FOR BEING WITH US ON THIS TUESDAY. I AM RAJ MATHAI. >> AND I'M AUDREY ASISTIO. IT'S BEEN MORE THAN A MONTH SINCE THE TRAGIC CRASH IN SAN FRANCISCO KILLED A FAMILY OF FOUR. AN SUV DRIVEN BY 78-YEAR-OLD WOMAN CAREENED INTO THE FAMILY AS THEY WAITED FOR A BUS. AND THIS WEEK, THE SF MTA HAS BEEN GETTING FEEDBACK FROM RESIDENTS AND BUSINESS OWNERS ON A PLAN TO MAKE THE TRANSIT HUB SAFER, BUT IT'S GETTING RESISTANCE FROM SOME BUSINESS OWNERS. HERE IS NBC BAY AREA SERGIO QUINTANA . >> AT THE INTERSECTION, WHERE MANY TRAINS, BUSES, CARS, THERE IS A NEW ADDITION TO THE SCENERY. A SERIES OF POSTERS HAS BEEN TAPED TO LABELS CALLING FOR RESIDENTS TO SAVE WEST PORTAL. THE CONCERN? A PROPOSAL BY THE -- TO MAKE CHANGES TO MAKE THIS VERY BUSY INTERSECTION SAFER FOR PEDESTRIANS. >> THE CONCERN IS THAT THE CHANGES ARE COMING THROUGH WITHOUT ACTUALLY SITTING DOWN WITH THE COMMUNITY TO WORK THROUGH LIKE WHAT IS OUR GOAL? THESE ARE OUR IDEAS. LIKE DO YOU HAVE CONSTRUCTIVE CRITICISM? >> Reporter: HE IS -- HARDWARE STORE, WHICH IS JUST A FEW DOORS DOWN FROM THE INTERSECTION. HE SAYS MANY BUSINESS OWNERS AND RESIDENTS HAVE BEEN TALKING WITH SFMTA FOR TRAFFIC SAFETY FROM THIS NEIGHBORHOOD FOR YEARS AND HE BELIEVES THOSE INVOLVED AGREE TO ABOUT 80% OF THE PROPOSED CHANGES. BUT HE AND THE OTHER BUSINESS OWNERS WHO SPOKE WITH THE OFF- CAMERA SAY THIS PROPOSAL SEEMS TO BE RUST. >> I THINK THIS INTERSECTION IS BEING LOOKED AT UNFAIRLY AND I THINK OPPORTUNISTICALLY DUE TO THE TRAGEDY THAT HAPPENED ON MARCH 16th WITH A FAMILY OF FOUR, WHICH TRAGICALLY SLEPT OFF THE CORNER RIGHT HERE. >> -- IS A CANDIDATE FOR DISTRICT 7 SUPERVISOR. HE SAYS SOME RESIDENTS WE CHANGES TO THIS INTERSECTION COULD AFFECT OTHER NEARBY INTERSECTIONS NEGATIVELY. THE DRAFT PROPOSAL FROM THE -- WOULD RESTRICT MOST PRIVATE VEHICLES FROM ENTERING THE INTERSECTION. DRIVERS WOULD BE FORCED TO MAKE RIGHT TURNS DIRECTING THEM AWAY. A PEDESTRIAN PLAZA WOULD BE BUILT IN THE HORSESHOE AREA NEAR THE TRAIN PLATFORMS WHERE SFMTA TRUCKS NOW PARK. >> Reporter: SUPERVISOR SAYS THE QUADRUPLE FATAL TO CRASH THAT HAPPENED HERE IS TRULY ONE OF THE REASONS WHY SOMETHING IS BEING DONE QUICKLY. >> WE WANT TO MAKE SURE THAT PEOPLE OUTSIDE OF WEST PORTAL, INSIDE WEST PORTAL UNDERSTAND THAT WE WILL ACT TO MAKE THE COMMUNITY SAFER AND IT'S NOT GOING TO TAKE US FIVE YEARS. IT'S SOMETHING THAT WE KNOW WORKS. >> Reporter: THE SFMTA HAS BEEN HOSTING LISTENING SESSIONS FOR THESE PROPOSED CHANGES. THE NEXT ONE IS SCHEDULED FOR TOMORROW AFTERNOON AT THE -- LIBRARY. SUPERVISOR SAYS THOSE SESSIONS HAVE BEEN HELPFUL AND SHE'S LOOKING FORWARD TO SFMTA ADDING SOME OF THE SUGGESTIONS THEY'VE ALREADY HEARD. CHARGES AGAINST THE DRIVER IN THE
