Why McDonald’s Is Thriving In China

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With 60 million customers daily, more than 40,000 locations in over 100 countries and 1.9 million employees. Mcdonald's is one of the world's largest restaurant chains, and it is about to get even bigger. The fast food giant said it plans to open 900 new restaurants in 2023. Almost half of those locations will be in China. The growth potential in China is absolutely massive. There's definitely a massive opportunity for growth and really their key priority market for for store development. Mcdonald's got its start in China in the early nineties. Today, the chain has more than 4500 restaurants in mainland China and Hong Kong with considerable room for growth. China is still in a nascent level of growth. They have 4000 stores. They are aiming to double that number, you know, within the next decade or two and add, you know, tens of dozens of stores on on on a monthly, if not yearly basis. But it has faced headwinds along the way, including lockdowns due to COVID 19 food safety issues and competition from rivals whose menus may be more suited to the Chinese palate. In China, it's a little bit more of a difficult market culturally. You know, they don't eat as many hamburgers, so having a local franchisee helps in terms of determining what's on the menu, what's the best way to operate, you know, navigating some of the regulatory things and cultural things that make it so different from McDonald's in the US. Every business is under greater scrutiny than at any time before. And, you know, social media allows that to happen. And also public expectations of how big companies behave are heightened. And that's fair enough. China's McDonald's second largest market by store count behind the U.S.. So how did the Illinois based Burger joint find success in a country known for its love of pork? Mcdonald's first restaurant opened in China in Shenzhen in 1990. But it wasn't until two years later when the chain moved into Beijing opening what at the time was the world's largest McDonald's in the globe's most populous nation. The restaurant had 700 seats, 29 cash registers, and served 40,000 customers on opening day. The novelty in the newness was something that immediately gravitated a lot of consumer interest in China, and people in the early days queued up and lined up to partake in what was in essence, a slice of American culture, albeit in a hamburger. And it was quickly expanding into other locations, too. In 1994, McDonald's opened its 20th restaurant 80 miles east of the capital, Beijing. In 2010, it announced plans to double its footprint to 2000. Building out its supply chain and adapting to the Chinese market were key to its early success. Despite those investments, McDonald's was still playing catch up with rivals KFC. China's first Western fast food restaurant opened in 1987. Pizza Hut launched in 1990. Kfc had over 8100 restaurants in China compared with Pizza Hut that operated over 2500 restaurants and McDonald's China with 4642 stores. The reason that Yum is larger, the reason that KFC is larger in China versus McDonald's is really twofold. The first is that Yum! Owned the distribution business in China, so it just allowed them to access smaller cities first and get that first mover advantage. And the second piece is that chicken as a part of KFC is just naturally more appealing in China, where chicken is a larger protein than beef. As the company continued to grow at its operation. It faced other hurdles as well. In 2014, McDonald's, along with KFC parent Yum! Brand, faced concern over food quality after reporters secretly filmed workers picking up meat off the floor of a local supplier. Mcdonald's China business reported a decline in sales that year. One bad branch with a bad food supply. Or just a CCTV exposé showing a dirty kitchen. Right. That can matter. The chain also faced rising competition from local rivals. China has about 2.6 million fast food restaurants. And they're actually competing against these noodle stands that will sell a hot bowl of noodles for a fraction of what it costs for a McDonald's meal. The fast food industry in China is worth $184 billion. Yeah, I think the big problem for McDonald's is whether or not they were committed to using their own balance sheet to building out a market the size of China. Real estate costs and site acquisition costs in China are considerably larger than they are in the United States. Embracing its franchise model with an eye toward slashing operating costs. Mcdonald's sold its China business for a little over $2 billion in 2017 to Chinese state owned enterprise CITIC and US private equity firm Carlyle Group. As part of the agreement, the burger chain's partners would be responsible for providing capital for the business, including pricey real estate, and McDonald's would receive royalties based on sales, as well as fees for opening a new restaurant. Mcdonald's retained a 20% stake in the business. Citic owned 52%, and the Carlyle Group had a 28% stake. Certainly the long term opportunity for growth in China was not something that was under review, but the fact that just the volatility of owning China and just what the challenging planning that came around, that was really the key reason why McDonald's chose to refranchising that market back in 2017. Having a state owned entity as a partner really conveys a lot of benefits to McDonald's in terms of site allocation. But they know that they can't they can't play the real estate game in China in the same way they can play it in the United States. Mcdonald's has more than 4500 restaurants in China and Hong Kong, compared with over 13,000 in the U.S.. Beyond the number of stores, one key difference between its U.S. operations versus its China business is the ability to own real estate. They are, in essence, a real estate company, and they're one of the largest holders of commercial real estate in the United States. When you collectively add it all up, you can't do this in China because, again, you can't own land 100%. You're only entitled to the land if you purchase it for a hundred years and that reverts back to the government. Mcdonald's CEO Chris Kempczinski, on its most recent earnings call, even said that, you know, while some might think that they sell burgers and fries, what they really sell is the business, the brand, to franchisees, because they're in charge of the rents. They're effectively a landlord. But outside of the US, one, they don't have the ability to hold on to that model. It really changes things and they become more like a traditional franchisor in that respect. Today, McDonald's China business makes up a small portion of revenue for the parent company. More than 30% of McDonald's revenue came from the U.S. in 2021, followed by Germany, the UK and France. The entire Asia-Pacific region made up just 10% of McDonald's revenue in 2021. Mcdonald's does not break out revenue for every country. Be Part of the way we structure ourselves is we always have local management run the local countries and I think that helps just localize us as a brand because rather than just being seen as a dominant global behemoth, we just want to be the local McDonald's, We want to be the French McDonald's and we want to be the Chinese, McDonald's or the US McDonald's. The company structures its overseas business in two categories an international operated market which includes Australia, France and Germany that it owns and operates in an international licensee market that includes China, where it licenses out its ability to own and operate stores. Mcdonald's seems to have sales in its international licensee market increased 16% in 2022 from the year prior. Compare with U.S. same store sales. That's on uptick of just 5.9%. Mcdonald's stock price has continued to climb, reaching $266 per share in February 2023. With a population of 1.4 billion in about 100 urban areas with over a million people. The Chinese market is a massive opportunity for McDonald's owners. While Beijing, Shanghai and Guangdong account for about 45% of fast food industry revenue in China. Much of the rest of the country remains untapped. Most of their stores in what we call first tier cities along the eastern seaboard of China and the large industrial cities like Shanghai and Beijing and Guangzhou. But now they see opportunity in secondary and tertiary cities, which means there's a lot of runway for growth for McDonald's ahead of them. But despite China's zero COVID policy that resulted in some temporary closures, McDonald's has continued to expand, opening over 700 new restaurants in China in 2020 to an all time high. The company also has plans to open an additional 900 stores in 2023. In other words, the burger giant is planning to open a new McDonald's in China about every 10 hours in 2023. And perhaps more importantly, it is leaned into digital delivery and adapted its menu. The other thing that's most striking about McDonald's in China is the amount of technology that resides in the store. So almost universally, when you go into a McDonald's, you don't step up to a line and wait to talk to the person at the register to place your order. You walk to a giant electronic kiosk and you enter all of your order electronically. Making adjustments to cater to the tastes of Chinese consumers in terms of the menu options. It has been an important development, but also the manner in which they portray themselves through, you know, through either communications or advertising. In 2007, with a fleet of over 300 motorcycles, McDonald's launched its delivery service in Shanghai. Today, in China, delivery and digital payments, as in paying with your smartphone, are the norm. Almost 90% of transactions in China are digital, compared with about 25% in the U.S.. Mcdonald's can actually learn things in the China market, and then at some point, you know, sort of have those things migrated back to the United States and serving the United States market, It's a very wise move strategically on the part of McDonald's to to to get complete digital integration, which also gives them a treasure trove of data. And it has an opportunity in China's burgeoning coffee market, too. With plans to launch 1000 new McCafe across China by the end of 2023. Mc Cafes operate both as standalone stores and within existing restaurants and offer fresh ground coffee from around the world as well as hot snacks. Starbucks has over 6000 stores and plans to reach 9000 by 2025. Chinese coffee consumption in the traditionally tea loving nation is only about nine cups a year, but growing. By contrast, in the U.S., more than half of 18 to 24 year olds have had a cup of coffee in the past 24 hours. That they've had successful McCafe operations in the United States. And transporting that to China makes a lot of sense because people will use their dining rooms as a place to socialize, you know, over a cup of coffee so. That McDonald's pursues this, given the high margin nature of coffee offerings, as well as the fact that these beverages do skew to breakfast. So you get more of a daypart balance as well. Another advantage for McDonald's business in China versus its U.S. counterpart is the availability of a large pool of labor. The United States is very mature at this point, highly saturated with competition. And so if there is a marketplace that's still has opportunity and also utilizing this sort of capital lite model and then China makes a lot of sense.
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Channel: CNBC
Views: 682,030
Rating: undefined out of 5
Keywords: CNBC, CNBC original, business, business news, finance, financial news, money, economy, China, McDonald's, fast food, expansion, fast food business, fast food chain, real estate, customers, consumers, international business, international chain, eating, fast food locations, Chinese economy, Hong Kong
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Length: 11min 52sec (712 seconds)
Published: Sun Feb 26 2023
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