Onfleet Demo

[Music] welcome to on fleet the operating system for local delivery in this video I'm going to walk you through the basic components and features of the platform as well as a delivery from creation to completion on fleet can be broken down into three major components the dispatch and management dashboard which I have here running in the web browser the driver mobile app which is available for iOS and Android devices and lastly the recipient experience where your customers can track their driver and ETA live we will take a look at that in a minute once we start a delivery let's dive into the dashboard first here each one of these pins on the map represents a pickup or drop-off or as we call it a task we use color to indicate a task status where the grape in indicates unassigned purple indicates assigned to a driver blue is a task in transit and green indicates a successful completion if a driver fails to complete the task it will appear red let's edit a task first I double click a pane on the map or side bar and choose edit here I can adjust the recipient or who you're delivering to and any special recipient information like door codes then we select whether the task is a pickup or drop-off in task details I can add information for the driver like order numbers or items next we set the destination which will be geo coded to a latitude and longitude lastly we choose a time in which the task must be completed now let's take a step back and talk about how I got these tasks into the dashboard for smaller operations they can be manually added one by one for higher volume operations tasks can be bulk imported from a spreadsheet or created programmatically via our API now let's take a look at the sidebar here you will find each of your drivers organized by team underneath each driver is a list of their currently assigned tasks with the exception of completed tasks the list in the sidebar and the tasks on the map will match you can even zoom directly to a team driver or task by right-clicking in the sidebar and choosing show on map or using the hotkey Z the team's drivers and tasks displayed in your dashboard are dependent on your filter settings which are adjusted from the control panel at the bottom left of the dashboard here you can modify the day and window of time team or status that you want to visualize once you've made your selection apply the filter by clicking outside of the control panel now that we have a good idea of what we are looking at let's get one of our drivers online so we can perform a delivery once a driver logs in he or she can use the switch at the top of the driver app to go on duty this will begin the live tracking and they will appear on the map on Fleet has real-time tracking the drivers phone is pinged multiple times per second and as you can see our driver is now green indicating online and idle and shows up on the map okay we have tasks we have available drivers so now we need to assign them we can do this a number of different ways for on-demand deliveries they can be automatically assigned using our API or by right-clicking and choosing Auto assign here we can choose the closest driver or the one with the shortest route we can even limit the number of tasks a driver can receive at any given time for scheduled deliveries the best way to assign tasks is using on fleets enterprise-grade route optimization engine whether you need to route 10 or 10,000 tasks on fleets engine will consider location time windows driver schedules vehicle capacity and historical real-time and predictive traffic to create efficient achievable routes let's run a quick routing scenario we start by selecting the tasks we want to route right-clicking and choosing optimize tasks this will launch a wizard that lets us configure the optimization parameters we simply choose one or more teams set a value for the max tasks that can be assigned a global service time and weather our routes will start end or start and end at a predefined hub lastly we can choose a mode that optimizes to always arrive on time meaning no violations to your defined time windows or to minimize drive time or mileage and time or minimized in order to save the most money then we click optimize so the engine can check for errors in our tasks and in a matter of minutes our selections plus the driver schedules vehicle capacities and traffic data will be analyzed and an optimal routes assigned to our drivers finally let's look at our tasks from the perspective of a driver and the end recipient your customer as you can see the driver can see assigned tasks in a list and even click the map icon in the top right to view tasks on a map clicking into a task will show all the relevant details including the destination recipient information and notes that we added on creation the driver simply needs to hold to start and that will trigger the start of the task [Music] starting a task is the first of several triggers that can be used to notify customers of their delivery status I've configured a few SMS notifications in our settings by one choosing a trigger of which there are status distance and time based options to using merge tags to craft a customized message and three including a tracking if I click the text message that was sent to me I'm taken to a beautiful mobile optimized tracking experience as a customer I can see where the driver is their real-time ETA and even call or text them directly as you can see this screen can be branded to your business with your logo or the driver picture your brand colors and even be fully white labeled with your own URL now let's pop back over to the driver who needs to get going he can click on the address or the map and be taken to Google Maps Apple maps or ways to get turn-by-turn navigation directions clicking the recipients name will also allow the driver to call or text the customer directly it's important to note that all communication between drivers and recipients is anonymized this keeps your customer and drivers personal phone numbers private now let's assume that driver has arrived at his destination and dropped off the items after tapping to complete he can collect photos signatures scan barcodes and collect notes you can even configure these to be required so that tasks can't be completed without them once we've collected all our proof of delivery information we simply choose a status completed or failed and hit done this will complete the task in the dashboard and if configured send a completion notification to the customer I have one set up here but thanks the customer for their business and provides them the link again but this time to collect their feedback let's give this delivery five stars now let's pop back into the dashboard to review the completed tasks by double clicking on any task you can immediately see any signatures barcodes or photos taken by the driver all of this information can also be accessed through our analytics dashboard or exported into a CSV for further analysis let's take a look at how deliveries have gone this week you can see kpi's by day or driver including how often tasks are delayed total time and distance each task required the analytics page can help you learn who your best drivers are and who are your worst and how to coach them appropriately while there are many more incredible features built into on fleet this is just a taste of what there is to offer this is on fleet in a nutshell it's been a pleasure showing you on fleet good luck and don't hesitate to contact us [Music]

Channel: Onfleet

Views: 5,885

Rating: 4.7777777 out of 5

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Id: uC4wCJKDr7Y

Length: 10min 40sec (640 seconds)

Published: Mon Jun 08 2020