Greasy, delicious, deep-fried, cheap and easy
to access, fast food definitely fills a need in the marketplace. Most fast food chains
operate with integrity. They give their customers exactly what they ordered, for the prices
listed. Others are a little shadier when it comes to delivering on their promises. They
may not do it all the time, but it has happened, and some of the scandals triggered by dubious
business conduct have been massive. So let’s check out the top 10 fast food restaurants
that straight up cheated customers. The Burger King Croissan'wich Scandal In May of 2017, according to the Fox News
website and plenty of other media sources, Burger King got called to the carpet for offering
the public a scammy type of coupon deal for its delectable Croissan'wiches. The deal promised
two-for-one sandwiches. It promised big savings. However, there was a problem. Burger King
had jacked up the price of the coupon Croissan'wich, so people who used the coupon were paying
$3.19 for the two-for-one deal (the price of one sandwich), rather than the regular
price for one Croissan'wich, which is $2.16. By adding a dollar and three cents to the
price of the coupon Croissan'wich, Burger King could minimize profit loss from the two-for-one
deal, while also gathering goodwill from its customers. That is, as long as nobody noticed.
But somebody did notice. A resident of Upper Marlboro, Maryland, named Koleta Anderson,
spotted the scam and then took legal action. She decided that class-action litigation was
the best way to punish Burger King for cheating her, under the guise of offering her a superb
deal on fast food. She probably would never have noticed the price-gouging if she hadn't
craved a third Croissan'wich. When she ordered the third one, on top of the two-for-one deal,
she realized something was wrong. After she spent some time mulling things over, she began
doing research at other Burger Kings, to see if the same price-gouging was happening at
other locations. It was. At one other Burger King, she paid over four bucks for the two-for-one
deal, when it was possible to buy a Croissan'wich with sausage, without the coupon, for only
a single dollar. Burger King VIPs denied any shady dealings, but still settled the lawsuit.
Burger King provided customers who'd been cheated by the Croissan'wich coupon deal with
five bucks, or gift cards with values of two dollars (special conditions applied) which
could be used to get more Burger King grub. The two-for-one promotion ran from 2015 to
2017. Liking this video so far? We’ll never cheat
you so hit that subscribe button and ring that bell to be part of our notification squad. McDonald's May Be Shortchanging You on French
Fries Mickey D’s is a mammoth player in the fast
food game and the burger emporium's business practices have come under fire more than once.
A significant number of people believe that McDonald's is cheating customers by using
tricks which cloak the fact that customers just aren't getting as many French Fries as
they should be. Kind of outrageous, isn't it? You know that you want those fries, and
as many of them as you can get! Apparently, a former employee has spilled the beans online
about a questionable practice known as "pinching French Fry cartons". When they are pinched
while they are being filled, they hold fewer fries than they would if they weren’t pinched.
One former McDonald's worker used Reddit to let the world know that management shared
the inside scoop on how to do the pinching process while adding fries. The former fast-food
worker said that one customer noticed what was happening and complained. This unhappy
customer put the fries in a paper bag, and then added them to the carton again...and
they only filled fifty percent of it. McDonald's officially denies the French Fry carton pinching
stuff. If you feel you're getting shortchanged on golden, greasy, salty fries, pour them
into your take-out bag, make sure that the carton isn't pinched and then put them back
in. If you notice a problem, complain. Chili's Has Been Accused of Watering Down
Their Cocktails Do you like to enjoy frosty cocktails at Chili's,
such as salty and tangy Margaritas during Happy Hour? If so, you may not be aware that
this sit-down but fairly fast restaurant has been accused of watering down its boozy beverages!
At the Trend-chaser website, a Chili's employee accused the restaurant chain of diluting the
alcohol in its drinks, for the purpose of making more money. While this is one person's
version of events, there's always the possibility that it may be true. In the Internet Age,
employees definitely expose some restaurant industry secrets anonymously. The trick is
figuring out which ones are true and which ones aren't. It has to be said that Chili's
has never been formally charged with watering down the drinks, but another competitor of
the Tex-Mex restaurant did get busted for doing so. TGI Friday's got a whopping half-million
dollar fine for doing it. The next time you hit a family restaurant for a quick bite to
eat and a cool cocktail, you may want to ask yourself, "Is this drink as strong as what
I'm used to getting"? The source for this information about Chili's never revealed his
or her name. The article was called, "Confessions of a Chili's Employee" and it featured lots
of juicy tidbits about the restaurant and its business operations, some of which were
frankly a bit gross. To be fair, there are similar articles out there about almost every
big-time fast food chain or family restaurant. Does Chipotle Fib About Calorie Counts? A few years ago, Chipotle was accused of deceiving
its customers about the calorie count in its food. According to the L.A. Times website,
Chipotle was taken to court because it claimed to sell a three hundred calorie burrito, which
actually had way more calories than that. The item in question sold for just over seven
bucks and it was a sausage burrito. A lot of people probably ordered it because they
figured that going for a low-calorie option was a healthy, weight-conscious decision.
However, some customers who chose this Chipotle menu option felt that the Chorizo Burrito
was heavier that what they'd expect from a three hundred calorie menu item. They became
suspicious. And after doing some digging, three guys from Los Angeles decided to sue
Chipotle in 2016. The problem with the calorie count is that it didn't include any fillings
but the Chorizo sausage itself. When other standard burrito fillings were added, the
calorie count for the burrito might surge as high as a thousand! Chris Arnold from Chipotle
has stated that the calorie count was only for the sausage. Chipotle's team of lawyers
can probably work through this obstacle, but Chipotle has had other problems too, including
that whole E.coli thing you might remember. Dunkin' Donuts Subs Real Butter for Margarine Should Dunkin' Donuts be using real butter
on its bagels, rather than margarine? One customer thought so and he sued the company.
The unhappy customer, who felt cheated out of his genuine butter, is Jan Polanik. He's
from Worcester, USA. He was mad because he was ordering bagels at Dunkin' Donuts and
getting butter substitute instead of the real thing. He says he requested butter specifically
when he ordered. Dunkin' Donuts settled, so the guy who sued got money. He exposed the
big butter substitute deception along the way. The money wasn't too extreme. It was
five hundred bucks. When Polanik felt cheated and became a representative of the class-action
lawsuit, up to fourteen hundred other people who'd also ordered butter and gotten butter
substitute were in line for settlements. The lawsuit was against a range of franchise owners
of various Dunkin' Donuts outlets. The butter for Jan's bagel cost him 25 cents. So, what's
the settlement for the other 1,400 people? Well, they were given permission to get up
to a trio of bagels, muffins or other baked goods with butter on top, from their choice
of twenty-three Dunkin' Donuts locations in Massachusetts. Dunkin' Donuts stores involved in the lawsuit
needed to refrain from serving butter substitute for a year and then revise their menus to
ensure that they were accurate. KFC Got Sued for False Advertising One woman who went to KFC for a big family
bucket of chicken was inspired to do so because of an ad she'd seen, that showed a bucket
loaded with chicken. When KFC staff handed her the bucket that she ordered, she said
it didn't look anything like the ad. The chicken didn't hit the top of the bucket like in the
advertisement, and she doubted that she could feed her brood with the chicken pieces inside.
Disappointed and feeling duped, she decided to sue the fast-food chain. Her suit was dismissed,
but that doesn't mean that the ads we see for fast food are always perfect representations
of what we're going to get. Sometimes, there are smoke and mirrors and people do end up
feeling misled. On the flip side, there are nuisance lawsuits out there and people will
try to game the system sometimes. It's really up to the courts to decide which fast food
chains are cheating customers, through false advertising or other means, and which ones
aren't. Ultimately, the decisions of the courts stand, and the court sided with KFC over the
customer in this particular issue. Taco Bell’s "Mystery Meat" The Internet practically broke when people
discovered that Taco Bill was filling its tasty menu items with beef that contained
a host of other ingredients. Lots of customers felt cheated when they learned that the fast-food
chain was adding a bunch of stuff to its beef, including Torula Yeast, Lactic Acid, Maltodextrin,
modified corn starch and more. What was really shocking wasn't the fact that filler was added.
That's not such a big surprise, although it is a bit disappointing. What freaked people
out is that the lawsuit claimed that only thirty-five percent of Taco Bell's "beef"
was actually beef. The lawsuit over the beef deception came from a law firm based in Alabama,
which complained that the extenders and binders in the beef meant that it didn't meet government
guidelines for marketing a food product as beef. According to legal papers for the lawsuit,
sixty-five percent of the beef mixture was filler, including water, color and the ingredients
that we already talked about. The lawsuit was filed for a woman from California, who
is named Amanda Obney. She didn't want money from her suit. She wanted Taco Bell to be
honest about what it is selling its consumers. The lawsuit was eventually withdrawn, and
Taco Bell says that it got a raw deal, because its "beef" is actually 88 percent beef. Are Jumbo Jack Burgers a Ripoff? In 2014, a man named Michael Shames claimed
that fast food chain, Jack in the Box, was cheating its customers. He filed a lawsuit
in summer of that year, which named a dozen of the fast food restaurant's franchisees.
Shames' lawsuit was centered on the fact that Jumbo Jack burgers cost more when they are
ordered from the Value Menu than they do when ordered as part of combo meals. Shames says
that ordering a Jumbo Jack from the Value Menu and requesting cheese on top means getting
gouged for an extra ten to twenty-five cents. The lawsuit stated that the fast food company
could be doing this on purpose or be unaware of the price difference. The problem is that
most people are unlikely to notice when they are paying more for Jumbo Jacks with cheese
when they order them from the Value Menu. When you consider the amount of customers
that roll through Jack in the Box restaurants every day and night, you'll realize that the
extra money that the fast-food chain makes from Value Menu Jumbo Jacks really adds up.
After a long legal battle, the suit was dismissed two years later. Bear in mind that huge fast
food chains like this have significant legal firepower at their disposal. After all, they
are huge corporations. Arby's Horrible Sandwich Surprise In 2005, David Scheiding filed suit against
Arby's, asking for fifty grand because he found a portion of human skin on a sandwich.
He'd rejected a settlement offer from the parent company that owns Arby's. He visited
a location in Tipp City and that was when he bit into his chicken sandwich and found
a horrible "add-on". This extra topping was a section of human flesh measuring three-quarters
of an inch. Apparently, this customer was telling the truth and didn't get the service
and quality that he deserved. He was cheated out of a good fast food meal after all. After
an investigation, it was determined that a manager at the restaurant was wearing a band-aid
on one thumb, under a latex glove, when he did food prep. He accidentally tore skin off
his thumb while he was preparing lettuce. After the accident, he cleaned up the area,
but didn't dispose of the lettuce and was unaware that skin was there. Don't Go Over Four Toppings at Domino's Pizza According to a Domino's insider who shared
information with the Joe.co.uk website, Domino's cheats its customers by shortchanging them
of toppings if they order more than four. Apparently, when you order more than four
toppings, the company starts getting stingier with the amounts of toppings that it adds
to its pizzas. You get less of everything this way. So, keep this in mind the next time
you want to load a pizza with toppings. Maybe stick with four toppings or less to get the
standard amounts of each. Overall, Domino's does seem to be a very professional outfit,
but every fast food chain or other types of restaurant gets some complaints. The same
insider did report that Domino's puts a high premium on cleanliness, which is nice we guess.
According to the insider, an alert sounds every half hour, which is a reminder to staff
to wash their hands. Like this list? Then stick around by clicking
on one of our other great videos.
