No Sound From Soundbar? Common Issues and Ways to Fix. Samsung | LG | Sonos | Sony

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hey team i'm josh i've been installing tvs and soundbars for the last four years so i've had to troubleshoot a lot of problems in this video i'll take you through the way that i'd fix a soundbar issue where you're not getting any sound from the bar please go through these steps in this order even if you've already done it as there's been many times i did one of these steps three times and it wasn't until that third time that it was fixed anyway let's get to it let's start by making sure everything is plugged in correctly and the soundbus software is up to date if you're using an hdmi connection make sure it's plugged into the hdmi arc port on both the tv and soundbar's end if your soundbar has multiple hdmi ports then plug it into the one labeled hdmi out i can't count the amount of times the customers ring me saying their soundbar isn't working and they've plugged it into one of the hdmi in ports which won't give you any sound so double check this set the sound bar to the arc input which may be labeled digital in and same with the tv if you've plugged everything correctly and there's still nothing then unplug all other devices especially a blu-ray or dvd player once that's done power both the tv and sound bar off at the wall leave it for 10 seconds turn the tv back on and then the sound bar this order is important because you want to give the tv time to boot up before connecting the soundbar the other variation you could try is unplugging the hdmi cable from the tv and soundbar before turning them back on and then plug the cable in still no luck try changing the cord altogether and test it with a new one occasionally i find a cable to be faulted so it's worth giving a go for samsung tv owners with a one remote or lg tvs with a magic remote you'll have a menu that you can set up a universal control and tell the tv what soundbar you have go through the setup so it can recognize the soundbar and test that it's connecting properly sometimes i've needed to use this because there's a miscommunication between the two devices and this seems to clear it up if all else fails perform a hard reset on the bar or use an optical cable instead this may not give you control over the soundbar so you'll have to use its remote but at least you'll have sound this is mostly the case for older bars where the hdmi connection doesn't work for an optical connection make sure you've changed the audio format to pcm and the sound settings if you've got this far and it's still not working and you've got a new tv or soundbar then it may be worth looking to get a replacement with that if any of these steps helped you to fix the issue i'd love to hear from you in the comments and if it didn't then let me know and i'll see if i can help anyway that's all from me see you guys soon
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Channel: Archway Tech
Views: 967,747
Rating: undefined out of 5
Keywords: No Sound From Soundbar, Soundbar Issue, How to fix Soundbar, Samsung Soundbar Issue, Samsung Soundbar No Sound, Sonos No Sound, No Sound From TV, Soundbar Not Working, How to fix soundbar with no sound, Soundbar problem, Soundbar static sound, Soundbar sound problem, Connection not working for Soundbar, HDMI Problem, HDMI Issue, HDMI Connection not working, Optical fuzzy sound, Optical bad sound, LG Soundbar not working, Troubleshooting soundbar, no audio, no audio video
Id: V7puDPWaU2I
Channel Id: undefined
Length: 2min 29sec (149 seconds)
Published: Tue Feb 22 2022
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