THERE'S CURRENTLY 4800 ADULTS IN SAN FRANCISCO BEING TREATED WITH ADDICTION MEDICATIONS LIKE METHADONE. >>> RETAIL THEFT IS ANOTHER MAJOR CHALLENGE FOR THE CITY AND EARLIER THIS WEEK, ROBBERS HIT THE GUCCI STORE IN UNION SQUARE, GETTING AWAY WITH LUXURY GOODS. IT HAS BECOME SUCH A PROBLEM FOR SAFEWAY , THE CHAIN HAS ADDED NEW SECURITY MEASURES AT STORES AROUND THE BAY AREA. THE CHANGE IS DESIGNED TO SLOW DOWN SHOPLIFTERS. >> IT'S ALMOST LIKE THE FARE GATES, SCAN THE RECEIPT AND THE GLASS DOORS SLIDE OPEN. PETER NOTICED THE NEW DEVICE EARLIER THIS WEEK. >> THIS IS A NEW SYSTEM THEY ARE TRYING OUT, TIME WILL TELL IF IT'S GOING TO BE SUCCESSFUL OR NOT. >> PETER SHOPS HERE TWICE A WEEK. >> IT IS CONVENIENT. I DON'T HAVE TO GO TOO FAR. >> Reporter: THEFT IS RAMPANT. >> YOU SEE IT AND YOU JUST MIND YOUR OWN BUSINESS. >> Reporter: AT LEAST TWO SAFEWAY STORES HAVE THE SLIDING GATE . >> IT'S THE BEST, IT'S GOING TO CUT DOWN ON THE CRIME. I GUARANTEE IT WILL CUT DOWN ON THE CRIME. >> AND THE MORE THEY SHOPLIFT, THE MORE WE HAVE TO PAY FOR THE PRODUCTS. >> Reporter: SOME SHOPPERS WORRY ABOUT STORE CLOSURES COME OF THAT IS WHY MANY SEEM TO SUPPORT IT DESPITE THE EARLY GLITCHES. WE NOTICED THE POOL WITH A LOT OF PRODUCTS IN THEIR HANDS WERE STRUGGLING TO SCAN THEIR RECEIPT, A CLERK HAD TO HELP. PEOPLE WHO DON'T HAVE A RECEIPT NEED A WORKER TO OPEN THE GATES TO EXIT. >> WHAT DO YOU THINK OF THIS SYSTEM? >> A SPOKESPERSON WROTE, RECENT CHANGES WERE MADE AT SELECT STORES IN THE BAY AREA, THOSE UPDATES INCLUDE OPERATIONAL CHANGES TO THE FRONT END OF THE STORES TO DETER SHOPLIFTING. >> IF YOU GET THE WRONG INDIVIDUAL, THEY ARE JUST GOING TO KICK RIGHT THROUGH IT. >> Reporter: THEY CAN ALSO JUST JUMP OVER SINCE THE GATES ARE ABOUT THREE FEET HIGH. SAFEWAY HAS TRIED MANY SECURITY MEASURES IN RECENT YEARS. THEY HAVE USED LONG POLES ATTACHED TO CARDS SO THEY CANNOT RUN OUT WITH A CART FULL OF PRODUCTS. >> THIS IS SOMETHING NEW, SO WE HAVE TO GET USED TO IT. >> HOW MANY BAY AREA STORES WILL HAVE THESE ? SO FAR, NO RESPONSE. >> BROOKE JENKINS OFFICE FILED MORE CASES THAN LAST YEAR, BUT THEY ONLY SECURED ONE CO