Nintendo Switch Urgent Repair - Another shop couldn't help. Customer Didn't save progress.

what should we do where should we start I think I'm going to start by turning my fume extractor on I'm going to put some gloves I'm gonna put my sleeves up and then we're gonna do this Bruce Lee Style here we have a Nintendo switch that came in for repair we already disassembled the board right here and I can tell by just looking at the board that somebody worked on this motherboard before if we read what the customer wrote my tattoo artist Sun switch stopped charging how many asses artists Suns switch stopped charging he took it into a local shop to have it repaired and they said they made an attempt to replace the chip but were not successful after opening the switch myself I noticed a solder ball where in your video there is a cap like it's missing if you can please figure out what is happening and get it working that would be great none of his kids game saves are in the cloud so they lost all their progress so here we have a case of not only fixing the switch but more like data recovery they care about the information inside because none of the game saves are on the cloud so this answers a lot of questions we always get why is that customer fixing that device why is that customer fixing that flash drive the flash drive alone is 10 12 why fix the flash drive do you think the customer mail is over a flash drive he spends 15 in shipping for the flash drive to come here so they can fix it so they can fix a 12 flash drive no it's the files inside the flash drive same goes here they care about the game progress they do not have the game progress saved and that's why they want to fix this motherboard just like that customer who came in with a Nintendo switch and she was willing to pay up to twelve hundred dollars to fix her kids switch she said that her kid has 2 000 hours play on that game and he does not want to lose his progress she sent it over to Nintendo they were not able to help she took it over to a couple of shops they were not able to help up and they sent her over to us I was not able to help either because the switch was in a very bad condition it fell in the tub and water was everywhere everything was corroded and the switch was just not fixable but two thousand hours on that switch her kids spend 2 000 hours on the switch if that kid is playing eight hours a day how long will it take him to do two thousand hours that's 250 days worth of play that's if you are doing eight hours a day so the kid is doing nothing about playing games that's bad that is bad I try to help her she's a customer but I was not able to let's go under the microscope and see what's going on because I see almost a Hiroshima on this board meter in diet mode and we have a short right here we have a short right here and the short is likely coming from the chip from the BQ chip we can tell the USBC connector has been changed replaced or maybe tampered with I see Factory soldering here Factory soldering here so I do not think this connector was replaced maybe they applied solder onto the pins in the front but I do not believe the connector was replaced if we flip the board yeah this looks like Factory soldering this right here we may have to change that Port even though the pins they look solid from the front the connector does not look good but I'll keep this until last we're not going to do it now maybe the port or the connector is good this looks off but it's making a solid connection so keep it and while at it why not measure it and see if we have a continuous path and we do going up here we see a blob a nice shiny round Bluff if we measure this cap do we have a short here we do not we do not we do not I'm not getting any reading and we should have a reading here but I'm not getting any reading oh well oh well actually this one is showing 0.5 the Sean is shown a while and this one is showing oh well only 0.5 voltage drop on this cap right here what if we measure this one no reading oh well wow it could be that the chip is not even making a connection and that's why we have all the ol readings and if we measure here we have 0.45 voltage drop and that's nice but not enough let's continue with the inspection at least the CPU plate is not removed so we know this area has not been tampered with if we look at the LCD connector just make sure the LCD connector is good it looks good as the connector looks good backlight connector Dragon connector I do not see any issues here unless we do have an issue and we do not have a short 0.13 voltage drop if we flip the board of course we have flux on the p13 chip what do you think we're going to have flux all over the board and we're not going to have flux on the p13 chip and I do not see anything else wrong on the board what should we do where should we start I think I'm going to start by turning my fume extractor on I'm gonna put some gloves I'm going to put my sleeves up and then we're gonna do this Bruce Lee star apply genuine impact flux this actually I'm not gonna worry about the connector right now let's worry about this area if it's not broken don't fix it unless we have to now we have a lot of glare and Reflections on the board because of the flux and because of the work that was done on the board so we're gonna turn on our anti-glare light just like that beautiful whatever we are using here flux the anti-glare light the microscope tweezers great wig all the tools that you need Hardware station soldering station thermal camera voltage injection tool power supplies charging stations we have all items in stock you can log into northwitchfix.com click on shop add whatever you want to court check out pay and we almost always ship out your orders same day very easy so we got rid of that blob we're gonna have to replace that cop that is missing here and of course we're gonna have to remove the chip I do not see any solder anywhere on that chip and that's why we were getting a well on a lot of the cuts that we measured not enough solder on here I do not know if that M92 chip is good or not but let's assume the chip is good let's assume maybe whoever worked on it they already replaced it and there's no reason to waste it but we're going to be wasting time if we put on that ship and it was the cause of issues then we would waste time but for the sake of this video let's keep the same chip show us a tiny bit in the center here and that's enough solder blob in the center because we're gonna squeeze out the access anyway so we have enough solder on all the pads just apply a little bit of flux when I say a little bit I mean a lot we have to orient the chip the proper way then number one should be top left top left as I have the board oriented and let's do it and again we are assuming the chip is good very nice now we're gonna push down on the chip and we're gonna apply more heat and we're gonna squeeze the guts out of that all right so let's go ahead and measure again and see if we still have a well on a lot of the Caps that we measured before especially cap number one and we no longer have nol we have 0.33 voltage drop we have 0.48 voltage drop now the board is still burning hot so the reading may be off a little bit but we are getting a reading right here 0.33 0.34 it's going up slightly we have 0.49 here and we have 0.33 here so we already fixed the oh well issue here now we have 0.43 and we have 0.4 awesome so this area is done if we go back here do we still have a short on this guy and we do so we're gonna have to replace the BQ chip because most likely the short is caused by the chip I'm not seeing it short here I'm not seeing a short here I'm not seeing a short here not here and not here so we know that our next chip is good because in a previous video I worked on a switch that did not power on we had a short circuit right here and that short circuit was because of this next trip that you see here we're going to replace the BQ chip and hope for the best right now we cannot plug a battery and try it because we have a short circuit anytime you have a short circuit on the board you need to fix that first unless you're asking for trouble so right now we're gonna Point hot air away from the plastic connector that we have here we do not want to burn it and let's replace it ship is out and pin number one is I have the board oriented is top left so ten number one should be right here genuine and black flux you're not gonna get that butterflies done mtech 559 by inventec we are a distributor of the flux it holds very well under heat and easy to clean we sell the 559 and the 213 models the 559 Remains the standard but 213 I would use it if I have a very crowded area a lot of components a lot of microscopic components size 105 size 201 402 and they made the two and three even easier to clean but it does not hold very well under heat it evaporates quick because of the formula you can also use two on three here it doesn't matter but I'm using 559 here we have enough solder on all the pads all we need to do right now is grab a chip and it looks like I am out of the BQ chip let me grab one from inside just a minute let's put that chip just like that now the blob in the center is a lot what's gonna happen is that blob is gonna squeeze out and it's going to short out some of those capacitors so to prevent this from happening or to avoid this from happening let's wake up part of that blob in the center that's good enough and like I always mentioned work smart and not hard so why create more work for yourself when you can prevent issues from happening by taking some measures that will take you only a few seconds let's supplies some flux very nice now we're gonna have to squeeze the guts of this one too not just the M92 because everyone is equal that's what being fair is all about beautiful let's remove this now one thing we forgot to do was measure the capacitor when the chip was off the board but now that we soldered the chip on the board that's what happens when I'm recording a video we're going to measure that capacitor right now what we have a short still the cab is going to the chip we replace the chip but we still have it short what's going on let me measure in resistance mode that's that short zero on short wow is it possible that maybe our connector is what's causing the problem because the connector is directly related for that chip I highly doubt the connector is what's causing the short what we can do is inject voltage at the shorted cap and we can monitor the board under a thermal camera and see what gets hot on the board and we'll take it from there let's go to our voltage injection tool turn it on and we're going to set voltage to let's set it to 1.2 volts I currently have it at 1.44 1.2 good I have the tone on so when I dial the voltage I hear a tone every time I dial and the voltage increases or decreases by 0.1 volts so if I press once 1.5 1.6 1.7 1.8 I just went back two so we are at 1.6 I do not even need to look 1.5 1.3 1.2 and now we are at 1.2 okay and look at this when I inject voltage at the cap we have a weird line that appears right here just look at this area look at this area see oh wait a minute we have a bridge between this component this end of the component and this end of the component that's what's happening you see how tiny things can send you into a never-ending Loop but we got it quick we're gonna replace the cap here but let's see if we still have a short on this cap zoom out do we still have a short circuit and we do not meter in diet mode I measured and resistance and resistance was high so right now we have 0.49 voltage drop awesome you see maybe you would not have to replace the chip the only reason I replaced it was because we were reading a short here and this component is connected directly to that chip if we focus here we have ground on this point and we do not have a ground on this point they were bridging creating a short and that's why we read a short right here so this chip was probably good what can you do part of the job sometimes you waste time for nothing one last thing we need to do is replace the cap or solder replacement caps since we do not have the part on the board and then we're gonna test and we're gonna grab a donor Nintendo switch board hopefully we can get that component from there yes right here beautiful the cap is in place Moment of Truth we're gonna plug in the battery and we're gonna plug in a charging cable how will I know if that motherboard is working if we did not reassemble it I know from this amazing charging station right here if we see 12 volts 0.6 amps and then it switches down to 9 volts around 1.5 amps that means we have a working board if it got stuck at 12 volts 0.5 amps or 0.6 amps or 0.7 amps and it did not switch down to 9 volts it means the motherboard still has issues so hopefully we have a working board I have the battery connected right here and we're gonna plug in the cable tap to wake 12 volts 0.6 amps and after a few seconds it should turn off and switch down right there right there 9 volts 1.6 amps yes we did it we did it 9 volts 1.6 amps amazing before we end the video let me just maybe we can reassemble it quick I'm just going to reassemble the most important wires backlight screen power button power flux and Battery and then we'll test again big boss is not here he left right now it's 6 15. and I just want to finish this video and go home that's where Big Boss shines where is Big Boss when you need him you only know the value a big boss when you have to take apart or reassemble a device that's why I call him the Boss Of All Bosses because he's quick efficient and I cannot keep up with him we walked on about 15 devices today and look at this look at my bench you put the laptop here is his laptop to fix he put another board here to fix this laptop is already fixed video card and a lot of stuff that we have here I told Big Boss not to overcrowd my bench because it's overwhelming but those are all expedited and we have to finish them as soon as possible all right so the screen cable is in let's connect the backlight cable where is Big Boss when you need him now I'm assuming I connected the screen cable properly backlight cable properly power button properly all we need to do is plug the customer's battery and the customer has a brand new battery a white one right here so let's turn it on unless the customer's battery is dead and it looks dead I do see a hairline crack on the screen so what is not wrong with the switch what's not wrong with it we're gonna plug the charging cable tough to wake up 12 volts 0.6 amps and we have to wait until it goes down to 9 volts and it did not switch down to nine volts it's stuck at 12 volts 0.4 amps that's not good but we already know that with our battery it did go down to 9 volts on the customer's battery it's stuck at 12 volts customers battery is also faulty talk about what's not working on the switch customers battery is stuck at 12 volts 0.4 amps and it's a brand new battery let me disconnect the charging cable we're going to connect our battery and we'll test again I connected the battery backlight cable connected screen cable connected power flux cable connected and all we need to do is connect the charging cable 12 volts 0.6 amps and right there let's wait yes 9 volts one amp or 1.7 amps and done wow we fixed it we did it I mean I did not have to reassemble the board to know that the board is working because based on the charging station I know I switched from 12 to 9 volts 0.6 amps to 1.7 amps is a fix it's a good board let me disconnect our battery and I'm gonna put this on big boss's bench so he can replace the battery for the customer and reassemble the console then we can invoice and mail this back to the customer I hope you enjoyed the video let me know what you think leave it down in the comments don't forget to like And subscribe and we'll do something else in the next video

Channel: NorthridgeFix

Views: 100,638

Keywords: northridgefix, nintendo switch repair, data save, customer didn't save progress, repair, fix, nintendo switch

Id: No1ADJ7txvA

Length: 24min 3sec (1443 seconds)

Published: Sun Jun 04 2023