r/MaliciousCompliance | I’m not allowed to clean if a customer is nearby? Game On. | #130

hey everybody rob from karma comment chameleon coming at you with a new malicious compliance story I'm not allowed to clean if a customer is nearby game on let's jump right in hey did you know that 90% of people who watch my videos aren't even subscribed to the channel I ask you to consider hitting that subscribe button we are one of the only channels that gets permission from the authors to use their stories and I'm really proud of that fact back to our story or some backstory I work in a place where no kids are allowed it's essentially an adult gaming experience these places usually are owned by a large group of people usually related and I can't specify what kind of place I work at since it's against my policy and I'm paranoid I clean up after messes I don't mind I get paid good money to sweep up popcorn clean toilets and dump ashtrays where I live it's a good chunk of change to bring home just to clean a few weeks ago I was sweeping the floor as I had already cleaned most of everything I have one headphone in as is allowed by the company and just focusing on my job I am hard of hearing so I put the headphone in the ear that barely works anyway I can still hear the music somewhat and listen if someone is talking to me so I've never had a problem before while sweeping I admit the first time I was a little close to a customer ma'am don't sweep near my feet I don't like that me and my best customer service voice I'm so sorry I will work on keeping my distance next time she doesn't reply so I just assumed she's very into her game I start going around the other side and sweep up a big pile of ash another customer left just minding my business and ready for my first break already note this time if she tried to kick out or point her toes she wouldn't even be able to brush the broom even just a little which she did try to do I told you not to do that I'm so sorry I thought I was far enough away this time you lazy workers make me so damn mad I'm in a bit of shock as I've never had a customer talked to me this way in my current position I actually get called over to clean up while the customer is at a game because they think it brings them luck I don't want to rock that boat anymore so I just say sorry again and leave it be I make my way to the other side of the building and start cleaning there I always think it's cute when some people see me sweeping and they raise their feet to let me get under them it reminds me of when my mom used a vacuum and we would raise our feet so she could get underneath us I consider it very polite but they do this after doing my rounds and cleaning I keep a smile on my face as there are a lot of customers on this day and they find me most approachable as I'm one of the only females on the floor it's very normal for them to search out one of us to help them with stuff why they do this I have no idea the upset customer sees me continue sweeping and smiling and it drives her insane I hear her literally yelling at the store manager for a few minutes and I get called over after the customer storms out I just had a complaint that you were sweeping too close to a customer we're going to pull camera footage and most likely give you a point I admit I was close the first time but I can even show you exactly where I was the second time I wasn't even close enough to touch well she is married to a wealthy man here and they own several businesses and she has family on the council at this point the store manager is looking at me like I should know who this woman is I'm new to the area and don't know many of the members from around where I work but I also know this is a bad sign others have been fired for less for upsetting a council members family member the system is very corrupt to be honest but there's nothing anyone can do from now on you don't clean near any customers at all I'll draw up your point sheet and get started on it for you to sign I am livid at this point but just nod and go to clean the bathrooms I have never received a point or a customer complaint in the five months I've been working there and now suddenly my job is in jeopardy for doing my job after the footage is reviewed they admit I wasn't too close but point me enough that I have to really watch my back or I will get fired because your voice was super condescending compliance mode activated I required a copy of my write-up as it has the exact reasons why I was pointed and I can cover my ass there's even a comment section where the manager can write off what they have told me to do to fix my behavior she added that I forced overtime by clocking in early and late and she just stands there and time steals without working those hours I stopped coming in early and start refusing to stay late she also states I'm going out of my job description and to no longer do anything that isn't specified in the handbook for my job I Circle this part heavily while it's not in my job description to help customers or get them refreshments I do it anyway now I have a few days where I am the only cleaning person at work because we are our small business it's not bad and I love those days as they go by faster these days are also some of the days we are packed with customers I'm honestly surprised this only took a few weeks before they tried to point me again because of where the gaming machines are set up there's long stretches of the floor I am no longer allowed to touch there are trash cans near a few of the most popular games so I can't even change the trash it doesn't take long for ashtrays and trash to overflow the floor is absolutely covered in popcorn food ash soda spills and cigarettes per my store manager I can't touch any of it because it is near customers at all times I keep myself busy throughout this time doing things I normally don't have time for I'm wiping walls down cleaning every single window scrubbing the floorboards and even managed to get a few vents and get the dust out of them not once was i near a customer they start to complain as the other employees that are supposed to get them popcorn and soda while they game don't do rounds on the floor as often as my job allows me to since I am NOT allowed to clean near the customers I have no reason to go near them and I don't help out now I let my compliance slide for a little bit when it comes to the elderly customers that can't get around so much a few of the ones that know I'm hard of hearing will even sign to me across the store to get my attention and I go over to help and a few of them have asked me why I'm acting so weird little did I know most of them had family on the council as well one of the women who's there every day even laughs and tells me she would do exactly what I'm doing at the end of the week I'm called in by one of the best managers we have he's just an hourly manager so he doesn't have a stick up his rear he just tells me to be careful and cover my ass the second week rolls around and I'm running out of extra cleaning to do everything is very dusted down every day the walls are spotless windows clean and the bathrooms are just perfect I'm honestly proud of what I've achieved in this time the morning cleaning crew has been complaining day and in day out even though they show up three hours before opening cleaning the filthy store in the morning isn't really in the time allotted for them the grass starts to get overgrown the lot is filthy the break room is a mess and the floor is starting to stain from spills being left all night long one of the day time cleaning supervisors asked me what's wrong because my normally spotless floor is so filthy in the morning but once I explain what has happened he is more upset that I'm one shot from being fired than anything else my job isn't easy but I get paid good so I don't call in and show up early to help the morning guys out a lot because they have a lot more to do than I do finally comes the day my store manager shows back up and she's pissed I'm cleaning the Coke machine when she pulls me into the office to give me another write-up it's not enough to fire me in fact it's half a point away from me being fired she had my direct manager all the way from main office and the big boss over all of us in the room with her I let them go through their spiel about how disappointed they are in me and how my job is very easy to do they can't believe I've been wasting my time on useless cleaning apparently it's my fault a few of the gaming machines are down from repairs as I didn't clean up soda spills fast enough and the liquid got directly into the machine so many customers complained they didn't have someone they could call to cater to them I get yelled at for not serving excellent customer service to them the big boss even states the fact that he wants me fired right now but my direct manager has saved my ass he reminds me that we live in an at-will state and I can be fired for farting the wrong way at this point after they're done shredding me to pieces and I'm damn near too I whip out the original point sheet and slide it to them I opened my handbook and turned to my job description page and slide that over as well I quietly say that pert the handbook I'm not allowed to hand customers anything because I have the wrong job code for it I've just been doing what I've been told and staying away from the customers they can even check the cameras they get quiet my direct manager gets pissed he tells me to take the day off and that I will get paid for it unfortunately for them it's a day I work by myself fortunately for me it's before my days off so I get three days off in a row when I get back I'm told my points have been wiped and I'm back to zero I'm supposed to disregard any write-ups I have received and do what I normally do I essentially get told that I have free rein of the floor to clean it how I see fit while I have been happy at the results of my actions I feel bad that my store manager was demoted to hourly I unfortunately see her a lot more now and she pointedly takes pictures of messes before I can get to them I'm already planning on putting in my two-weeks as an old boss offered me my job back plus my original raises it's a dollar pay cut but I'll be the acting manager a lot of the time and to me that's worth it my direct manager offered me a raise to keep me but I no longer want to work somewhere so toxic I know I'm lucky that I can find jobs fast but I'm gonna miss the sweet paycheck and benefits the manager side of me is looking at this and going if Opie was sweeping within the personal space of this customer then Opie definitely shouldn't have swept near that customer again the second time when they were told to stay away they should have stayed away so I can see possibly giving them a point in that case one of the parts of this that really gets me is the manager saying she's married to a wealthy man here and they own several businesses and she has family on the council um okay does that mean that if they weren't a well-connected person then this employee would have gotten off completely free for doing what she did this seems like a really really corrupt society to me I want to hear your thoughts and look forward to reading the comments below I want to thank Opie for giving me to use their story and narrated here for everybody Opie has requested that I don't release their username so there will not be links to their profile or to the story in the description this time once again this is Rob from karma common chameleon saying thanks for watching if you enjoyed the video I ask you to consider subscribing dropping a like and sharing it with your friends and we'll see you in the next one

Channel: Karma Comment Chameleon

Views: 58,518

Rating: 4.7979798 out of 5

Keywords: karma, comment, chameleon, karma comment chameleon, reddit, funny, funny reddit, reddit funny, top posts, reddit top post, best of reddit, comedy, comment awards, r/, rslash, r/maliciouscompliance, maliciouscompliance, malicious compliance, malicioius, compliance

Id: YSyKNFVA4A4

Length: 11min 38sec (698 seconds)

Published: Sat Jun 22 2019