Tales from Retail: Dealing With Terrible Customers

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hello everyone Fanta here and you're watching Fanta vision<font color="#E5E5E5"> welcome back to</font> tales<font color="#E5E5E5"> from retail I know it's been quite</font> <font color="#CCCCCC">a while since my last one</font><font color="#E5E5E5"> but yeah I</font> don't have<font color="#E5E5E5"> an excuse so let's dive</font><font color="#CCCCCC"> right</font> in<font color="#E5E5E5"> and talk about some</font><font color="#CCCCCC"> of the absolutely</font> <font color="#E5E5E5">horrendous people I had to deal</font><font color="#CCCCCC"> with</font> while working<font color="#E5E5E5"> in retail as you can see</font> I've got<font color="#CCCCCC"> Game Stop behind me and I've</font> <font color="#E5E5E5">got Walmart on fire because</font><font color="#CCCCCC"> that's what</font> I felt like<font color="#E5E5E5"> doing</font><font color="#CCCCCC"> to</font><font color="#E5E5E5"> the place after</font> working there<font color="#CCCCCC"> for more than the first</font> month was<font color="#E5E5E5"> okay</font><font color="#CCCCCC"> no</font><font color="#E5E5E5"> first couple weeks</font> were okay and<font color="#E5E5E5"> then I kind of</font><font color="#CCCCCC"> set in that</font> <font color="#E5E5E5">I was working at</font><font color="#CCCCCC"> Walmart</font><font color="#E5E5E5"> so out of these</font> <font color="#CCCCCC">two places customers treated me the</font> worst at he's<font color="#CCCCCC"> at I I don't know</font><font color="#E5E5E5"> because</font> I worked at<font color="#CCCCCC"> Gamestop for about four</font> years sorry I take<font color="#E5E5E5"> a sip of</font><font color="#CCCCCC"> this there we go I</font> went<font color="#CCCCCC"> to gamestop for four years so I had</font> a lot more interactions with customers <font color="#E5E5E5">than I did at Walmart which I worked at</font> for about eight months<font color="#CCCCCC"> god I worked</font> there<font color="#E5E5E5"> for eight</font><font color="#CCCCCC"> months</font><font color="#E5E5E5"> so let's just</font> talk<font color="#E5E5E5"> about some specific stories that I</font> can remember off the top of<font color="#E5E5E5"> my head</font> specifically customers that swore at me <font color="#E5E5E5">or were</font><font color="#CCCCCC"> just insanely unreasonable which</font> is a large majority<font color="#E5E5E5"> of customers</font> surprisingly<font color="#E5E5E5"> there was a lot more</font> <font color="#E5E5E5">asshole people than I thought there</font> would be<font color="#E5E5E5"> when I first started working in</font> <font color="#E5E5E5">retail</font> <font color="#CCCCCC">it's</font><font color="#E5E5E5"> especially during the holidays</font><font color="#CCCCCC"> and</font> I'm<font color="#CCCCCC"> gonna have a</font><font color="#E5E5E5"> video</font><font color="#CCCCCC"> especially near</font> Black Friday<font color="#CCCCCC"> but</font><font color="#E5E5E5"> that's that's something</font> I'll get<font color="#E5E5E5"> in later I'm just saying that</font> the quantity of<font color="#E5E5E5"> people that were</font><font color="#CCCCCC"> just</font> complete piles of<font color="#E5E5E5"> dogshit really</font> escalated<font color="#CCCCCC"> during the holidays</font><font color="#E5E5E5"> would you</font> think<font color="#CCCCCC"> I mean not understandable I mean</font> people are<font color="#E5E5E5"> stressed they're gonna do</font> their shopping<font color="#CCCCCC"> even though they have all</font> <font color="#CCCCCC">year to go shopping there's no reason</font> they have<font color="#E5E5E5"> to buy shit a couple weeks or</font> a month before you could<font color="#E5E5E5"> easily buy something and throw</font> it in a closet<font color="#CCCCCC"> and you're done I mean</font> that's super easy or<font color="#E5E5E5"> buy everything</font><font color="#CCCCCC"> on</font> Black Friday and be a cheap bastard like I do<font color="#CCCCCC"> like</font><font color="#E5E5E5"> that's the best way I mean</font> think about it I mean is it bad if I spent less money on<font color="#E5E5E5"> the same</font><font color="#CCCCCC"> thing that was</font><font color="#E5E5E5"> gonna buy</font> anyway<font color="#CCCCCC"> I don't think so</font><font color="#E5E5E5"> I don't</font><font color="#CCCCCC"> think so</font> <font color="#E5E5E5">so let's dive into some examples</font><font color="#CCCCCC"> so</font> since we've got the dumpster fire <font color="#CCCCCC">Walmart</font><font color="#E5E5E5"> over here on fire literally</font> <font color="#E5E5E5">let's</font><font color="#CCCCCC"> discuss that first</font><font color="#E5E5E5"> so I would work</font> <font color="#CCCCCC">in the photo I would work in electronics</font> <font color="#CCCCCC">I worked in toys sometimes</font><font color="#E5E5E5"> I worked in</font> <font color="#CCCCCC">hardware sometimes and I worked in</font> <font color="#CCCCCC">Wireless</font><font color="#E5E5E5"> quite a bit for a</font><font color="#CCCCCC"> while and I</font> feel<font color="#CCCCCC"> like</font><font color="#E5E5E5"> the concentration of assholes</font> was definitely like if you're<font color="#E5E5E5"> looking at</font> a heat map I think<font color="#CCCCCC"> Wireless and electronics were</font> really this shitty<font color="#CCCCCC"> areas Wireless was</font> really bad<font color="#E5E5E5"> because you dealt with just</font> the dumbest people<font color="#E5E5E5"> on the planet like</font> like elderly people they're<font color="#CCCCCC"> not dumb I'm</font> gonna give<font color="#E5E5E5"> them a pass</font> I mean<font color="#E5E5E5"> it's keep up I mean I</font><font color="#CCCCCC"> don't think</font> it'd be<font color="#CCCCCC"> that hard</font><font color="#E5E5E5"> to keep up I mean it's</font> a slow<font color="#CCCCCC"> transition it's not like all of a</font> sudden<font color="#CCCCCC"> smartphones were here</font><font color="#E5E5E5"> it was like</font> <font color="#E5E5E5">it went from like the razor to the</font> Voyager to the first basic<font color="#E5E5E5"> crappy</font> smartphones<font color="#E5E5E5"> and then now we've got these</font> crazy technological wonders that our computers in our pockets<font color="#E5E5E5"> so it didn't</font> happen<font color="#CCCCCC"> overnight and</font><font color="#E5E5E5"> I understand that</font><font color="#CCCCCC"> a</font> <font color="#E5E5E5">lot of people don't upgrade their phones</font> every year<font color="#E5E5E5"> even</font><font color="#CCCCCC"> if it is a dollar so I</font> guess once again it doesn't<font color="#CCCCCC"> really make</font> <font color="#CCCCCC">sense but some people are fine</font><font color="#E5E5E5"> with a</font> basic cellular<font color="#E5E5E5"> plan I'm gonna cut this</font> you understand<font color="#E5E5E5"> you understand what I'm</font> saying<font color="#E5E5E5"> so old people</font><font color="#CCCCCC"> get a pass we're</font> not gonna<font color="#E5E5E5"> talk about them</font><font color="#CCCCCC"> unless they're</font> assholes but actually really you think there'd<font color="#CCCCCC"> be a</font><font color="#E5E5E5"> lot of grumpy old people</font> but most<font color="#E5E5E5"> of the old people I dealt with</font> <font color="#E5E5E5">were pretty cool most of the people that</font> were complete assholes were just like <font color="#E5E5E5">middle-aged or</font><font color="#CCCCCC"> younger which is weird I</font> mean<font color="#CCCCCC"> you always think grumpy old people</font> but apparently<font color="#E5E5E5"> not at my Walmart at</font> least<font color="#E5E5E5"> no of course your store</font> may<font color="#E5E5E5"> vary</font><font color="#CCCCCC"> I mean I'm not</font><font color="#E5E5E5"> talking about</font> <font color="#E5E5E5">all stores here but my store</font><font color="#CCCCCC"> the</font> concentration of<font color="#CCCCCC"> people that were</font><font color="#E5E5E5"> dicks</font> were usually<font color="#CCCCCC"> younger even some</font><font color="#E5E5E5"> people my</font> <font color="#CCCCCC">age</font><font color="#E5E5E5"> really really questions my</font> generation<font color="#E5E5E5"> and I'm like what is wrong</font> with<font color="#E5E5E5"> you I've taken up four minutes and</font> <font color="#CCCCCC">just gone on</font><font color="#E5E5E5"> I've got this is what</font> <font color="#E5E5E5">you've signed up for you know what sales</font> of retail is you know why you're here<font color="#CCCCCC"> so</font> one such<font color="#E5E5E5"> instance at Walmart was a guy</font> that<font color="#E5E5E5"> wanted to pay his phone bill</font><font color="#CCCCCC"> now</font> this sounds super<font color="#E5E5E5"> simple now most of the</font> time when<font color="#E5E5E5"> you're in Wireless you're</font> dealing<font color="#CCCCCC"> with people that</font><font color="#E5E5E5"> like I said</font> <font color="#CCCCCC">have no idea how to use their phone at</font> all<font color="#E5E5E5"> and it's a very arduous process</font><font color="#CCCCCC"> to</font> guide them through every<font color="#E5E5E5"> single bit of</font> <font color="#E5E5E5">their phone and I mean every</font><font color="#CCCCCC"> single bit</font> how do I<font color="#CCCCCC"> turn it on how do I set a</font> ringtone how do I<font color="#E5E5E5"> had a contact how I</font> import my<font color="#E5E5E5"> old contacts</font><font color="#CCCCCC"> how do I install</font> <font color="#E5E5E5">an app how do I connect to the</font><font color="#CCCCCC"> internet</font> <font color="#CCCCCC">there's a million different things</font><font color="#E5E5E5"> you</font> really<font color="#E5E5E5"> don't</font><font color="#CCCCCC"> think</font><font color="#E5E5E5"> about with your phone</font> you<font color="#CCCCCC"> just</font><font color="#E5E5E5"> kind of know how to do it</font><font color="#CCCCCC"> we</font> <font color="#E5E5E5">got to teach these people because</font> they've never<font color="#CCCCCC"> used it in</font><font color="#E5E5E5"> their life it's</font> <font color="#CCCCCC">like they've they're coming out</font><font color="#E5E5E5"> of like</font> the early<font color="#E5E5E5"> 2000s</font><font color="#CCCCCC"> and they just fell out</font> <font color="#CCCCCC">of a time portal and though it what is</font> this<font color="#E5E5E5"> I'm like that's that's the phone</font> nowadays<font color="#E5E5E5"> that is that is the basic phone</font> nowadays<font color="#E5E5E5"> Wow I just want to send texts</font> <font color="#CCCCCC">you shouldn't get this phone then</font><font color="#E5E5E5"> you</font> <font color="#E5E5E5">shouldn't get this phone and then they</font> get the phone anyway and I'm like once <font color="#E5E5E5">again I'm not talking</font><font color="#CCCCCC"> about just old</font> people<font color="#E5E5E5"> but this isn't the situation</font> <font color="#E5E5E5">somebody just wanted to pay their phone</font> bill<font color="#E5E5E5"> and I asked some simple</font><font color="#CCCCCC"> questions</font> like what<font color="#CCCCCC"> is your first</font><font color="#E5E5E5"> and last name he</font> gave me<font color="#E5E5E5"> that what is your phone number</font> I don't know come<font color="#E5E5E5"> again we'll come</font><font color="#CCCCCC"> again</font> what what<font color="#CCCCCC"> what</font><font color="#E5E5E5"> is</font><font color="#CCCCCC"> your phone number I</font> don't<font color="#CCCCCC"> know my phone number how do you</font> <font color="#E5E5E5">not know your</font><font color="#CCCCCC"> phone number how</font><font color="#E5E5E5"> about how</font> do<font color="#E5E5E5"> you not know your</font><font color="#CCCCCC"> own fucking phone</font> number<font color="#CCCCCC"> I mean</font><font color="#E5E5E5"> what do you tell</font><font color="#CCCCCC"> people</font><font color="#E5E5E5"> I</font> mean I<font color="#E5E5E5"> this guy probably doesn't have</font> any friends<font color="#CCCCCC"> I mean</font><font color="#E5E5E5"> he's a fucking</font> asshole<font color="#CCCCCC"> so he probably</font><font color="#E5E5E5"> doesn't have any</font> <font color="#E5E5E5">friends so</font><font color="#CCCCCC"> it's a little bit</font> understandable why you know he<font color="#E5E5E5"> might not</font> <font color="#CCCCCC">know his</font><font color="#E5E5E5"> own</font><font color="#CCCCCC"> phone number</font><font color="#E5E5E5"> because he's</font> not really<font color="#E5E5E5"> giving it out</font> but that's like the<font color="#E5E5E5"> first</font><font color="#CCCCCC"> thing you</font> <font color="#E5E5E5">think of when you have a phone like you</font> <font color="#CCCCCC">just know your phone number I it's</font><font color="#E5E5E5"> just</font> such basic<font color="#E5E5E5"> information so this guy does</font> a nose phone number I'm like well I can't<font color="#CCCCCC"> I can't have you pay your bill</font> <font color="#E5E5E5">without</font><font color="#CCCCCC"> the phone number</font><font color="#E5E5E5"> because</font><font color="#CCCCCC"> it</font> requires it<font color="#E5E5E5"> for the bill thing like it's</font> how the fuck does it<font color="#E5E5E5"> know</font><font color="#CCCCCC"> what phone it</font> is<font color="#E5E5E5"> if I don't have the phone number you</font> <font color="#CCCCCC">know and the guy just gets really</font><font color="#E5E5E5"> mad</font> and he's just like look man I<font color="#CCCCCC"> don't I</font> <font color="#CCCCCC">don't need this I just want to pay my</font> <font color="#CCCCCC">phone bill</font><font color="#E5E5E5"> I don't</font><font color="#CCCCCC"> like I understand</font> that but you can't pay your phone bill <font color="#E5E5E5">without your phone number</font><font color="#CCCCCC"> do you</font> understand<font color="#CCCCCC"> like I can't do anything for</font> <font color="#CCCCCC">you all you fucker I want to talk to</font> your<font color="#E5E5E5"> manager okay</font><font color="#CCCCCC"> and then I called my</font> <font color="#E5E5E5">manager up and I know the manager is</font> <font color="#CCCCCC">gonna take forever I</font><font color="#E5E5E5"> want to deal with</font> <font color="#CCCCCC">this guy so just tell them</font><font color="#E5E5E5"> like look I</font> <font color="#E5E5E5">don't I don't know why you're getting so</font> angry<font color="#E5E5E5"> the manager is gonna take forever</font> to get here<font color="#E5E5E5"> do you know somebody that</font> <font color="#E5E5E5">knows your phone number</font><font color="#CCCCCC"> all my</font> girlfriend does<font color="#CCCCCC"> and I immediately think</font> <font color="#E5E5E5">you have a girlfriend</font><font color="#CCCCCC"> I I don't know</font><font color="#E5E5E5"> how</font> anyway moving on<font color="#E5E5E5"> I hope he doesn't lay</font> eggs<font color="#E5E5E5"> because we don't need any more</font><font color="#CCCCCC"> of</font> <font color="#E5E5E5">his kind on this planet continuing so I</font> get<font color="#E5E5E5"> him to call his</font><font color="#CCCCCC"> girlfriend</font><font color="#E5E5E5"> because</font> he knows his girlfriend's phone number but<font color="#E5E5E5"> not his own of course</font> <font color="#CCCCCC">I</font><font color="#E5E5E5"> just because of course he does and</font> then the transaction<font color="#CCCCCC"> goes</font><font color="#E5E5E5"> too smoothly</font> and he leaves<font color="#CCCCCC"> like nothing happened</font> <font color="#E5E5E5">motherfucker just called me a</font> motherfucker<font color="#CCCCCC"> and he's yelling at</font><font color="#E5E5E5"> me</font> doesn't even<font color="#E5E5E5"> apologize even</font><font color="#CCCCCC"> though I</font> fixed<font color="#CCCCCC"> his problem</font> sack of shit<font color="#CCCCCC"> I hope he gets</font><font color="#E5E5E5"> lost in his</font> phone's dead<font color="#CCCCCC"> so that's unfortunate that</font> <font color="#E5E5E5">was an unfortunate situation and there</font> were a lot<font color="#CCCCCC"> of other people like I don't</font> know if I've<font color="#CCCCCC"> told this story before but</font> there's this woman younger<font color="#E5E5E5"> lady</font><font color="#CCCCCC"> a couple</font> <font color="#CCCCCC">of</font><font color="#E5E5E5"> years older than me not not too much</font> older<font color="#CCCCCC"> about my age range</font><font color="#E5E5E5"> and she's</font> looking<font color="#E5E5E5"> for</font><font color="#CCCCCC"> a</font><font color="#E5E5E5"> DVD</font> and so I'm like<font color="#E5E5E5"> okay uh what is it</font><font color="#CCCCCC"> she</font> tells<font color="#CCCCCC"> me the name we walk</font><font color="#E5E5E5"> over the area</font> where it would<font color="#CCCCCC"> be</font><font color="#E5E5E5"> I say we don't have it</font> <font color="#E5E5E5">and she</font><font color="#CCCCCC"> says well can you check</font> <font color="#E5E5E5">somewhere else boy it would be right</font> here<font color="#CCCCCC"> if we had it</font> she's like<font color="#CCCCCC"> was</font><font color="#E5E5E5"> there like a do you have</font> like a<font color="#CCCCCC"> catalog now Walmart I don't know</font> if you know it's been a while<font color="#CCCCCC"> stood</font><font color="#E5E5E5"> on</font> <font color="#CCCCCC">these episodes and</font><font color="#E5E5E5"> I'm not gonna go</font> rewatch on my old<font color="#E5E5E5"> episodes but Walmart</font> <font color="#E5E5E5">doesn't have a digital way of looking up</font> their inventory of like lists of movies <font color="#CCCCCC">like</font><font color="#E5E5E5"> you can't there's no it's not a</font> <font color="#CCCCCC">game stop where</font><font color="#E5E5E5"> you can just pull up</font><font color="#CCCCCC"> oh</font> this is this is what we have in<font color="#CCCCCC"> stock</font><font color="#E5E5E5"> no</font> you you have a paper binder<font color="#E5E5E5"> with a bunch</font> of<font color="#E5E5E5"> UPC codes and these</font><font color="#CCCCCC"> barcodes are</font> supposed to tell you if we<font color="#CCCCCC"> have it or</font> not<font color="#CCCCCC"> if we don't</font><font color="#E5E5E5"> have</font><font color="#CCCCCC"> it sitting on</font><font color="#E5E5E5"> in</font> there<font color="#E5E5E5"> or it's crossed out now the</font> manager never updated the damn thing so<font color="#CCCCCC"> I</font><font color="#E5E5E5"> god knows what we have so we was at</font> the<font color="#E5E5E5"> scan it and then</font><font color="#CCCCCC"> click through</font> inventory on our little PDA thing so I go<font color="#E5E5E5"> over</font><font color="#CCCCCC"> to this paper binder I open it</font> up<font color="#E5E5E5"> what do you know it's not there I'm</font> like<font color="#E5E5E5"> well it it's not here</font><font color="#CCCCCC"> I told you</font> it's not here we don't have it I'm sorry<font color="#CCCCCC"> geez</font><font color="#E5E5E5"> anything</font> else I can<font color="#CCCCCC"> help you with and she's like</font> I<font color="#CCCCCC"> don't trust you</font><font color="#E5E5E5"> actually what no no</font> that's<font color="#E5E5E5"> not right she left and came back</font> with a manager and the manager comes<font color="#E5E5E5"> up</font> to me and goes well they're<font color="#E5E5E5"> looking for</font> <font color="#E5E5E5">this movie I'm like yeah I told him we</font> don't<font color="#E5E5E5"> have it and they overheard this</font> and they're<font color="#E5E5E5"> like we just don't trust you</font> <font color="#E5E5E5">the fuck do you mean you don't</font><font color="#CCCCCC"> trust me</font> <font color="#CCCCCC">what what</font><font color="#E5E5E5"> what</font><font color="#CCCCCC"> is</font><font color="#E5E5E5"> my benefit to not</font> helping you<font color="#E5E5E5"> now there's a benefit cuz</font> you're an asshole<font color="#E5E5E5"> and</font><font color="#CCCCCC"> I know</font><font color="#E5E5E5"> that now</font> <font color="#E5E5E5">but before that</font><font color="#CCCCCC"> when you walked in what</font> was my<font color="#E5E5E5"> incentive to screw you over</font><font color="#CCCCCC"> there</font> was<font color="#E5E5E5"> no reason</font><font color="#CCCCCC"> for</font><font color="#E5E5E5"> me to do this and</font><font color="#CCCCCC"> this</font> <font color="#CCCCCC">person doesn't</font><font color="#E5E5E5"> trust me</font><font color="#CCCCCC"> what the what</font> does that even mean<font color="#CCCCCC"> what is your problem</font> so this dumb fat bitch calls my manager over<font color="#E5E5E5"> tells her that she doesn't trust</font><font color="#CCCCCC"> me</font> <font color="#CCCCCC">and</font><font color="#E5E5E5"> my manager gets a lower level</font> <font color="#CCCCCC">manager</font> take care<font color="#E5E5E5"> of it pulls me on the side and</font> goes<font color="#E5E5E5"> there fucking assholes but don't</font> worry<font color="#E5E5E5"> about it</font><font color="#CCCCCC"> and I looked her like oh</font> my god you're awesome<font color="#CCCCCC"> for once I have a</font> manager that understands how<font color="#CCCCCC"> we all feel</font> working<font color="#CCCCCC"> in retail because</font><font color="#E5E5E5"> most managers</font> just<font color="#E5E5E5"> kiss ass and of course she did a</font> little bit<font color="#E5E5E5"> she's like oh yeah I'll help</font> you guys don't worry<font color="#E5E5E5"> but most managers</font> <font color="#E5E5E5">don't say shit</font><font color="#CCCCCC"> like that</font><font color="#E5E5E5"> even</font><font color="#CCCCCC"> behind the</font> <font color="#CCCCCC">customers back they'll still defend the</font> customer at all costs because<font color="#E5E5E5"> they're</font> stupid<font color="#CCCCCC"> and they've been brainwashed</font><font color="#E5E5E5"> by</font> <font color="#E5E5E5">the corporation they work for now this</font> <font color="#E5E5E5">isn't all managers but this is the</font> managers<font color="#E5E5E5"> that I have dealt</font><font color="#CCCCCC"> with</font> personally<font color="#CCCCCC"> and this was like a gleaming</font> ray of hope<font color="#CCCCCC"> and it was also my</font><font color="#E5E5E5"> time to</font> leave like these<font color="#E5E5E5"> people were bothering</font> <font color="#E5E5E5">me five minutes after my shift so I</font> <font color="#E5E5E5">joined to help them quickly and you know</font> move on and then<font color="#E5E5E5"> they did all that shit</font> <font color="#E5E5E5">and she knew that so she's like you know</font> <font color="#CCCCCC">fucking assholes just go home that</font><font color="#E5E5E5"> guy</font> will deal<font color="#CCCCCC"> with it how was that was</font><font color="#E5E5E5"> like</font> a terrible situation turned great just because of that<font color="#CCCCCC"> one manager I hope they</font> never find that movie so<font color="#CCCCCC"> Game Stop would</font> <font color="#E5E5E5">you one more story because I'm already</font> at<font color="#CCCCCC"> 12 and</font><font color="#E5E5E5"> a</font><font color="#CCCCCC"> half minutes I've been</font> <font color="#E5E5E5">wanting to talk</font><font color="#CCCCCC"> about this for a while</font> <font color="#E5E5E5">so I've kind of got a belt like a you</font> know a bunch of<font color="#CCCCCC"> built-up stuff</font><font color="#E5E5E5"> that you</font> know has<font color="#CCCCCC"> to do with</font><font color="#E5E5E5"> this but is also</font> kind<font color="#CCCCCC"> of on a tangent</font><font color="#E5E5E5"> one more so also</font> intermission if you're wondering when I'm drinking<font color="#E5E5E5"> it</font> is Samuel Adams Oktoberfest it's pretty <font color="#E5E5E5">good it's not bad yeah</font><font color="#CCCCCC"> I've never</font><font color="#E5E5E5"> had it</font> before<font color="#CCCCCC"> so I thought I'll try it and it</font> was October when I bought it<font color="#E5E5E5"> it's good I</font> <font color="#CCCCCC">like it</font> <font color="#CCCCCC">it came moved</font><font color="#E5E5E5"> on</font><font color="#CCCCCC"> gamestop these are</font> stories I'm really hoping I haven't told already so this woman<font color="#E5E5E5"> okay let me</font> preface preface this before the shouting started so<font color="#E5E5E5"> this guy comes in at my age</font> at the<font color="#CCCCCC"> time I was so she was like six</font> years<font color="#E5E5E5"> ago</font> <font color="#E5E5E5">something crazy was like five four four</font> five six years<font color="#CCCCCC"> ago I don't</font><font color="#E5E5E5"> know I was</font> younger and when<font color="#E5E5E5"> I was younger</font> this person<font color="#E5E5E5"> was near my</font><font color="#CCCCCC"> age at that time</font> I think<font color="#CCCCCC"> it was</font><font color="#E5E5E5"> like</font><font color="#CCCCCC"> eighteen nineteen</font> age doesn't<font color="#E5E5E5"> matter they were near my age</font> <font color="#CCCCCC">at the time</font><font color="#E5E5E5"> and he came in trade in some</font> games<font color="#E5E5E5"> didn't think he</font><font color="#CCCCCC"> was getting</font><font color="#E5E5E5"> as</font> <font color="#E5E5E5">much credit as I thought he did</font><font color="#CCCCCC"> but he</font> still accepted the trade and I told him you<font color="#E5E5E5"> know once you trade these in though</font> there's no you can't you know can't<font color="#CCCCCC"> get</font> these back<font color="#E5E5E5"> that's our policy</font><font color="#CCCCCC"> he's like</font> <font color="#E5E5E5">okay I understand</font> excuse me so he picks out<font color="#E5E5E5"> a game he buys</font> it<font color="#E5E5E5"> and leaves but that</font><font color="#CCCCCC"> wasn't in the</font> transaction<font color="#E5E5E5"> wonderful</font><font color="#CCCCCC"> okay</font><font color="#E5E5E5"> it's almost</font> closing time<font color="#CCCCCC"> got another hour</font><font color="#E5E5E5"> to</font><font color="#CCCCCC"> go it's</font> great<font color="#CCCCCC"> back to</font><font color="#E5E5E5"> Reddit and then this woman</font> <font color="#CCCCCC">and the guy comes</font><font color="#E5E5E5"> back I'm like uh hello</font> and she's like<font color="#E5E5E5"> I</font><font color="#CCCCCC"> need to</font><font color="#E5E5E5"> return this</font> game and get those<font color="#E5E5E5"> games back that he</font> just traded in I'm<font color="#E5E5E5"> like well I can't do</font> that<font color="#CCCCCC"> that's</font><font color="#E5E5E5"> not how that works</font><font color="#CCCCCC"> there's</font> no way to just undo a trade once you do a trade<font color="#E5E5E5"> it's gone it's done</font><font color="#CCCCCC"> you've done</font> <font color="#CCCCCC">the trade and</font><font color="#E5E5E5"> she's like what that's not</font> acceptable<font color="#CCCCCC"> I'm like well that's</font><font color="#E5E5E5"> I'm</font> sorry<font color="#CCCCCC"> that's</font><font color="#E5E5E5"> just</font><font color="#CCCCCC"> our policy that's what</font> we can't do<font color="#E5E5E5"> and then</font><font color="#CCCCCC"> she goes into just</font> a<font color="#E5E5E5"> screaming she tries to like start a</font> screaming match with<font color="#E5E5E5"> me and she's just</font> like you<font color="#E5E5E5"> stupid fucking asshole why</font> don't the fuck you help me you dumb piece<font color="#E5E5E5"> of shit</font> and I'm like<font color="#E5E5E5"> look lady</font><font color="#CCCCCC"> cuz I had it at</font> this point now even if I could<font color="#E5E5E5"> help you</font> <font color="#CCCCCC">I wouldn't but guess what I can't</font><font color="#E5E5E5"> so</font> <font color="#CCCCCC">goodnight</font><font color="#E5E5E5"> and</font><font color="#CCCCCC"> she's glares</font><font color="#E5E5E5"> at me</font><font color="#CCCCCC"> and</font> storms out and I'm like okay well<font color="#CCCCCC"> that's</font> <font color="#E5E5E5">the</font><font color="#CCCCCC"> end of that I'm crazy lady</font><font color="#E5E5E5"> she's</font> gone that's great<font color="#E5E5E5"> now mind you this</font> confrontation<font color="#E5E5E5"> was a lot longer than</font><font color="#CCCCCC"> I'm</font> saying<font color="#E5E5E5"> it sounds like oh it was</font><font color="#CCCCCC"> just a</font> <font color="#CCCCCC">couple seconds</font><font color="#E5E5E5"> she was in there</font><font color="#CCCCCC"> for a</font> <font color="#CCCCCC">good solid</font><font color="#E5E5E5"> couple minutes actually</font> because she<font color="#CCCCCC"> just sat there silently</font> staring at me sometimes<font color="#E5E5E5"> and I said I</font> can't do it<font color="#E5E5E5"> and there were long pauses</font> between screaming because<font color="#CCCCCC"> I just</font><font color="#E5E5E5"> kind of</font> look weird<font color="#E5E5E5"> and there were a lot of other</font> expletives and things that<font color="#E5E5E5"> she said</font><font color="#CCCCCC"> that</font> we're trying<font color="#E5E5E5"> to convince me to help her</font> customers<font color="#CCCCCC"> always try to yell at you and</font> for some reason<font color="#CCCCCC"> they think that's</font><font color="#E5E5E5"> gonna</font> make me help them and in any industry <font color="#CCCCCC">any</font><font color="#E5E5E5"> service industry</font><font color="#CCCCCC"> I</font><font color="#E5E5E5"> don't know what</font> <font color="#E5E5E5">just happened</font><font color="#CCCCCC"> it all consolidated</font><font color="#E5E5E5"> the</font> one monitor<font color="#E5E5E5"> I'm sorry guys it's really</font> unprofessional<font color="#CCCCCC"> because</font><font color="#E5E5E5"> it's video super</font> <font color="#E5E5E5">professional</font><font color="#CCCCCC"> um</font><font color="#E5E5E5"> I</font> <font color="#E5E5E5">I'm not gonna</font><font color="#CCCCCC"> help</font><font color="#E5E5E5"> you</font><font color="#CCCCCC"> if you yell</font><font color="#E5E5E5"> at me</font> <font color="#CCCCCC">I will make your day a living</font><font color="#E5E5E5"> hell as</font> much as I<font color="#E5E5E5"> can because I'm paid by the</font> hour<font color="#E5E5E5"> to be here you're wasting your time</font> at this point I am wasting your free time as much<font color="#E5E5E5"> as I can</font><font color="#CCCCCC"> if you're gonna</font> piss me off<font color="#CCCCCC"> if you pissed</font><font color="#E5E5E5"> me off you're</font> <font color="#E5E5E5">gonna get the worst copy of the game</font> <font color="#E5E5E5">this can be scratched up no manual and</font> no cover<font color="#E5E5E5"> art even if</font><font color="#CCCCCC"> I have a</font><font color="#E5E5E5"> factory</font> <font color="#E5E5E5">sealed quote-unquote</font><font color="#CCCCCC"> pre-owned game in</font> here<font color="#E5E5E5"> you're not</font><font color="#CCCCCC"> getting that you're</font> getting<font color="#E5E5E5"> the shit</font><font color="#CCCCCC"> won in fact I will go</font> out<font color="#CCCCCC"> of my way</font><font color="#E5E5E5"> to Frankenstein a shit</font> case while you're looking<font color="#CCCCCC"> away to give</font> you the worst product<font color="#E5E5E5"> I possibly can</font> because if you're being<font color="#E5E5E5"> an asshole</font><font color="#CCCCCC"> as</font> someone<font color="#CCCCCC"> who's making a minimum</font><font color="#E5E5E5"> wage</font><font color="#CCCCCC"> you</font> really need to take a hard<font color="#CCCCCC"> look</font><font color="#E5E5E5"> at your</font> life because<font color="#E5E5E5"> that's just sad I mean</font> that's what a lot of<font color="#E5E5E5"> these people did</font> and I feel like a lot<font color="#CCCCCC"> of</font><font color="#E5E5E5"> these</font><font color="#CCCCCC"> people</font> <font color="#CCCCCC">were living terrible lives themselves</font> and going<font color="#CCCCCC"> to the store</font><font color="#E5E5E5"> was the only</font> semblance of power they had so<font color="#E5E5E5"> anybody</font> <font color="#E5E5E5">with a bit</font><font color="#CCCCCC"> of power</font><font color="#E5E5E5"> as they say absolute</font> power corrupts absolutely<font color="#CCCCCC"> and I will say</font> a little bit<font color="#E5E5E5"> of power will be taken a</font> mile an inch of power will be<font color="#E5E5E5"> taken a</font> mile and they will do<font color="#CCCCCC"> everything in</font> <font color="#CCCCCC">their power to make your</font><font color="#E5E5E5"> life miserable</font> <font color="#E5E5E5">and that's what a lot</font><font color="#CCCCCC"> of</font><font color="#E5E5E5"> people did when</font> I was working retail<font color="#E5E5E5"> they looked down</font><font color="#CCCCCC"> on</font> you<font color="#E5E5E5"> immediately they would swear at you</font> something that most people<font color="#CCCCCC"> don't do to</font> other<font color="#CCCCCC"> people that are just walking on</font> the<font color="#E5E5E5"> street</font><font color="#CCCCCC"> or a friend you know people</font> <font color="#E5E5E5">that they know</font><font color="#CCCCCC"> I blows my mind that</font> <font color="#CCCCCC">these</font><font color="#E5E5E5"> people act this way in</font><font color="#CCCCCC"> public</font><font color="#E5E5E5"> to</font> other human beings<font color="#CCCCCC"> it never done this to</font> people and I<font color="#CCCCCC"> don't understand</font><font color="#E5E5E5"> the</font> mentality<font color="#CCCCCC"> of</font> people doing<font color="#CCCCCC"> it</font><font color="#E5E5E5"> so this lady screams at</font> <font color="#CCCCCC">me she leaves after I tell her off a</font> <font color="#E5E5E5">little bit</font><font color="#CCCCCC"> I never swore her though</font> I will I've never sworn at a customer that I can remember<font color="#E5E5E5"> I don't</font><font color="#CCCCCC"> think I have</font> <font color="#E5E5E5">I've sworn around customers that were</font> like regulars at<font color="#E5E5E5"> Gamestop</font><font color="#CCCCCC"> and</font><font color="#E5E5E5"> they were</font> cool<font color="#CCCCCC"> they're</font><font color="#E5E5E5"> basically my friends at</font> <font color="#CCCCCC">that point</font><font color="#E5E5E5"> those people I mean</font><font color="#CCCCCC"> wasn't a</font> big deal I wasn't<font color="#CCCCCC"> yelling</font><font color="#E5E5E5"> at them but I</font> never<font color="#E5E5E5"> I never swore at a customer I</font> always wanted<font color="#CCCCCC"> to</font><font color="#E5E5E5"> believe me</font><font color="#CCCCCC"> I</font><font color="#E5E5E5"> always</font> wanted to<font color="#E5E5E5"> but I never did</font><font color="#CCCCCC"> I never</font> snapped anyone well I snapped<font color="#CCCCCC"> I mean I</font> just<font color="#E5E5E5"> told you I did</font><font color="#CCCCCC"> but you know what I</font> mean I never screamed or yelled or <font color="#E5E5E5">didn't thing like that</font> I just calmly would show them how stupid they're being but this lady <font color="#CCCCCC">unfortunately in the end</font><font color="#E5E5E5"> once again</font> proved how shitty this world is because she called the next<font color="#CCCCCC"> day</font><font color="#E5E5E5"> she called my</font> manager<font color="#E5E5E5"> because I was the manager on</font> duty<font color="#CCCCCC"> because she asked for the</font><font color="#E5E5E5"> manager</font> that<font color="#E5E5E5"> was always a hat satisfying moment</font> when the<font color="#E5E5E5"> person asks the manager on duty</font> I'm like I'm the manager on duty that's right I'm handling<font color="#E5E5E5"> the</font><font color="#CCCCCC"> situation you're</font> not<font color="#E5E5E5"> getting your free shit through me</font> <font color="#E5E5E5">because I would never concede to the</font> customer I'm not your bitch you're mine <font color="#CCCCCC">welcome to my house this</font><font color="#E5E5E5"> is my store</font> you'll fuck with me<font color="#E5E5E5"> that's how I felt</font> <font color="#E5E5E5">because</font><font color="#CCCCCC"> it became a lot</font><font color="#E5E5E5"> of us versus</font> <font color="#E5E5E5">them because the</font><font color="#CCCCCC"> animosity that we held</font> towards the customers that were just bitter<font color="#E5E5E5"> awful pieces of dogs especially</font> <font color="#E5E5E5">during holidays like I said so thus</font> versus<font color="#E5E5E5"> them thing happened especially</font> because of<font color="#E5E5E5"> ladies like this who would</font> then call later<font color="#E5E5E5"> got in touch</font><font color="#CCCCCC"> with the</font> store store manager and somehow that got <font color="#CCCCCC">escalated I don't even know even further</font> <font color="#E5E5E5">and we had to give her her games back</font> <font color="#E5E5E5">and she got the game that she was buying</font> for free so this person<font color="#E5E5E5"> won at the end</font> <font color="#CCCCCC">of the day and it's it's a lot of people</font> are like<font color="#E5E5E5"> children still they'll throw a</font> tantrum<font color="#E5E5E5"> they'll swear you they'll be a</font> horrible person<font color="#E5E5E5"> and retail will reward</font> <font color="#E5E5E5">this behavior and just like a shitty</font> child<font color="#E5E5E5"> they will become shittier</font> and that's exactly<font color="#CCCCCC"> how this woman has</font> probably become this awful<font color="#CCCCCC"> and you know</font> what<font color="#E5E5E5"> that woman's kid it's probably</font> <font color="#E5E5E5">gonna grow up just the same because she</font> sees or he sees his<font color="#E5E5E5"> mom doing</font><font color="#CCCCCC"> that kind</font> of shit getting away with<font color="#E5E5E5"> it</font><font color="#CCCCCC"> getting</font> <font color="#CCCCCC">like</font><font color="#E5E5E5"> more free stuff</font><font color="#CCCCCC"> he's gonna</font><font color="#E5E5E5"> go oh</font> well<font color="#E5E5E5"> that's how I</font><font color="#CCCCCC"> should</font><font color="#E5E5E5"> act then</font> because I get rewarded<font color="#CCCCCC"> for it so retail</font> is rewarding shitty people<font color="#E5E5E5"> and</font><font color="#CCCCCC"> this</font> shitty people<font color="#E5E5E5"> just get shit here and</font> then their children<font color="#CCCCCC"> get shitty</font><font color="#E5E5E5"> and it's</font> just it's<font color="#CCCCCC"> like a branching chain of</font> awful people<font color="#E5E5E5"> and I think that's why</font> retail has become the pit of horribleness<font color="#E5E5E5"> that it is this today I</font> don't know what it was<font color="#CCCCCC"> like</font><font color="#E5E5E5"> in the past</font> <font color="#CCCCCC">I wasn't alive</font><font color="#E5E5E5"> but nowadays I could tell</font> you it's awful<font color="#E5E5E5"> people people are awful</font> <font color="#E5E5E5">and it's unfortunate</font><font color="#CCCCCC"> there</font><font color="#E5E5E5"> were there</font> were like I said there were quite<font color="#E5E5E5"> a few</font> <font color="#E5E5E5">people</font><font color="#CCCCCC"> that</font><font color="#E5E5E5"> were regulars they became</font> basically<font color="#E5E5E5"> my friend like they would</font> drive out of<font color="#CCCCCC"> their way to come to our</font> game stop because they loved us<font color="#CCCCCC"> me the</font> assistant<font color="#E5E5E5"> manager and a couple other</font> people<font color="#E5E5E5"> they</font><font color="#CCCCCC"> they would go out of their</font> way<font color="#CCCCCC"> just to see us they'd felt the</font> <font color="#E5E5E5">surveys</font><font color="#CCCCCC"> just to help us out because we</font> <font color="#CCCCCC">were nice to people that were nice super</font> <font color="#CCCCCC">simple</font><font color="#E5E5E5"> you're nice to us we're nice to</font> you<font color="#E5E5E5"> treat</font><font color="#CCCCCC"> us like shit</font><font color="#E5E5E5"> we're not gonna</font> help you as much more just<font color="#E5E5E5"> not it's not</font> <font color="#E5E5E5">gonna happen</font><font color="#CCCCCC"> so</font><font color="#E5E5E5"> treat other people with</font> respect<font color="#CCCCCC"> think of think of yourself in</font> their situation<font color="#CCCCCC"> if you were in that</font> <font color="#CCCCCC">situation</font><font color="#E5E5E5"> working</font><font color="#CCCCCC"> a shitty job</font> minimum<font color="#CCCCCC"> wage</font><font color="#E5E5E5"> terrible hours you don't</font> really get any time off<font color="#CCCCCC"> and</font><font color="#E5E5E5"> then someone</font> <font color="#E5E5E5">just comes in and just starts yelling</font><font color="#CCCCCC"> at</font> you<font color="#E5E5E5"> like do you really need that</font><font color="#CCCCCC"> you've</font> got<font color="#E5E5E5"> enough to deal</font><font color="#CCCCCC"> with so</font><font color="#E5E5E5"> just think</font> <font color="#CCCCCC">about that the next time you're in</font><font color="#E5E5E5"> a</font> store they're human beings and<font color="#E5E5E5"> they</font> <font color="#CCCCCC">deserve to</font><font color="#E5E5E5"> be</font><font color="#CCCCCC"> treated</font><font color="#E5E5E5"> that way so that's</font> the message<font color="#E5E5E5"> of this story I've got a lot</font> of<font color="#E5E5E5"> other stories about tales from retail</font> <font color="#CCCCCC">this was</font><font color="#E5E5E5"> the whole series a bunch of</font> <font color="#E5E5E5">other customers that are terrible and</font> <font color="#CCCCCC">I might I</font><font color="#E5E5E5"> might skim through the old</font> videos to<font color="#E5E5E5"> make sure I'm not</font><font color="#CCCCCC"> repeating</font> <font color="#CCCCCC">myself</font><font color="#E5E5E5"> I hope I didn't repeat myself</font> <font color="#E5E5E5">today if I did hopefully</font><font color="#CCCCCC"> you</font><font color="#E5E5E5"> enjoyed my</font> <font color="#CCCCCC">new way of retelling</font><font color="#E5E5E5"> it I'm sure</font><font color="#CCCCCC"> I</font><font color="#E5E5E5"> told</font> it a little<font color="#E5E5E5"> bit differently at least and</font> as<font color="#E5E5E5"> always everyone have a Fanta tastic</font> <font color="#E5E5E5">day see ya</font>
Info
Channel: FANTAVISION
Views: 72,246
Rating: 4.8528557 out of 5
Keywords: tales from retail, retail, retail job, gamestop, walmart, employee, retail sucks, terrible customers, rude customers
Id: bqYwENt_n-U
Channel Id: undefined
Length: 22min 34sec (1354 seconds)
Published: Tue Nov 07 2017
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