SERVICE CALL FROM HELL NO ONE CAN FIX IT

morning guys it's october 16 2021. so in here i got a um i got a call from this fellow plumber around my area or he's a couple of towns over and uh he's been having problems with his oil burner um i guess there was a bunch of guys that went over there and tried to work on it no one could figure out why it's tripping out it right it runs for a couple of weeks a month and it trips out so i went over there probably a month ago and uh i put a new nozzle in there readjusted the oil we adjusted the the electrodes and checked it and it was firing up fine and everything he's got a big outside tank over there and he's got a tiger loop added to it and the guy didn't leave no tags on what he did i believe he said he changed the pump over there the other guy changed the pump and uh well i'm going back over there and see if i could get into it a little bit deeper usually i just make adjustments on them and they're fine but i guess it's an ongoing issue over there and the guy who wants to get it resolved for the winter and i told him we're gonna take one step at a time here so sometimes these can be tricky especially if they run for a month or two weeks and then trip out right but he's got a tiger loop over there and uh i asked him if the guy put the bypass plug in the pump he said he asked him that and the guy said he did so i'm not sure um if the plugs i might have to take the pump apart look and see if the bypass plugs in there to make the tiger loop work properly um it could be the controls bad the transom and the electronic transformers i mean it's not always easy when they when they uh they run for a month type of thing so he just wants it we're gonna go over there and see make a decision on what we're gonna do next miss molly you love daddy i know you love daddy yeah i know you little daddy miss my highlight miss my hallway so it won't fire hey watch this what it does [Music] fire that time come on man all right we'll see if we can figure out what's going on with it so what was it i could smell the oil in there can you yeah yeah can you smell it yeah so it's been dumping either it's not sparking or this uh yeah i'm thinking that because this thing's full of oil yeah he might not have put the bypass plug in oh we're going to check all that okay i want to check all these lines make sure they're in the right way because you might be using this as a one pipe when this runs this you should see oil coming in here at first it was up there like here steve let's try it again when this thing runs you should see oil oh okay see because this thing's supposed to be circulating through here and then just pulling what it needs for the tank i don't see any circulation do you no see there's no circulation in this so something something might be wrong with that i mean that's i mean that's brand new too i mean i know brand new [ __ ] breaks but all right so i was here actually a month ago we said electrodes burn ahead uh purged clean burn ahead pump reset running smooth let's try that i'm gonna check that i'm gonna check that out okay this is flipping monster holy [ __ ] we got oil on the tank he's got a two pipe and he converted it over to a one some oil replacements yeah yeah i've ended up trying to get some of them myself oh that's where the money is you know absolutely yeah i do it if they need it i don't really kind of push it no i don't really try to yeah oversold [ __ ] right all right so we're coming in here yeah this is the supply and then that's the return there's going to be some ways that people want you to fix that you just like you you need a new you know i'm going to press that all the time sometimes yeah hopefully he hooked this up the right way the supply and return he changed the pump you said right he did yeah yeah that was a you know it was a pump um you said he changed the pump he did change the pump i don't have to show you and he said that he put you asked him about the bypass plug i i did yeah and he said he put it in yeah we'll find out right now i bet you it's not in there so would that cause that to fill up with the bypass with the new rule oh it's not gonna work not gonna acts like a two pipe system one pipe from the tank does that make sense yeah absolutely so actually it's really good for an outside tank that's cold oil like that because you're doing is you're uh you're just pulling what you need from the tank and the rest is being worked in the tiger loop right so the two pipe works through the tiger loop and then the one pipe is pulling from the tank and it's not before with the two pipe you were circulating the cold a lot of oil a lot of oil was circulating now you're not really circulating a lot of oil because you're just pulling what you need for it to run it is heating it up in the meantime because it's it's cold oil because that's an outside tank right yeah so actually it's a real good thing to do and you get crazy vacuum pulled from this thing tilting the tiger loop [Music] usually you pull like seven inches with a pump like this i think we'll pull probably 13 with the tiger loop so that's a lot better all right what do we got here let's see yeah i had a couple of boilers i wanted to change those high high co levels guys selling the house wants me to go over there that's blessed give up give it my blessing well it's going to be right absolutely worth somebody dying over right i bet you i bet you there's no there's no uh bypass plug in there i hope that's what it is yeah me too oh what's in there it's got it in there so you know there's two lines here going outside you don't know which one is what no but when i pulled that bulkhead out of the uh out of the oil tank i mean those two pipes they go all the way down both of them both of them go all the way down i mean within an inch of each other yeah okay yep so it doesn't matter no it doesn't matter like i said i put it i put it uh 125 pounds of air in the line when i thought it was a leak in the line and it holds there i mean there's no leak in that line so if there's a plug in there [Applause] all right crazy but you gotta check [ __ ] right yeah it definitely smells like a uh when we started it i could smell the oil so that's telling me it's not it's not getting spark so it may be an intermittent spark it's it's sparking sometimes or not other times oh it's either it's not getting fuel or it's not getting something because um there was fuel in there because when it started up i could smell it so in other words it might have been trying to run yeah and that transformer wasn't sparking dumping oil in there yeah it's probably this transformer that's bad okay [Music] well we do have the bypass plug in there but you know what's got me kind of it out let me see what he's on here and what an outlet is the outlet i don't see the movement inside the tiger loop which gets me kind of making me wonder here well i mean maybe probably because it's full right it wouldn't fully maybe see movement we should be going in we're going to dump some we're going to dump some out on there i'm going to change that fill check that filter unless he's got a bad pump there i mean that's possible before you when you seen that tiger loop was it full like that when i first when it was first put in no it was not it was not full no so my biggest that transformer that's junk they're known to work and then not work we're gonna check a couple other [Music] i mean times and error is the only way to determine that unfortunately yeah because sometimes it works sometimes it don't that's crazy all right so we get the supply coming in here electronic we'll dump some more a lot of that title open we'll see if we could um get it to work better so before when you hit it it didn't fire up no no it just did well no yeah i mean i wish i could it tried to fire and it just cuts out right away yeah you smell no fumes or nothing like that right i did not know [Music] why did you put the tiger loop in because you were having problems with pulling oil just trying everything i mean but this problem has been ongoing and like i said the other guy would you know recommend replacing this replacing that and put the tiger loop in and it just keeps happening well as far as you know the only thing he really did was change this pump correct yeah i mean he might achieve he might have changed their control i i don't remember i guess anyone why i like to leave a tag so i can't get a hold of them we'd like to leave a tag so we can look back and see what it was what what they did at what time you know i mean yeah unfortunately and it's obvious why we wanted to stop stop saying stop answering the phone that's all what's good okay that's one more together it looks clean definitely does look full huh for sure [Applause] so where'd you get the title loop it's whitehouse.com i buy a lot of [ __ ] off them guys most of my [ __ ] i get there you um it's cheaper i know it is yeah i get it within a day two days i got it yeah [Applause] no actually i've been using them guys i've been buying a bunch of shits cheaper i try and look around for the best price yeah why not how far down is that uh them lines going into the tank like are they way down off no about a foot down a foot off the bottom no then the lines are going to the tank yeah they go into the top of the tank yeah but how far down into the tank do they go oh um like like a foot off the bottom of the tank i mean at the most or maybe even closer than that now we'll dump it some oil out of this thing we should see it when we run it with um we should see it circulating in there okay dump the oil out and we'll see it's kind of weird but usually i don't see them full like that the tiger loops [Music] so you've been trying to get more boiler replacements yeah i mean you know i don't advertise this word it is yeah all right so we're coming out of here coming out of here into the into the suction you do what you don't do oil just gas i mean no i mean you know enough you can get it going again and i mean i don't do cleanups or anything how old is this tiger loop it's not that old is it two months yeah all right so we're gonna open this up put this back together here we'll try it we should see the oil you know circulating in there even hook back up so both lines go into the tank the same amount in other words a lot of times the return won't go in all the way it just dumps in the top of the tank you know was there any check valves or just copper pipe going down there black pipe half inch black oh half inch black was there a check valve on the bottom no no check valve i think i might have checked this but i'm especially sure if i did uh if we did check the uh electrical connections here on this thing did i check it i would say this transform was probably what i issue is it could be firing sometimes and sometimes not it's very common i've got a plug here see this is only a 15 second control some of the other ones you could set for 70. you could set them for uh 45 seconds which gives you a lot longer longer um ignition trial time you know oh really yeah because sometimes 15 seconds is a lot of time you know what i mean all right let's hit that switch yeah you see the ear yep that's how that's what it's supposed to look like but you know coming up a little bit not supposed to be full like it was it's not pumping it's a bad pump that a [ __ ] it's not pumping i hit the switch we have to check the motor to pump coupling and uh let's make sure it's good right so that's why we're smelling oil a thing wasn't it's not pumping oil looks okay let's put a different pump in there and try you get a it pump and be dumping oil in there you wouldn't get that oil smell now if the spark's bad or the pump is bad you'll get that oil spill because it's spitter and sputtering or it's running and it's not igniting [Music] so that tells me that the control is probably fine so actually it's good for uh outside oil tanks yeah because it heats the oil up you know before with the two pipe systems you had cold oil a lot of cold oil circulating through the system because it was coming in and going out which would have been an automatic bleed also and it also helps with any if you have an air issue correct yeah supposedly turn this on we can check the filter was fine i'm gonna put the coupler back in the pump yeah i'd be nice to get this straightened out for you huh so you're redoing the siding and the deck and now you're just finishing it yeah just fishing and finishing it up yeah the month will be all set with the outside the roof over i got some work to do on my house i mean i rebuilt it 40 years ago but it's yeah it's 40 years yeah it's a long time absolutely anybody's worth all that stuff i've been there since i've been 17. [Music] 57 now that's a flipping run and a half no absolutely probably should have got something better but i guess i'm problem is i got my business there you know and it's not easy just to pack up i mean huh that's enough to move here absolutely especially when i got the big garage and my business is located there yeah all right and yes [Music] so you see how big this is here that's that's a two stage the other one's only single stage see the difference all right let me fire it this should start circulating in there and stay circulating in there go ahead hit it put the circulation in there that's it you see it yep that's what we want okay so go ahead got the delay oil that should start coming out should be squirting out don't look like we're getting in the juice to that uh [Music] all right shut it off so i was getting i was getting juiced to this and then shutting off and then getting juiced to it and shutting off yeah yeah i think so we're gonna we're gonna tie it in with the uh the pump for now we'll try it [Applause] get a mass safe thing i mean you can get a ton of work why don't we shut the power off yeah i do a lot with them get a ton of stuff on them guys huh let's save nothing but quality that's totally different huh you know what's the only difference between this is a 45 second delay or oh i can adjust this other one there we go which is what we want right a lot of wires there yeah there is huh shitload [Applause] i'm going to put a jumper on tt there how did you get hooked up with mass safe [Music] um i mean i don't know i mean i contacted them oh okay yeah i mean you gotta do uh take your ac check classes you know because they they don't offer any um qualifications for you know gas heating and everything but the ac they do every couple years you'll do ac check classes with them all right let's turn on the pile and we'll see what we've got here i'm gonna open i'm gonna open when it closed i'm gonna open wow it's the [ __ ] control guy see it tt yeah unless this is stop says limit open tt close limit open it's not getting any not getting anything from the limit see limit open yeah that's exactly the noise admit it was always the [ __ ] limit guy it's the high limit on the boys it's up here it's the control that's why i was losing power that's why i was losing power on the uh all right shut it off let me go get my meter okay son of a [ __ ] so i can get [Music] i mean at least we're getting to the bottom of it here right yep yeah it could be the burner control anything's possible no it's not especially when it comes to electrical all right so i'm gonna put this steak on on there so i could put my meter hook my meter to it right just temporary repeating the ass all right we'll be able to grab that there i'll go easy on you with the labor because i know it's a problem see the problem is i mean it wasn't showing up right like before it ran for a month right yeah i mean all the intermittent times but yeah yep that's what kept happening so i mean he kept telling us 100 this is what it is this is what it is yeah never never mind 100 [ __ ] yeah all right so we're gonna we'll be able to see what it's doing here all right we'll be able to watch this i got the power there all right go ahead and turn it on we've got the 110 going in there see it yep and it's gonna be on a delay it's on standby call for heat unless it was a bad connection there on that uh i'm good now shut it off try it again [Music] we're getting 120 there i mean it's possible that that controls [ __ ] up it might have been a bad connection there on the wire but with this thing it tells you what it does this this type of control will tell you if you lost you lost power or whatnot right it's kind of odd huh it might have been a bad connection right on that that wire what i'm going to do is i'm going to do you have um uh stuff where you could hook up to this if you had to all right shut it off what i'm gonna do is i'm gonna leave the steak on on there all right see that little steak on that i put on there so you could hook a hook something like this up to it okay and then you just have to ground this okay and then you can see if you're getting 110. all right if it starts sputtering like that again well you'll be able to read it what it says right here on this control okay turn it on again because it was saying losing power remember yep yep the other thing it might be too is this tt coming from that controller that's [ __ ] up or loose and not giving us a good connection yeah tight yeah i think i tried tightening all these up last time i was here didn't i i'm not sure i don't think you open that limiter all right let's start let's shut it down for one minute i want to check one thing all right one thing i want to check is this right here know it seems it seems tight we got the power off i want to make sure everything's tight whoa that ground was loose right there guy see that ground yeah it was loose that might have been what the issue was we were losing it with the ground the 110 okay a little vibration was well i was [ __ ] it was loose yeah let's check this one get the power up i don't want to get nothing zapped all right let's turn it on again okay call for heat yeah you can see the title to see the the stuff moving in there and it's like halfway that's what we want we don't want it full all like that yeah [Applause] especially when there's a problem job i mean i work with the people you know you have to sure sounded like a problem to me yeah right well i'm kind of glad that it showed it took me place can you imagine i mean the thing runs good for a month and then starts acting up and no one's around to check it how could you figure it out i mean there could be a nightmare yeah i thought you're back a thousand times trying to figure it out right like i said enough to get myself in trouble so i'm going to leave that connector on there but you have to be careful because you don't want to knock it do you want me to take it off um i got it off can we take it out yeah you're okay you have your left connector like that i don't but i can pick one up a stack ons yeah so so if if this does again i'll i'll leave it on top of the boiler okay all right and you want me to just test for a wall for 120. well if it starts acting out and it's showing here that losing power right losing power from the limit then you've got to check burner coming burner and neutral which you can go to here to neutral and to see if we can if we're losing it there it might be in this connect it might be in this these wires oh okay but you have to check [ __ ] right that's tight all right let's try it again i would definitely we'll save this we'll save the other control no but let's let's leave that one in there because that'll give you a reading on what it did right then it'll tell you if something happened yeah you put down the 45 seconds right yeah view history yes or no and then you could go up or down yes cancel ignition time drawing a cycle 17. running homes i wonder if this one can be a 45 second i'm not sure i was moving inside here i mean it shouldn't be full right it shouldn't be full never yeah now what's happening is this is working right now as a two pipe yeah and then as it needs oil it's pulling what it needs from here so this is going to heat the oil up right and then the cold oil will come in here and get mixed and it's good because you don't want that cold oil right you might have got it right yeah what's good about this controller is it'll tell you what it's doing if you lose power you can go back into history the other one not so much so i think it's a good idea to leave that one in there so we got some kind of feel for what's going on with it kind of like a little computer you know [Applause] replace oil pump replace protect the relay loose wire on main control so we're going to stay with that protector relay because that gives us information it's a better one this tiger loop seems to be working a lot better with that other pump in it we should be off on yeah we got power coming in let's we're off on limit we're gonna be off on limit yeah yeah we're off on limit we're off on limit 180. yep circulator's still running um just went out on us again guys we got a delay maybe nope off again yeah this is what it was doing all right we're to check it same [ __ ] yeah alright let's see if we're getting 110 we should be able to put here in here [Music] yeah we got 110 why did it just oh i'm getting i lost it i lost it there oh now it's coming back 1994 115. look at that [ __ ] what the [ __ ] watch can you see that i'm one one 104 119. now i drop down to 80 something yeah we're losing it somehow all right so the next thing to do is jump out the uh the tt i'm gonna go turn up all those zones turn up all the zones what was that on i loose loose the xx was loose the thermostat y was loose going to that that xxx here yeah it was loose i mean that's what pulls in the tt right yeah it's either that it's either this thing or it's the controls pad everything's tight your priorities off you don't have no storage tank what you do you don't want on priority um is that our priority no i almost thought it was you want to switch on yeah all right so now nothing's going to run until that right now when that once that heats up yeah but uh xx right here so it's either this x xx right or it's that control that's bad we're losing it because i had my meter right on it and i was seeing it drop i mean it could be this which was loose so let's let's give it a little time a [ __ ] huh and i was right on there you you could actually go right on there with your meter because there's there's a little metal on the bottom where you could go right on and check it right yep i got the tt jumped out there i'll try it again all right turn it back on i got 115 120 coming in the good now here and so it's on a delay 120 it should shoot fire and stay on she's staying on at 1 120. oh i just lost it see when i take this off i lose it yeah as soon as i take that off it shuts off [ __ ] shut it off i'm gonna check the wires in here i think it might have been in this wire but disconnected we're going to wire down i think we're losing it in that wire but i mean shut it down we started again i'm gonna take off my jumper here off the tt go ahead it seems to be running good now but what got me was when i jumped out the um the burner and the neutral with my meter it would stay on right and then when i took it off it would shut off so that's why i figured it might be in this wiring weird anything elliptical can give you problems before it was like spinning and sputtering after a little while but it seems to be okay now can you see how this is working better now yeah you see how you can see the flow now when you run out of oil and then you run this there'll be air you'll see here it eliminates the air i don't know why that other one was full so we're staying with this control could you like the reading on it hopefully that takes care of it so if it acts up again you know what to check for right yes you got a meter or whatnot [Music] work my way back usually these controls they don't go on and off like that either they work or they don't right either because if something happens on the circuit board in the back either it's working or it don't yeah um as far as it going in and out like that that's kind of very odd we put all new connectors on there good connectors everything's tight connectors up here i checked everything's tight my limits back to 180. color back on seems to be working replace oil pump replace protective relay loose wire and control main brand new feed wire to burner you want to leave the stake on are you just going to do it with the probes i don't know if people want to spare me brick yeah i just left that job that was a real odd one because um i was getting like 120 to the burner circuit then it would go to 80 and then burn it would shut off then it would go to 120 then it would go to 90. but when i had my meter on it it would stay running like so as i pulled my i would get to 80 something you know 80 it would it would kind of spin a spot i would go to 120. when i pull my meter off the neutral and the um the feed for the burner through the control the thing would shut right off so that's why i finally determined it was probably in that wire and wire going down and then wire connections through that plug on the front of the burner maybe that one is a tough one but the homeowner wanted to keep that control because it had the readout on it and they could tell if it lost power and he's actually a plumber so he could he could do some uh you know it is still possible that that main control is an issue but i don't think so i think it was the wire so the pump the pump was definitely an issue we put another pump on there and uh i thought it was the protector relay tripping it out but it was it was the wiring so i asked him if you want me to put that the whole control back he said no he wanted that because that control so i gave him a break i gave him a break on that uh that two-stage pump too i gave him a break on it because it was used you know he wanted to keep that one he's had a lot of problems with that no one can figure out what was going on with it a whole bunch of guys over there so he's just glad to get it fixed sometimes you know you [ __ ] you you bang your head against you think it's something and it's it's not it's something else it's all part of it's all part of working out in the real world so i'll try to put a video together see if we could get some kind of footage on that i was there for what almost four hours a long time but [ __ ] happens mom they're not always easy i told her when i went there the first time them it wasn't acting up when i went there the first time i said sometimes these these uh problems that you know happen once a month uh until it's not showing itself up all the time it's hard to find them i went in and i put on new connectors and checked all the wire and make sure everything was connected properly and we were still losing it somehow crazy crazy crazy molly i think we got it though i think we got it we had 110 coming into the controller i wasn't losing it there but i was losing it going to the burner weird [ __ ] happens

Channel: steven lavimoniere

Views: 365,324

Keywords: #stevenlavimoniere, #plumbing, #heating, #airconditioning, #hvacrepairs, #howto, #diy, oilburners, boilers, furnaces, hvac, boiler control wiring, boiler service call, boiler training videos

Id: BZjNUwzDcDM

Length: 55min 51sec (3351 seconds)

Published: Tue Oct 26 2021