drug charges and for possession of a loaded gun. An Oakland woman targeted by criminals not once, but three times in a little over two weeks. Now she's scared when she ventures out of her home, and her family says police need to do more. Our crime reporter Henry Lee is here now with their plea. Henry >> Greg. This woman has either been the victim of some very bad luck, or it could be more sinister. Perhaps thieves taking her out for her Mercedes. Either way, her family is upset at how Oakland police initially respond . >> When you have three incidents in two weeks targeting the same person. Uh, you may need to see if there's something a little deeper going on. >> Don Sandstrom is speaking out after 74 year old mother in law had cars purposely ram into her garage on North Oakland twice and was in between. It all began on December 11th, so my mother in law got up in the morning and somebody had crashed a car through her garage door. This is what her garage looked like after the impact near 63rd and Hillegass, she called Oakland police and did not appreciate their response. >> Since that incident was filed . Report online and they did not come out, didn't do anything and just three days later, the woman got into her Mercedes, which was parked on the street because of the garage repairs. >> That's when a second car pulled up. >> Somebody got out of that car, opened her car door, yanked her out, threw out in the street, and drove off with the car. >> But it was Berkeley police, not Oakland, who first arrived on scene. Her ordeal wasn't over just yet. On Wednesday, someone rammed into her garage yet again, a neighbor remarking on the damage. >> Hopefully this can get fixed really quickly. >> The woman immediately called Oakland police and was put on hold for 20 minutes. >> They told her that unless she was in danger of imminent bodily harm 20 minutes later, they could do nothing. File a report online. >> I'm so deeply sorry for this victim. Nobody should be attacked once, let alone three times. >> Oakland City Council member Dan Colle reached out to Oakland Police after Sandstrom contacted his office. >> It's not preferable, but what they do is they say, you know, file an online report. We might be able to have an officer come by, you know, the next day. And they sometimes do have an officer come by, you know, several hours later or now, this woman used to walk a block to the store. >> She doesn't do that anymore. And now she's afraid of getting into her car, even to drive a block. But when she drives, she's looking around all the time, locking her doors, closing the garage. Her son tells me it's like a fortress mentality. Now Oakland police do routinely direct victims of non-emergency crimes to report them online, live in the
