver it in about 40 minutes did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time want to speak real English from your first lesson sign up for your free lifetime account at English class 101.com hi everyone I'm Gabriella how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a man is calling a restaurant on the phone what time will the restaurant closed [Music] excuse me how late are you open we're open until 11 p.m. but the last order is at 10 p.m. oh good I thought that you were already closed as it's late we used to close at 10 p.m. but we extended the time oh I see but we closed the restaurant at 9 p.m. on Sundays okay I got it what time will the restaurant closed a man is calling a restaurant on the phone what time will the restaurant closed excuse me how late are you open we're open until 11 p.m. but the last order is at 10 p.m. oh good I thought that you were already closed as it's late we used to close at 10 p.m. but we extended the time oh I see but we closed the restaurant at 9 p.m. on Sundays okay I got it did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time a husband and wife are shopping on the Internet when will the vacuum cleaner be delivered hey what do you think about this vacuum I think it looks nice are you going to order it yeah I will it will take three or four days to be delivered we should specify the date how about next Saturday we're going to play tennis early Saturday morning oh that's right then sunday is better okay I'll do that hey don't forget to come home early Friday evening because we'll leave home early on Saturday I know when will the vacuum cleaner be delivered a husband and wife are shopping on the Internet when will the vacuum cleaner be delivered hey what do you think about this vacuum I think it looks nice are you going to order it yeah I will it will take three or four days to be delivered we should specify the date how about next Saturday we're going to play tennis early Saturday morning oh that's right then sunday is better okay I'll do that hey don't forget to come home early Friday evening because we'll leave home early on Saturday I know a woman and a doctor are talking which and how many medicines will she have to take every day all right I'll give you free kinds of medicine please take them off to dinner every day okay you should take two of the round shape pills one capsule and one dose of the power of medicine each time okay I'll give you a free day course of medicine please come again if you don't get better after the three days yes thank you very much get well soon which and how many medicines will she have to take every day a woman and a doctor are talking which and how many medicines will she have to take every day all right I'll give you free kinds of medicine please take them off to dinner every day okay you should take two of the round shape pills one capsule and one dose of the powder of medicine each time okay I'll give you a three-day course of medicine please come again if you don't get better off to the three days yes thank you very much get well soon a man and a woman are talking who lives with the man why don't you come to my house sometime soon thank you but I feel a little bit nervous I'd like to know about your family before meeting them sure my father is an office worker in his obvious fishing my mother is a housewife and she's good at cooking do you have any brothers or sisters yes I have an older sister and a younger brother my sister is married and lives abroad my brother is a secondary school student you have a nice family I'd love to meet and talk with them who lives with the man a man and the woman are talking who lives with the man why don't you come to my house sometime soon thank you but I feel a little bit nervous I'd like to know about your family before meeting them sure my father is an office worker in his hobby is fishing my mother is a housewife and she's good at cooking do you have any brothers or sisters yes I have an older sister and a younger brother my sister is married and lives abroad my brother is a secondary school student you have a nice family I'd love to meet and talk with them a man is in a glasses shop which pair of glasses is he going to choose hello are you looking for glasses yes my eyes have been quite bad lately alright do you prefer the same model that you have now well I've been wearing the same shaped glasses for a long time so I want to try a different model sure how about these round ones hmm I don't think it suits my face I'll just get the same shape as my current glasses do you have any with black frames certainly how about this pair yes I like them so I'll buy them which pair of glasses is he going to choose a man is in a glasses shop which pair of glasses is he going to choose hello are you looking for glasses yes my eyes have been quite bad lately all right do you prefer the same model that you have now well I've been wearing the same shaped glasses for a long time so I want to try a different model sure how about these round ones hmm I don't think it suits my face I'll just get the same shape as my current glasses do you have any with black frames certainly how about this pair yes I like them so I'll buy them did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time want to speak real English from your first lesson sign up for your free lifetime account at English class 101.com hi everyone I'm Gabriela how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a man is speaking to the dentist's on the phone when is he going to the dentist's I'm sorry but can you cancel my appointment for today please sure would you like to change it to a different day yes how about this Saturday I would prefer a morning appointment I'm afraid that this Saturday is fully booked we have some appointments free next Saturday though that's a bit too far away how about late afternoon on Thursday yes that's okay we have five o'clock and six o'clock free I see six o'clock then please sure no problem when is he going to the dentists a man is speaking to the dentists on the phone when is he going to the dentists I'm sorry but can you cancel my appointment for today please sure would you like to change it to a different day yes how about this Saturday I would prefer a morning appointment I'm afraid that this Saturday is fully booked we have some appointments free next Saturday though that's a bit too far away how about late afternoon on Thursday yes that's okay we have five o'clock and six o'clock free I see six o'clock then please sure no problem a woman will visit her friends flat what is her friend's flat number I'm looking forward to the party on Sunday me too the pie sauce at 12:00 so please come then okay your flat number is 101 eight isn't it yeah that's right there are two blocks of flats east and west my flat is 1001 eight in the East block ah I see please call me if you have any questions what is her friend's flat number a woman will visit her friends flat what is her friend's flat number I'm looking forward to the party on Sunday me too the pie starts at 12:00 so please come then okay your flat number is 101 eight isn't it yeah that's right there are two blocks of flats east and west my flat is 1001 eight in the East block ah I see please call me if you have any questions a man is renting some DVDs how many will he decide to rent hello how can I help you I would like to rent these DVDs please you have three DVDs there but there is a discount if you rent five really but I won't have enough time to watch that many soul just take these free we have a special offer right now so you can rent the DVDs for a week longer than normal oh really in that case I'll take another two how many will he decide to rent a man is renting some DVDs how many will he decide to rent hello how can I help you I would like to rent these DVDs please you have three DVDs there but there is a discount if you rent five really but I won't have enough time to watch that many soul just take these free we have a special offer right now so you can rent the DVDs for a week longer than normal oh really in that case I'll take another two a man and a woman are talking which clock are they looking at and what time is it [Music] what time is it oh I'm sorry I forgot my watch today I see I'm worried that we might miss the train oh there's a clock at the entrance to the train station good I know the train will be here in five minutes that's ten o'clock train right yeah so we'd better hurry up which clock are they looking at and what time is it a man and a woman are talking which clock are they looking at and what time is it what time is it oh I'm sorry I forgot my watch today I see I'm worried that we might miss the train oh there's a clock at the entrance to the train station good Oh No the train will be here in five minutes that's ten o'clock train right yeah so we'd better hurry up a man is choosing his seat for his flight where is the seat that he chooses [Music] do you have any seats available on the flight tomorrow night just a moment please are you looking for an economy class seat yes I am okay thank you for waiting yes we still have some seats oh good I would like an aisle seat please ah I am afraid that all of the aisle seats are gone I see I don't want to sit in the middle seat in that case would you like to have a window seat yes please where is the seat that he chooses a man is choosing his seat for his flight where is the seat that he chooses do you have any seats available on the flight tomorrow night just a moment please are you looking for an economy class seat yes I am okay thank you for waiting yes we still have some seats oh good I would like an aisle seat please ah I am afraid that all of the aisle seats are gone I see I don't want to sit in the middle seat in that case would you like to have a window seat yes please did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time hi everyone I'm Gabriella how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a husband and wife are looking at some floor plans which room are they going to see how about this one it's got a nice large living room hmm I like a big living room but I'd like a parking space let's see how about this one yes that's nice shall we go and see this one wait a minute isn't the cabinet a little too small FairPoint hmm there doesn't seem to be one that's quite right wait what about this one it has everything we need doesn't it and the closet is quite large as well let's go and see this one okay which room are they going to see a husband and wife are looking at some floor plans which room are they going to see how about this one it's got a nice large living room hmm I like a big living room but I'd like a parking space let's see how about this one yes that's nice shall we go and see this one wait a minute isn't the cabinet a little too small FairPoint hmm that doesn't seem to be one that's quite right wait what about this one it has everything we need doesn't it and the closet is quite large as well let's go and see this one okay a gentleman is making a reservation at a hotel in which hotel room is he going to stay seaside hotel how may I help you hello I'd like to say for one night on the 22nd of September certainly one night on the 22nd of September for how many people - would you like a smoking or non-smoking room sir non-smoking please the only non-smoking room available on that day is a Mountain View room would that be okay oh I was hoping for an ocean view room I'm sorry but the only ocean view room available and that day is a smoking room I see is there a non-smoking ocean view room available on the 23rd of September yes there is okay we'll stay on the 23rd of September in which hotel room is he going to stay a gentleman is making a reservation at a hotel in which hotel room is he going to stay seaside hotel how may I help you hello I'd like to say for one night on the 22nd of September certainly one night on the 22nd of September for how many people - would you like a smoking or non-smoking room sir non-smoking place the only non-smoking room available on that day is a Mountain View room would that be ok oh I was hoping for an ocean view room I'm sorry but the only ocean view room available and that day is a smoking room I see is there a non-smoking ocean view room available on the 23rd of September yes there is ok we'll stay on the 23rd of September a lady is talking to her hairdresser how would she like to change her hair hello may I help you hello I have a 3 o'clock appointment under the name of Richie oh yes welcome Miss Russia please come this way what can I do for you today I would like to change my hairstyle a little okay what length would you like about shoulder length okay and what about your fringe keep the fringe straight down the middle or part it to the side to the side a little which slide maybe a little left from the middle I see we'll start with washing it so please come this way how would you like to change her hair a lady is talking to her hairdresser how would you like to change her hair hello may I help you hello I have a three o'clock appointment under the name of Richie oh yes welcome miss Russia please come this way what can I do for you today I would like to change my hairstyle a little okay what length would you like about shoulder length okay and what about your fringe keep the fringe straight down the middle or part it to the side to the side a little which late may be a little left from the middle I see we'll start with washing it so please come this way a male and female student are looking at job advertisements which job is the female student going to apply to hey what do you think about this job the hourly pay is quite high the pay certainty looks great but could you really deliver newspapers of course I'm good at bike riding but I'm worried about waking up early what about this one the pay isn't higher but you can work two or three days a week and start working from evening oh this one a supermarket cashier err well it would be good to work after school this one a cafe might be good too oh yeah I love that place and it's on my way to school not bad eh hmm which one should I apply to which two is it between the cafe in the newspaper delivery yeah the pay for the newspaper delivery is really nice okay my mind is made up I suppose I'll just have to get up early which job is the female student going to apply to a male and female student are looking at job advertisements which job is the female student going to apply to hey what do you think about this job the hourly pay is quite high the pay certainly looks great but could you really deliver newspapers of course I'm good at bike riding but I'm worried about waking up early what about this one the pay isn't higher but you can work two or three days a week and start working from evening oh this one a supermarket cashier err well it would be good to work after school this one a cafe might be good too oh yeah I love that place and it's on my way to school not bad eh hmm which one should I apply to which two is it between the cafe in the newspaper delivery yeah the pay for the newspaper delivery is really nice okay my mind is made up I suppose I'll just have to get up early a woman is trying on a dress and talking to a shop assistant which dress is she going to buy it looks very nice on you and it fits perfectly yeah it fits but I usually wear plain colors I'm not used to this kind of pattern well I think you look great yeah still it would take some courage for me to actually wear this what about this dress in the pattern is much more reserved so it won't look as fancy you're right let me try that one on be my guest what do you think miss this one suits me much more than the last one do you have a long-sleeve version of this design yes we do thank you I'll buy that which dress is she going to buy a woman is trying on a dress and talking to a shop assistant which dress is she going to buy it looks very nice on you and it fits perfectly yeah it fits but I usually wear plain colors I'm not used to this kind of pattern well I think you look great yeah still it would take some courage for me to actually wear this what about this dress in the pattern is much more reserved so it won't look as fancy you're right let me try that one on be my guest what do you think miss this one suits me much more than the last one do you have a long-sleeve version of this design yes we do thank you I'll buy that did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time want more English videos like this subscribe to our Channel hi everyone I'm Gabriella how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly we'll show you the answer at the end are you ready a company president and his secretary are talking on the phone which document is the secretary going to deliver to the sales department hi can you do me a favor there's a document on my desk and I need you to deliver it to the sales department sure which document is it I think it's in the blue envelope the blue envelope well there are two blue envelopes on your desk all right there's a red seal on the upper right of the envelope the one with the green seal is the document that we hand out at the recruiting orientation the one with the red seal okay I got it great so please deliver it to the sales tip on by 1:00 p.m. and make sure to send it to the manager directly you know him right yes I've met and talked with him several times good oh and can you deliver the other envelope to the HR department yes sir which document is the secretary going to deliver to the sales department a company president and his secretary are talking on the phone which document is the secretary going to deliver to the sales department hi can you do me a favor there's a document on my desk and I need you to deliver it to the sales department sure which document is it I think it's in the blue envelope the blue envelope well there are two blue envelopes on your desk ah right there's a red seal on the upper right of the envelope the one with the green seal is the document that we hand out at the recruiting orientation the one with the red seal okay I got it great so please deliver it to the sales tip on by 1:00 p.m. and make sure to send it to the manager directly you know him right yes I've met and talked with him several times good oh and can you deliver the other envelope to the HR department yes sir a woman is calling a restaurant on the phone at which table was she having lunch hello how can I help you I had lunch at your restaurant a while ago and I think I left my scarf you left your scarf at the table do you remember where you were sitting I'll go and look for it well it was in the back of the restaurant were you in the smoking area or the non-smoking area the non-smoking area did you sit at the counter or at a table I was at a table for four people all right then I'll go and check please wait for a moment thank you so much at which table was she having lunch a woman is calling a restaurant on the phone at which table was she having lunch hello how can I help you I had lunch at your restaurant a while ago and I think I left my scarf you left your scarf at the table do you remember where you were sitting I'll go and look for it well it was in the back of the restaurant were you in the smoking area or the non-smoking area the non-smoking area did you sit at the counter or at a table I was at a table for four people all right then I'll go and check please wait for a moment thank you so much a man is looking for a flat which flat is he going to choose excuse me I'm looking for a flat in this area can you show me some floor plans certainly is this for a single person no I'm going to live with my wife I want a living room bedroom and a study okay how about this one there are two rooms plus a living room it might be a little noisy because it's located near a big road though I see I usually work at home so I need a quiet place and I prefer the living room to be square shape well how about this one it is located a bit far from the station but in a quiet residential area there are two rooms and the living room but one of the rooms is a little narrow hmm we don't have much stuff so this one might be enough for us we can show you another flat which has two wide rooms but it is located much farther from the station no thank you I'd like to go see the second one he showed me which flat is he going to choose a man is looking for a flat which flat is he going to choose excuse me I'm looking for a flat in this area can you show me some floor plans certainly is this for a single person no I'm going to live with my wife I want a living room bedroom and a study okay how about this one there are two rooms plus a living room it might be a little noisy because it's located near a big road though I see I usually work at home so I need a quiet place and I prefer the living room to be square shape well how about this one it is located a bit far from the station but in a quiet residential area there are two rooms and the living room but one of the rooms is a little narrow hmm we don't have much stuff so this one might be enough for us we can show you another flat which was too wide rooms but it is located much farther from the station no thank you I'd like to go see the second one he showed me a woman is ordering a birthday cake which cake is she going to order [Music] excuse me I'd like to order a birthday cake for my daughter great could you tell me what kind of cake you're looking for my daughter likes chocolate so I think a chocolate cake would be good and can you put strawberries on it absolutely we have round cakes and square cakes which one would you prefer hmm a round one please okay how old is your daughter going to be she'll be twelve okay then we'll get twelve candles ready do you want to write a message yes please write happy birthday all right and do you want that written in pink if so we'll put it on a white plate otherwise we can write it in white and put it on a pink plate please write it in pink and put it on a white plate which cake is she going to order a woman is ordering a birthday cake which cake is she going to order excuse me I'd like to order a birthday cake for my daughter great could you tell me what kind of cake you're looking for my daughter likes chocolate so I think a chocolate cake would be good and can you put strawberries on it absolutely we have round cakes and square cakes which one would you prefer hmm a round one please okay how old is your daughter going to be she'll be 12 okay then we'll get 12 candles ready do you want to write a message yes please write happy birthday all right and do you want that written in pink if so we'll put it on a white plate otherwise we can write it in white and put it on a pink plate please write it in pink and put it on a white plate a man and a woman are talking about the schedule for moving when are they going to move I think we should decide the moving date and call a moving company yes I was just looking at some moving companies I don't want to pay a lot of money I agree this company gives some discounts such as they discount 10% if we book at least one month before the moving day by one month before then we have to move after the 15th of December in order to get the discount yes and there's an additional discount if a book on the weekday a weekday well I have a meeting on Monday morning and the exhibition is on Tuesday and Wednesday Friday would be good as we could organize the new house so for the weekend yes oh wait they say 15% Monday to Thursday and 5% off on Friday Oh what do you want to do let's get it as cheap as possible I'll be done with my exhibition by then anyway when are they going to move a man and a woman are talking about the schedule for moving when are they going to move I think we should decide the moving date and call a moving company yes I was just looking at some moving companies I don't want to pay a lot of money I agree this company gives some discounts such as they discount 10% if we booked at least one month before the moving day by one month before then we have to move after the 15th of December in order to get the discount yes and there's an additional discount if a book on a weekday a weekday well I have a meeting on Monday morning and the exhibition is on Tuesday and Wednesday Friday would be good as we could organize the new house over the weekend yes oh wait they say 15% Monday to Thursday and 5% off on Friday Oh what do you want to do let's get it as cheap as possible I'll be done with my exhibition by then anyway did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time wanna learn English anywhere anytime get the innovative language 101 app for free hi everyone I'm Gabriella how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly we'll show you the answer at the end are you ready a man is shopping during a sale what and how much is he going to buy excuse me is this show only available in the surf free we can sell the shirt separately but it will be more expensive per shirt all right well I don't need free if the same shirt what should I do if you buy this set of three ties as well we can give you a discount on the shirt set so that they are three for the price of one I see buy set free ties and I also get a set of free shirts for the price of one that's correct okay I'll keep one show and give the other two to someone else all right sir it's an exceptional saving what and how much is he going to buy a man is shopping during a sale what and how much is he going to buy excuse me is this sure and available in a set free we can sell the shirts separately but it will be more expensive per shirt alright well I don't need free if the same shirt what should I do if you buy this set of three ties as well we can give you a discount on the shirt set so that they are three for the price of one I see buy set of three ties and I also get a set of free shirts for the price of one that's correct okay I'll keep one shirt and give the other two to someone else all right sir it's an exceptional saving a woman is giving a report about bag sales which bag was the highest selling here's a report about the women's bags that we launched last month firstly in regards to color black was our top seller next was white and sky blue yellow didn't sell very well at all yellow didn't sell well huh what about the size the biggest size bag sold more than the smaller sized ones bags that you can put a four size notebooks or magazines in with the most popular all right regarding the handles leather was more popular than chains I see it looks like bags that can mash a formal style sell better that's right so I think we should use Karma colors such as beige or brown for a new collection alright then let's go with beige for the next new color you can stop the production of the yellow bags okay which bag was the highest-selling a woman is giving a report about bag sales which bag was the highest-selling here's a report about the women's bags that we launched last month firstly in regards to color black was our top seller next was white and sky blue yellow didn't sell very well at all yellow didn't sell well huh what about the size the biggest size bag sold more than the smaller sized ones bags that you can put a four size notebooks or magazines in with the most popular all right regarding the handles leather was more popular than chains I see it looks like bags that can mash a formal style sell better that's right so I think we should use karma colors such as beige or brown for a new collection all right then let's go with beige for the next new color you can stop the production of the yellow bags okay a mine is calling a hospital when our health checks available at the hospital excuse me can I make a reservation for a health check certainly health checks are available only on Mondays Wednesdays and Saturdays this is different normal examinations which day would you like is this Saturday available yes it is were only open in the morning on Saturdays is this convenient morning only hmm that's a little difficult what time you open and tell them weekdays we're open until 6:00 p.m. on Mondays and 8:00 p.m. on Wednesdays I see what time the open in the morning we open at 8:00 a.m. however we're fully booked in the morning next week if you can wait until the week after next both Monday and Wednesday are available from 8:00 a.m. okay I'll call again after I check my schedule all right sir when our health checks available at the hospital a man is calling a hospital when our health checks available at the hospital excuse me can I make a reservation for a health check certainly health checks are available only on Mondays Wednesdays and Saturdays this is different normal examinations which day would you like is this Saturday available yes it is were only open in the morning on Saturdays is this convenient morning only hmm that's a little difficult what time you open and tell them weekdays we're open until 6:00 p.m. on Mondays and 8:00 p.m. on Wednesdays I see what time the open in the morning we open at 8:00 a.m. however we're fully booked in the morning next week if you can wait until the week after next both Monday and Wednesday are available from 8:00 a.m. okay I'll call again after I check my schedule all right sir a man is picking up his female friend's daughter which one is the friend's daughter and sorry to trouble you but could you please go and pick up my daughter okay does she know me yes she's seen you in photos before so she should be able to recognize you all right what does she look like her hair is black and curly and she's slim and taller than average girls okay anything else she says she's going to wear a hat that they bought her it is a white hat with a black ribbon on it that sounds easy to find okay I'll go and pick her up now thank you which one is the friend's daughter a man is picking up his female friend's daughter which one is the friend's daughter it trouble you but could you please go and pick up my daughter okay does she know me yes she's seen you in photos before so she should be able to recognize you all right what does she look like her hair is black and curly and she's slim and taller than average girls okay anything else she says she's going to wear a hat that I bought her it is a white hat with a black ribbon on it that sounds easy to find okay I'll go and pick her up now thank you a man is talking with a woman about his wallet where is he going to look for his wallet oh no I can't find my wallet I must have left it somewhere what when was the last time you used it do you remember no I don't remember well then let's try to think of where you've been today okay first I went to see a film with a friend and afterwards we went to a cafe my friend treated me at the cafe though so I didn't touch my wallet but you remember using it when you bought the cinema ticket yes and after that we went to the gym after that was when I noticed that I didn't have it with me did you use any money at the gym no the membership fee is automatically withdrawn from my bank account every month oh I remember buying some juice from the vending machine all right then let's go to the gym and look for it where is he going to look for his wallet a man is talking with a woman about his wallet where is he going to look for his wallet oh no I can't find my wallet I must have left it somewhere what when was the last time you used it do you remember no I don't remember well then let's try to think of where you've been today okay first I went to see a film with a friend and afterwards we went to a cafe my friend treated me at the cafe though so I didn't touch my wallet but you remember using it when you bought the cinema ticket yes and after that we went to the gym after that was when I noticed that I didn't have it with me did you use any money at the gym no the membership fee is automatically withdrawn from my bank account every month oh I remember buying some juice from the vending machine all right then let's go to the gym and look for it wanna speak real English from your first lesson sign up for your free lifetime account at English class 101.com hi everyone I'm Gabriella how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a male and female students are talking while looking at their class schedule choose the male students schedule of the day of the meeting we have to have a meeting regarding our next group presentation right when are you three I come to school on Mondays Wednesdays and Thursdays then either Wednesday or Thursday would work for us both since I am here on Tuesdays Wednesdays and Thursdays how about Thursday afternoon then on Thursdays I have lectures until the third period I can make it off to the third period economics class though but then I have a part-time job from five o'clock so I will be available for only an hour hmm that sounds a bit too short how about Wednesday then except for modern history in the second period and international law in the fourth period I'm free I see I have Asian history in the third period and then I've got a part-time job in the evening what about meeting early in the morning and talking until before the second period starts well I'm not a morning person why don't we meet on Thursday already scheduled my part-time job for another day okay please come to the canteen when the class is over choose the male student schedule of the day of the meeting a male and female students are talking while looking at their class schedule choose the male students schedule of the day of the meeting we have to have a meeting regarding our next group presentation right when are you three I come to school on Mondays Wednesdays and Thursdays then either Wednesday or Thursday would work for us both since I am here on Tuesdays Wednesdays and Thursdays how about Thursday afternoon then on Thursdays I have lectures until the third period I can make it off to the third period economics class though but then I have a part-time job from five o'clock so I will be available for only an hour hmm that sounds a bit too short how about Wednesday then except for modern history in the second period and international law in the fourth period I'm free I see I have Asian history in the third period and then I've got a part-time job in the evening what about meeting early in the morning and talking until before the second period starts well I'm not a morning person why don't we meet on Thursday already sure my part-time job for another day okay please come to the canteen when the class is over a man and a woman are talking while looking at a picture which one is the woman's your other I [Music] heard you had a twin brother I didn't know that yes but people say that we don't look alike see my brother is in this picture but can you tell which one he is well I don't see anyone who looks like you maybe this one with the cap no not that one he has black hair just like mine well then this tall one no he's not that tall I still can't find him you really don't look alike I know maybe glasses are making it more difficult glasses than this one second from left you got it do I resemble him no not really which one is the woman Java a man and a woman are talking while looking at a picture which one is the woman Java I heard you had a twin brother I didn't know that yes but people say that we don't look alike see my brother is in this picture but can you tell which one he is well I don't see anyone who looks like you maybe this one with the cap no not that one he has black hair just like mine well then this tall one no he's not that tall I still can't find him you really don't look alike I know maybe glasses are making it more difficult glasses then this one second from left you got it do I resemble him no not really a man and a woman are talking while looking at a poll regarding kids favorite subjects which chart shows the results for fifteen-year-old kids hey look at this article it's about the free most populous objects among ten year old and 15 year old kids oh let me see Oh physical education is on the top of the ten year old kids list physical education is still popular although I've heard that children these days spend less time doing sports yes and music came second yes the most popular subject among the fifteen-year-old kids is history when you get to fifteen years old you become interested in different subjects and when you were ten years old right Oh politics came second information technology was ranked third but it was not even the school subject when we were at that age what was the third most popular subject among ten-year-old kids by the way let's see oh that was art I wonder if they design things using computer software these days which chart shows the results for fifteen-year-old kids a man and a woman are talking while looking at a poll regarding kids favorite subjects which chart shows the results for fifteen-year-old kids hey look at this article it's about the free most populous objects among ten year old and fifteen year old kids oh let me see Oh physical education is on the top of the ten year old kids list physical education is still popular although I've heard that children these days spend less time doing sports yes and music came second yes the most popular subject among the fifteen-year-old kids is history when you get to fifteen years old you become interested in different subjects and when you were ten years old right Oh politics came second information technology was ranked third but it was not even the school subject when we were at that age what was the third most popular subject among ten-year-old kids by the way let's see oh that was art I wonder if they design things using computer software these days the TV is broadcasting a weather forecast which is the weather forecast for the upcoming week here is the weather forecast for the upcoming week in the first half of the week many days will be generally sunny although it might be cloudy from time to time in the second half of the week the cloud is likely to spread and it will rain in some locations in the middle of the week when the weather begins to deteriorate there will be some storms the maximum temperature will be the same as the average for the year and it will go up to about 20 degrees in the first half of the week later in the week it will be lower than the average for this time of year and it would drop from 18 degrees to 15 degrees the minimum temperature will continue to be 7 to 8 degrees which is slightly lower than normal it will be a sunny Sunday tomorrow and it will be perfect weather for a holiday which is the weather forecast for the upcoming week the TV is broadcasting a weather forecast which is the weather forecast for the upcoming week here is the weather forecast for the upcoming week in the first half of the week many days will be generally sunny although it might be cloudy from time to time in the second half of the week the cloud is likely to spread and it will rain in some locations in the middle of the week when the weather begins to deteriorate there will be some storms the maximum temperature will be the same as the average for the year and it will go up to about 20 degrees in the first half of the week later in the week it will be lower than the average for this time of year and it would drop from 18 degrees to 15 degrees the minimum temperature will continue to be 7 to 8 degrees which is slightly lower than normal it will be a sunny Sunday tomorrow and it'll be perfect weather for a holiday a delivery person is talking to receptionist what will the delivery person do next choose the incorrect answer hello I have a delivery for Human Resources and the accounting departments thank you both are on the fourth floor I see I also need to pick up something from the sales department the sales department has the first and second division which one is it let's see it's the second division the sales second division is on the second floor there's intercom at the entrance so please call the person you are looking for I see can I use the lift over there to go upstairs I'm so sorry but that lift is currently out of service for a safety inspection do you mind using the stairs over there not at all thank you very much what will the delivery person do next choose the incorrect answer a delivery person is talking to receptionist what will the delivery person do next choose the incorrect answer hello I have a delivery for human resources in the accounting departments thank you both are on the fourth floor I see I also need to pick up something from the sales department the sales department has the first and second division which one is it let's see it's the second division the sales second division is on the second floor there's intercom at the entrance so please call the person you are looking for I see can I use the lift over there to go upstairs I'm so sorry but that lift is currently out of service for a safety inspection do you mind using the stairs over there not at all thank you very much did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time hi everyone I'm Gabriella how are your British English listening skills in this video you'll have a chance to test them out with a quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a man is reporting his company's sales performance at a meeting which to charts is he using for his presentation please look at the handout the Left chart shows our company sales over the past three years and the sales forecast for the current year and the right chart shows the monthly breakdown in sales up to October of this year now please have a look at the left shot it shows that sales have been steadily increasing over the past three years and if we can keep increasing our sales the total sales for this year will show an increase over the past year next please see the chart on the right hand side the right chart shows that the campaign's we run in April and August really effective I see but the sales decreased in May and September following the campaign's yes but this kind of rebound is unavoidable I expect the annual sales for this year to show an increase compared to last year if we can keep increasing our sales which two charts is he using for his presentation a man is reporting his company's sales performance at a meeting which to charts is he using for his presentation please look at the handout the Left chart shows our company sales over the past three years and the sales forecast for the current year and the right chart shows the monthly breakdown in sales up to October of this year now please have a look at the left shot it shows that sales have been steadily increasing over the past three years and if we can keep increasing our sales the total sales for this year will show an increase over the past year next please see the chart on the right hand side the right chart shows that the campaigns we've run in April and August really effective I see but the sales decreased in May and September following the campaigns yes but this kind of rebound is unavoidable I expect the annual sales for this year to show an increase compared to last year if we can keep increasing our sales a man is joining a sports club and is getting information on its policies what type of membership will he choose let me start by explaining our clubs different membership options as described in this brochure regular members can use a gym and the swimming pool at any time on any day of the week but we also provide early-morning memberships where people can use the facilities only in the early morning and evening memberships for people who only want to come in the evening what's the hours for early morning members early morning members can use the facilities from 6 a.m. to 10 a.m. and evening members can use some from 6 p.m. to 11 p.m. I see so early morning members can stop by and use the facilities on their way to work exactly the early morning type is popular amongst people with nine-to-five jobs and we also offer memberships just for the gym or just to the swimming pool if you only want to use one of those facilities I want to use both the gym and the swimming pool I think I'll use the gym in the early morning before going to work on weekdays and the swimming pool on the weekend do you have a membership that covers something like early mornings for the weekdays but all day on the weekend we're sorry but we don't offer a membership like that sir okay I don't think I can get up quite that early on the weekend so I'll choose this membership option what type of membership will he choose a man is joining a sports club and is getting information on its policies what type of membership will he choose let me start by explaining our club's different membership options as described in this brochure regular members can use a gym and a swimming pool at any time on any day of the week but we also provide early-morning memberships where people can use the facilities only in the early morning and evening memberships for people who only want to come in the evening what are the hours for early morning members early morning members can use the facilities from 6 a.m. to 10 a.m. and evening members can use some from 6 p.m. to 11 p.m. I see so early morning members can stop by and use the facilities on their way to work exactly the early morning type is popular amongst people with 9 to 5 jobs and we also offer memberships just for the gym or just to the swimming pool if you only want to use one of those facilities I want to use both the gym and the swimming pool I think I'll use the gym in the early morning before going to work on weekdays and the swimming pool on the weekend do you have a membership that covers something like early mornings for the weekdays but all day on the weekend we're sorry but we don't offer a membership like that sir okay I don't think I can get up quite the early on the weekend so I'll choose this membership option a lady is talking with the man who works for an outsource printing company about a brochure for a new product when is the deadline for the brochures first design draft we decided to launch the new product on the 15th of October and we'd like to offer you the contract to make the brochure thank you very much we're definitely excited about helping you with this project so could you tell us a little about the schedule when do you need everything by well considering the time needed for printing we'd like to get the brochures to the printing stage by the end of September so would it be possible for you to get us the first design draft by the middle of August well we'd like to give you free design options for the initial draft and then have you choose one which best fits your concepts then we'll make the final design based on your choice so it would be very helpful if you could give us two more weeks to prepare for this stage hmm okay maybe one month will be enough time to choose one of the designs you've made and then decide on the final design okay we're counting on you you're in good hands our design team is the best thank you very much when is the deadline for the brochures first design draft a lady is talking with the man who works for an outsource printing company about a brochure for a new product when is the deadline for the brochures first design draft we decided to launch the new product on the 15th of October and we'd like to offer you the contract to make the brochure thank you very much we're definitely excited about helping you with this project so could you tell us a little about the schedule when do you need everything by well considering the time needed for printing we'd like to get the brochures to the printing stage by the end of September so would it be possible for you to get us a first design draft by the middle of August well we'd like to give you free design options for the initial draft and then have you choose the one which best fits your concepts then we'll make the final design based on your choice so it would be very helpful if you could give us two more weeks to prepare for this stage hmm okay maybe one month will be enough time to choose one of the designs you've made and then decide on the final design okay we're counting on you you're in good hands our design team is the best thank you very much a lady is making a telephone call to reserve tickets for a play which two seats did she get hello your fruits at Blackfriars Playhouse can I help you I'd like to get two tickets sir King Lear at 5:30 today do you have any seats available we do have a few seats left but I'm sorry to say we don't have any alongside each other if you don't mind though we can reserve you two seats separately okay we don't mind do you have any particular requests actually do you have any aisle seats yes we have an aisle see to the end of one row at the left side of the theater and there is a novice II available to the right of it between two seats at the side okay I'd like to reserve the aisle seat then certainly how about the other one do you have any seats available near the center the only syntheses we have left from the first stretch of the third row I'm not too fussed about having actors spit on me so the room is quite small and I think you can even enjoy the play at the end of the row at the side oh really then I'll reserve the other one at the end of the row that you mentioned before which two seats did she get a lady is making a telephone call to tickets for a play which two seats did she get hello your fruits at Blackfriars Playhouse can I help you I'd like to get two tickets sir King Lear at 5:30 today do you have any seats available we do have a few seats left but I'm sorry to say we don't have any alongside each other if you don't mind though we can reserve you two seats seperately okay we don't mind do you have any particular requests actually do you have any aisle seats yes we have an aisle seat at the end of one row at the left side of the theater and there is an obviously available to the right of it between two seats at the side okay I'd like to reserve the aisle seat then certainly how about the other one do you have any seats available near the center the only syntheses we have left from the first stretch of the third row I'm not too fussed about having actors spit on me so the room is quite small and I think you can even enjoy the play at the end of the row at the side oh really then I'll reserve the other one at the end of the row that you mentioned before a man and the woman are discussing preparations for a presentation they'll be making tomorrow at their office what will the woman check after the conversation ends okay I think we're almost ready for the presentation tomorrow just a few more things the meeting will start at 9 o'clock on the dot so could you double check the meeting room today yes I've already checked the room okay great did you make sure the projector is working okay oh I was going to check the projector tomorrow morning when I had my laptop no we've got to get that check today we won't have time to deal with it in the morning if there's a problem so just make sure you check the projectors today that's the most important thing okay sure well do and did you get copies of those handouts mr. Macha is making them now let's see what else oh did you check the whiteboard yes I did sometimes the pens don't have enough ink left in them did you get a chance to check them not yet but I'll make sure I do that yes please make sure you do that today what will the woman check after the conversation ends a man and a woman are discussing preparations for a presentation they'll be making tomorrow at their office what will the woman check after the conversation ends okay I think we're almost ready for the presentation tomorrow just a few more things the meeting will start at nine o'clock on the dot so could you double check the meeting room today yes I've already checked the room okay great did you make sure the projector is working okay oh I was going to check the projector tomorrow morning when I had my laptop no we've got to get that check today we won't have time to deal with it in the morning if there's a problem so just make sure you check the projectors today that's the most important thing okay sure well do and did you get copies of those handouts mr. Macha is making them now let's see what else oh did you check the whiteboard yes I did sometimes the pens don't have enough ink left in them did you get a chance to check them not yet but I'll make sure I do that yes please make sure you do that today did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time want to speak real English from your first lesson sign up for your free lifetime account at English class 101 calm hi everyone I'm Gabriella how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly we'll show you the answer at the end are you ready a man and the woman are choosing a hotel which hotel are they going to choose we have to decide on the hotel for our trip next month okay let's check the Internet the ocean hotel is near the beach it says 120 pounds a night per person and you get a buffet breakfast how about the Pine Hotel it's 80 pounds a night I don't want to waste too much money on accommodation hmm but the Pine Hotel is far from the beach and from the city center and it says you have to pay for Wi-Fi what about the sunrise hotel it usually costs 140 pounds tonight but now they're running promotion and we can stay one night for 90 bounce it's between the beach and the city center plus it has free Wi-Fi sounds good oh wait it says a deal is for next week only oh I didn't see that so how about this place the Royal Hotel is located in the middle of the city center and it costs 100 pounds a night the room doesn't look so nice but they have free Wi-Fi okay let's book this hotel oh it's already fully booked Oh too bad then I think the first one is best is it full no it's not great which hotel are they going to choose a man and the woman are choosing a hotel which hotel are they going to choose we have to decide on the hotel for our trip next month okay let's check the Internet the ocean hotel is near the beach it says 120 pounds a night per person and you get a buffet breakfast how about the Pine Hotel it's 80 pounds tonight I don't want to waste too much money on accommodation hmm but the pine hotel is far from the beach and from the city center and it says you have to pay for Wi-Fi what about the sunrise hotel it usually costs 140 pounds tonight but now they're running promotion and we can stay one night for 90 pounds it's between the beach and the city center plus it has free Wi-Fi sounds good oh wait it says a deal is for next week only oh I didn't see that so how about this place the Royal Hotel is located in the middle of the city center and it costs 100 pounds a night the room doesn't look so nice but they have free Wi-Fi okay let's book this hotel oh it's already fully booked Oh too bad then I think the first one is best is it full no it's not great a man and a woman are talking about the layout of the meeting room how are they going to arrange the tables let's arrange the tables for tomorrow's meeting all right should we put all of the tables in the center of the room so that everyone sits around and faces each other no there's going to be a group session first so let's separate the tables into four sections four people will be seated in each group okay I will put some note pads and pens on each table thank you and we'll have a short explanation using a projector before starting the session so we need a project here all right also we're going to use a whiteboard aren't we this is okay if I put the whiteboard next to the screen well all about putting the whiteboard on the opposite side of the screen let's put it at the back of the room I see and remember to bring all of the stuff back off to the meeting but two tables together and set them in four rows how are they going to arrange the tables a man and a woman are talking about the layout of the meeting room how are they going to arrange the tables syringe the tables for tomorrow's meeting alright should we put all of the tables in the center of the room so that everyone sits around and faces each other no there's going to be a group session first so let's separate the tables into four sections four people will be seated in each group okay I will put some note pads and pens on each table thank you and we'll have a short explanation using a projector before starting the session so we need a project here all right also we're going to use a whiteboard aren't we this is okay if I put the whiteboard next to the screen well how about putting the whiteboard on the opposite side of the screen let's put it at the back of the room I see and remember to bring all of the stuff back off to the meeting but two tables together and set them in four rows a man and a woman are talking about office supplies what will the man order you need to check the stock of our office supplies and order items we need once a month let's check it together this time with a checklist thank you then let's stop the paper it looks like this only one box left we use lots of paper every day so let's order two more boxes okay the printer is out of color ink should we order that oh that's not a problem because we don't print documents and color oh you don't okay looks like some markers for the whiteboard is short of ink yes those need to be replaced we get a discount if we order a set of five markers so let's do that okay Oh can we order a mouse at the same time my mouse seems slow to react well I think it's because the battery is running out let's check the stock of batteries and order them if we don't have many left sure well we have free batteries here you can take two of these for your mouse but buy a six pack of batteries to replace them what will the man order a man and a woman are talking about office supplies what will the man order you need to check the stock of our office supplies and order items we need once a month let's check it together this time with a checklist thank you then let's stop the paper it looks like there's only one box left we use lots of paper every day so let's order two more boxes okay the printer is out of color ink should we order that oh that's not a problem because we don't print documents and color oh you don't okay looks like some markers for the whiteboard a short of ink yes those need to be replaced we get a discount if we order a set of five markers so let's do that okay oh can we order a mouse at the same time my mouse seems so low to react well I think it's because the battery is running out let's check the stock of batteries and order them if we don't have many left sure well we have free batteries here you can take two of these for your mouse but buy a six pack of batteries to replace them a woman is asking a man in the visitor center how to get to the airport where will she go next excuse me I'd like to go to the airport would you tell me how to get there sure there are a few ways together if you use bus a number one it takes about one and a half hours to the airport but the fee is the cheapest if you use bus number two it takes about 50 minutes because it's a non-stop bus but it only leaves once an hour it's a little bit more expensive I see how about taxis yes there is a taxi rank in front of this Visitor Center and it takes about an hour but it's going to be a lot more expensive than the buses because they use the motorway and they charge extra for large luggage oh I didn't expect that it's too expensive for me by the way did you buy anything at the Shopping Plaza during your stay they offer a complimentary shuttle service from the plaza to the airport for customers who have made a purchase wow I didn't know that I haven't yet but I was going to buy souvenirs anyway then you can use that where will she go next a woman is asking a man in the visitor center how to get to the airport where will she go next excuse me I'd like to go to the airport would you tell me how to get there sure there are a few ways together if you use bus a number one it takes about one and a half hours to the airport but the fee is the cheapest if you use bus number two it takes about 50 minutes because it's a non-stop bus but it only leaves once an hour it's a little bit more expensive I see how about taxis yes there is a taxi rank in front of this Visitor Center and it takes about an hour but it's going to be a lot more expensive than the buses because they use the motorway and they charge extra for large luggage oh I didn't expect that it's too expensive for me by the way did you buy anything at the Shopping Plaza during your stay they offer a complimentary shuttle service from the plaza to the airport for customers who have made a purchase wow I didn't know that I haven't yet but I was going to buy souvenirs anyway then you can use that a woman and a supplier are talking on the phone what is the woman going to get first I need you to make and deliver some jumpers in time for the sale next month okay what do you need we need 1,000 units of small red jumpers and 400 units of medium red jumpers and we also need 600 units of small green jumpers and 200 units of median green jumpers by the end of this month red and green jumpers actually we're running out of green yarn and we have to get it from other suppliers we'll make the red jumpers first no no no we have to deliver the red and green jumpers together so please just make as many green jumpers as you can okay I think we can make 200 units green jumpers for now which size do you need first we need the small ones first sorry about the short notice but we really need your help all right we'll do our best we'll deliver those green jumpers and all of the red jumpers what is the woman going to get first a woman and a supplier are talking on the phone what is the woman going to get first I need you to make and deliver some jumpers in time for the sale next month okay what do you need we need 1,000 units of small red jumpers and 400 units of medium red jumpers and we also need 600 units of small green jumpers and 200 units of median green jumpers by the end of this month red and green jumpers actually we're running out of green yarn and we have to get it from other suppliers we'll make the red jumpers first no no no we have to deliver the red and green jumpers together so please just make as many green jumpers as you can okay I think we can make 200 units of green jumpers for now which size do you need first we need the small ones first sorry about the short notice but we really need your help all right we'll do our best we'll deliver those green jumpers and all of the red jumpers did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time hi everyone I'm Gabriela how are your British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a woman is asking for information on the circulation of materials at a library how many materials to the library land at one time excuse me can you show me how to borrow books is this your first time using this library yes it is well then I'll explain the rules to you in this library you can borrow a maximum of six books and five CDs or DVDs per person however in total you can only borrow a maximum of ten items the lending period is two weeks and if you want to extend that period you need to renew it before it expires can I also borrow magazines and newspapers you can't borrow newspapers but other than the latest issues magazines are available can I return them through the post we can't accept postal returns so please come to the library to return them after hours you can put them in the return box that is next to the entrance but please don't use the return box if your materials are late I see thank you very much how many materials library land at one time a woman is asking for information on the circulation of materials at a library how many materials library land at one time excuse me can you show me how to borrow books is this your first time using this library yes it is well then I'll explain the rules to you in this library you can borrow a maximum of 6 books and 5 CDs or DVDs per person however in total you can only borrow a maximum of 10 items the lending period is two weeks and if you want to extend that period you need to renew it before it expires can I also borrow magazines and newspapers you can't borrow newspapers but other than the latest issues magazines are available can I return them through the post we can't accept postal returns so please come to the library to return them after hours you can put them in the return box that is next to the entrance but please don't use the return box if your materials are late I see thank you very much a man is choosing a travel insurance plan which plan will you sign up for [Music] what kind of trip is it this time the main purpose is scuba diving as I'm going to take my own equipment I'm worried about it being stolen while I'm traveling I see burglary insurances included in all of our plans but since scuba diving equipment is a special type of baggage only plan a can cover it however you can have extra coverage to the other plans to cover the scuba diving equipment plan a is the most expensive one isn't it what's the difference between plans B and C one difference is that if you have an accident and have to stay in a hospital while you are abroad Plan B will cover the price of the plane tickets for your family to visit you Plan C doesn't have this I see if I add the extra coverage for the scuba diving equipment to plan B or C would they be more expensive than plan a Asst plan B would be a little more expensive than plan a but Plan C would be a little cheaper okay by the way do you have a plan is cheaper than Plan C yes we have a plan D however plan D doesn't cover any refund of accommodation costs in the event of your flight being delayed or cancelled so we don't recommend it I see I agree that coverage is important but I don't think I need the coverage for the plane tickets for my family okay I'll take the other plan with the special coverage added which plan we'll sign up for a man is choosing a travel insurance plan which plan will sign up for what kind of trip is at this time the main purpose is scuba diving as I'm going to take my own equipment I'm worried about it being stolen while I'm traveling I see burglary insurances included in all of our plans but since scuba diving equipment is a special type of baggage only plan a can cover it however you can have extra coverage to the other plans to cover the scuba diving equipment plan a is the most expensive one isn't it what's the difference between plans B and C one difference is that if you have an accident and have to stay in a hospital while you are abroad Plan B will cover the price of the plane tickets for your family to visit you Plan C doesn't have this I see if I add the extra coverage for the scuba diving equipment to plan B or C would they be more expensive than plan a Asst plan B would be a little more expensive than plan a but Plan C would be a little cheaper okay by the way do you have a plan is cheaper than Plan C yes we have a plan D however plan D doesn't cover any refund of accommodation costs in the event of your flight being delayed or cancelled so we don't recommend it I see I agree that coverage is important I don't think I need the coverage for the plane tickets for my family okay I'll take the other plan with the special coverage added a woman is reporting to her boss about the results of a questionnaire which graph best represents the answers of the branch B employees last week we asked 200 employees to answer a questionnaire about their fitness habits they were asked about how many hours they exercise each week and this is a result did you tally up the results of branch a and B separately yes we had four options less than an hour around one to two hours around three to five hours and six hours or more ah the most popular answer for both branches was about one to two hours it looks like they're exercising about once a week yes however the second most popular option for branch a was about 3 to 5 hours and for branch B it was less than an hour hmm not even 10 percent of employees at branch B on said that they exercised for more than 6 hours that's right so I was thinking about hosting a casual sports event that anyone can join that's a good idea it'll give the employees a good chance to interact with each other too I'll leave the organization to you all right I'll do my best which graph best represents the answers of the branch B employees a woman is reporting to her boss about the results of a questionnaire which graph best represents the answers of the branch B employees last week we asked 200 employees to answer a questionnaire about their fitness habits they were asked about how many hours they exercise each week and this is a result did you tally up the results of branch a and B separately yes we had four options less than an hour around one to two hours around three to five hours and six hours or more ah the most popular answer for both branches was about one to two hours it looks like they're exercising about once a week yes however the second most popular option for branch a was about 3 to 5 hours and for branch B it was less than an hour hmm not even 10 percent of employees at branch beyond said that they exercised for more than six hours that's right so I was thinking about hosting a casual sports event that anyone can join that's a good idea it'll give the employees a good chance to interact with each other too I'll leave the organization to you all right I'll do my best a male student and the female student are talking about volunteer activities which activities are they planning to join I heard that we're going to do a volunteer activity and write a report about it for this class we can choose any activity that were interested in can we what are you going to do I haven't decided yet I'm interested in welfare and I want to interact with others have you picked one yet not yet I'm interested in the environmental issues oh so I'm looking for an activity with a nature conservation group like picking up rubbish well that's okay but I prefer group activities to solo ones maybe an activity where I can get some leadership experience all right I know someone who's working with a group that is planting trees with kids would that interest you yeah that sounds perfect it would also be a great opportunity to interact with kids do you want to do it with me maybe but I'd prefer to try something related to welfare if at all possible I'd like to help elderly or disabled people Oh my mother helps elderly neighbors with their personal care would you like to help over that yes I would which activities are they planning to join a male student and the female student are talking about volunteer activities which activities are they planning to join I heard that we're going to do a volunteer activity and write a report about it for this class we can choose any activity that were interested in can we what are you going to do I haven't decided yet I'm interested in welfare and I want to interact with others have you picked one yet not yet I'm interested in an environmental issue so so I'm looking for an activity with a nature conservation group like picking up rubbish well that's okay but I prefer group activities to solo ones maybe an activity where I can get some leadership experience all right I know someone who's working with a group that is planting trees with kids would that interest you yeah that sounds perfect it would also be a great opportunity to interact with kids do you want to do it with me maybe but I'd prefer to try something related to welfare if at all possible I'd like to help elderly or disabled people Oh my mother helps elderly neighbors with their personal care would you like to help over that yes I would a supermarket manager is speaking to an employee how are they going to arrange the bread display our new cheese breads aren't selling very well are they no maybe because they're on a top shelf yes maybe it's too high for old people they probably can't even see them so how about putting them on the middle shelf that sounds good the customers will see the cheese bread when they first come into the store and why don't we put a red gloss on the Shelf too so that everyone knows it's a new line alright that means that we'll have to move the class on somewhere else top or bottom I think that we should put the most popular item on the top shelf as it will sell even if it isn't easy to spot that would be the French loaf then and how about placing them in baskets so that they stand out good idea let's do that so in that case the questions have to be on the bottom shelf can you change the display how does it look looks good let's see if this makes an effect on this week sales how are they going to arrange the bread display a supermarket manager is speaking to an employee how are they going to arrange the bread display our new cheese breads aren't selling very well are they no maybe because they're on a top shelf yes maybe it's too high for old people they probably can't even see them so how about putting them on the middle shelf that sounds good the customers will see the cheese bread when they first come into the store and why don't we put a red cloth on the shelf too so that everyone knows it's a new line all right that means that we'll have to move the class on somewhere else top or bottom I think that we should put the most popular item on the top shelf as it will sell even if it isn't easy to spot that would be the French loaf then and how about placing them in baskets so that they stand out good idea let's do that so in that case the questions have to be on the bottom shelf can you change the display how does it look looks good let's see if this makes an effect on this week sales did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time wanna speak real English from your first lesson sign up for your free lifetime account at English class 101.com hi everyone i'm gabriela how we are British English listening skills in this video you'll have a chance to test them out with the quiz first you'll see an image and here a question next comes a short dialogue listen carefully and see if you can answer correctly will show you the answer at the end are you ready a man and a woman are talking about banks which Bank is the woman going to choose I'm thinking about opening a new bank account because I'm starting a part-time job which bank do you think is good well it would depend on what you're looking for for example both Bank a and Bank B have many branches and cash machines so you might find it more convenient to do transactions with them but Bank a will charge me every time I use their cash machine Bank B will allow me to use their cash machine at no charge during the day on weekdays I see talking about cash machine fees Bank C is always free of charge although they don't have that many machines alright but I don't like the fact that they don't have many cash machines Oh Bank D is the best when it comes to high interest rates are they but I'm planning to use this bank account purely for the money I'm making from the part time job so I'm not planning to put a lot of money in it then you should choose the bank with a lot of cash machines and low charges okay thanks for your advice which bank is the woman going to choose a man and a woman are talking about banks which Bank is the woman going to choose I'm thinking about opening a new bank account because I'm starting a part-time job which bank do you think is good well it would depend on what you're looking for for example both Bank a and Bank B have many branches and cash machines so you might find it more convenient to do transactions with them but Bank a will charge me every time I use their cash machine Bank B will allow me to use their cash machine at no charge during the day on weekdays I see talking about cash machine fees Bank C is always free of charge although they don't have that many machines alright but I don't like the fact that they don't have many cash machines Oh Bank D is the best when it comes to high interest rates are they but I'm planning to use this bank account purely for the money I'm making from the part-time job so I'm not planning to put a lot of money in it then you should choose the bank with a lot of cash machines and low charges okay thanks for your advice a man and the woman are planning their sightseeing route in which order will they walk around the town which reach will be take tomorrow I would love to go to the museum the castle and the observatory I want to buy some souvenirs on the way to the museum is open from 8 or 6 and the castle is open from 9 till 4 then the observatory seems to be open from 9 in the morning until 9 in the evening the castle has a special guided tour twice a day at noon and two o'clock I want to join one of those I think you need to book that tour in advance can you check that on the internet yeah oh the one that starts at noon is already booked out would it be okay to book the two o'clock tour sure we can join that one after lunch then where do we want to go first the museum or the observatory I would love to see the night view what if we stay in the castle until four o'clock and then go to the observatory after dark good idea okay let's have lunch at the restaurant inside the museum then we can go souvenir shopping before the castle tour starts sure sounds like a perfect plan in which order will they walk around the town a man and the woman are planning their sightseeing route in which order will they walk around the town which reach shall be taken tomorrow I would love to go to the museum the castle and the observatory I want to buy some souvenirs on the way to the museum is open from 8 or 6 and the castle is open from 9 till 4 then the observatory seems to be open from 9:00 in the morning until 9 in the evening the castle has a special guided tour twice a day at noon and two o'clock I want to join one of those I think you need to book that tour in advance can you check that on the internet yeah oh the one that starts at noon is already booked out would it be okay to book the two o'clock tour sure we can join that one after lunch then where do we want to go first the museum or the observatory I would love to see the night view what if we stay in the castle until four o'clock and then go to the observatory after dark good idea okay let's have lunch at the restaurant inside the museum then we can go souvenir shopping before the castle tour starts sure sounds like a perfect plan a woman working for the design division is talking with her colleague from the R&D team choose the correct product packages we would like you to design packaging for our new chocolate products we are planning a dual product launch one is a sweet chocolate containing 30 percent cacao the other is a bittersweet one with 80 percent cacao I see so do we want the 30 percent and 80 percent lettering to stand out yes maybe we can have them in the center of the package or use different colors all right for the sweet chocolates how about using a red box with black letters saying 30% and for the bittersweet one we can use a black box with red letters saying 80% right well how about using gold letters for both I think that would better show the luxurious image we're aiming for good idea I think we should also frame the letters with a white border to make them clearer as for the layout design would it be okay to say cacao on the upper left then a picture of the chocolate in the center and the cacao percentage on the lower right yes and please use a bigger font for the percentage I would also like it to be written using a different font style from the product name and make sure to make it bold got it we will send you an email when the packages are ready when do you need them by if possible can you please make them by the end of this week by the end of this week okay we will try our best choose the correct product packages a woman working for the design division is talking with her colleague from the R&D team choose the correct product packages we would like you to design packaging for our new chocolate products we are planning a dual product launch one is a sweet chocolate containing 30% cacao the other is a bittersweet one with 80 percent cacao I see so do we want the 30 percent and 80 percent lettering to stand out yes maybe we can have them in the center of the package or use different colors all right for the sweet chocolates how about using a red box with black letters say in 30% and for the bittersweet one we can use a black box with red letters saying 80% right well how about using gold letters for both I think that would better show the luxurious image we're aiming for good idea I think we should also frame the letters with a white border to make them clearer as for the layout design would it be okay to say cacao on the upper left then a picture of the chocolate in the center and the cacao percentage on the lower right yes and please use a bigger font for the percentage I would also like it to be written using a different font style from the product name and make sure to make it bold got it we will send you an email when the packages are ready when do you need them bye if possible can you please make them by the end of this week by the end of this week okay we will try our best coffee shop staff are talking about their sales choose the graph that they are looking at we had good sales from December to February yes the limited edition items works out very well but I'm sorry that the new product launched in March didn't sell well and ended up dragging down the sales for that month we had slow sales in October and March in general our sales were steadily increasing but October sales were the worst monthly sales in the second half ah you see we had a competitor open up their coffee shop in this neighborhood in October and they load the way our customers in the beginning I'm relieved to see that our customers are coming back now looking at the gender and age they serve our customers shows that more than half of our customers are women in their 20s and 30s this means that we will have to come up with some new campaign ideas to keep those customers coming back besides our regular coffee products we can try to offer more sidethis choices yes but about 20% of our customers are males in their 20s and 30s so we need to think of services that will appeal to them as well I see maybe a free Wi-Fi service would be good for business men maybe let's think about it choose the graph that they are looking at coffee shop staff are talking about their sales choose the graph that they are looking at we had good sales from December to February yes the limited edition items works out very well but I'm sorry that the new product launched in March didn't sell well and ended up dragging down the sales for that month we had slow sales in October and March in general our sales were steadily increasing but October sales were the worst monthly sales in the second off ah you see we had a competitor open up their coffee shop in this neighborhood in October and they lured away our customers in the beginning I'm relieved to see that our customers are coming back now looking at the gender and age they serve our customers shows that more than half of our customers are women in their 20s and 30s this means that we will have to come up with some new campaign ideas to keep those customers coming back besides our regular coffee products we can try to offer more sidethis choices yes but about 20% of our customers are males in their 20s and 30s so we need to think of services that will appeal to them as well I see maybe a free Wi-Fi service would be good for business men maybe let's think about it a man is making a complaint about products he bought online what is he going to exchange yes this is the customer service line excuse me I just have my shopping delivered but this is not what I ordered we are sorry what exactly is wrong I ordered a jacket with free buttons but the one I received only has two buttons I see that must be the wrong design we are terribly sorry about that and we'll exchange it right away please return it to us in the original packing and use the returns label that was included okay also this sure looks different from the one I saw on your website this is not what I expected so I want to return it as well what is different I thought it was a t-shirt without a collar but it turned out to be a polo shirt with a collar I see have you already cut the price tag off yes I have but this is not really what it appeared to be on the picture can I still return it sir we do have this shirt both with and without the collar our data shows that you selected the shirt with the collar really then I must have clicked the wrong item we can exchange a product as long as the tag is attached but it's difficult to do so if the tag has already been cut off I see then can you just exchange the jacket please of course again we are sorry about the inconvenience what is he going to exchange a man is making a complaint about products he bought online what is he going to exchange yes this is the customer service line excuse me I just have my shopping delivered but this is not what I ordered we are sorry what exactly is wrong I ordered a jacket with free buttons but the one I received only has two buttons I see that must be the wrong design we are terribly sorry about that and will exchange it right away please return it to us in the original packing and use the returns label that was included okay also this shirt looks different from the one I saw on your website this is not what I expected so I want to return it as well what is different I thought it was a t-shirt without a collar but it turned out to be a polo shirt with a collar I see have you already cut the price tag off yes I have but this is not really what it appeared to be on the picture can I still return it sir we do have this shirt both with and without the collar our data shows that you selected the shirt with the collar really then I must have clicked the wrong item we can exchange a product as long as the tag is attached but it's difficult to do so if the tag has already been cut off I see then can you just exchange the jacket please of course again we are sorry about the inconvenience did you get it right I hope you learned something from this quiz let us know if you have any questions see you next time

Channel: Learn English with EnglishClass101.com

Views: 177,350

Keywords: englishpod101, learn english, english language, japan, english, school, teacher, tutorial, lessons, compilation, how to, fast, quick, easy, listening comprehension, podcast, audio, listening skills, english podcasts, english audio, english listening comprehension

Id: Og5fvMIa_5A

Length: 152min 23sec (9143 seconds)

Published: Tue Jul 24 2018