Will robots steal our jobs? - The future of work (1/2) | DW Documentary

[Music] [Music] robots it seems will soon be capable of doing anything are there any limits to where they can be deployed what will be left for humans to do when machines can perform the tasks just as well if not better and what will happen if and when artificial intelligence become superior to our own [Music] this Rose gets where you have what we are experiencing is a revolution silently and without resistance a revolution era was given a name by three experts at an industrial trade fair in Hanover in 2011 industry 4.0 originally it was 3.0 but then we did a recount and agreed on four historically speaking there had already been a third Industrial Revolution the way we did it turned out better the term led to a political debate Henning caca man was CEO of sa P the largest software company in Europe before being appointed president of Germany's national academy of science and engineering carga man is considered an influential lobbyist his partner the Ministry of Education and Research is volge dieter Lukas who is responsible for everything connected to industry 4.0 artificial intelligence expert Wolfgang basta was also involved in coining the term we're trying to create computers with we like to say ears hands and feet and some ability to reason so the factory of the future is obviously part of that you are going to demonstrations of the world's first automated kitchen and today the abyss invited us today we can already build systems that perform certain skills based on pure cognitive intelligence like driving a car that work better and with greater precision than humans the sensory perceptions of humans also have deficits take the sense of smell we can deploy artificial noses as sensors in a food production factory for example that have a superior sense of smell to ours the robot is programmed to cook for up to four people and that means that it was four identical plates they will look exactly the same and also taste the same man or machine people still feel a little perturbed when robots get up close and personal but the relationship between humans and machines is changing in the future robots will be a commonplace integral part of our lives that at least is the future envisage by industry 4.0 at some point the term industry 4.0 was used to describe a not yet clearly defined approach what we tried to do was put meat on the bones for business consultant Thomas grin the term has become the brand of a promotional campaign what is industry 4.0 it's the fourth Industrial Revolution it means Brynn urges his audiences to join the revolution they don't want to belong to the losers Barossa troll and Becker Strategy Consultants industry 4.0 means companies should modernize factories or build new ones separate the wheat from the chaff those who hesitate will eventually be left behind what does make sense the consultant also asks what now needs to be done on the digitalization front he encourages businesses to upgrade their factories for the future and to train their staff for the new tasks at hand or recruit new staff the danger he says is waiting until they have no choice but to implement industry 4.0 there's no time to waste to get started the term industrialization refers to technical and social change in the early and mid 19th century neighboring towns across Europe joined up to form industrial harms the power of steam and water was harnessed to power machines that in turn manufactured consumer goods coal and the production of steel and iron in enormous factories were the building blocks of the first Industrial Revolution electricity raised industrial production to a new level as the number of factories grew so did gainful employment and the labor market the Second Industrial Revolution assured in assembly lines and mass production the introduction of computers for data processing in the 1980s saw the advent of the third Industrial Revolution now the position of human workers as a production factor was coming under increasing scrutiny and we are now apparently about to enter a new era the fourth Industrial Revolution I think I know how about come chine bar and Kevin it's enormous fire in Assen industry 4.0 is gaining traction in Asia people there are hugely interested in what's happening in Europe and whether Europe has really regained the lead in this area due to the technological upheavals taking place this delegation represents a Chinese company that could become a major customer for vide Miller a German manufacturer of electrical connection technology this client is one of the biggest manufacturers in the world with far an excess of a million employees in China they have a large number of factories not just in China when deploying robots on that kind of scale it's vital that you maximize and realize your potential productivity's and efficiencies and that's our job is a simple example high-rise buildings have elevators which have to be serviced at regular intervals let's say every three or six months and whether they used once a month or thousands of times all elevators are subject to that monitoring interval with industry 4.0 those 3,000 people who that service might become just 100 the elevator or components in the elevator would contact a data analysis center when it needs servicing it's a completely disrupted concept in terms of technical maintenance busters tema battle between and displacing established factors is what the guests from China are interested in their company Foxconn currently has 400,000 workers assembling mobile phones in China except the management has announced plans to replace three-quarters of with robots every year the Swiss resort of Davos hosts the World Economic Forum on the agenda for the first time in January 2016 was automation and the likely prospect of five million jobs disappearing around the globe over the next four years alone this year's World Economic Forum in Davos centers on a revolution from above the fourth Industrial Revolution for industry 4.0 two and a half thousand business leaders scientists and politicians are discussing the deployment of robots digitalization and the networking of machines artificial intelligence and the Internet of Things the founder of the event Klaus Schwab calls it possibly the greatest challenge facing the world industry 4.0 and Industrial Revolution the question is who will be the winners and who will be the losers of this revolution this revolution is also being felt in the banking and investment center of Manhattan in accordance with Microsoft founder Bill Gates old quote that we need banking but not banks young companies are providing new solutions by the internet threatening to replace established financial services providers an internal survey conducted by the New York office of Deutsche Bank on Wall Street predicts a crisis of unprecedented proportions on the labor market for the first time new technical developments are set to destroy more jobs than they create fewer and fewer workers will be needed for the same output a change with far-reaching consequences for industry and society the internal labor market analysis is at odds with upbeat forecasts for industry 4.0 is this the reason Deutsche Bank in New York declines to comment the silhouette of a worker with tool a work of art in Frankfurt's financial district symbolizing the world of labor among the subjects being discussed in the offices towering above the figure is which jobs will no longer exist in the future at ING deburr the German subsidiary of a Dutch financial group economists ingerborg and Carsten Bush etske are working on that very issue they've been looking into the consequences of digitalization for the German labor market I've been looking at libraries here we have a probability of 97% that would mean a very large number of professions potentially disappearing in the case of unskilled or semi-skilled jobs such as forklift operators or postal workers we see a probability of 89% for jobs in inventory 98% so that's a lot of jobs gone what's in the van I saw there fillable for Vic fun Alexander's only fell more than 50 percent our laptops put in Sega fairly our research shows 59 percent of all jobs could potentially be endangered how are yes I guess is also the first message is a huge number of jobs could be lost in the near future with an untaught variables class's interest many of them are jobs with low qualifications and unskilled work but not all so let's get octo it could also mean technically skilled personnel also gradually losing their jobs to automation d-daddy oh you know especially encode [Music] now as hazardous in schisms only fair arts in the in total around 18 million jobs in germany are potentially at risk from automation and digitalization we've experienced repeated technical advances generally didn't cost as many jobs survey shows that we're now also looking at computers to take over number crunching replace highly qualified workers that's a pretty bleak outlook and a warning that industry 4.0 will not only bring benefits the securities brokers in the trading area of Commerce Bank could likewise face the prospect of being replaced by automated processes once algorithms are able to make autonomous decisions on the buying and selling of financial products Vili winter names in tighter Seulong some a lot of companies today are too slow to implement industry 4.0 the corporations are doing a relatively good job but smaller firms are struggling waiting for someone to come and help them and personally I find that approach all wrong companies are architects of their own fortunes and that requires them to take action a stylist emergency room dusty mahkumaat the management consultant is paying a visit to a company that has already undergone realignment I think you can handle this kind in general sooner or later manufacturers will have no option but industry 4.0 I assume there is still a degree of timidity at the moment it's a lot of firms have yet to settle on the area they can concentrate on marketing this is content again even prior to industry 4.0 work that could be automated has been automated so more and more manual production processes will become redundant the trend is being accelerated by industry 4.0 in the Steve vehicle movement it's an area we're very active in eventually we will connect our products directly to the energy exchange where electricity prices are set so that we can plan peak and off-peak capacity times depending on the price of electricity that will give vibrant or the maximum benefit and maximum advantage in the future machines would decide themselves when to increase production for example when the price of electricity is less expensive Veidt Muller specializes in industrial connectivity electronic systems that coordinate the use of robots in automated production facilities my Navy c-141 to the captain my vision is for our production sites to be interlinked in a global network and with our customers and our suppliers ideally we would have an autonomous smart and self-regulating system so when a customer places an order up at the front the machine will move itself around the entire delivery chain and at the end the customer gets their individualized product to put in coordinate magazine Oh a new startup in Munich develops self-controlled systems the company is working on the world's first independent minded and operating warehouse it has received funding from corporations that are hoping to profit from advancements in the future Samantha Siemens is interested in robots that can solve complex tasks in hazardous environments one example might be robots that could retrieve objects off the shelves in a warehouse the question is whether it can reach over the book and then pick out another book you might also want it to do the same thing with boxes we build robots that can react like humans the robot moves from shelf to shelf it can see for itself what objects are there and then selects them and that is the robot of the future until now robots and car production for example have performed the same weld at the same spot over and over again quickly and with perfect precision but if the car was suddenly the other way around the robots will be Steiner now let's take teddy bears for example they always look a bit different or they may have fallen on their back there's no barcode no RFID tag the nice thing is when you teach robots how to pick out the correct teddy bear they can then share that information with other robots the robot also has to be able to work with humans in the same environment not doing the same tasks at the same time but be able to share the same room with humans interdimensional tyonne cunning fighter things will continue to advance we're doing what is currently possible but we don't yet know what will be possible tomorrow I look at how much we can detect with cameras we started with books now we're picking up teddy bears and reaching into shoeboxes there's going to be a whole range of advances better efficiency better picker arms better computer vision algorithms image recognition possibilities are endless yep the potential of digitalization for goods distribution and transportation can already be seen at the port of Hamburg if it once below to this via using the options available with data processing means that we can now automatically manage transportation processes it used to be done manually we have introduced automation to a degree not previously seen in container handling for example we now have automatic vehicles transporting cargo from the container crane to the warehouse those vehicles can shift containers up to 30 tons in weight and they are able to operate in all conditions rain storms and fog I believe that 20 years for now we will still have containers but handling that will be more effective place to automation which aft the shipping sector will become more like it is with commercial airlines now customers perform all manner of tasks themselves such as checking in seat assignment and attaching the cargo label to their luggage we'll be seeing this second stage in the transportation sector as well which after leaving the Alton where to Container Terminal is among the most technologically advanced in the world in future containers at other ports will also find their destinations on their own we specific customer in this time following industry 4.0 or rather labor 4.0 very closely because we can't achieve anything without the companies and people affected mentioned EBIT offenses and happen emission can plan advice I don't have a plan and I don't know exactly how things will go from here so we initiated an intensive dialogue of raising questions before assuming the answers at the same time companies also bear responsibility so I expect it's going to be a rocky road we need to find a way of consolidating these new forms of labor that benefits not only company profits but also employees employees is no longer the right term for staff at crowd guru as the first part of the name suggests they are deployed on mass and are themselves called crowd workers the business model involves earning money by selling information and data from the internet data research by tens of thousands of individuals and then supplied to crowd guru yeah it's ok from a thousand so category missing then we have around thirty five thousand of gurus as we call them leading they take care of minor tasks expire our platform and work wherever and whenever and how much they want and the our baton they can choose which jobs they want to work on I mean one vacancy by a baton these workers would otherwise have a hard time surviving on the traditional labor market their tasks here range from gathering addresses and corporate data to writing product descriptions and price comparisons there are several hundred thousand crowd workers in Germany alone Social Security insurance or a minimum wage do not apply if his automatic mother hope does horse Celestin or finished when we try to work out their hourly rate indicates if they were to do a certain job for one whole hour and get away joke nine or twelve euros or more it's both oil war them yet our biggest competition is technological evolution there are some things we still do with the crouch of things where you still need people to make decisions with image recognition for example our people can categorize and tag particular pictures technology is our biggest competition as it evolves eventually there'll be an algorithm that can manage these tasks on its own medina leading come industry 4.0 has various names from country to country in france it's known as lander speed of food or industry of the future it poses a philosophical question is humankind in the process of creating something that will outlive us or something that we can live with in relative harmony bernetta users Paul Jerome anthropologist and economists has been following the digitalization of industry for decades when I was researching artificial intelligence in the late 1980s and early 90s there were still a lot of obstacles factors that appeared it resolved today those limits of all but disappears with the singular did compliment a residue in the petite a particular subset on Fotolia might tell you of a they say it's going to be a very long time before we see machines replacing humans stage called singularity but in fact there are advances being made on a daily basis as we move in that direction yeah Mariella Tate the project is of it he saw a truly rule a significant are totally machines will soon be better than us might not be the case in all areas today but with things moving forward very quickly perhaps it will be tomorrow it has a reach happen more petite remember the u.s. west coast has become a hive for young entrepreneurs many of them are originally from Europe and they all want to change the world with computer programs Langer combin when my friends and family asked me how I was doing after I got here my initial response was I feel at home this fruits he shall not be too hard on your company if you come down here death it was mainly because of the sheer number of like-minded people here all of them with one goal to change the world and set up successful enterprises people come here from all over and the spirit they all share or gave rise to compass and compass and be good compass is a software product compass is a software product that replaces in-house analysts makanda campus into the software as an automated corporate doctor job it is to analyze the entire data of the company's doctor washed it MDM conceived simply give our name compile a report on the company's standing and are all strengths and weaknesses they are psyched wasn't an image t that helps the company when it comes to making important decisions where to invest tidy and Munnings with 15 assessed and woman in sight and get in the spirit yeah be finding some could sebum unfun we are at the beginning of a major socio-economic structural change and companies like ours are now part of that change but it will lead to a lot of people losing their jobs or having to get retrained in order to find other work Schwimmer's and under - listen em and that's on - ish and fee enlighten the Hoyts so people who assume that because they've been to college and have a good education will have a secure job may see those hopes dashed and Susteren want so in other words this development this change will bring good things but also bad things one of the most successful investors involved in Silicon Valley lives in the rolling hills of California's wine country we tend to talk about Industrial Revolution 4.0 and the simple thing people say is well robots are going to replace factory workers jobs and I think to the most part that's true but the biggest issue is going to be computers have now gotten to the point where they're so intelligent that they will be able to do a series of jobs what we call white collar work today what's required is a totally different education set that's why I have a little bit of challenge with quote Industrial Revolution it's really an economic revolution 4.0 Joe shun Dolph is on the board of the World Economic Forum in Davos the Revolution he says will not just render millions of jobs redundant but also a lot of multinational corporations we're going to see global companies go away if you look at the Dow in 1890 whatever when it was started there were not thirty I think there were only 18 there's only one left today which is General Electric all of them went away I think that if we just look out ten years from now about a third of the largest companies in the world today will no longer be around there was a famous headline that Jamie Dimon said banking industry watch out Silicon Valley is coming to each or lunch and I think you could take that and put almost any industry in there and one that I think you should be particularly concerned about is the automotive industry I will tell you that that's probably going to have as much disruption over the next decade as any other single industry as you look at you know people make a joke about Tesla today don't make the joke about it what this team of engineers is doing is pretty important here are the most modern car factory in the world the fourth Industrial Revolution is in the hands of shiny red robot arms some of them are called Thunderbird or Colossus names that evoke fantasy world superheroes car maker Tesla was initially ignored by the big car makers and then belittled the Giants of the industry struggled on with their outdated business models in certain high-profile cases resorting to the manipulation of emissions tests meanwhile the fully automated Tesla production facilities in Silicon Valley were busy building the electric car of the future [Music] but is Silicon Valley with its new concepts of value creation also a paradise for people who work there remember in San Francisco lived in San Francisco you see these gigantic Google buses pulling up at 7:30 a.m. 15 or 20 people waiting at public bus stops and being picked up by the corporate buses nobody's talking they're already working and later they are driven back you see a lot of downcast faces some very few happy ones Falabella Wendy Sophie Fordham Silicon Valley is the incubator of talent for the digitalized economy it could be a better place as Tim liberated if there were more active encouragement of skills specific to humans that machines do not have the German marketing manager is a member of the World Economic Forum's Global Agenda Council on values and moved to San Francisco in 2003 their stock attendance in Valley there's a strong tendency in the valley and in industry in general to have everything quantified and manageable this regime of constant productivity optimisation has now reached extreme levels the Silicon Valley what do you see in Silicon Valley is a kind of troubleshooting machine the idea is that any problem whether social political or human can be solved if you deploy technology with maximum effectiveness all tomato and the fourth Industrial Revolution will make creativity intuition compassion and the emotional far more important if we're competing with automated machines with artificial intelligence robotics and cell where performance is judged solely on efficiency and increasing productivity dogs and then we as humans don't really stand a chance that has mentioned Spanish horses and they ought we will be outperformed and as various studies have forecast eventually become superfluous but if we can create scope within companies for creativity intuition individuality that would mean a loss of control for the companies so I think in addition to creating human cultures that suit us better and give us more room for expression ultimately it would also make us more successful let's done a foreclosure hundun google has a full-time employee interpreting the insights traditions and rights of the major religions for it they think about what Google can learn from Islam Christianity and Judaism learn from Islam so they're basically a theological Authority an arteriography in stunts is important I think it's forgotten we're living in a phase where everything is being instrumentalized by the power of industries painful transformational process but personally I hope the end result will be higher status for the Humanities and for art we couldn't study video sequence Neiman reveal nobody expects me I choose a spot for me and my piano first people are bemused but eventually some people relax and get into the swing of things and find individual I've been all over Germany in Europe with the piano I'm going to play a nice soft track off the CD it's called first sunlight [Music] Venice's beautiful dimension when I play for people I notice it has an impact for them it's a bit of stress relief that's the thing that's the biggest effect I can have with my music music it's a pleasant experience for people and for me too to see that maybe I can make a bit of a difference that's a bidet it's work that's a lot of fun it totally fulfills me makes me extremely happy they call themselves digital nomads they've said farewell to the concept of a conventional working day digital nomad is a modern migrant laborer who uses telecommunications technologies to earn a living although in contrast to other migrant laborers we generally decide where we go and we have our own projects essentially you take your work with you on your travels we notice ourselves how we no longer feel so compliant with what's happening here in Germany where everything is determined by work we want to be doing what makes us happy this year was truly the first year we were on the road more than we were here current generation value their freedom very highly and no longer pursue status related things like a job title a nice car and a permanent residence what matters are the flexibility and self-fulfillment that have only become possible with the internet now you can earn money bringing your own ideas to the street without significant fixed costs that will become a problem for companies because the good people will have chosen alternative options once you have a distributor then it's time for the product sample published in the sediment guide omits I take it off and I earn my money selling on Amazon kitchen utensils pet products dog leashes kitchen tongs spatulas and alike I run what you could call a digital general store going to the office Monday to Friday I can just open up my notebook where and when I choose to and that for me is work but at the same time freedom as well for me Stan sois our bites our glide more flight now advise from Finland and when I was 15 a career adviser came to our class he told us how important it was to get good grades and have a linear career development we were to be consistent in our decisions in our resumes in Zion Zion and kind of looking him Liam's love hub al is all with the goal of becoming employable for some reason I decided back then that that wasn't for me it startup Diaries we're fair enough we escaped our office packed up our business and hopped into a Land Rover with our friend VIN our mission travel through South America and meet people who use technology to redefine work what started as a crazy idea leaving our office behind running a business from the road and meeting people who were just as crazy as us suddenly became a reality but the next six months were going to cross South America in la oficina the Land Rover Defender which was to be our office hostile and means of transportation I earn my money from having a company I'm the founder and CEO as it were we help other companies to improve their customer service I spent eight months traveling twenty thousand kilometers across South America with my coworker and another friend we managed our entire firm from gas stations hostels and cafes and commenced and I'm doing this data migration for online casino in Las Vegas and it's just a fun environment so this is really its best Nomad one of the first things to do when arriving at a new place is to get an internet connection we found Wi-Fi all around him bonus iris though it's a nice feeling to know you have a connection wherever you are movie star we get an e connection that's like really super slow edge engineers but we have three dots for the phone connection this is a scoping call for data migration and loudspeaker the internet gives us everything we need whether I'm in the desert in Peru or here in the office in Berlin it doesn't really matter if I'm in a slum in Namibia or living on Wall Street it's irrelevant in the media warner Ora and the Wall Street theoretically I can get the same education as someone who goes to Harvard without having to pay two hundred and fifty thousand dollars for most Ivy League universities post their lectures online for free to soon have a good day bye this worked somebody has to show people who aren't aware of this especially young people that this kind of thing is possible and that the advice they get from career counselors needs an update [Music] you

Channel: DW Documentary

Views: 456,953

Keywords: Documentary, robots, technology, artificial intelligence, robotics, internet, computers, globalization, digitalization, DW, Deutsche Welle

Id: 6IOH7b68byk

Length: 42min 31sec (2551 seconds)

Published: Fri Sep 01 2017