Man Sues Taxi Company For Missing His Flight | Judge Rinder

[Music] brad is in court to claim one thousand pounds after the taxi he had booked failed to turn up on time and he missed his flight [Music] defendant Katie says Brad would have missed his flight regardless as he did not book it at the correct time and as he did not inform them the taxi was late she owes nothing she is counterclaim in 25 pounds the cost of a taxi fare which Brad failed to pay [Music] now to have Brad here yes you do thank you very much and is it Katie yes judge who you with this is friar who deals with our social media is she planning to tweet during the course of the case I don't throw what why are you here yeah so I dealt with the case when it came through on our Facebook page how splendid now Brad let's start at the beginning where were you planning to go around June 2018 it was a holiday booked for my 30th birthday but months in advance and I was going to nice where I was meeting a friend of mine had flown all the way from Australia understand so it was time critical yeah and very important correct yes there is your flight statement what time was the flight leaving I was leaving at 8:00 just give me the idea of where you were going from from an area called Rockford which is part of Southend yes and I was going to from my friend's address where I'd stayed at the night before he'd taken me out for a birthday dinner I'm going to ask about that in a minute but just in general term you were going from Rockford from Rockford to Southend which is very close through to each other and then from there to stands to the airport what time would you choose to be at the airport ordinarily two hours before departure 6 a.m. 6 a.m. would you agree with that Katie your firm must take people to the airport all the time there's bread and butter of the business isn't it yes it is judge so for example if I phone you and I say hello Katie I'd like to go to Stansted Airport what would our exchange be what would you say to me I'd ask you what time would you like to be at the airport and I'd say mmm let me think I'd like to be there at 6 o'clock in the morning and then I'd say so that is for an 8 o'clock flight you're allowing yourself to hours if it's a long-haul flight you would allow yourself free hours and why'd you do that Katie to guarantee that you will be on that flight because all sorts of things can go wrong on the way like what yes yeah traffic all sorts yeah thank you very much so you wanted to be there at 6 o'clock in the morning that's correct yeah the next thing you said to me was that you were planning to stay at your friend's house the night before this flight and that had always been your plan yes because it was your birthday and presumably because your friend wanted to hang out with you or whatever it's called on the night before you went to nice agree he took you for dinner yeah a new telephone Katie's company and you booked a taxi yes you asked them for a specific recommendation as to the appropriate time for them to leave correct and you say that you took your cue from them they gave you a recommendation based upon their experience of driving from the area you live to Stansted yes and I agreed with it because I've done that journey before as well side I knew that's what it seemed about right to you yeah take very much yeah Katie you were not the control of that day is that right I was not worried the dispatch of that day no I was not do you keep records on behalf of the controllers and the dispatchers yes in other words it's a decent cab company now what's been said there is that there was a discussion he took his recommendation about how long he should take to get to Stansted and what's more there was a clear indication that the appropriate time to leave the house would be 5 o'clock in the morning and he accepted that and consequently the cab was booked for five o'clock in the morning to come to his friend's address in the course of that conversation last question before you answer did you explain that there was going to be a stop at your house yes there was very clear the journey very clear thank very much friend House Airport right yes correct or incorrect yes we didn't know about the additional journey to South Church but can I just it wasn't Brad who put the taxi the night before it was another gentleman who provided his mobile number we never had a contact number for Brad no could this be somebody called Oliver did he leave a message it was in the name of Oliver is this the we that we are referring to yes well this is what Oliver says Brad doesn't drink much so I took him out for dinner I don't well that's got to do that that's pretty that would be a cheap date and we came home early and passed out at about about 10:00 to 11:00 p.m. and he says Brad had already booked a taxi for five o'clock in the morning and he got confirmation for this that's the first point in other words Oliver says that Brad had put the taxi what evidence do you have which helps me come to a conclusion that it might not have been Brad that made that phone call the name that the booking was made in and the contact number that the booking was made in and I see that dr. Garrett's thank you very much can I just ask no I'm looking at evidence we'll have an opportunity to respond to it thank you very much well you explain to me what this record is please madam we keep a a four diary where all the airport long-distance work gets entered in old-fashioned style you might say and then the information is written on a slip which the driver will give be given the slip he has all the details then thank you very much the next thing that you have in your evidence pack is a confirmation text which you send to the driver because the drive because it was taken the night before the early morning pickup the driver wasn't out working he's not gonna make a trip especially to the office to pick up the docket slip that has all the information consequently you said to attack consequently we sent him a text under stood I'm glad you provided with evidence of this text now just so you know you won't have seen this yes this appears to me according to the replied very clear reply that's given by katie is what you do in a situation like this it's a late night booking it's going to be very early in the morning you want to make sure that your drive has got the relevant details he knows where to go and at what time correct correct and so this is the message that you sent him correct hi the booking is for 5:30 it's got the it's clearly got the address that set out that's all of us address which corresponds exactly to the log it's been booked in the system for 60 pounds and it says they have given details of where they are on the state the estate and we'll put in your additional information did he reply to that the drive know wouldn't you madam expect a driver to respond to that something like Roger Roger or yes I've got it or we'll be up at 5:30 in the morning so that you I say you but you're really speaking on behalf of start that work in your firm can be absolutely confident that they have got the instruction yes it's unfortunate isn't it that he didn't apply to that yes you'd agree yes a mistake yep thank you very much honest don't be stupid stay and watch the best judgement of moments and I'm talking understood don't be a moron subscribe to judge render YouTube channel right now that's an order

Channel: Judge Rinder

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Keywords: judge rinder, rinder, courtroom, court, legal, tv show, daytime, Taxi firm misse flight, missed flight compensation, taxi firm missed flight, judge rinder taxi driver, judge rinder taxi missed flight, judge rinder taxi judgement, judge rinder taxi case

Id: qWmnsFe-RZ8

Length: 7min 51sec (471 seconds)

Published: Fri Feb 01 2019