NEWS WITH SARA DONCHEY ON CBS NEWS BAY AREA. >> HELLO. I'M SARA DONCHEY. >>> WE HAVE HEARD THE WORD FRUSTRATION A LOT WHEN IT COMES TO HOW BUSINESS OWNERS AND RESIDENTS FEEL ABOUT CRIME IN SAN FRANCISCO. TODAY WE SAW THAT FRUSTRATION COME TO LIFE AS A GROUP OF PEOPLE DROWNED OUT A SAN FRANCISCO SUPERVISOR IN A HEATED CONFRONTATION CENTERED AROUND PUBLIC SAFETY. SUPERVISOR CONNIE CHAN REPRESENTS DISTRICT 1 WHICH INCLUDES THE RICHMOND DISTRICT. THAT'S ONE OF THE CITY'S SAFEST NEIGHBORHOODS BY THE NUMBERS, BUT LATELY THERE'S BEEN AN OUTCRY THERE OVER THE CITY NOT DOING ENOUGH TO STOP CRIME. WE COVERED THE DEADLY BEATING OF A RICHMOND DISTRICT STORE CLERK LAST AUGUST KILLED TRYING TO STOP A THEFT. LATE LAST MONTH A 22-YEAR-OLD MAN WAS ARRESTED AFTER SLASHING TIRES OF ALMOST TWO DOZEN CARS NEAR 12th AND ANZA, JUST SOME EXAMPLES. ANDREA NAKANO TALKED TO A COMMUNITY LEADER WHO HAD HELPED PEOPLE BOLT THEIR GARAGES AND SECURE THEIR HOMES. HE SAYS CONNIE CHAN HAS BEEN ABSENT FOR ALMOST ALL OF THE NEIGHBORHOOD'S RECENT PUBLIC SAFETY MEETINGS. >> Reporter: MARK DIETRICH IS TRYING TO MAKE HIS COMMUNITY SAFER ONE STEP AT A TIME. HE'S SEEN TOO MANY OF HIS NEIGHBORS CALL IT QUITS IN THE RICHMOND. >> EVERYBODY IS ONE INCIDENT AWAY FROM LIKE I'VE HAD IT. I'M OUT OF SAN FRANCISCO. WHEN THEY LEAVE, WE LOSE WHAT MAKES SAN FRANCISCO AMAZING, WHICH IS ITS PEOPLE. >> Reporter: YOU CAN SEE THE ISSUE OF PUBLIC SAFETY AND HOW TO IMPROVE IT IS A CONTENTIOUS ONE DURING THIS MEDIA EVENT FRIDAY HELD BY SUPERVISOR CONNIE CHAN. >> PUBLIC SAFETY IS A CRITICAL ISSUE THAT WE'RE FACING NOT JUST IN SAN FRANCISCO -- >> THEN WHY DO YOU SAY YOU WANT TO DISMANTLE SFPD? >> LOOK AT THESE PEOPLE. THEY CAN'T LET ME TALK BECAUSE THEY'RE TOO AFRAID IF I ACTUALLY START TALKING, I'LL BE ABLE TO TELL THE TRUTH THE FACT THESE PEOPLE PLAY POLITICS WITH PUBLIC SAFETY. >> Reporter: SUPERVISOR CHAN IS RUNNING FOR REELECTION THIS NOVEMBER WHERE PUBLIC SAFETY IS THE MAIN FOCUS. CHAN SURROUNDED BY BUSINESS LEADERS DEMANDED MORE RESOURCES FOR HER COMMUNITY FROM MAYOR LONDON BREED AND POLICE CHIEF BILL SCOTT. >> LOOK, WE HAVE A LOT OF ISSUES FACING THE RICHMOND AND IT'S VERY MUCH THE SAME THE REST OF THE CITY FACES AND AT THE END OF THE DAY DOESN'T THE BUCK STOP WITH THE MAYOR? WHEN WE ARE PLEADING FOR RESOURCES AND HELP FOR PUBLIC SAFETY AS WE HAVE DONE AGAIN AND AGAIN, THE QUESTION IS WHERE IS THE MAYOR? >> Reporter: MAYOR BREED'S OFFICE ISSUED A SCATHING STATEMENT SAYING SUPERVISOR CHAN HASN'T ASKED FOR A MEETING TO TALK ABOUT PUBLIC SAFETY IN THE RICHMOND. THE STATEMENT WENT ON TO SAY, "IF SHE WANTS TO WORK WITH THE MAYOR TACKLING NEIGHBORHOOD ISSUES, SHE COULD START BY ACTUALLY ASKING HER TO SIT DOWN AND TALK ABOUT IDEAS OR SOLUTIONS. THAT'S THE HARD WORK MANY OF HER COLLEAGUES DO EVERY DAY." RESIDENTS LIKE MARK DIETRICH ARE QUESTIONING SUPERVISOR CHAN'S LEADERSHIP WHEN IT COMES TO CRIME. HE SAYS CHAN HAS BEEN MISSING FROM SEVERAL COMMUNITY MEETINGS, ESPECIALLY AFTER THE RICHMOND WAS SHATTERED BY THE DEATH OF A STORE CLERK WHO WAS BRUTALLY BEATEN WITH A BAT LAST AUGUST. >> SHE'S BEEN IN OFFICE FOR FOUR YEARS, 3 1/2, AND SHE'S BEEN PRETTY MUCH ABSENT AND EVERY TIME THERE'S AN ISSUE THAT HAS TO DO WITH BUB SAFETY SHE'S BEEN ON THE WRONG SIDE OF IT. >> Reporter: DIETRICH HAS CREATED HIS OWN WEBSITE TO PROVIDE CRIME SAFETY TIPS TO HIS NEIGHBORS. HE'S ALSO ACTIVE ON SOCIAL MEDIA PLATFORMS TO BRING RESIDENTS TOGETHER, BUT HE SAYS HE NEEDS HELP. >> WE'RE LEFT TO DEFEND OUR NEIGHBORHOOD AND OUR HOMES AND SO THAT'S WHAT'S SO FRUSTRATING, BECAUSE WE FEEL LIKE HEY, YOU KNOW, WE LIVE IN A CITY. WE ELECT THESE
