Metacom Leaked Files: Job Interview Questions (How to Answer Them) | Metacom Careers

are you currently looking for a job or for your next job interview for sure because you're searching for videos well you don't have to worry no more because here at metacom guides and tips like this one apply because we have tons of job opportunities for you especially here in the BPO industry hello there once again this is [Music] Jamie and in this video I tips on how to answer the top nine most common job interview questions in a call center so ready let's get into the video well purpose and it's all about you and it's also a way of the interviewer how well do you know yourself and also chance or opportunity in this question for aside from that it's also a wayers proper format on how to structure your response so you can answer the tell me something about yourself question effectively and that is the seat method which stands for skills experiences or educational attainment achievements in life and what type of person are you now let me give you an example on how to do this okay Erica so now can you tell me something about yourself that's not written in the CV okay so I appreciate you inviting me to the job interview today my skills closely meet the requirements of the position and I'm a solid team player a quick thinker and a creative individual who will help you boost the sales I'll be an excellent example for the company my education and experience are perfect fit for this field there I can benefit the company right away and um I'm a higher achiever for instance in my last uh position my manager commended me for the regularly delivering high quality work and my adaptability and capacity for change as well as my Readiness to uh take on responsibilities that were outside of my scope last but not the least I am the type of person you know who will provide excellent customer service to turn them into consistent supporters of the company I will also be a efficient with resources and supplies to help you save money and boost earnings the next question is what are your strengths and weaknesses well this question when it comes any job interview or job application and sides but what about technique JN is to always back up your answers with examples so you metap Pips just keep keep in mind that when answering this kind of question make sure with Vue and theoretical anwers say for example when it comes to your strength you can say that you're hardworking you're a very motivated person you have extensive experience you're a people person or a team player and what you can do to back that up with example situation qualities now let's have an example question about what are your strengths okay so I'd like to know what are your strengths and weaknesses yeah I am a hardworking individual and in the past I worked as a service crew in Pizza Hut while I'm studying and I also have done several odd jobs before and I took in gigs to save money and I'm also highly motivated I try my best to always be energetic at work and when I was in Pizza Hut I always went to work 15 minutes before the job and or schedule and my manager did not need to tell me what to do I was always proactive in doing tasks very quickly how you can answer the what are your weaknesses type of question so technique metap Pips is to use positive scripting so you have to make sure to make your weaknesses sound and look like they are good things like for example it can be an opportunity for you to improve and you're acknowledging them now sample answer for this type of question for my weaknesses is that I am a type of observant person and I tend to watch people as they go along but this does not mean that I don't like to participate I actually love participating but I want to learn first before I go ahead and proceed I want to know how often though others do it so that I can do my job right where do you see yourself 5 years from now well this is one of the most commonly asked job interview questions that you will encounter definitely well Ely this is a way interviewers or any career goals and plans once and it's also a way for them to know if open for professional growth and development for example or call center industry so where do you see yourself in 5 years time for instance in 5 years time as a team leer very performative and very good team or say you're already an operations manager well which is you have to make use of the five structure which stands for faithful integrated valuable and experienced now let's go ahead and all right so I'd like to know where do you see yourself 5 years from now I am a faithful individual so in 5 years time I will still be working for your company and I will be fully integrated into the team in 5 years I'd be seen as a valuable asset to the company and have the experience needed to help train new team members or colleagues whenever they join the company what about you how will you answer first few questions why should we hire you what's your well to answer this question and experience so what you have to do say for example call center industry so what you have to keep in mind is the words sell yourself in a good and positive way why should they hire you meaning you have to highlight your skills abilities capabilities and talents and make sure culture and standards and make sure or description now let's take a look at this example all right so can you tell me why should we hire you I think you should hire me because I have extensive experience working in the B industry aside from that I am hardworking and loyal and I always a my seasat I have also stayed there for 2 years but we had bought a house here in Cavite so I decided to left my prev job if you hire me I'll be an asset to your company and I'm very excited to be part of such a successful BPO that is popular in this industry why do you want to work in this company if you've done your assignment meaning you did some background checking orar about meing Andes why do you want to work in this company all right so can you tell me why do you want to work for us I want to work for you because you are one of the leading bpos here in the Philippines you have a strong reputation and I heard that he there is work life balance and I want to experience that I think working for you will allow me to grow in my career all right it's nice to hear tell me about a time when a coworker or a customer got angry with you what happened and how did you handle it oh very or call center industry well this is a way difficult and conflicting situations say for example caller orct with your teammate or is life with conviction now let's observe the sample answer okay so Erica can you tell me the last time a coworker or let's say a customer got angry with you what happened or how did you deal with that okay for that one I had a very IR caller before she was very upset and she called me names and cursed a lot actually she was a demanding to talk to my supervisor so what I did is you know calmly told her that I will really try to help her I also told her that instead of waiting for my supervisor I can assess her right then and there I just showed her that I was the right person to fix her issue and that you know I was willing to listen and that I cared about her and that I was willing to stand by her as we troubleshooted her personal computer so that's it so we fixed it in the end and she was very happy tips when it comes to job interview then just for that and if you're a fresh graduate or a career shifter then you are very much welcome to apply here at metacom currently openings for agent and non-agent positions just click the link below with your application T why did you leave your last job well again this is one of the frequently asked questions during an interview and the main reason for asking that kind of question is to gain some insights about the applicant's character and behavior towards work maybe some of us work Environ or let say from our previous work work what and along the way with this employee and the company so in the end hiring managers the key for this one is positive scripting positive scripting in the sense like for example most of the employees previous work or compan is low compens well instead of you are looking for growth and development instead also add gu why did you leave your last job using the can structure which stands for chapter achieved and next okay so this time I'd like to know why did you leave your last job I left my uh previous job because I am ready for my career next chapter and I'm happy to say that we achiev many wonderful things while I've been working there and that thanks to my wonderful employers however I am now prepared for the next phase of my growth which I hope will take place with your business and will allow me to collaborate with other like-minded individuals who want to achieve great things what will you like to do outside of bir well Metter during your job interview so well basically this is to know your personality outside of workies or other or let's say so for this kind of question say for example you love doing activities with your family let's say every weekend or every off or if let's say you have a dog or well the key Point here in answering this question is to share something with the interviewer that makes you human be mindful and careful when sharing things about your personal life say for example you kept on sharing about your family in your work so you have to be mindful all the time what is your salary expectation well Mets this is for the applicants work experience negotiation between the company and the potential employee and compens or offer say especially when it comes to boo industry if you want a bigger pay or let's say your EXP in a higher and competitive monthly salary be honest and you can also ask amount or let's say you have to know as well going rate or let's say industry thurn as of the moment now that you have an idea about the nine most common job interview question for sure next job interview with the help of practicing and right preparation give yourself a try now by clicking the link below to start your application with us here at medicol where we can profile you to the most suitable BPO account just for you well thank you so much again meta Pips for watching this video just don't forget to like share and subscribe as well in our YouTube channel and see you in our next video bye [Music] [Music]

Channel: Metacom Careers

Views: 41,724

Keywords: interview questions and answers, interview tips, interview question, interview questions and how to answer them, how to answer interview questions, how to answer common job interview questions, call center interview questions and answers, call center interview, call center training, questions interview call center, questions and answers, bpo job interview, metacom hiring, metacom bpo, metacom call center, metacom careers, interview answers tell me about yourself

Id: MRxk8VMNKxY

Length: 15min 47sec (947 seconds)

Published: Fri Sep 29 2023