Unifi UDM Pro Max is HERE... but who is it for?

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Hey everybody. Clay Archer, CEO, DPC technology. I've got a good one today. Today we're going to check out the unify UTM Pro Max. So a lot of you probably been seeing the, Pro Max being teased over the last few weeks. I've been really lucky. unified sent me a prerelease two prerelease unit so that I could test it out. So I'm not being paid for this review. But they did send me the units. I appreciate that. And, all the opinions in this review are my own. but I want to go over the quick headliners of this unit. I want to show you a couple of the cool new features, and then I'm going to talk about who this unit is for. first of all, the big headliner for me is the price 599. But before we get into that, let's take a look at what this unit has. It's different than other units. So first of all with the new OS 4.0 you're able to use true shadow mode. So if one unit fails, the other one is able to just take over and and run in this place. That's an awesome continuity, feature. Second, it has a 2.5 gigabit interface, which is awesome for those with high speed connections. third, and probably the most important for it is it is twice the processing power of the previous units, meaning you were going to be able to add a ton of devices to this unit, with full DPI and IPS security enabled. It can shoot at 4.3 gigabit per second versus at 3.5 for the UTM Pro and the EMC. so what does that mean for you? At the end of the day, this is really just a super powerful, pro or Ummc. This is designed to run a ton of devices across a large infrastructure. maybe remote multiple site, locations, even across the entire application suite. and the fourth kind of obvious upgrade here is that you have two drives for redundancy on your protect installation. Before I jump into those features and kind of talk about the use case scenarios and who I think this device is for, let's take a look at the real party trick of this system, and we'll look at shadow mode with automatic failover. so real quick let's jump into the software here. it's super easy to set this up. And I was amazed at how easy it was to get this going. first of all, before I set up anything, I actually just started with a fresh, clean install on the first UTM Pro Max, all the same interface, everything looks the same. Obviously we have some new features. I'm not going to go into every new feature of 8.0. I'm not going to go into every new feature of 4.0 on the, the firmware. But for the most part, if you if you use UTM Pro or you've used to do messy, everything's going to look the same to you. It's very easy. It's very intuitive. Set it up just like normal. So once I had that all set up, all I had to do was plug the way import on the secondary UTM Pro Max Into any of the land ports on the first EDM Pro Max. as soon as you do that, the primary UTM Pro Max sees it and says, do you wish to set it to you shadow mode? You just click the button and a few minutes later it goes through it and it syncs. Probably took five minutes. Super easy. No big deal. So that's what we've seen to this point. Before we shot mode, but now we go to the new part that we get in 4.0. let me also say that this is alpha software that we're testing on here. I had zero bugs, zero glitches, zero anything. but it may be a little different in the early release or release software that you see. so what you did once you had that sync is you click the little button that said enable automatic failover. And then it kind of walks you through this four step process. first you it warns you if you have anything plugged into port seven on either of the units to remove that. And then you plug a cable from one to the other on both of their port sevens. So once you plug them together and you click next, it sets up the high availability cluster which is step two. Takes them 2 or 3 minutes to do that. Maybe it was more than that. Me was less now, but it wasn't very long. And then basically once you're done with that, it prompts you to remove the, the way and cable that you had on the secondary connected to the land on the primary, and then a plug in a secondary internet into the wind port on the second device. Well third step in the last step is to plug them both into your network and boom, it's done. It's so easy, so quick. and it may sound complicated, but you just basically follow the instructions on the screen. It took less than ten minutes and it set up. And now what's awesome is if either of them fail, the other one just takes over and it's seamless. It works really well. I'm really impressed with this. you know, how many people and their whole lives need this? I don't know, that's maybe a little bit over the scope of a home lab. but if this is a high availability set that maybe you put in a data center to control multiple sites, you won't have to worry about that. having multiple wind connections means that you have fail over there. It really is pretty impressive the way they've done this. So is that a home use case? Probably not, unless you're an Uber nerd like me. But the reality of it is in 4.0. It does work, is now seamless. It's all that we thought that could be. Future clay here. I just wanted to go back and cover a couple of things real quick. one, the two hard drives that are in the unit, if you have two hard drives in each of the two units and the first one fails over to the second one, it would just start recording on the second drives. In the second unit, you would have to export those videos or see those videos. from that individual unit. So you have that redundancy of those two, two units which which may not be perfect, but you would have no gap in the and the recording. I mean, obviously to have a cut over gap there, you have one clip in and another and start. But that would be, you know, seconds there. but if you wanted to use the same set of drives, you could not have drives in the secondary unit and then remove the drives. So the primary unit put them in the secondary unit, have that one run. And if you ever switched them back switching back again That would keep the recording to all on those two drives. I think most people would opt for option A, where you have two drives in each of the two units you know, when you when you switch over, you would have to go to that unit to see those, those, those images, but you have the option either way you want to do there. Obviously it doesn't, record to both sets of drives all the time. They're on protect. you know, just clarify how that would work in the case of fail over, if you had to in both drives, you would have no gap in coverage if you had them in just one of the, it would only record to that one. So but they are both, you know, redundant. They're both mirrored, for each unit. So if one drive fails, neither unit, you'd be fine. Also, I didn't quite cover the, the power supply redundancy that you have here. If you have a USP RFPs, You will be able to have a power supply failure in either of these units and just have it keep writing. That's just another fault tolerance. Another redundancy, item built into this unit. And then that brings me to support, which is, you know, a question. I got a ton of in the forums about. And I think this is where unify is really making a big push in this direction. You saw lately that, unifies. Now offering a support option. And I think that support option is probably going to roll over to managed service providers. So obviously if you're going to put, you know, multi thousands of devices on the side and put it in a data center somewhere, you're going to want to be able to pick up the phone and call somebody. And so I think unifies working really hard to make that be a reality. they've already rolled that service out in the USA Canada. And I think you're going to see that service roll out in further countries throughout the world. So 24 hour 365 technical support is obviously what you're going to need if you're going to offer this as a service provider. So, with that, let's jump back into the video. that brings me back to kind of who is this device for? You know, the high speed when fail over, the more processing power. I mean, I don't know that a lot of people that have that are using YouTube at home are going, man, I wish I had more processing power. because you're probably only running, you know, a couple hundred devices, maybe less, probably 50 devices in your home. But if you get to the spots where, you know, an enterprise level equipment is probably not necessary, but you are running multiple hundreds of devices over multiple locations. I think that's where this device is kind of headed. so who is this device for and is it for you. Well, you know obviously you know the biggest questions I think that you're going to get out there at least the what I saw on online was, hey, there's no ether lighting, there's no 2.5 gig lan or or ten gig lan or there's no Poe on the Liam. I think this device is not intended for anybody that would have the need for those in a ports. So, you know, the people that are going to buy this are going to have already have switching. are you going to have Poe. They're already going to have those things. the reason that they went with some redundancy on the hard drives in the front of it typically, you know, you're going to be running ten, 15, you know, more cameras than eight ports were ever going to need you. So putting Poe on it or putting 2.5 or putting, you know, whatever you're going to put there was probably overkill. most people are going to connect this over ten gig SFP plus to another switch. So I think they chose not to put that that level of switching in it just to save cost there. And that brings me back to their 599 price. I think this device is starting to step into the MSP space you know, this is going to be an organization that's got a ton of devices They want the security features of a higher end firewall, but maybe they're not ready to just take a step into like a meraki or a sonicwall name one of the other channel partner devices there. And at 599, I think there's that there is definitely going to be a use case where this works. Well, obviously you're going to get the rapid v end deployment. You're going to get single sign on. If you're going to use something like UID. I think that is the market they're going for. And I think that this is going to be a pretty successful device in that market. I also think the high end home enthusiasts that just wants this, that the best, fastest, that may have some need for 2.5 gigabit internet. I do think the the Uber nerd army will have this, you know, 599 versus 4.99. Hey, just give me all the bells and whistles. I've already got the the switching. I don't need that stuff. And, you know, that begs the question of where is how is unified going to get in that space? you know, I can see that they are putting more emphasis into unify site manager, which is great because I have a feeling if you're going in that space that you're going to want to be able to deploy these devices really quickly from a single pane of glass, there's a joke at DPC technology where MSP whenever somebody says single pane glass, you have to drink, But I do feel like unify is a unique position where their interface looks good, and I think it's really easy for people to adopt. I think the end user that sees the other end of the interface likes the way that unifies stuff looks. so I think there's a big there's a big uptick there. I was, watching a Tom Morris podcast. Shout out to Tom. I'm sure he's doing a review of this. but the big cost for an MSP to deploy something like this is the usability in the training and the, the ease of use for your both your staff and for the end user. And I think unify is in a unique position where if they can get a lot of these pieces online, they could make some real waves in the community. That being said, there's a ways to go. You know, I think this is a step in the right direction. some more global management stuff would be great. A lot of the, you know, I put it up in the, in the MSP forums, a lot of the MSPs were worried about security. honestly over the last 12 to 24 months, I think they've made huge strides on their security. I think they'd be few strides on the VPN. they're coming out with updates to the OS to unify network, to unify, protect like on a weekly monthly basis now. And they are they're big updates and they're they're doing it rapidly. So I think there's some momentum behind it. How are they there yet? I don't know I don't think that they're quite there yet. I'm not ready to jump ship and put all of my clients on there. obviously if you're, you know, in the health care or, or, you know, you have some high regulatory requirements, you're going to be really cautious making that move. But I do think that somebody that, you know, if if you're doing it for a big landscape company and they want to put in, you know, a couple of years to run all their locations, I think this is going to be a device that's going to end up being in use in those locations quite a bit. ultimately for me, I'm probably going to throw this up in our data center and put a couple of, weird connections to it, to power to it. There'll be a big, huge cloud controller. It could run multiple sites. I think there's something to be said for, kind of the broad spectrum of how this is going to be used. And I'm really interested to see where ubiquity takes this going forward. a lot of the feedback I got in the forums was about, availability It seems like the latest, greatest stuff from unify is a bit hard to get. And, but, you know, I haven't felt the same about. wireless access points and switches. obviously, if you're trying to get them the first day they come out, that's been difficult. You know, we put a ton of these products, especially switches and webs, you know, on in our clients offices. And we don't really have that much of trouble, with getting them. But that is something that unify is going to have to address the MSP community if they're going to go direct, but there is a huge road to unify and that they have that going to a subscription model on pretty much anything, which, you know, that's a double edged sword. but you know what? You're kidding. For a one time fee, 599 for a router of this capability is pretty amazing. If you are in a meraki or Sonicwall or, insert name here, it would be, you know, a double that triple that maybe fought three times out. Four times out. So those are huge advantages for Unifi. you know, I think there needs to be some more development in this path. I'm really excited about where it's where it's headed. the other thing about the price of this and not having the subscription model, if you took that monthly subscription that you were paying to those other vendors and you put it into endpoint stuff like, you know, EDR or MDR or CIM or, you know, that kind of stuff, I think that may be a better use of those funds and ultimately probably offer more protection. you know, I digressed there. I mean, everybody's got their own opinion there, But I definitely think that that's something worth considering or at least having the discussion about. So anyways, if you have any comments, I'm sure you will please put them in the comments down below. If you want me to test anything else out with this unit. I mean, I've barely scratched the surface. I'm sure there's going to be a bunch of YouTube videos on this, and if you have any comments about, unifying the MSP space, I think that's a really interesting conversation. I, you know, I think that the space could use a provider like unify. Please like and subscribe. we also have an affiliate link down below. If you want to purchase one of these units, We love you to use. That definitely helps out the channel. Thank you for unify again for sending the units. If you like videos like this we do them weekly and we'll see you guys in the next video.
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Channel: DPC Technology
Views: 8,441
Rating: undefined out of 5
Keywords: unifi, ubiquiti, udm pro max, dream machine, udm pro, dream machine pro, lawrence systems, mactelecom, udm pro setup, unifi switch, crosstalk, msp, enterprise security, networking, network cabling, server components
Id: whHwUPmLYaM
Channel Id: undefined
Length: 13min 40sec (820 seconds)
Published: Tue Apr 23 2024
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