Will These Plumbers Properly Fix a Water Heater Leak?

when the water heater goes you call the plumber but how can you tell if the plumber that you call isn't taking you for a ride in the second part of our series in which we filled the house with hidden cameras we put plumbers to the test and Lisa Guerrero tells us what we found deep inside the house that's watching you sits this hot-water heater before surrounding every angle with hidden cameras we called in the experts it's in great condition this is this in perfect working order and it's definitely not broken Steve Siara with honest Plumbing & Heating John Heine with Heine Plumbing & Heating and Bill diamond with diamond Plumbing & Heating all say although it's older it's in top condition so can we create a small problem that any tech worth his salt would be able to come in and fix like that absolutely show me what we can do well we could loosen this up right here by doing that we created a small water leak the only water here is coming from this nut correct and we could tighten it with this run that's it simple as that so will they fix this simple leak or will they try to sell me a new water heater there is seven plumbers all quickly discover the leak and fix it with a simple turn of the wrench you don't need a new water heater this technician didn't even charge us a service fee great work guys yeah as for this plumber well check it out for yourselves this thing is cracked before even examining the heater he had bad news Oh cracked for sure it couldn't just be a leak from somewhere else no usually and the price for a new water heater somewhere around like 1,500 time to pull the plug on this plumber let me show you something see this wrench all you have to do is tighten it up using this wrench and the water stops it's not amazing isn't that what you should have done to begin with I mean I really don't want to figure this anything come on our expert says that's a lame excuse and believes his goal today was to sell hot water here and that's unfortunate he later told us he was a new technician and made an honest mistake this plumber was also quick to hand out bad news you need a new water here you could tell already yeah and it definitely has to get replaced but check this out now it looks like it's fixing it back in our control room on hidden camera we watch him appear to fix the leak so it's definitely broken total cost time to tell him this house has been watching him all along I'd like to know why you tried to sell me a hot water heater that I don't need this is broken right here that's not broken that was loosened I tried to show him the easy fix does this need to be replaced my freshman opinion it needs to be replaced is it broken yes it's not broken yes it is he told me that it was broken I said are you sure and he said 100% what's your response it's absolutely 100% wrong then it was on to his next job that last plumbers boss told us they weren't trying to scam anybody but that since the water heater was old they said it was fair to say it should be replaced [Music] you [Music]

Channel: Inside Edition

Views: 6,957,710

Keywords: assessment, cat-investigative, fix, handyman, hidden cameras, home repairs, honesty, ie investigates, inside edition, inside_edition, investigation, lisa guerrero, plumber, rip off, sting operation, water heater

Id: IAweyL3osbI

Length: 3min 38sec (218 seconds)

Published: Tue Sep 17 2019