The Craziest Reasons Customers Gave Asking For a 'Refund' From The Store (r/AskReddit)

what's the craziest reason a customer has given you for refunding the product you were selling not as described it was a necklace featuring a word in a script font hanging on a chain the customers complaint was that in the photos you could see the word when the model was wearing it but when she tried her thought she could only see the word when looking in the mirror yeah she was wearing it backwards guy tried to return flowers a week later because they had died our flowers do not have any kind of will last five days guarantee or anything called my manager and the customer argued with him for over half an hour about his two-pound bouquet of flowers my manager just sat there completely deadpan and every time the guy stopped talking said simply I'm not refunding you for dead flowers when the guy eventually left throwing his flowers on the floor my boss cracked up and couldn't stop laughing for several minutes how does someone get so worked up over two pound worth of flowers I bought a chili plant for 10 bucks some time ago and it fell of my window ledge which I noticed like three days later at the time I was all like oh no Bruno you were too young and then I went back to playing video games the other day someone returned a birthday cake because it was stale was still in dated and opened somehow they knew it was stale without touching or tasting it one time we had a guy try to return a camp toilet potty thing claiming it had collapsed after it had been used there not really stable things essentially a heavy-duty garbage box played over an aluminium frame he brought it back for us in a bigger garbage back for us to check out still fall judging from the smell we didn't know what to do no one was going to be checking inside that bag so the manager at the time refunded him just to get him out of there on the condition he disposed to the back himself he kept trying to put the bag up on the counter and open it up so we could see so gross not really sure if this counts but I've had a couple of people try to scam me by returning items I sold them before I sell something I always take photos of the model number and small unique marks that tell me that that item is 100% my item I sold somebody my old Nintendo Wii which worked perfectly fine and they claimed it was broken and wouldn't run any discs I told them they could send it back to me and I test it and give a refund if this were the case I also mentioned I had photos of the exactly I sold them so I'd know if they were swapping it with a broken one to get their money back they never replied or sent the Wii back perhaps not a crazy story but still pretty weird that people go through all that effort to send you back a swaps item this just happened the other day and it's somewhat amusing so I'll post it we have a local store called bargain bin that buys lots of returned items and such from other stores I bought something the other day from there that still had the little return slip tape to it one of those hard plastic packages that you practically injure yourself trying to open it had cut marks stab marks and the plastic was melted in a spot but it was still unopened wiesen returned customer did not like the way it was packaged it just struck me as funny we had a regular come in and whenever there was a woman in customer service he tried to return an open box of condoms with the excuse they were too small and he needed to exchange them for the magnums instead we let him do it once but then once it became an obvious habit and pickup line no more oops I dropped my monster condom for my Magnum dong woman wanted to return some meat she had bought about a week prior complaining it had gone bad a dude wanted to return his watermelon because it smelled funny the watermelon came from another store we could tell by the little sticker he handed me a receipt from a different store a guy tried to return about $100 worth of meat that had been for a party that got cancelled we saw him on camera put the meat in his cart then walk up to the customer service desk to return it the bought at another store happens offer actually at a pet shop I worked at a woman came in wanting to return dog food we got lots of dog food returns as people love to think Royal Canin is good so they buy that the dog gets addicted to the flavor enhancers and rejects everything else they buy so anyway she hands us that bag of dog food and it's Marik weeded and Karim Eric and told her she can't have bought this from us after some back and forth trying to get out of her the name or place of the store she got it from she concedes fine I bought it at often mentioned store during the tired but they got it for less bullshit but since I came all the way here can you take it back Andra fund me anyway right just a sec we will be taking a huge sum of cash out of our register for your foreign object we can't resell because you're too lazy and/or retarded to remember where you get your shit when I worked at Target in high school I was doing the customer service desk and this woman came in and returned five of the deegeu know frozen pizza / giant cookie cakes they were all thawed than in soggy boxes and told me the reason is that they didn't cook all the way through now I've eaten a lot of frozen pizza in my day and I've never seen one that didn't cook all the way through you may need to just times a bit but I think as an adult she should have been able to figure that out also who buys that many of the same frozen pizza without knowing if they like it / having it before but it's target so we return whatever I mark it for disposal make a comment to the other person working the desk about what just happened laughed for a second and then moved on to the next person apparently that next person went and tracked down frozen pizza lady told her what I said and then she took offense to it and called to bitch at my boss about what I said and I got in trouble it sucked so remember kids people who can't figure out how to cook a frozen pizza are the same people who get offended if you call them not smart enough to cook a frozen pizza a couple months ago I was in Olive Garden and the lady at the table next to me sent her food back because it didn't look the same as the photo of it in the menu and then refused another entree because she doesn't know what they would do to it back there edit let me clarify a little the woman ordered something that was stuffed with cheese and mushrooms the cheese melted and as cheese does when in liquid form did not stay neatly inside the chicken breast or whatever it was she was upset about the physics of cheese when returning Tiller's or any yard equipment and it is scratched all to hell with dirt all over it and saying it is not doing what I need it to or you are done with what you needed it for the old free rental it's a real thing happens daily at home deep it can confirm work there from senior year of high school till senior year of college my personal favorite was the 26th of December tradition of returning Christmas trees my 94 year old granddad has started to learn a little about the internet over the past four or so years due to my mom buying him an iPad he has therefore figured out that you can contact the customer service department of almost any major retail store at the touch of a button because my mom had previously told him about contacting John Lewis over Twitter to complain about the kitchen we bought and which was installed by them and getting a positive result my granddad decided to also contact John Lewis but via email he was not content with a toilet brush which he had bought five years previously and which he had been using he then proceeded to upload photos of said used toilet brush to try to highlight how the chrome finish had started peeling I think the customer service rep manager must have been disgusted and overwhelmed because he she sent my granddad some vouchers to use in store a woman tried to return a three-year old working grass cutter because her fingers had become too weak to pry open the case where the nylon cutter goes we had tried for 20 minutes to make the case easier to open but she wasn't satisfied she also had no receipt and expected us to locate it on our network through her membership when we told her she couldn't possibly get a refund she got mad and called us useless I used to work at a home where slash hardware store this guy came in with this dirty electric kettle that was clearly some years old and covered in lime scale we had a 1 year guarantee on our electrical items and the receipt which yes he still had told us he bought the kettle three years prior when my manager explains to him that he can't get a new kettle since its past its warranty and clearly in a well-used state this guy flips his shit saying well what does the warranty have to do with anything he swore at my manager and demanded that he give him his name so he could write to the CEO of the company to complain which my manager refused to do I think my manager had to ask him to leave before which another customer says to the guy you're a pathetic one of man or something along those lines which made my day this woman returned a rock melon cantaloupe because she said that it was giving off a radioactive smell also she returned some blueberries because apparently they were leaking poison yeah she didn't know that water builds up at the bottom of the packet when you take it out of the fridge ever since then I have never doubted human stupidity so um I bought a beef joint a few weeks ago and put it in the freezer I took it out of the freezer yesterday and then realized it's it unsuitable for freezing so I threw it out can I get a refund on that no not really crazy but I had a customer come in with a bag of relatively expensive items from our grocery store such as vitamins dog tablets DVDs etcetera and they were covered in pesticide and she had claimed we packed it all into the same bags which is against our policy and needed a refund on everything I felt something fishy was up told my manager she quickly checked the surveillance cameras and saw her walk in with a bag and stuffed as much as she could into it and poured pesticide all through it most of the time as something is crazy it's probably a scam [Music]

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Keywords: r/ ask reddit, r/ask reddit, r/ askreddit, best posts and comments, r/askreddit customer service, talesfromretail, reddit tales from retail, worst customer stories askreddit

Id: 5rZO4Aq5rAk

Length: 11min 4sec (664 seconds)

Published: Thu Aug 22 2019