Things Cruisers MUST know before trying Celebrity Cruises Concierge Class

we just got off a 14 night Celebrity Cruise in coner class and there are some things that celebrity isn't telling [Applause] you hey everyone what's up my name is Jordan and I'm Jared and this is JJ Cruz thank you so much for clicking into the video today today we're talking all about conier class now we've done conier class multiple times and we've had a number of different experiences but these SE are things that we wish we knew before we ever step foot on a Celebrity Cruise and by the end we're going to tell you if we believe coner class is worth it for booking your next cruise before we get into any of it please we invite you to subscribe to the channel we are so close to hitting our goal of 50,000 subscribers and you can be the part that makes the difference to hit 50k and while you're at it hit that Thumbs Up So today we're going to walk you through all things con's class we're going to talk about the amenities that they offer you the different things that you get to do on board really what is the purpose of coner class and then like Jared said we're going to tell you if we believe that it's worth it or not we've done it several times now and I think that we finally have a very formulated opinion about this type of coner cabin but we should probably start by telling people what is a concierge cabin well that's part of the problem right most people when they look at concierge class they think that it comes with a boatload of amenities very similar to that of Aqua class now if you're not familiar with aqua class Aqua class is pretty finite in what it offers it gives you access to Blue restaurant which is especially exclusive restaurant just for those in aqua class you also have access to the spa the thermal Suite whatever it may be called on board your cruise ship and then some upgrade in room am amenities that's about wellness fitness and health another thing that people typically get coner class on Celebrity confused with is coner on Disney now coners on Disney is their highest level it's like their sweets area or their sweets neighborhood on their on their ships so I know that I've had multiple conversations with clients and those of you at home just explaining that coners is not in fact a sweet's category or a part of the retreat it is your standard balcony or infinite Veranda room if you're on the Edge class with a few extra perks so the first perk when you're getting to your cruise on embarcation day is supposed to be priority boarding times so you can go to an special embarc Day lunch in what they don't tell you a celebrity is this is not a separate Lane this is not a sweets Lane this is not any type of expedited boarding this is just priority boarding times what that means is if you check in within the first days or so of check-in you're supposed to have some of the earlier check-in times available as opposed to the later ones that most people get coming in at 2 or 3:00 in the afternoon earlier times are supposed to be better so that way you can make your embarcation day lunch now we have talked to celebrity about this in length because we have done celebrity coner class many times and often we have not checked in within the first 24 hours that it opens and we get like a 12:30 or 1:00 check-in time that means we're showing up at the port at that time and typically the coner lunch ends at 1:30 or 2 so there's been at least two instances where we have missed our embarcation meal because we weren't able to get the correct time we're not exactly sure how the system works it is a part of the list when it says com here's class benefits but for us we don't always see that coming true of course celebrity is usually great at getting you in quick checked in quick but for some ports like Southampton for us it took a lot longer than the usual and that's what led us to be well past the lunch in time when we have gotten to go to the lunch it's typically very good the food is a little bit elevated it is in one of the main dining rooms this last time I enjoyed a really good short rib that was really just like falling off of the fat it was very delicious the food is very good at the coner lunch and it is really nice if you are able to get there after you've enjoyed your lunch or didn't make it in time you go to your state room and that is where the upgraded and in Room amenities are but what are those upgrade end room amenities and are they something that is consistent with the past in years past well that is another thing that we have heard from a lot of people at home there are no more canapes there are no bottles of sparkling wine some of these things that are amenities that have been concierge class for a while but where are they we're going to debunk this because we've heard from a lot of you that those just don't exist anymore as a matter of fact they do but what celebrity does not tell you is that now you have to request them you have to request your bottle of sparkling wine you have to request your your daily delectible Delights which is now what they call them and if you don't specifically talk to your state room attendant about these things you would never know that they actually even existed now if you go into your stateroom you usually have a nice gold concierge class flyer be sure if you have one of those or you don't have one of those get one of those because it should tell you every single amenity that you are paying for for your cruise and don't be shy because this is one of those things that we hear all the time where people didn't get this on day one or they never saw it and so they didn't know and they missed out on amenities you're paid for these amenities you want to use them a couple of other amenities that you get in the room with kier's class is upgraded soaps and lotions Co Bigalow is the collaboration there we actually really enjoy using those soaps and lotions when we're in coner class as well as a pillow menu which I personally love you also get some other amenities that aren't that far off from what you get already like bathrobes and towels that are upgraded uh you might get some binoculars or an umbrella some of the things that you might find in other classes staterooms as well but in the end those are the main amenities one of the big things that people look for in coner class is the dedicated coner this is of course the people or the separate office from guest services that you can go to to address any of your concerns so you don't have to stand in that long guest services line especially you know on Imark day and debark day that line can be outrageous but what celebrity will not tell you is that those two or three coner are taking care of anywhere from 50 to 80 people and we have personally found them very difficult to get a hold of in fact I was rolling my eyes when Jordan said not wait in the long line at Guest Services because to be honest with you we have had shorter lines at Guest Services on embarcation day than that of the concierge team this is a big problem for Celebrity Cruises and as much as we love the brand they don't have enough Workforce for concierge for the amount of people why is that because the people that book concierge Class A lot of times have a lot of interest and want everything booked for them that day what comes with that is a long wait times long lines and unfortunately just really overworked concierge team members and the worst part about it is if you don't get in there soon enough the Events book up events yes being in conier class also allows you the opportunity to be a part of some exclusive events on board during our 14 night sailing there was things like a slot tournament a destination seminar and a really awesome tour of the kitchen yeah the galley tour looks incredible but these are limited spaces you have to RSVP in advance and they give you an option to go in person or call on the phone but the problem is when you only have one or two people working those people aren't answering the phone so even if you leave a voicemail by the time they get to your voice messages these books these are completely booked up you have to reach either a person on the phone day one or go and stand in the line to talk to the coners to book these events on the first day do not just call and leave a voicemail expecting that they will call you back and say here are your tickets congratulations you're going to get to see behind the scenes kitchen because unfortunately there was a lot of disappointed people on our sailing that did not get that because celebrity doesn't tell you books up immediately in addition to the services that the concierge team gives you you also do have a few other services for example complimentary Shoe Shine Service there's also a little bit of a change in the breakfast menu for concierge class for room service and lastly a private debar Lounge so just a nice place to separate yourself from at the rest of the pack I guess and have coffee or whatever it is that you want while waiting to debark there is one section though or perk of going in coner class that we find is the most valuable to us and we know for a lot of our clients at home it's the most valuable to you and that is the points per night instead of staying in a traditional Veranda when you stay in coner class where coner class Veranda you don't get three points per night you get five Captain Club points per night and and Jared and I are a little bit of um Point chasing at the moment and so for us we stay in coner specifically for those points just to put things in perspective here our 14 night crws in a veranda would have been 42 points this is all for Captain's club for celebrity Cruise's loyalty program versus what we received and practically the same state room which was 70 points Yes you heard it right that is 20 eight more points for our cruises which I think is a really good amount for one Cruise so we said that we were going to answer this question is conier class worth it well we have a little bit of a very specific answer for us we say conier class is worth it only if it is $200 per person more expensive to do than a veranda cabin if it goes over that $400 Mark for the two of us we won't do it we'll do a veranda cuz we feel like that's about the value with what you get along with the points that you're given that being said it is completely dependent on what's valuable to you we know there are so many people that book it for the points similarly to us but there's also people that book it for the actual concierge service for example you could get some additional restaurant times for especially dining a little bit easier of booking through a concierge that way maybe you're someone that just has a lot of Need for someone throughout the entire cruise to talk to whether it be about wifi or anything else that's regarding to your stay on board these are the things that we don't use a lot so it doesn't have a lot of value to us but someone out there it might have more value we also don't usually drink the blon to Blanc sparkling wine so these small little add-ons don't really add value to us that is why we have the valuation we have but we want to hear from you what is your valuation of concierge class have you done it before have you had want to go in con class how much more would you spend to go on a concierge class cabin let us know in the comments below would you do coner or have you done coner and what has your experience been have you had similar experiences to us have you found the coner difficult to get a hold of let us know and let's get a good healthy discussion going on in the comments below well thank you so much for watching again on your way out if you could hit the Subscribe button and the like button and until next time see you JJ Cru

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Id: ejuynZUSvK0

Length: 12min 3sec (723 seconds)

Published: Sun Nov 26 2023