What is a Key Performance Indicator (KPI)?

[Music] key performance indicators for kpis are the critical and quantifiable indicators of progress toward an intended result they are performance measures that provide a focus for strategic or operational improvement create an analytical basis for decision making and help focus attention on what matters most while an organization might track many more performance measures kpis are the special few that are key to success and indicate that the organization is achieving its goals or objectives high-performing teams and organizations use kpis to establish consensus around what they are trying to accomplish they want to determine if their work is making an impact to demonstrate value and to better manage resources managing with the use of kpis includes setting targets or the desired level of performance and then tracking progress against those targets managing with kpis often means working to improve performance using leading indicators which are precursors of future success that will later drive desired impacts indicated with lagging measures for more information about kpis and how to use them to improve your organization's performance visit kpi.org

Channel: Balanced Scorecard Institute

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Id: jvdPM6RZ3Xc

Length: 1min 22sec (82 seconds)

Published: Thu Sep 08 2022