YOU HAVE CONQUERED THE GRADE. FATHER, FOR THOSE OF US WHO ARE IN CHRIST, DEATH HAS TRULY LOST ITS STING, THAT, GOD, WE CAN GO THROUGH TEMPORARY AFFLICTION IN THIS BROKEN WORLD. UNDER THE SUN, GOD, WE CAN LOOK AT TRIALS AND TEMPTATIONS AND DIFFERENT THINGS THAT HAPPEN KNOWING THAT IT IS ALL JUST IN THIS MOMENT. IT IS THIS TIME, WE CAN LOOK AT THE ETERNAL LIGHT. WE THANK YOU FOR THE GOODNESS OF SALVATION. WE PREACH IT TO OURSELVES TO REMIND US WHEN WE HAVE OUR HEAD DOWN, WE NEED TO LOOK UP AND SEE THE BIGGER PICTURE. WE PRAY THIS IN YOUR NAME, AMEN. HAVE A SEAT. CAN WE THANK THE WORSHIP COLLECTIVE FOR LEADING US THIS MORNING. [ APPLAUSE AND CHEERING ] >> GOOD MORNING. HOPE YOU'RE DOING WELL. I JUST HAD THE PRIVILEGE OF HEARING FROM OUR DISTINGUISHED GUEST THIS MORNING. WHAT HE'S GOING TO BE SPEAKING TO YOU ABOUT. I'VE HEARD THIS TALK BEFORE, BUT IN A MUCH MORE CORPORATE SETTING AND I WAS HEARING HOW HE WAS GOING TO TWEAK IT FOR A MORE COLLEGIATE SETTING. I WAS THRILLED. I CAN'T WAIT FOR SOME OF THE PRINCIPLES HE'S GOING TO BRING BEFORE YOU. HIS BOOK ABOUT THIS VERY THING, "THE SPEED OF TRUST," HAS SOLD OVER 2 MILLION COPIES. ONE OF THE TOP LEADERS OF -- LEADERS OF LEADERSHIP DEVELOPMENT. HE WAS HERE YESTERDAY AND TODAY WORKING WITH OUR LEADERSHIP AND WORKING AND SPEAKING TO OUR STUDENTS. HE'S ALSO GOING TO SPEND TIME THIS AFTERNOON. WE PARTNERED TO BRING HIM IN. I'LL HAVE DR. BELL HERE IN JUST A SECOND AND GIVE YOU A MORE PROPER INTRODUCTION OF HIM. AFTER WE GET DONE SPEAKING, IF WE HAVE TIME, WE'LL SIT DOWN AND PUNCHING WAIT A ENTHUSIASM THOUGHTS AND THEN WE'LL DISMISS YOU OUT OF HERE. I DID WANT TO BRING ONE ANNOUNCEMENT TO YOU THAT MIGHT AFFECT SOME OF US IN THE NEXT FEW MONTHS. IT'S KIND OF A GROWING PAIN THING FOR US. SOME OF YOU MIGHT HAVE SEEN REN ADDITIONS OF THE NEW ROOF THAT IS GOING TO BE HERE IN THE VINES CENTER. SINCE WE'RE GETTING A NEW BASKETBALL ARENA, THE TIMING IS TO TIE IT IN WITH A NEW ROOF HERE. I KNOW THE DOME HAS ALWAYS BEEN A BIG PART OF OUR LANDSCAPE. WE'RE GOING TO GET A BRAND-NEW LIFE. IT WILL ALLOW US TO DO BETTER LIGHTING, BETTER SOUND SYSTEMS. THIS ROOF HAS LIMITATIONS AROUND WHAT WE CAN DO IN BRINGING EXCELLENCE. IT'S GOING TO ALLOW US TO GO COMPLETELY IN THE DARK, HAVE A SEPARATE CORRIDOR AROUND, WILL BE ABLE TO ALLOW US TO HOST EVENTS THAT WE AREN'T ABLE TO NOW SO IN YEARS TO COME IT WILL BE A PLACE FOR VINES TO HOLD CONVOCATION, BUT ALSO BE ON SOMEBODY'S TOUR ROUTES, HAVE ARTISTS FROM ALL OVER THE WORLD SEE THIS AS ONE MORE TOUR STOP FOR THEM. PRETTY EXCITING. FOR THAT TO HAPPEN IT'S GOING TO TAKE A LITTLE BIT LONGER THAN THE THREE MONTHS, A LITTLE BIT LONGER THAN THE SUMMER. WE'VE BEEN LOOKING AT DIFFERENT WAYS. WE FELT IT WAS SUCH A VALUE WE TRIED OUR BEST TO BEGIN WITH 4,000 NEW FRESHMAN IF WE CAN ON TIME LIMIT. WE LOOKED AT -- THE CONVOCATION SCHEDULE FOR LATER ON THAT FEW MONTHS AND WE REALIZE EVERY SINGLE GUEST WE HAVE CAN ROLL INTO NEXT YEAR. SO ON APRIL 8, SKILL LET, AFTER SKILLET IS WITH US MORNING AND NIGHT, IF YOU KNOW WHAT I MEAN, SKILL LET WILL LITERALLY BLOW THE ROOF OFF THIS PLACE. SKILL LET WILL BE DONE. IMMEDIATELY WE'RE GOING TO STOP MEETING IN HERE BEGINNING APRIL 8, SO THAT WE CAN BE READY FOR CONVOCATION IN THE NEW YEAR. WE'LL HAVE CONVOCATION SELECT ON THURSDAYS. WE'LL AMP THAT UP THE REST OF THE SEMESTER. WE'LL STOP THE CONVOCATION SCHEDULE ON WEDNESDAYS AND FRIDAY MORNINGS. HOWEVER, HOWEVER, WE ARE GOING TO GET TO HAVE SOME SPECIAL THINGS LIKE SENIOR CONVOCATION AT OTHER LOCATIONS. WE'LL ALSO CONTINUE TO HAVE CAMPUS COMMUNITY AT THOMAS ROAD. WE'LL KEEP CAMPUS COMMUNITY GOING. THIS WILL BE A LITTLE BIT OF A SACRIFICE FOR SOME OF OUR SENIORS SO THAT THE INCOMING FRESHMAN CAN BEGIN THE YEAR RIGHT. THAT IS THE BIG NEWS. I THINK IT WILL FUN. IN YEARS TO COME IT WILL BE A COOL THING. YOU'LL GET TO BE PART OF THE LAST EVENT WITH THE OLD ROOF. ISN'T THAT FUN? THAT'S GOOD. PETER BELL IS GOING TO COME UP AND INTRODUCE OUR GUEST. ARE YOU EXCITED? I REALLY APPRECIATE, PETER, ONE OF THE THINGS I LOVE -- LISTEN TO ME -- THANK YOU -- ONE OF THE THINGS I LOVE ABOUT OUR SCHOOL OF MEDICINE IS THAT IT IS LED BY LEADERSHIP THAT TRULY LOVE THE LORD. SEEING MEDICINE IS ONE MORE WAY TO FURTHER THE KINGDOM OF GOD, ONE MORE WAY TO REVEAL THE GRACE OF GOD. PEOPLE WHO TYPICALLY COME INTO A MOMENT OF MEDICAL NEED ARE PEOPLE THAT ARE AT AN INTERSECTION WHERE THEY'RE LOOKING UP. A LOT OF TIMES PEOPLE ARE SO DISTRACTED WITH EVERY DAY LIFE AND THEN THERE'S A MEDICAL NEED AND THEY BEGIN TO THINK ABOUT ETERNITY. THEY SIT IN A WAITING ROOM A LONG TIME OR HEAR THE LUMP IS BACK, THE TUMOR IS NOT GOING ANYWHERE, AND THEY BEGIN TO THINK ABOUT THE OTHER SIDE OF THE GRAVE. HOW POWERFUL WE HAVE MEN AND WOMEN IN THOSE PLACES, THEY'RE EXCELLENT AT THEIR CRAFT. THEY'RE GREAT, GREAT DOCTORS AND NURSES AND GIVE HOPE TO PEOPLE. CAN WE PUT OUR HANDS TOGETHER FOR DR. BELL? LOVE YOU, BROTHER. [ APPLAUSE AND CHEERING ] >> THANK YOU, DAVID. YOU KNOW IT'S NOT ABOUT ME, THE PHYSICIAN. IT'S ABOUT YOU THE PATIENT. WE HAVE A TRUST RELATIONSHIP WITH GOD AND PHYSICIANS NEED TO ESTABLISH RUST RELATIONSHIPS WITH THEIR PATIENTS. OTHERWISE GOOD THINGS DON'T HAPPEN. SO ON BEHALF OF OUR MEDICAL SCHOOL LIBERTY UNIVERSITY SCHOOL OF CARDPATHIC MEDICINE, THANK YOU. ALL. I EXPECT YOU'LL HAVE A GREAT SESSION WITH STEPHEN STEPHEN TODAY. HE IS AND MBA GRADUATE OF HARVARD UNIVERSITY. HE IS FOLLOWING IN THE FOOTSTEPS OF HIS FATHER, WHO WROTE "THE SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE." OKAY, YOU CAN CLAP. [ APPLAUSE ] >> GREAT PRINCIPLES, SPIRITUALLY BASED, APPLIED TO THE SECULAR WORLD, APPLICABLE TO HAVING WE DO IN OUR LOVES. STEPHEN IS HERE TO TALK ABOUT TRUST TODAY. SO I'D LIKE TO INTRODUCE COVES COVES. [ APPLAUSE AND CHEERING ] >> THANK YOU. THANK YOU, DR. WELL. >> THANK YOU. I WANT TO INTRODUCE MY TOPIC ON TRUST. A FEW YEARS AGO I HAD A CHANCE TO GO FLY FISHING IN THE WESTERN PART OF THE UNITED STATES UP IN MONTANA. HAS ANYONE HERE HAPPEN TO HAVE BEEN FLY FISHING BEFORE. [ CHEERING ] >> QUITE A FEW. >> IT WAS THE FIRST TIME I DID IT. I HIRED A GUY TO TEACH ME HOW TO DO IT. WE PUT ON WADERS UP TO OUR CHEST, WADE IN THE REF. WE GET SITUATED AND HE ASKED ME A QUESTION. HE SAID STEPHEN, TELL ME WHAT YOU SEE. I WASN'T SURE WHAT HE MEANT ABOUT THAT. I SEE THE RIVER, THE BANK, THE CLOUD, THE SKY. THE GUY SAID, NO, NO, NO, NO. WHAT DO YOU SEE UNDERNEATH THE WATER, THROUGH THE WATER, UNDERNEATH IT. WE WERE STANDING IN THE MIDDLE OF THE RIVER. THE WATER WAS PROBABLY UP TO OUR WAIST. I KIND OF LOOKED DOWN INTO THE WATER. BUT HONESTLY, I COULDN'T SEE ANYTHING. I COULD JUST SEE THE TOP OF THE WATER BECAUSE THE TIMING OF THE DAY, THERE WAS A GLARE COMING DOWN. I COULDN'T SEE THROUGH THE WATER. I COULD SEE THE TOP. I SAID I CAN'T SEE ANYTHING BECAUSE OF THE GLARE. I ONLY SEE THE TOP OF THE WATER. NOW MY GUIDE, HE WAS WEARING A PAIR OF POLARIZED SUNGLASSES. HE SAID, WELL, I'VE GOT THESE POLARIZED SUNGLASSES ON AND WITH THESE GLASSES I CAN SEE RIGHT THROUGH THE WATER AND I CAN SEE HAVING. YOU KNOW WHAT? HE SAID THERE ARE FISH ALL AROUND US. EVERYWHERE YOU LOOK THERE'S FISH. IN FACT, RIGHT NOW AS WE'RE SPEAKING THERE'S FISH RIGHT IN FRONT OF US. CAN YOU SEE THEM? AND I REPLIED KNOWN, CAN'T SEE THEM, BUT I'LL TAKE YOUR WORD FOR IT. HE SAID HERE, DON'T TAKE MY WORD FOR IT, PUT THESE ON. SO HE HANDED ME AN EXTRA PAIR OF POLICY LIESED -- POLARIZED SUNGLASSES. COULD I PUT ON THE PAIR OF SUNGLASSES. [ CHEERING ] I PUT ON THE GLASSES, AND THE MOMENT I PUT THE GLASSES ON INSTANTLY I COULD NOW SEE THROUGH THE WATER. SURE ENOUGH, JUST LIKE THE GUIDE SAID, THERE WERE FISH. THEY WERE EVERYWHERE. THEY WERE ALL AROUND US. THEY WERE, IN FACT, RIGHT THERE IN FRONT OF ME. HERE IS THE MOST INTERESTING THING. THOSE FISH WERE THERE ALL ALONG. THEY WERE ALWAYS THERE RIGHT IN FRONT OF ME. I JUST COULDN'T SEE THEM UNTIL I PUT ON THE GLASSES. THE FACT I COULDN'T SEE THEM DIDN'T MEAN THEY WEREN'T THERE. THEY WERE THERE RIGHT IN FRONT OF ME. IT TOOK ME PUTTING ON THE GLASSES TO SEE, TO RECOGNIZE, TO VALUE WHAT WAS RIGHT IN FRONT OF ME. SO IT IS I BELIEVE, WITH MY TOPIC THIS MORNING OF TRUST. THE EFFECT OF TRUST, THE IMPACT OF TRUST IN OUR LIVES, ON OUR RELATIONSHIPS, ON OUR TEAMS, IN OUR SOCIETIES, THE IMPACT OF TRUST IS THERE. IT'S RIGHT IN FRONT OF US. BUT WE OFTEN DON'T SEE IT. WHAT I HOPE TO DO TODAY IS TO GIVE YOU ALL METAPHORICALLY SPEAKING A PAIR OF TRUST GLASSES THAT YOU CAN PUT ON AND SEE HOW TRUST IS IMPACTING EVERY DIMENSION AND ASPECT OF OUR LIVES, OF YOUR RELATIONSHIPS, OF YOUR LEADERSHIP, AND HOW INCREASING THIS TRUST WILL BE A HUGE ASSET, A DIVIDEND FOR YOU IN EVERY WAY AS YOU GO FORWARD TO LEAD AND SERVE IN SOCIETY. IT'S RIGHT IN FRONT OF US. LET ME GIVE YOU GLASSES TO SEE IT. I BEGIN BY SHARING THAT STORY. I LIKE TO GIVE A QUOTE FROM AN ACADEMIC WHO SAID THIS,. A NATION'S WELL-BEING, AS WELL AS HIS ABILITY TO COMPETE, IS CONDITIONED BY A SINGLE PERVASIVE CULTURAL CHARACTERISTIC. THE LEVEL OF TRUST INHERENT IN A SOCIETY. SO HOW A COUNTRY, HOW A NATION PERFORMS AS WELL AS THE WELL-BEING, IS CONDITIONED BY TRUST. I WANT TO RATCHET THAT DOWN AND SAY THIS. AN ORGANIZATION'S WELL-BEING AS WELL AS ITS ABILITY TO COMPETE, A TEAM'S WELL-BEING, A LEADER'S WELL-BEING, AS WELL AS HIS ABILITY TO COMPETE, IS CONDITIONED BY A SINGLE PERVASIVE CULTURAL CHARACTERISTIC, THE LEVEL OF TRUST INHERENT IN THE ORGANIZATION ON THE TEAM IN THE LEADER. TRUST IS IMPACTING HAVING. IT'S RIGHT IN FRONT OF US. LET'S PUT THE GLASSES ON. NOW THE INTERESTING THING, I PRESENTED TRUST ALL AROUND THE WORLD, SOME 55 COUNTRIES IN THE LAST FEW YEARS, AND WHENEVER I GO AND PRESENT TRUST, HERE IS THE FIRST THOUGHT THAT MOST PEOPLE HAVE WHEN I SAY I'M GOING TO BE TALKED ABOUT TRUST. SOMEBODY ASKED ME STEPHEN, WHAT ARE YOU GOING TO BE TALKED ABOUT. I SAID TRUST. WHEN I SAID TRUST, HERE IS WHAT MOST PEOPLE ARE THINKING. THEY'RE THINKING SOMETHING LIKE THIS. THIS LITTLE KITTY CAT. HERE WE GO WITH THIS WARM AND FUZZY, TEXAS, FEELY, NICE TO HAVE SOCIAL VIRTUE. I WANT TO GIVE YOU THE GLASSES. I WANT TO GIVE YOU A WHOLE NEW WAY OF LOOKING AT TRUST. I'VE SEEN TRUST IN A NEW CONTEXT, HOW IT'S THE NEW CURRENCY OF OUR TIMES. I WANT TO MAKE THREE POINTS. LET ME SAY THEM QUICKLY AND WE'RE WORK THROUGH EACH ONE IN GREATER DETAIL. HERE IS THE FIRST POINT. I'M GOING TO SHOW YOU HOW TRUST IS AN ECONOMIC DRIVER, NOT NEARLY A SOCIAL VIRTUE. IF I CAN PUT THAT ANOTHER WAY, THERE'S AN ECONOMIC CASE FOR TRUST, A BUSINESS CASE FOR TRUST. IT'S FINANCIAL AS WELL AS SOCIAL. THAT MATTERS NOW AND IT WILL MATTER TO YOU EVEN MORE GOING FORWARD. THE SECOND BIG IDEA IS THIS. I WANT TO SHOW YOU HOW TRUST, THE ABILITY TO CREATE TRUST, IS THE NUMBER ONE COMPETENCY OF LEADERSHIP NEEDED TODAY MORE THAN ANY OTHER. YOUR FUTURE LEADERS, YOUR LEADERS NOW, LET ME TELL YOU WHY. LEADERSHIP IS A CHOICE, NOT A POSITION. YOU CAN CHOOSE TO LEAD YOURSELF. YOU CAN CHOOSING TO LEAD YOUR LIFE IN YOUR RELATIONSHIPS AS A STUDENTS. SOMEDAY INSIDE AN ORGANIZATION, ON STEAMS, BUT CERTAINLY AS -- TEAMS, BUT CERTAINLY AS A HUSBAND AND WIFE, FATHER AND MOTHER, AS A LEADER IN A COMMUNITY, IS A CHOICE, AND THE NUMBER ONE IS THE ABILITY TO CHANGE TRUST BECAUSE IT CHANGES EVERY OTHER COMPETENCY. THERE'S AN ECONOMIC CASE FOR TRUST, THERE'S A LEADERSHIP CASE FOR TRUST. ANSWERING THE QUESTION WHY. BUT BUY THE WHY YOU THEN WANT TO MOVE INTO HOW. WHICH IS THAT TRUST IS A LEARNABLE SKILL, A COMPETENCY. I'LL SHARE TOOLS ON HOW YOU CAN BUILD TRUST ON PURPOSE. BEFORE I GO FURTHER I WANT YOU TO DO AN EXERCISE WITH ME IF YOU'D BE WILLING. HERE IS WHAT I'D LIKE YOU TO DO. WOULD EACH OF YOU THINK THROUGH AND IDENTIFY A PERSON WHO YOU WORK WITH IN YOUR LIFE, AT SCHOOL, WHEREVER, AT WORK, SOMEONE YOU WORK WITH, AND WITH WHOM YOU HAVE A HIGH TRUST RELATIONSHIP. SO THIS COULD BE WITH A FEEL STUDENT, IT COULD BE WITH A TEACHER, COUNSELOR, ADVISOR, IT COULD BE WITH AN EMPLOYER, A FRIEND, A COLLEAGUE, YOU DECIDE. THE ONLY CRITERIA HERE IS YOU NEED TO WORK TOGETHER AND YOU TRUST EACH OTHER. EVERYONE GOT SOMEONE IN MIND? LET ME ASK YOU A SIMPLE QUESTION. WHAT IS IT LIKE TO WORK WITH THIS PERSON WHO YOU TRUST? AND WHAT IS IT LIKE TO COMMUNICATE WITH THEM, AND HOW WAS CAN YOU GET THINGS DONE. WHAT KIND OF RESULTS CAN YOU ACHIEVE WHEN YOU TRUST TOGETHER. LET ME SWITCH GARY AND IDENTIFY A SECOND PERSON. YOU KNOW WHERE I'M GOING WITH THIS ONE, RIGHT? LET'S IDENTIFY SOMEONE YOU WORK WITH, YOU ASSOCIATE WITH, AS PART OF YOUR LIFE. IN THIS CASE FOR WHATEVER YOUR REASON YOU HAVE A LOW TRUST RELATIONSHIP. IT COULD BE A FEEL STUDENT, TEACHER, ADVISOR, YOU DECIDE. THE ONLY CRITERIA HERE YOU NEED TO WORK TOGETHER, BUT THERE'S NO TRUST. AT LEAST NOT WHERE YOU WANT IT TO BE. WHAT IS IT LIKE TO WORK WITH THIS PERSON WHEN YOU DON'T TRUST EACH OTHER. WHAT IS IT LIKE TO COMMUNICATE WHEN THERE'S NO TRUST. HOW LONG DOES IT TAKE TO GET ANYTHING DONE. WHAT KIND OF RESULTS ARE YOU ABLE TO ACHIEVE TOGETHER OR NOT. JUST STAND BACK FROM THOSE TWO RELATIONSHIPS, HIGH TRUST, LOW TRUST, AND COMPARE AND CONTRAST THE TWO. ISN'T IT A NIGHT AND DAY DIFFERENCE? IT'S PROFOUND. WE ALL KNOW IT. TRUST CHANGES EVERYTHING. LET'S PUT THE GLASSES ON AND SEE WHAT'S RIGHT IN FRONT OF US. LET ME BRIEFLY DEFINE TRUST. WE'RE KIND OF ALL ON THE SAME PAGE. THIS IS THE MOST SIMPLE DEFINITION I CAN GIVE FOR TRUST. BY TRUST I SIMPLY MEAN CONFIDENCE. IN FACT, IN MANY LANGUAGES, TRUST AND CONFIDENCE ARE THE EXACT SAME WORD. LIKE IN SPANISH AND FRIEND OF, SAME WORD. IN ENGLISH WE HAVE TWO WORDS FOR IT. TRUST, CONFIDENCE. IN MANY LANGUAGES IT'S THE SAME WORD. SO LET ME GIVE YOU THE OPPOSITE OF TRUST. THE OPPOSITE OF TRUST IS DISASTROUS. DISTRICT DISTRUST. WHAT IF I'M SUSPICIOUS ABOUT THEIR ABILITY TO DELIVERY, TO PERFORM. THINK ABOUT IN SCHOOL, WHERE YOU HAVE CONFIDENCE IN A TEAM OR YOU DON'T. HERE IS THE THING I WANT TO SAY ABOUT CONFIDENCE, ABOUT TRUST. IT COMES FROM TWO SOURCES. IT COMES FROM HAVING BOTH CHARACTER AND COMPETENCE. BOTH ARE IT VITAL. THAT MAKES US CREDIBLE, BUT ALSO DRUGS WORTHY. WE EARN TRUST. WE ARE TRUSTWORTHY. BUT IT'S NOT ENOUGH. WE ALSO HAVE TO BE TRUSTING OF OTHER PEOPLE, TO EXTEND THE TRUST, TO HAVE IT COME BACK TO US. AND WHEN WE DO, THEN WE GENERATE A RECIPROCITY OF TRUST. LET'S LOOK AT THE JOB OF A LEADER IS TO GO FIRST, TO EXTEND THE TRUST. I'M NOT SAYING DO IT BLINDLY. DO IT SMARTLY. HERE IS WHAT JIM BURKE SAID. I HAVE FOUND PEOPLE WHEN I TRUST PEOPLE, A LOT MORE TRUST HAPPENS. IT'S A BETTER STARTING PLACE. DON'T JUST MINDLY TRUST PEOPLE. THAT'S NOT SMART IN TODAY'S WORLD. USE GOOD JUDGMENTS. ALWAYS HAVE TRUST IN PEOPLE. YOU WATCH, IT WILL COME BACK TO YOU. OKAY, WITH THAT IN PLACE LET ME HE HIT THOSE THREE BIG IDEAS. LET ME SHARE A SIMPLE FORMULA THAT YOU CAN USE. THERE'S ECONOMICS AND TRUST. WHEN THE TRUST GOES DOWN IN A RELATIONSHIP OR WHEN IT GOES DOWN ON A TEAM OR WITH COLLEAGUES, WITH PEERS, WITH FEEL STUDENTS, A TEACHER, IN AN ORGANIZATION. YOU WILL FIND WHEN THE TRUST GOES DOWN, THE SPEED WILL GO DOWN. HAVING WILL TAKE YOU LONGER TO DO AND THE COST WILL GO UP. THIS IS A ATTACKS, A LOW TRUST TAX. IF THERE'S A LACK OF TRUST THAT SOMEONE IS GOING TO DELIVER AND COME THROUGH, EVERYTHING TAKES LONGER, EVERYTHING COSTS MORE. IT'S VERY REAL. THINK OF THE LOW TRUST RELATIONSHIP YOU IDENTIFY. TAKES LONGER, COSTS MORE. IF YOU EVER WERE PART OF A TEAM, WHERE THERE'S LOW TRUST ON THE TEAM, IT'S HARD TO GET ANYTHING DONE. THAT'S THE TAX. VERY REAL. HERE IS THE GOOD NEWS. THE DIVIDEND IS EQUALLY REAL. WHEN THE TRUST GOES UP, RELATIONSHIPS, TEAMS, CULTURES, WHEN THE TRUST GOES UP, THE SPEED GOES UP WITH IT. YOU CAN DO HAVING FASTER, THE SPEED GOES DOWN, IT COSTS YOU LESS. THAT IS A HIGH TRUST DIVIDEND. THAT SIMPLE, POWERFUL, PREDICTABLE. THINK OF THE HIGH TRUST RELATIONSHIP THAT YOU IDENTIFY. MY GUESS IS YOU MOVE FAST, LOW COST. THINK OF TEAMS YOU'VE BEEN A PART OF. MY TRUST, THE SPEED AT WHICH YOU MOVE. YOU'RE ON A GROUP PROJECT AND YOU HAVE TRUST AND CONFIDENCE ON EVERYONE IN THE TEAM. YOU IN THEM AND THEY IN YOU. SPEED HAPPENS WHEN PEOPLE TRUST EACH OTHER. AND NOTHING IS AS FAST AS THE SPEED OF TRUST. LET ME GIVE YOU A FINE TRUST OF THIS. THIS IS A STREET VENDOR AND HE'S TELLING THE PASSERS BIAS THEY GO INTO AN OFFICE COME NEXT HE NOTICES HE'S STARTING TO LOSE SOME OF HIS CUSTOMERS WHO GROW IMPATIENT IN THE LINE. HE SEES THEM LOOKING AT THEIR WATCH, THEY LEAVE THE LINE AND GO IN THE BUILDING. HE LOSES HIS CUSTOMERS. HE ALSO NOTICES WHAT IS TAKING THE LONGEST OF SERVING A CUSTOMER IS THE PROCESS OF MAKING CHANGE. SO THE DO NUT GUY DECIDES HE'S GOING TO TRUST HIS CUSTOMER. HERE IS WHAT HE DOES. HE TAKES A LITTLE BASKET. IN THAT BASKET HE PUTS DOLLAR BILLS, A COUPLE OF FIVES, QUARTERS, BASIC THANK. HE PUTS THE BASKET ON THE END OF THIS CART. THE CUSTOMER COMES THROUGH. THE DOUGHNUT GUY SERVES THE DOUGHNUTS AND CUSTOMERS. EMOTIONS OUT TO PAY HIM. HEY, YOU MAKE YOUR OWN CHANGE. THE CUSTOMER GOES TO THE END OF THE CART ON THEIR OWN TO THE END OF THE BASKET TO MAKE THEIR OWN CHANGE. NOW THERE'S SOME RISK TO THIS, RIGHT? MAYBE THEY MAKE THE WRONG CHANGE. ACCIDENTALLY,. WORSE, MAYBE SOMEBODY DOES IT ON PURPOSE. WHEN TRUST GOES UP, WHAT ALWAYS GOES WITH IT? THAT'S RIGHT, SPEED. INSTANTLY THE STREET VENDOR WAS ABLE TO PUT THROUGH TWICE AS MANY CUSTOMERS AS HE COULD BEFORE. YOU SEE HE NEVER WANTED FOR CUSTOMERS. EAST I BELIEVE TO PUT THROUGH TWICE AS MANY CUSTOMERS AS HE COULD BEFORE. ELIMINATED HIS BOTTLENECK. NO ADDED NO NEW COST IN SERVING THEM. HERE IS WHAT HE DISCOVERED. RATHER THAN PEOPLE ABUSING THE TRUST AND TAKING ADVANTAGE OF HIM, HE FOUND JUST THE OPPOSITE. PEOPLE LIKED BEING TRUSTED. AND THEY CAME BACK TO HIM MORE FREQUENTLY. THEY WERE MORE LOYAL TO HIM. THEY REFERRED FRIENDS TO HIM. THEY ACTUALLY GAVE HIM LARGER THAN NORMAL TIPS. HE NEARLY DOUBLED HIS BUSINESS BY SIMPLY EXTENDING TRUST TO HIS CUSTOMER. IT'S JUST A VERY SIMPLE ILLUSTRATION OF THE ECONOMICS OF TRUST. ANY TIME YOU INCREASE THE TRUST, YOU WILL INCREASE THE SPEED, DECREASE THE COST. IT IS A MULTIPLIER FOR YOU. SO WHATEVER STAGE YOU ARE IN YOUR LIFE AS A STUDENT, AS A FUTURE EMPLOYEE, AS A FUTURE LEADER, PUT THE GLASSES ON AND RECOGNIZE, BEING TRUSTED, HAVING TRUST, IS THE EQUIVALENT OF A THREE TIMES MULTIPLIER. LET ME SHOW YOU THE DATA. THE DATA SHOWS THIS. HIGH TRUST ORGANIZATIONS OUT PERFORM LOW TRUST ORGANIZATIONS BY 286%. THAT'S THREE TIMES. IT'S TRUE FOR AN ORGANIZATION, TRUE FOR YOU AS A LEADER. THREE TIMES MULTIPLIER OF HIGH TRUST. THAT IS THE BUSINESS ECONOMIC CASE FOR TRUST. LET ME GIVE YOU THE LEADERSHIP CASE FOR TRUST. IT'S ONE SIMPLE IDEA. YOU GET GOOD AT TRUST IT WILL MAKE YOU BETTER AS EVERYTHING ELSE YOU DO AS A LEADER. WE ASK SO MUCH OF LEADERS TODAY. I KNOW YOU ARE THE LEADERS OF THE FUTURE WE NEED GREAT LEADERS. LEADERS THAT CREATE TRUST. WHEN YOU CREATED TRUST, YOUR VOTE OF CONFIDENCE AS A LOWERED GOES UP, ABILITY TO COLLABORATE GOES UP WITH TRUST. WITHOUT TRUST YOU'RE NOT A TEAM. YOU'RE JUST A GROUP OF PEOPLE. IT IS TRUST THAT TURNS A GROUP INTO A TEAM. YOUR ABILITY TO INNOVATE GOES UP. THAT IS VITAL IN A CHANGING -- NOGGIN GAUGED AND INSPIRES PEOPLE LIKE BEING TRUSTED. AND NOTHING DISTRICT ENGAGING AND DISCOURAGE PEOPLE LIKE NOT BEING TRUSTED. THINK OF YOURSELF WHEN YOU'VE BEEN TRUSTED WHAT THAT DOES TO YOUR ENGAGEMENT, HOW THAT BRINGS OUT THE BEST KNEW, COMPARED TO WHEN YOU'RE NOT. WE'RE ALL THE SAME. SO THIS IS WHAT IS NEEDED IN LEADERSHIP TODAY. YOU GET GOOD AT TRUST, IT WILL MAKE YOU BETTER AT HAVING YOU NEED TO DO AS A LEADER. IT'S HIGH LEVERAGE. HERE IS MY SUMMARY. THE BUSINESS CASE WAS ECONOMIC. THAT IS ABOUT SPEED AND COST. THE LEADERSHIP CASE IS QUALITATIVE. IT IS ABOUT ENERGY AND JOY. AND WHEN THERE'S LOW TRUST, IT IS EXHAUSTING. ENERGIES FOCUS DOWN. NOBODY LIKES WORKING ON A LOW TRUST TEAM. IT DRAINS THEM. THERE'S NO TRUST AT ALL. WHEN THE TRUST GOES UP IT IS ENERGIZING AND JOYFUL. THRILLING, EXHILARATING, EXCITING. IT'S WHAT YOU FEEL HERE AT LIBERTY UNIVERSITY. IT IS JOYFUL, IT IS FUN, IT IS HAPPY. THESE ARE THE FLUTES WE TALK TALK TALK FRUITS WE TALK ABOUT. ENERGY AND JOY. WE HAVE MADE A BUSINESS CASE, A LEADERSHIP CASE FOR TRUST. NOW I WANT TO TALK ABOUT HOW WE BUILD TRUST AS A LEARNABLE SKILL. LET ME GIVE YOU A PARADIGM, A MIND-SET OF HOW TO THINK ABOUT TRUST. IT'S THE RIPPLE EFFECT. A DROP OF WATER COMES DOWN, THE RIPPLES, WAVES, MOVE OUT. IT STARTS AT THE INSIDE, IT MOVES OUT. SO IT STARTS WITH SELF-TRUST. THE FIRST WAVE. DO I TRUST MYSELF. DO I GIVE TO MY TEACHER, MY CLASSMATES, MY COLLEAGUES. IT THEN GOES FROM THERE TO MY RELATIONSHIPS. BUILDING THAT TRUST ONE-ON-ONE. HOW YOU WITH GOING TO BUILD TRUST WITH OTHERS IF YOU DON'T TRUST YOURSELF? IT'S GOT TO START WURST. IT THEN RIPPLES OUT FROM THERE TO ORGANIZATIONS, TEAMS. THEN FROM THERE, TO OUR CUSTOMERS AND PARTNERS. THEN FROM THERE TO ALL OF SOCIETY. SO IF YOU WANT TO CHANGE THE WORLD, CHANGE SOCIETY, START BY LOOKING IN THE MIRROR. ON YOUR OWN SELF TRUST. SO YOU CAN RIPPLE OUT TO SOCIETY. INSIDE-OUT. LET ME GIVE YOU A SPECIAL LYNCHBURG LIBERTY ADDITION OF THIS. -- SPECIAL LIBERTY UNIVERSITY ADDITION OF THIS. THAT DROP OF WATER COMES DOWN. HERE IS WHAT REALLY IS WHERE IT STARTS. TRUST IN GOD. FROM THAT SOURCE EM NATURES ALL OTHER KINDS OF TRUST. TRUST IN GOD HELPS INSTILL TRUST IN OURSELVES BECAUSE OF HOW GOD BELIEVES IN US. SO THAT IS THE FORCE MULTIPLIER THAT BEGINS THIS PROCESS. ALL RIGHT, NOW, THIS IS THE PARADIGM. INSIDE-OUT. WE GOT TO DO TWO THINGS TO BUILD TRUST. >> FIRST WE FOCUS ON BUILDING OUR CREDIBILITY. SECOND, WE FOCUS ON OUR BEHAVIOR. SO LET ME TAKE EACH OF THOSE. LET ME TAKE CREDIBILITY FIRST. YOU HAVE THE ROOTS AND THE TRUNK OF THE TREE. THAT IS LIKE CHARACTER. THEN I HAVE THE UPPER HALF OF THE TREE. THE BRANCHES AND THE FRUIT. THAT IS LIKE COMPETENCE. WHAT I'M LOOKING FOR, OF COURSE, IS THE COMBINATION OF BOTH CHARACTER AND COMPETENCE. WHEN I HAVE BOTH I HAVE CREDIBILITY AND I CAN BUILD TRUST FAST. THERE ARE FOUR COURSE OF CREDIBILITY. THESE FOUR CORES WILL HELP YOU BUILD YOUR PERSONAL CREDIBILITY. WHAT DOES THIS MATTER? BECAUSE WHEN YOU GO TO GET A JOB, THE EMPLOYER IS GOING TO LOOK AND SAY HOW CREDIBLE IS THIS PERSON? ARE THEY BELIEVABLE. CAN I TRUST THEM. THIS IS A GREAT STARTING POINT. WHEN YOU WORK IN A COMPANY YOU'LL GET PROMOTED BASED ON YOUR CREDIBILITY. THESE FOUR COURSE OF CREDIBILITY. THAT IS WHAT IS CRITICAL. LET ME DESCRIBE THE FOUR COURSE QUICKLY. THE FIRST CORE OF CREDIBILITY IS THE ROOTS OF THE TREE. AND IT IS EGG INTEGRITY. IT IS WHAT YOU THINK IT IS. HONESTY, TRUTHFULNESS. IT'S DOING THE RIGHT THING. IT TAKES HUMILITY AND COURAGE. IT'S RELATIVELY EASY TO HAVE INTEGRITY, TO DO THE RIGHT THING WHEN THERE IS NO COST OR CONSEQUENCE OF DOING SO. THE TEST OF INTEGRITY IS WHEN THERE'S A COST OR CONSEQUENCE. I'M GOING TO HAVE YOU WATCH A LITTLE VIDEO HERE. YOU'LL SEE ANDY RODDICK, THE AMERICAN TENNIS PLAYER. THIS IS ACTUAL LIVE FOOTAGE. I'LLNAIRE RATE THIS. I'LL LET THE STORY TELL ITSELF. HERE IS WHAT I WANT YOU TO NOTICE. RODDICK IS GOING TO DO WHAT HE BELIEVES IS THE RIGHT THING. HE DISPLAYED ENORMOUS INTEGRITY. A HUGE COST AND CONSEQUENCE OF DOING THIS AS YOU'RE ABOUT TO SEE, BUT LOOK HOW CREDIBILITY EMERGES FROM THIS KIND OF DISPLAY OF COURAGEOUS INTEGRITY. LET'S TAKE A LOOK. IN THE THIRD ROUND OF THE ITALIAN MASTERS TOURNAMENT, RODDICK, IT WAS MATCH POINT IN FAVOR OF RODDICK. THE LINE JUDGE CALLED THE LINE BALL AND THE CROWD ASSUMED RODDICK HAD WON THE MATCH. >> IT'S ALL OVER. IT'S NOT OVER. >> BUT RODDICK POINTS OUT TO THE UMPIRE A SLIGHTIN DEN TAGS ON THE CLAY COURT, WHICH SHOWED THE BALL LANDED ON, NOT BEYOND THE LINE. EVERYONE WAS AMAZED. RODDICK HAD MADE A CALL AGAINST HIMSELF. , AS A RESULT HE LOST THE POINT AND HE WENT ON TO LOSE THE MATCH, BUT HE GRAND SOMETHING FAR GREATER. HE GAINED CREDIBILITY AND TRUST. HOW DO YOU THINK THE UMPIRES ARE GOING TO RESPOND THE NEXT TIME ANDY RODDICK TICK CHALLENGES A CALL? >> HE IS SUCH A GREAT GUY ON AND OFF THE COURT. WHAT WE SAW THERE TYPIFIES THE YOUNG MAN. [ APPLAUSE ] >> YOU SEE, THAT'S RIGHT. I UNDERSTAND THAT ANDY HAS BEEN A CONVOCATION GUEST. WHEN WE DO THE EQUIVALENT OF THAT IN OUR WORLD, AS STUDENTS, AS LEADERS, WHEN WE DO THE RIGHT THING, EVEN WHEN THERE'S A COST OR A CONSEQUENCE, I'M GOING TO SAY ESPECIALLY WHEN THERE'S A COST OR CONSEQUENCE AND WE STILL DO THE RIGHT THING, IT BUILDS UP CREDIBILITY. IT BECOMES PART OF OUR REPUTATION, PART OF OUR BRAND. IT PRECEDES US. IT GOES IN FRONT OF US. WITH THAT WE CAN BUILD TRUST EXCEPTIONALLY FAST. THE TRUNK OF THE TREE IS INTENT. INTENT IS YOUR MOTIVE AND YOUR AGENDA. THE MOTIVE THAT BEST BUILDS CREDIBILITY AND TRUST IS CARING. I CARE ABOUT MY COLLEAGUES, MY TEACHERS, MY PREACHERS. I CARE ABOUT WHO I AM SERVING. CARE IS LOVE. THE AGENDA IS TO SEEK NEUTRAL BENEFIT. THAT IS CALLED WIN-WIN. YES, I WANT TO WIN, OF COURSE I DO, BUT I WANT YOUR WIN AS MUCH AS I DO. THIS IS OUR INTENT. INTEGRITY AND INTENT. SOMETIMES PEOPLE MIGHT MISUNDERSTAND INTENT, MISCONDUCT TRUE INTENT, AND IN SOME CASES IT CAN BE REALLY DAMAGING. THIS IS CALLED THE FLY. >> SO THANKFULLY THEY COULD CLARIFY QUICKLY, NO HARM. OFTENTIMES PEOPLE DON'T HAVE THAT CHANCE TO CLARIFY. LET ME GIVE YOU TWO BEST PRACTICES TO HELP YOU PROVE INTENT. HERE IS THE FIRST. DECLARE YOUR INTENT. THAT MEANS YOU SHARE NOT ONLY WHAT YOU'RE DOING, YOU SHARE WHY YOU'RE DOING IT. ALWAYS GIVE THE WHY BEHIND THE WHAT. IT CHANGES EVERYTHING. SECOND BEST PRACTICE, ASSUME POSITIVE INTENT. AS YOU WORK TOGETHER WITH COLLEAGUES AND PEERS DO THOSE TWO THINGS. DECLARE YOUR INTENT. ASSUME POSITIVE INTENT. THE SECOND THING I LEARNED AS THE FORMER CEO OF PEPSI. ALWAYS ASSUME POSITIVE INTENT. IT CHANGES EVERYTHING. SO INTENT MATTERS. DECLARING YOUR INTENT. ALWAYS ASSUME POSITIVE INTENT. THE NEXT FLOWS FROM YOUR COMPETENCE. LET'S LOOK AT THOSE. THE BRANCHES OF THE TREE. THE BRANCHES IS CAPABILITIES. THAT IS OUR TALENTS, SKILLS, EXPERTISE, KNOWLEDGE. THE KEY QUESTION, ARE WE RELEVANT. ARE WE GROWING. YOU'RE HERE TO INCREASE CAPABILITY AND KNOWLEDGE, TO STAY RELEVANT AND CURRENT. IN A CHANGING WORLD, WE'RE CONSTANTLY INCREASING OUR RELEVANCE. LISTEN TO THIS QUOTE: IF YOU DON'T LIKE CHANGE, YOU'RE GOING TO LIKE YOUR RELEVANCE EVEN LESS. WE GOT TO CONSTANTLY IMPROVE GETTING BETTER, STAYING RELEVANT. THE BRANCHES PRODUCE THE ROOTS. THE FOURTH THING IS THE ROOTS, RESULTS. CURRENT PERFORMANCE, PAST PERFORMANCE. WHY DOES THAT MATTER? WHEN PEOPLE SEE A TRACK RECORD OR RESULT IT GIVES THEM CONFIDENCE. DAVID AND I WERE TALKING IN ADVANCE. LET'S SAY A STUDENT HAS A CONSISTENT TRACK RECORD OF DELIVERING, TURNING IN THEIR ASSIGNMENTS ON TIME CONSISTENTLY, STRONG TRACK RECORD. ALL OF A SUDDEN SOMETHING COMES UP, THEY MISS SOMETHING, THEY COME IN AND SAY PROFESSOR, I'M SORRY, THIS HAPPENED. THAT TRACK RECORD OF RESULTS GIVE THEM CREDIBILITY THAT IT DID HAPPEN. IF THERE'S NOT A TRACK RECORD OF RESULTS AND PERFORMANCE THERE'S LESS CREDIBILITY. RESULTS MATTER. I WANT TO GIVE YOU A CHALLENGE. WOULD YOU LOOK AT THAT TREE? FOUR COURSE OF CREDIBILITY. WOULD YOU PICK ONE OF THESE TO WORK ON AS YOU WALK OUT OF TODAY? BECAUSE IF YOU CAN GET BETTER AT IT, IT WILL HELP YOU BUILD TRUST AS A STUDENT, AS A LEADER, BECAUSE YOU'LL BECOME MORE CREDIBLE. PICK ONE. ONE LAST THOUGHT I WANT TO GIVE. THE REASON WE CAN TRUST IN GOD SO MUCH IS BECAUSE LET'S RUN THROUGH THESE FOUR QUARTERS OF CREDIBILITY WITH GOD. INTEGRITY, HE CANNOT LIE. INTENT, HIS LOVE FOR US IS BOUNDLESS. HE CARES ABOUT OUR WELFARE. CAPABILITIES, HE HAS ALL KNOWLEDGE AND ALL POWER. RESULTS, HIS PROMISES ARE SURE. PERFECTION IN THE FOUR QUARTERS. MY POINT IS WE CAN HAVE STUDENT TRUST IN GOD WITH EVERYONE ELSE WE USE SMART TRUST. WITH GOD, ABSOLUTE TRUST. ALL RIGHT, NOW, LET ME GIVE YOU ONE LAST THOUGHT HERE AND THAT IS BEHAVIOR. I TOLD YOU TRUST COMES FROM CREDIBILITY AND BEHAVIOR. NOW LOOK, THERE'S LOTS OF BEHAVIORS OUT THERE. IN "THE SPEED OF TRUST" I TALK ABOUT 13 THINGS. CLEAR EXPECTATIONS, PRACTICE ACCOUNTABILITY, LISTEN FIRST, KEEP COMMITMENTS. THE ONE I WANT TO MENTION TO YOU TODAY IS TO EXTEND TRUST. TO BE TRUSTING AS WELL AS TRUSTWORTHY BECAUSE WHEN YOU ARE, IT GENERATES THE RECIPROCITY OF TRUST. IT COMES BACK TO YOU. WE LEARN THIS FROM SCRIPTURE. 1 JOHN 4:19. APPLY THIS TO LOVE. WE LOVE HIM. CHRIST, BECAUSE HE FIRST LOVED US. I'LL PARAPHRASE. WE TRUST IN CHRIST BECAUSE HE FIRST TRUSTED US. THIS IS THE ESSENCE OF LEADERSHIP. THE VERY FIRST JOB OF THE LEADER IS TO INSPIRE TRUST THROUGH YOUR CREDIBILITY, YOUR SECOND JOB IS TO EXTEND TRUST IN YOUR BEHAVIOR. THAT IS POWER. LET ME CONCLUDE. SO I'M GIVING YOU TWO THINGS TO TAKE AWAY. >> FIRST, ONE OF THE COURSE OF CREDIBILITY, AND SECOND TO EXTEND TRUST TO PEOPLE. SO I SUMMARIZE. START WITH YOURSELF, YOUR CREDIBILITY, YOUR BEHAVIOR. YOU HAVE ONE CORE CREDIBILITY YOU PICK AND I'M SAYING EXTEND TRUST AS YOUR BEHAVIOR. I INVITE YOU TO IDENTIFY A KEY RELATIONSHIP IN YOUR LIFE, WHERE YOU'D LIKE TO EITHER BUILD TRUST OR RESTORE TRUST OR EXTEND TRUST. IDENTIFY SOMEONE WITH WHOM YOU WANT TO IMPROVE THE RELATIONSHIP OF TRUST IN ANY OF THOSE DIMENSIONS AND THEN GO OUT AND DO IT. BECAUSE IF YOU CAN CHANGE ONE RELATIONSHIP, YOU CAN CHANGE ANOTHER. ESPECIALLY WHEN YOUR SOURCE IS GROUNDED WITH TRUST IN GOD. AND 3rd, LEAD OUT IN EXTENDING TRUST TO EACH OTHER. WE GOT TO BE TRUSTING AS WELL AS TRUSTWORTHY. I CONCLUDE WITH THIS LITTLE VIDEO. IT SHOWS YOU THE POWER OF TRUST AND BEING TRUSTED. THIS IS A BASKETBALL TEAM IN ROCHESTER, NEW YORK. JASON IS THE PLAYER. HE'S ACTUALLY THE TEAM MANAGER. HE'S AN AUTISTIC CHILD. A SPECIAL NEEDS STUDENT. THE COACH DECIDED HE WAS GOING TO LET HIS TEAM MANAGER, HE WAS GOING TO ACTUALLY PUT HIM IN A GAME. GIVE HIM A CHANCE. HE'S GOING TO EXTEND TRUST TO HIM. WATCH WHAT HAPPENS HERE. AT FIRST THE COACH STAYS WITH IT. THIS HAS A WONDERFUL ENDING TO THE STORY. IT DOESN'T ALWAYS WORK OUT THIS WAY, BUT SOMETIMES IT DOES. SOMETIMES WE HAVE TO BE WILLING TO TAKE A RISK, EXTEND TRUST TO TAKE EXTRAORDINARY OUTCOME. WATCH COACH JOHNSON EXTEND TRUST TO JASON AND LOOK AT THE POWER OF EXTENDING TRUST AND OF BEING TRUSTED. IT CAN BE LIFE-CHANGING. LET'S TAKE A LOOK. >> MOST BASKETBALL TEAMS AREN'T KNOWN FOR THEIR TEAM MANAGERS, BUT MOST TEAMS DON'T HAVE JASON. JASON WAS A SPECIAL ED STUDENT AT THE HIGH SCHOOL. >> WHEN I GOT INTO HIGH SCHOOL, MY GOAL WAS TO MAKE A TEAM AND I WASN'T GOOD ENOUGH. >> BORN WITH AUTISM, HIS JOB WAS TO ASSIST THE COACH AND DO WHATEVER THE TEAM NEEDED. HE MADE SURE EVERYONE HAD WATER AND TO YOU WE WOULD OFF THE PLAYERS' SWEAT DURING THE GAME AND OF COURSE, HE ALWAYS CHEERED LOUDLY FOR THE TEAM HE CARED SO MUCH ABOUT. JASON STRIDE OUT THREE YEARS IN A ROW, BUT NEVER MADE THE TEAM. BECAUSE OF HIS DEVOTION, THE COACH DECIDED TO LET HIM SUIT UP FOR THE FINAL GAME OF THE SEASON. NOT TO PLAY NECESSARILY, BUT JUST TO SEE WHAT IT WAS LIKE TO WEAR A JERSEY. >> THE FACT THAT IF WE WON THAT GAME, WE COULD TIE FOR LEAGUE CHAMPIONSHIP, BUT I COULDN'T PROMISE HE COULD GET IT IN GAME, ALTHOUGH I REALLY WANTED HIM TO PLAY. WITH 4:19 TO GO COACH JOHNSON POINTED TO NUMBER 52. AFTER ALL THOSE YEARS OF LISTENING AND WATCHING, JASON WAS IN THE GAME. >> HIS FIRST OPPORTUNITY WAS A 20-FOOTER FROM THE RIGHT BASELINE. HIS SECOND-CHANCE COMES WHEN HE GETS THE BALL AT THE TOP OF THE HEAP. I SAID, PLEASE, JUST MAKE A SHOT. BUT THE THIRD TIME IS THE CHARM. [ CHEERING ] >> WHAT HAPPENED NEXT, I NEVER WITNESSED BEFORE IN MY 25 YEARS IN COACHING. >> WITH HIS TEAMMATES GIVING HIM THE BALL LIKE EVERY OPPORTUNITY, JASON SHOT. WHEN HE SHOT, HE SHOT THREE POINT AFTER THREE POINT. WITH EACH BUCKET, THE CROWD AND HIS TEAM WENT A LITTLE CRAZY. WITH JUST ABOUT THREE SECONDS TO GO, JASON STOPS 3 FEET BEHIND THE ARC. I THINK TO MYSELF, DON'T SHOOT FROM THERE, IT'S TOO FAR. HE LETS IT GO ANYWAY. HE BEATS THE BUZZER AND CREATES PURE PANDEMONIUM. IN THE SPACE OF JUST FOUR MINUTES, JASON SCORED 20 POINTS, MAKING HIM THE HIGHEST SCORING PLAYER IN THE GAME. BECAUSE HE IS AUTHENTIC, JASON HAD ALWAYS FELT DIFFERENT, BUT HE NEVER THIS INCREDIBLE. SINCE THAT TIME, JASON HAS CONTINUED TO WORK WITH JIMMY JOHNSON, BUT HE HAS A NEW NICKNAME. COACH. >> BEING GIVEN A CHANCE IS UNBELIEVABLE. BEING GIVEN A CHANCE CHANGED MY LIFE. [ APPLAUSE ] >> WHEN WE EXTEND TRUST TO OTHER PEOPLE, WE'RE GIVING THEM A CHANCE AND WE CANNOT ONLY CHANGE THEIR LIFE, BUT OUR OWN AS WELL. WE NEED MORE TRUST IN OUR WORD TODAY, NOT LESS. WHILE IT TAKES TWO TO HAVE TRUST, IT ONLY TAKES ONE TO START. AND EACH OF US CAN BE THAT ONE. I THANK YOU SO MUCH, MY FRIENDS. WHAT AN HONOR TO BE WITH YOU TODAY. THANK YOU. [ APPLAUSE ] CHEERS. >> PHENOMENAL JOB, SIR. THANK YOU. ONE QUICK QUESTION. AS CHRISTIANS WE BELIEVE, THE BIBLE TELLS US AS CHRISTIANS THAT WE'RE CALLED TO TRUST IN THE LORD ALWAYS AND LEAN NOT ON OUR OWN UNDERSTANDING. SO TRUST IN THE LORD WITH ALL OF OUR HEART. AND WITH GOD WE DON'T ALWAYS NEED TO KNOW EVERYTHING JUST TO HAVE FAITH IN HIM. BUT WITH HUMAN BEINGS, THEY'RE NOT GOD. WHAT IS THE IMPORTANCE OF UNDERSTANDING? I MEAN, THE SPEED OF TRUST CAN BE A REALLY GOOD THING, BUT, AT THE SAME TIME, I DON'T WANT TO JUST WALK INTO A CAR LOT AND JUST TRUST. I DON'T WANT TO -- TALK TO US ABOUT THE IMPORTANCE OF UNDERSTANDING AND GIVE US A PRINCIPAL ON HOW WE CANNOT GIVE UP ON UNDERSTANDING, BUT YET AT THE SAME TIME NOT SLOW DOWN TRUST AT THE SAME TIME. >> BEAUTIFUL. BUT YOUR POINT, DAVID, IS EXACTLY WHY, FIRST OF ALL, WITH GOD WE CAN HAVE ABSOLUTE TRUST BECAUSE HE'S PERFECTION IN ALL THOSE AREAS WE LOOK AT HOW A PERSON IS TRUSTWORTHY. WE CAN HAVE ABSOLUTE TRUST WITH GOD. WITH OTHERS WE HAVE TO USE SMART TRUST, GOOD JUDGMENT. HERE IS THE PRINCIPLE I WOULD SAY IS IF YOU COULD LOOK AT THIS QUESTION, WHAT IS THE SITUATION -- I'VE GOT THREE THINGS. WHAT IS THE SITUATION, WHAT AM AM I EXTENDING TRUST ON OR CONSIDERING, WHAT -- SECOND, WHAT IS THE RISK INVOLVED. IF IT'S REALLY RISKY IT CAN SINK THE COMPANY OR RUIN MY LIFE, GOT TO BE A LITTLE MORE CAREFUL, AND THIRD WHAT IS THE CREDIBILITY OF THE PERSON OR THE PEOPLE INVOLVED. SO I'M USING SOME JUDGMENT. IT'S NOT A ONE SIDE STICKS ALL. IT'S GOOD JUDGMENT. THAT THAT HELPS YOU BE SMART ABOUT IT. HERE IS MY PAIN IDEA. WHILE THAT UNDERSTANDING, THAT ANALYSIS IS IMPORTANT TO DO, THAT FLOWS OUT OF YOUR HEAD TO ASSESS THE SITUATION, THE RISK OF CREDIBILITY. START WITH YOUR HEART, YOUR OPENNESS, YOUR WILLINGNESS, YOUR PROPENSITY, YOUR DESIRE TO TRUST PEOPLE. START WITH THAT. THAT OPENS UP THE POSSIBILITIES. START WITH THE HEART, BALANCE IT WITH THE HEAD. IF YOU DO THAT YOU WILL SEE POSSIBILITIES TO EXTEND TRUST YOU WOULD NEVER HAVE SEEN OTHERWISE AND THAT'S THE GREAT OPPORTUNITY. >>, BUT EVERY RELATIONSHIP WE HAVE, MY RELATIONSHIP WITH MY WIFE, MY RELATIONSHIP WITH MY CHILDREN, MY RELATIONSHIP WITH EVERY FRIEND THAT I HAVE, EVERY SINGLE RELATIONSHIP HAS A BETRAYAL OF TRUST WITH IT, SEPTEMBER MY RELATIONSHIP WITH GOD, RIGHT? >> THAT IS CORRECT. THAT'S WHY IT IS ONLY GOD WITH WHOM WE HAVE ABSOLUTE TRUST. WITH EVERYONE ELSE WE'RE USING SMART TRUST. I TELL YOU WHAT, THOUGH, WE ALL NEED HELP. WE ALL FALL SHORT, WE ALWAYS MAKE MISTAKES. WE'RE ALWAYS ON THE PATH, TRYING TO GET BACK ON THE PATH. COURSE, CORRECTING, TRYING TO LIVE WORTHY OF IT AND WE SHOULD BE FORGIVING OF EACH OTHER AND WE SHOULD ALSO REPENT OURSELVES AND CHANGE AND IMPROV. WHEN WE ALWAYS ARE REPENTING AND FORGIVING WE WILL BE ABLE TO MOVE AND INCREASE THE TRUST. YOU CAN BEHAVE YOUR WAY INTO GREATER TRUST. YOU CAN'T TALK YOUR WAY OUT OF A PROBLEM THAT YOU BEHAVED YOUR WAY INTO. WE LOST TRUCK, WE CAN'T TALK OUR WAY OUT. BLESS WHAT, HERE IS THE GOOD NEWS, WE CAN BEHAVE OUR WAY OUT. THAT IS OPTIMISTIC AND WE NEED TO DO THAT. >> WITH QUESTION THANK HIM AGAIN? PHENOMENAL PRINCIPLES. THANK YOU. LET ME PRAY FOR US REAL QUICK AND THEN WE'LL GET OUT OF HERE. FATHER, WE THANK YOU FOR THESE TRUTHS. I KNOW THAT SOME OF OUR STUDENTS IN THIS ROMANS, THIS IS VERY PERSONAL FOR THEM. THEY STRUGGLE WITH TRUST ISSUES BECAUSE THEIR TRUST HAS BEEN BETRAYED. GOD, THEY HAVE BEEN WOUNDED BY PEOPLE IN THEIR LIFE THAT WERE SUPPOSED TO BE PROTECTORS BUT INSTEAD BECAME PEOPLE THAT HURT THEM. I KNOW OF SEVERAL STUDENTS IN THIS ROOM WHO HAVE A HARD TIME TRUSTING YOU, GOD, BECAUSE THE IDEA OF A FATHER HAS JUST BEEN SOMEONE WHO HAS BEEN A BETRAYER AND ABUSER SO I PRAY FOR JUST A SUPERNATURAL ABILITY TODAY TO NOT JUST HEAR PRINCIPLES THAT ARE APPLIED IN THE LIFE OF BADDISTS AND MORMONs AND ATHEISTS. THESE PRINCIPLES ARE TRUE ACROSS THE BOARD, BUT THEY WOULD TRANSCEND SMART TRUST, LIKE OUR FRIENDS SAY, BUT GET US TO FAITH THAT, GOD, YOU YOU ARE A GOD WHO WILL NEVER LET US DOWN, WHO WILL NEVER BETRAY US. THE ABILITY TO FORGIVE THOSE WHO HAVE BETRAYED OUR OWN TRUST HERE ON EARTH. LORD, I PRAY FOR THAT. I PRAY FOR SOMEONE IN THIS ROOM IF THIS HAS OPENED UP A WOUND FOR, THAT THEY WOULD FIND A COMMUNITY TODAY TO TALK TO SOMEBODY. AMEN. OUR SHEPHERDS ARE ALWAYS HERE IF YOU WANT TO DO THAT. ALSO SPEED OF TRUST IS AVAILABLE FOR YOU AT THE RESOURCE TABLE. CHECK IT OUT. THERE'S A DISCOUNTED RATE ON THAT. THANK YOU SO MUCH. WE LOVE YOU. WE'LL SEE YOU ON WEDNESDAY.
