Most Unbelievable Instances Of "Computer Illiteracy"

like the video and subscribe right now or a boomer will ask you to show how to open a PDF file ass credit what is the most unbelievable instance of computer illiteracy you've ever witnessed my mom tried to download uber and accidentally registered herself as a driver this amuses me on many levels I like to imagine if it was a sitcom and she started getting nuber requests and she was like oh shit I better go pick these people up for what it's worth I think my mom would make an excellent uber driver except she would probably try to pull up directions on MapQuest or something try to download MapQuest register self astound it was me a long time ago before web cams were common I ended up at this web page where it said something like there was a new technology where the screen would take your picture and then show it to you so I went and brushed my hair changed my shirt and came back to get my picture I smiled and pressed the button it made like a flash and then said to wait up to five minutes for the result I waited patiently as I saw the picture slowly loading only to finally reveal a picture of an or an goat my first case of being trolled by the Internet I used to work as a tech guy in a high school one day the head teacher secretary called me to reception because the fax machine wasn't working I had a look at it and it seemed to work fine so I asked her to show me what she was doing when the fault occurred so she put the document in the slot typed in the number the machine word up and the document popped out the other side as normal you see she said no not really what's the problem she looked at me like I was a complete and utter moron snatched up the document and started waving it at me saying it's still here and that's why I had to explain to a grown woman that a fax machine isn't a teleportation device work a nighty for a large corporation and I had a senior lawyer mid-thirties at my company complained that the wee-fee wasn't working when she left the building needless to say I was staggered by the ineptitude I've had people ask how to access the work with me from home and then when explaining that they can't can I speak to someone else I've done it before unless you live across the street I severely doubt it my team leader refused to take such a stupid call I work as tech support at a university so computer illiteracy keeps me employed there's one professor I've had to teach to right-click on multiple occassions also just last week a woman corporate client called about a strange message on her computer outlook had detected she moved time zones and asked if she wanted her laptop to change times to reflect her new location it's just asking if you want to adjust your email to your new time zone since you're an hour earlier here so I'll get my emails an hour earlier some people really think computers are magic I've mentioned this before I went back to college last year and I'm stunned by the computer illiteracy of some of some of these kids in their late teens / early twenties yeah I'm an ex IT person but I adapted to this life you were born into it I'm not just talking about not knowing how to use let alone create templates in Word or how to save files to a thumb drive or back up your data though that's crazy too or no there are other browsers besides Explorer it's way worse I told one person that their list of citations needs to be alphabetical and rather than market and drag and drop they started Rhett Iping it heck a lot of them didn't know how to cut and paste in general I've seen people who didn't know you can hold down shift to get in a / case letter they'd activate caps lock hit the letter the activate caps lock and one person one person would write entire essays on paper then type them in then if they needed to edit it they'd do it on the original paper version and then type the entire thing back in from scratch edit I'm getting many many replies about the caps lock thing apparently a lot of people do that note that I'm not talking about people who do this in the flow of typing I'm talking about stop typing hit caps lock hit one key hit caps lock typing kind of situations one time my herd might add cursing at his computer in the basement it started with single word shits and damaged and slowly progressed itself into a rage finally with the tone of desperation he called for my help I walked in I was working and then it just disappeared and I can't get it back he explained his hands moving wildly from meet of the screen to the sky it's gone as he went on I stooped over with the mouse and dragged up the window that apparently had been moved and was peeking just above the taskbar he faced app armed and gave me a light jab on the shoulder in appreciation what would I do without you I love my dad but I fear for him now that I live on my own cow walker asked me to turn the clicking sound off on her keyboard she thought that the sound Keys make when you type on the computer keyboard was a sound effect similar to when you type on a cell phone nope it was her long fake nails making the keys clack she refused to believe me so I told her to call tech support no idea how they handled it long unplug it then have her type no but like really the keyboard thingy or whatever makes the sound it doesn't have to like be plugged into anything you know like her iPhone my grandfather blessed him in his late 70s just learning how to use a computer and he would enjoy spending an hour also in the evenings getting creative using the paint app on his laptop I was talking to him about replacing the ink in his printer as it was running low then a look of horror came over him and he leaned in closely and said and I've been using the paint app on my computer how much ink have I been wasting he thought using the paint on his computer without printing it was using up his expensive ink bless him that still makes me laugh that's actually really adorable my Nana asked my mother where the film went into her mobile phone when taking a photo my mom came to me and told me that a window had appeared on the computer I went with her to see what it was there was nothing there I asked her why there wasn't anything there and she told me the she had closed it I told her that there was nothing I could do and to leave it open if it came back next day she comes and tells me that it came back so I go with her to her computer there's nothing there she had closed it again I repeat what I had told her the day before and she starts getting annoyed at me for not being able to fix her computer this keeps happening and I grow sorry one day when she comes to me I asked if she closed it again which she did I refused to drop what I'm doing to come look at her wallpaper and she gets angry at B for being unhelpful after this she stops coming to me if I had to guess I'd say she went to my dad to get him to fix the computer and got the same message from him I worked in tech support in the mid-90s at a company where computers for admins and sales were a relatively new thing so I have a million stories got a call from an employee insisting her new tested Mouse wasn't working went through all the questions is it plugged in do you see the arrow on the screen and could hear her clicking so I knew she was at least doing something I finally went to her desk and saw that she was using her mouse up against the monitor trying to click on things right on the screen instead of understanding the mouse a pad on the desk cursor on the screen setup my uncle has step-by-step instructions for accessing his nao which is the only thing he does on his computer anytime he makes a mistake he shuts down the computer and starts over he also moves the mouse into position takes his hand off completely then pokes the button very carefully this is awesome I've seen older people do this my grandma used to do this except often when she would stop she'd take her eyes off the screen to look at the mouse while giving it a really hard click and the cursor or as she called it the cursive would move way off point that's what my grandma used to do with an older mobile phone it was like she was testing compressive strength of the buttons my mom seriously thinks she can only access ml from the computer on which it was set up she has created a new email address for each new computer she got my grandmother flipped out when I showed her how to access her hotmail accounts while on vacation in another state she watched mesmerised as I showed her how one can log in from anywhere as long as you have the correct username and password the following week she sent a mass email to the family expressing her concerns about how nothing on the computer is safe and that I was able to hack into her computer from Florida major fasiqun you will really blow her mind when you explain that she's been hacking into hot mails computer this whole time not necessarily computer illiteracy that I have an old man come by my work once a week and has me unlock his iPhone he doesn't have a password just needs to swipe right to unlock the screen don't even know what he does with it afterwards I had an old man come by the Radio Shack I was working at once to see what was wrong with his phone I opened it and double-checked all of the aisle settings everything was fine and when they told him he asked me then why don't I get any calls from my kids my dad asked me what time a company's website closed I told him 6:00 and will take care of it tomorrow there's actually a UK government website part of the DVLA that you can only use during certain hours I was amazed when I found that out in recent memory I can recall an instance where my mom had a recipe opening chrome and I wanted to show her a youtube video I opened another tab in the browser and she got mad at me because she thought I deleted the recipe just remember she had to teach you how spoons work it's what I remind myself when my mom needs computer help the first day mail might have sent me when I went away to college and the first email he ever wrote didn't have any spaces in it it was just one long word dotted with occasional punctuation he didn't know what the space bar was and thought the computer would just add the spaces automatically it was hilariously adorable and every time I think about it I get a little sad I didn't print out and frame that Mao the only way to teach an old person to type is to tell them the keys are almost exactly like a typewriter but you don't have to press as hard I don't think my has ever used her typewriter life-long factory worker tell him a keyboard is like a factory that makes letters took a physics course from a professor who got their PhD in biomechanical physics ie how fast the cell moves or at what rate does the MIT urge on real proteins work complicated science stuff one day the professor was using PowerPoint for a lecture via dobot date ICANN popped up and they had no idea how to resolve it they were started the computer and within five minutes it popped up again the entire class watched in amazement as this professor struggled with the Adobe update icon the professor canceled class variety to come fix the issue it's always amazing watching professors with years of training and knowledge in a specific field struggle with the simplest of problems right it's not rational because he'll when you have a PhD you get it by exhaustively studying one thing but it's still a little strange watching someone who's fairly intelligent and very capable in their fields completely fail to grasp some basic concepts a co-worker of mine an older gentleman knew how to use Excel but nothing else when he needed to type up a document instead of opening up a word processor he would open up Excel and just type his document into one cell that he enlarged to the size of an 8.5 x 11 piece of paper well at least he's resourceful and able to problem-solve he really likes to think exclusively in the box back in the days of ms-dos and the good ol Windows 3.1 my uncle picked up a new PC a powerhouse of the time he'd never had a PC he'd been a Commodore 64 guy for a long time though anyway I visited my grandparents where he also lived and he showed me his computer I was in awe it was so good compared to my own I played a game of strife and after went out to play later that day I'm asked by my grandmother what did you do to your uncle's computer I don't know what she's talking about and go to talk to him he's mad the thing won't boot and I broke it get it to boot and check out the HDD it's in shambles ask what were you doing when it stopped working deleting files you put on there I don't need your garbage on my machine he deleted random files from the ass until it stopped working long story short in one day I reinstalled doors and windows on that thing six times yes he kept doing it and wouldn't listen when I told him he couldn't just do that I never touched his PC again afterwards he still brings up the time I broke his new computer customer call I my computer isn't working me okay what happens when you try turning it on customer nothing me can you check to see if it's still plugged into the outlet customer I dunno it's pretty dark back there me can you turn on a light customer nope the power's out I'm a graphic designer and I once had a client sitting too next to me whilst designing her a logo I assumed into the logo on screen and she said oh no not that big I explained it wasn't going to be that big and I was just making it bigger on the screen so it's easier to edit thought she understood until I zoomed out a few minutes later and she said oh yes that's a better size I once caught my little brother then around age 10 holding a ruler against the screen to measure the size of the pictures of a collage he was planning to print he's going into graphic design now she'll come a long way I sincerely hope my wife does not have a secret reddit account or for that matter does not know Mayra did account if she does find this out I'll probably not be alive whenever we had internet issues she would yank out the rj45 from the cable modem blow air into it ten times and place it back into the modem I never understood this ritual until one day I took up the courage to ask why the response I got was that since she was accessing too many sites there could be a blockage in the modem I did ask her the same question several times over the course of the next few years I once convinced a person that the reason they needed a new Ethernet cable was that the cable had been squashed and all the zeros had jammed the wire because it was narrow now and only the ones would fit through I work in recruiting and I will often ask people to wear mail me over there as you may not only will many people not know how to do that some will try and fail miserably I had one guy he was older tell me multiple times that he has his resume saved in his email and that I can go log onto his email and go get it I said no that's not how a mail works you have to send it to where you want it to go he proceeded to tell me his email address and say again that I can just log on and get it wasn't worth trying to explain anymore another woman told me that she can't email her as you may to me because her ml addresses at yahoo point command oz is at company name point common they are different I explained to her got oh the domain name doesn't matter you can ml to any domain names that you want they are just different companies and will still receive the email she tried to argue with me saying that she has yahoo and only consent to other yahoo i again tried to explain and told her how just like calling people with different area codes it's just a way to classify and you can send an email to any ml address she wasn't getting it we never got a resume you have been visited by a rarity pepper that appears once every 69 years if you want to be rich comment show me that way rich pepper thanks for watching do 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Channel: TZ REDDIT

Views: 50,761

Rating: 4.8917527 out of 5

Keywords: r/askreddit, askreddit, reddit, tz reddit, it professionals, computer, tech support, boomer

Id: RaWOSbqcqiA

Length: 17min 6sec (1026 seconds)

Published: Tue Aug 20 2019