INSUFFICIENT FUNDS... Throwing in the Towel

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the two cars just didn't go through they know there's not money as of today my account was negative $1,000 I haven't even made the payment on this thing where's this where's my check coming from it's embarrassing to be a crew member it's hard to take them seriously the customer doesn't want you there I'll try to do things as fast as I can hey you're getting way overpaid for like what you're willing to do behind the strip club this is an absolute nightmare please tell me this is a joke I'd say I'm in $100 some th000 of debt between equipment so that got hand real quick don't want to see them go bankrupt seems like things have just been really out of hand lately you are asking for [Applause] [Music] disaster today we're going to Freedom lawn care where there's over $100,000 in debt $15,000 of that is credit card debt and they have a negative $1,000 bank balance five employees haven't paid himself the owner for 4 months let's go see if if we can turn this thing around you see that Kabota over there that's a lot of that sitting over morning buddy good all of our camera gear didn't come through on the the plane don't mind our our lackluster setup you're good cool man good to meet you don't mind my lackluster setup out we actually we rent this house here the owner just let to lot nice man this is the place you want your shop out in the middle of nowhere yeah so I I grew up working on this Ranch here we do lawn maintenance landscape uh Christmas lights yeah I don't come for money I've built all this by myself and it's been a been a grind I'd say I'm in $1 and some th000 of debt between equipment skid steer and other stuff for Revenue this year 2023 what do you think you're doing I know the numbers are a little bit ha we're going to hit 200,000 okay for sure um 250 might be a long shot I see the Kabota do you guys use quite a bit of landscaping then and and some Lawn Care what's kind of the split of Revenue 75% Landscaping 25% Lawn Care what's the pain on this each month 1,200 do you guys use it quite often like a once a week kind of thing like when we're using it we're using it when we're not we're not there's been times where I'm like holy crap I'm so thankful we have this thing cuz like it's just so handy and then there's times where I'm like jeez I haven't even made the payment on this thing like it hasn't even paid itself for the month so it sounds like he bought the $770,000 piece of equipment he doesn't use it very often and put a whole bunch of debt on the [Music] business and then you have other businesses too right yeah so what that I invest in real estate I started doing that this year and then I have a a hunting outfitter a couple hours away from here okay and I do that for I mean we're about to start up doing that so so do you like take people on tours or yeah so we take people on guided hunts I have six employees doing that we have Chef a lodge so the hunting lodge is for my h business got it so in Kansas that was my real EST so I bought two pieces of real estate this year one was a flip house and one was the hunting lodge but that's all Buy and Hold for my personal business right got it we're going to do 250 Grand in that business this winter cool man so we're kind of running into I don't know how like when we want to get into this but I have a couple issues with employees a lot of what I think is going on here is my lack of like leadership and just being able to like tell people hey this is what you do this is what you need to do go do it this is your job I'm like very non-confrontational I don't I don't like telling people what to do the office gal she is she full-time parttime what's she's 20 hours a week she's clocking hours but like she's not always doing stuff for the business I texted her the other day about it and I was like hey did you reach out to these snow contracts and try to sell these yeah and I just like didn't hear anything back I'm assuming she didn't text me back cuz she didn't do them and then as far as Jacob he's a great employee he's he's that guy that like you hire and literally like changes your business like if I lost him I I don't know what I would do uh I I was needing a job real fast cuz I walked off of somebody's job and I seen a lawn truck and like yeah I can do that like they're always hireing the other one Eton he's my best friend I don't really know what you guys are really here for I mean best friends since like high school yeah I hired him as project manager like he's a lot more responsible I know his background I know like I can trust him with my my debit cards and he came up with the idea he wanted to start a landscaping business and I thought he was crazy but here he is now I was welder kind of got tired of it you hired him originally as project manager yes and now really I hear it is more of a and now like overpaid employee type situation yes very much so and you almost feel like this weird cultural tension between like him and the other guy the other guy him they're they're pretty good friends I mean I about got him straightened out now but at first you know he just had a real bad attitude didn't really want to work all that hard cuz this guy knows how to do everything basically runs this thing and this guy's getting paid this x amount of dollar and then this guy is getting paid x amount of dollars and he like doesn't know how to do much this is like the first actual like landscape business that I've worked for it's a lot harder than somebody thinks it is what's the right thing to do for the business not for anybody else but for the business cuz that's what we're doing here and ultimately like making the right decision for the business is still better for them because the business stays in business and right now like financially we're actually putting them in a bad spot due to the fact that it's not financially viable would you rather Jake could be the person that kind of runs things he has the qualities to run it like if I care about this thing 100% he cares about it 99% he literally tells me all the times he's like hey man I want to make you so much money that like when you pay me you don't have to worry about it does he know the finances of the business right now a little bit oh yeah yeah I'm definitely aware he don't talk about it but it's like it's obvious sometimes I'm like where's this where's my check coming from like I'll try to do things as fast as I can and like I'll stay late finish up a job you know cuz I know if he don't get paid I don't get paid eventually probably struggling a little bit I know we're not doing too bad so your hope right now is keep these three guys busy throughout winter here you're going to be focusing on the hunting side of things probably throughout the winter and then spring come back and then you're hitting the ground r do you think assuming that you're able to get labors that next year with the current setup in terms of equipment you could do like 400,000 you think that's kind of the goal I think next year we can do 500 okay with with if we have the the labor when a business is doing between zero and $200,000 in annual revenue the owner should really be focused on being a great Labor out in the field with their team doing the work but Luis is really approaching this like a manager he's having a general manager and an office person and all of the structure in the business when the business isn't big enough for that I need to talk to Micah the office admin person and see if I can shed some light on what's going on whoa we are literally parking here behind the strip club please tell me this is a joke there's currently four people in the organization Luise two employees out in the field and his office admin Micah the problem is is that the whole business is doing $200,000 in annual revenue which means if you take 200,000 divide it by four people there's less than $50,000 of gross revenue being created per employee that's really bad you don't even have to tell me any other number in the business and I can tell you there's no profit being made for every four employees you need to have like one overhead employee yeah and that will be profitable right and then like we're sitting here we have two employees and two overhead I can sell as much as I can but it's just hard because I'm not out there so I mean to be completely transparent I have no clue what's what I don't know how to explain to people like oh this is what they're doing so I can only do so much and that goes back to like we do too much look at that list right there Services we provide yeah we do that whole list of services if we did like five six Max things on that mhm and no more yeah she would be able to sell it cuz she would learn she'd be able to learn six things oh there's 20 things on that list I don't even I don't even know them front to back let me understand the debt for a second when you say $100,000 in thatb ises that include the skid steer skid steer 73 Grand truck I have 19 Grand on it and then dump trailer like $7500 got it and then just then the rest is just credit card debt basically I mean yeah credit card debt is 10 grand okay maybe okay this is the bottom line some people would be like super pessimistic about the situation because it's a matter of like literally your uh liabilities like is basically equivalent to your assets so basically it's like if you sold everything you could pay off your debts and move on it's essentially where the business is at now which if you go below that it's insolvent which means you typically should sell the business and just move on with life however you went from 70,00 ,000 to 200,000 and you probably would probably do $400 to $500,000 next year you will probably become profitable if you do 4 to 500,000 in annual revenue without having to buy any more trucks for equipment and you can make your your labor is much more efficient by cutting all this stuff down yeah because when I see $200,000 in annual revenue and I know you have a bunch of project costs um I say okay let's say that's $150,000 in labor Revenue well if you take someone that works 2,000 hours in the year and you do the math they're not making a lot per hour and so either a you're charging too little or B they're super inefficient and so like what when you go out and bit a job what's your Target hourly rate like do you shoot for 65 65 what do you pay per hour typically for a labor like 15 to 20 for entry level entry level 16 right now both our people are 20 plus 10 yeah like right now I would imagine if I looked at the finances you're probably sending 70% of your Revenue just on wages by the time you take office and you take your your employee out the field that business will never ever ever ever ever make money at that ratio no it needs to be at 40% or below yeah especially because you have a bunch of material costs as well so really it should be like 30% or less I think that um a lot of times maybe this business ain't making enough money to to grow at this point or sustain this is what we call a classic case of the signy object syndrome you think you're an entrepreneur and you start a whole bunch of businesses where if you just focused on one business you'd actually make more money I'm equally passionate about both these businesses I'm passionate about hunting just because that's what I grew up doing like I love just to go hunting but as far as like which one I'm more passionate about growing you could give me a porta poot company and be passionate about growing it's the game of business it's like the chase when you're like a 16-year-old boy and you're trying to get a girlfriend that chase of just getting a girlfriend is fun like that's like the like what business does for me it's like that itch that I love but to use the analogy that's the equivalent of going after three girls at the same time probably going to get burnt right yeah like focus on one man never met another 20-year-old like like him I don't think but sometimes I do worry that maybe he's trying to do too many things at once and so this is where this is where what's hard for me making like a call like hey you should get out of the business is you're growing quickly and grow sucks cash and I think you have enough assets to get to 400 500,000 without having to buy more stuff like in my opinion like the challenging part is if you're going to try to run both is you need this business to still do at least 253,000 a month just to break even cuz in my mind it's like okay we should just have you and Jacob working all day long you should be taking calls emails estimates throughout the day but you're primarily just working with him you just cut out 90% of those services and then you guys become Specialists and you can charge more that's a profitable model it's not scalable though so that's the next question is like well if you want to build a 10 million business you're probably on track to do that like you're on the right path how much pain do you want to go through over the next 10 years is the next question yeah losing money losing employees just all sorts of stuff going on you know I just got married in March I was about to say you just got married I just got married so I'm like trying to figure out how to be a husband you just stack on like family business faith everything you stack on all that stuff on top of each other and you try to make them all work and then like my brain was just getting like it feels like about to explode so that's when I was like I need somebody to like leave me of like at releas some of the admin stress because that was like killing me that's when I hired her you shifted that stress and temporarily like this is awesome tempor just patched it patched it and all it does is move the stress to the next spot which is finances yeah cuz you can't the business can't afford that yet yeah it definitely is a Band-Aid now looking back on it like if you were going to heat both let's let's now go down that bridge cuz like I think personally I would not I would choose one I'd spend 2 years making it extremely profitable I would then re-enter the industry if that's what I really wanted to do and I do it with cash Luis is 20 years old he recently got married and he's trying to run two different businesses I can see why he's stressed the business isn't making money and worse yet he's not even paying himself a salary this means that if you actually took the 70 or $80,000 that would typically go to the owner in the form of salary it's losing a lot of money actually in my opinion to cover the cost of his salary and all the extra wages and the the debt on the business the business really needs to make about $400 to $500,000 in annual revenue just to break even my thought process going into all this was like we're trying to ultra scale like I'm trying to like not copy you but do a similar model but why Ultra scale what's the motive in all that what why do you feel like you want Ultra scale my end goal is 40 locations why Financial Freedom and I just love like the game the game it's fun like I believe you will achieve that goal I think there's a better way of getting there there that creates less stress less headache less depression and more money instead of trying to become that now I.E having multiple businesses investing in real estate Etc start with one thing make it really profitable IE remove some the financial stress then when you go do a second thing you have the money to do it really really well like I I always think about the Three Little Pigs you got a straw you got the wood and you got the bricks somebody like I want the brick house I want to build this incredible massive business you're going to get hurt trying to do that you don't know how to build a house and you have all these heavy bricks that if you build them incorrectly it's going to fall down on you and that's you have people like I'm going to equipment I'm going to do the fast way of building this really big business and they get hurt when in reality it's like just focus on building a straw house it's really fast it's cheap and it falls down who cares build another one real quick right that is I'm going to be a labor I'm going to really focus on working hard I'm not going to try to architecting this massive infrastructure of a business it's like complicated multiple moving parts and invest and debt and buying people at mergers and Acquisitions that comes later you will get there but the most profitable way to build a business is in stages and the first part is I'm a labor I did that for 5 years like I'm allergic to grass like it's horrible it was painful it took me literally getting almost killed underneath a dump truck to figure out like oh this is probably not what I should be doing the rest of my life those first 5 years were imperative so I could build a business to make profit to then go do other stuff make the franchise like that location funded me to build a franchise that lost hundreds of thousands of dollars every single year because I built the foundation if in years two or three I was like man I want to do something else like this isn't big enough I don't want to be the guy that just keeps doing this forever blah I would have never got tourat today cuz I would have not built the engine to fund and fuel all the other stuff so the goal that you want to have is admal and I think you're going to get there I think there's a better way of going about it instead of trying to do everything at the same time if you just put all of your attention on on one thing like selling jobs and that was all you focused on you do you do very you'd scale very quickly if you took all your attention and just focused it on the hunting you do really really good at it if you focus all your attention on just being a great husband you do really really good at it the problem is we're trying to do all of them right now and because you're putting 10% of your attention on every single one they all will fail it's a hard when everybody's pulling you in a different dire that's the thing that's why I asked you your why because it only matters where you want to go who cares what other people think here's the thing I bought a house 6 years ago at the same point I started the franchise okay that house has almost doubled in value woohoo $2 $250,000 the business I've created probably worth 10 to Mill 10 to $20 million just a franchise you spending your time on the thing that you're really good at the thing that you love and your why which is I love the game of business will lead to better outcomes than real estate despite how dire I think the situation really is I think that Luis is going to continue pushing forward and trying to run both of the businesses so using that framework I got to try to see how we can make it actually work so the first thing I want to do is drill down to see exactly what Micah is doing in the office because she's costing a lot in terms of overhead and I want to see what she's actually doing on a daily basis to move the needle for the company so I mean to be completely transparent with you if it's like a small job so like lawn care or anything like that I have personally never done a followup but say we hit like a th000 and higher I always kind of try to do a follow-up and he's really good too about making sure that people have gotten their estimates especially when it is that much but like I said if it was just like $50 lawn maintenance no if you want it you'll want it but I you know look I love Micah but at this size of business you don't need a full-time office person and if you're going to have one make sure they follow up religiously on every single estimate that's been sent out we literally have a $6,000 estimate we've sent the customer 4 weeks ago it's probably sitting in their spam inbox and we haven't followed up and then why do we have the two different yard book and then time tree that would be a question because I started with yard book I don't like the scheduling on it like this app it's called time treat sometimes he'll quote jobs and he'll know what they are he'll know how much they are he won't put it in there so we we don't know anything about it comes the day to to do the job and we're like there's nothing in the calendar just get rid of the two apps I don't care if it's yard book jobber C- it doesn't matter just get rid of the two apps cuz it's killing you right now cuz you can't track your clothes ratio I want to do just co-pilot like the that's why I just like up and bought it cuz I was like tired of dealing with all the different software crap need this ladder as we're sitting in the office talking to Micah and Louise multiple times the crew from out in the field came back to the office because their credit cards kept getting declin with non-sufficient funds there wasn't enough money on the card to go get the materials needed to do their job for the day know what was going on what I was his bank or is his car or is there money in the bank we don't know either I mean it's $800 I mean it is a big purchase but not very big two cars shouldn't be bouncing so I don't know yeah there was a great example of I just got a text when they and they said the car decline so yeah it's a great example yeah Financial issues it's been hours since the day started and the crew still hasn't got their materials or got to their very first job but yeah like like it's really important to be in one software mostly so I can know one number and that's close ratio and for now like until you're in co-pilot I would literally have a board that it's like every estimate you send you make a little check even if it's like like Tic Tac Toe or whatever it's called like just mark them cuz my opinion is right now you're probably closing only around 20% of your jobs they literally might have one question about one type of Bush on your design but because we never followed up with them they just never get around to it and they just take the next guy who comes along and follows up with them and says hey were those bushes the right ones yeah number of estimates accepted divided by number of estimates that were sent right that that percentage is so important cuz I Believe by tracking you'll see oh if we do offer Monday Wednesday Friday and I'm able to get estimates within a day we can get the close ratio from 25 30% to 50% yeah having a process for followup to make sure they actually opened up the email also really important didn't have to spend a single dollar more in marketing didn't have to buy get more admin didn't have to buy more trucks we just doubled our business by going from 30% now we got to 60% close ratio just doubled our business just doubled your business that's crazy if you think about that the thing that makes me really mad here is the fact that when it comes to getting an estimate in the inbox of a customer it doesn't take a whole lot of work to make sure they actually open it up you can automate the process using text messages email reminders and making sure the customer got the quote you answer any questions and then you close the deal the fact that there's so many estimates have been sent and never even open up or ever even even followed up on is really really bad now copilot CRM is where we build all of our automations both for text message and emails and copilot Serum is a product that I've built with my team and I wanted to actually really quickly take this opportunity to say that if you wanting to join co-pilot I recommend you do it before the end of this month at the end of December 2023 we'll be raising the price now we're offering something to anyone that joins before the end of December and that is a price lot guarantee for life which means that the monthly subscription of your Enterprise level subscription will not change forever we are going to be raising the prices January 1st 2024 we have added all of these features in 20123 now in adding all those features we've moved very quickly and we have there's been some bumps and bruises along the way for sure and so for the early adopters that joining 2023 I want to make sure that they have this price lock guarantee as a way of saying thank you so if you'd like to be in that I don't want to be a surprise when we raise prices in January so make sure you join the Enterprise level subscription before the end of 202 3 to get that price lck guarantee so your price never ever goes up in terms of like too like bringing down cost I know a big thing that you mentioned as Zach even was like having you know someone you've overpaid to be a manager and now they're just an employee like is that something that we need to actually address yeah we've talked about this like I've talked about this to everybody but yeah it's to a point where it's like like I love him to death I would do anything for him I mean I would literally take a bullet for the guy best friend mhm but like I hired him thinking he would basically not be able to run this for me but just like do a lot more than what I like seen him be able to do May best he knew he could trust me so Jacob's more of the handyman guy know it all so how how much is he overpaid right now per hour so he's at 20 4 an hour and Jacob's at 20 an hour Jacob asked for a raise to 22 which I'm willing to give him cuz he's worth that but the one at 24 just being completely Frank about like what like what he's worth just as what to see him producing is like 18 an hour something like that does Jacob know he's getting paid 24 I don't we don't really talk about it like me to get where I'm at like I had to like work real hard you know he pretty much and make it the same if not more you know as me and no experience didn't have to work at it like we don't like share everybody's like pay just cuz I like to keep that private everyone yeah I think he needs to hire some more people to help me maybe not have any kind of personal relationship is that a way they have to earn their spot not just be permanent because they're permanent you know like when I pay people I want to be like excited that I'm sending this money because they did a killer job I'm not going to lie dude every time I send Jacob his paycheck I'm like this dude freaking earned it well like when I pay ETS on I'm like dude I'm sending him all this money like he did not earn this this is not like what he heard it's a lot harder than somebody thinks it is when you first start your business a lot of times you will hire your friends or family at first because you trust them but as the company grows and you get Outsiders as employees you need to make sure you hold everybody accountable to the same standards in the business the other day he like we got a flat tire on a truck and he was had on a Jack was taking the wheel off he didn't put the parking brake on and the truck fell onto the ground because a car drove by and fell on the ground like smashed the brake caliper and then he like punched the truck he got mad he got mad and like hit my truck so like that something like I don't care who you are I'm going to take that seriously to address that because for one it's my property and for two when you act like that as a leader you're going to make people think that they can just act like that MH like if one person sees you disrespect me and disrespect myself even subconsciously it'll let them know that hey I can get away with that and I don't want that some people are going to get away with whatever they can get away with it's kind of one of them deals if he wasn't your friend would you have already fired him yeah I talked about that I told him that face to face I said dude if you weren't my friend you would have been gone the m hit my truck cuz I don't put up with that that's childish actions like I don't put up with that it could get in the way sometimes uh having your best friend as your as your boss it's hard to take them seriously even though you know you have to when it comes to his businesses like so firing him you're afraid that it's going to ruin a relationship but it sounds to me like it's going to ruin the relationship him staying on yeah it's not even ruin the relationship it's like I just don't want to put anybody in a hard place so how do I do you think he's going to have a hard time finding a job no there's plenty of jobs out there you go find another job pretty easy never want to lose a friendship over something like this friendship like what we got going on I would feel terrible about not giving him a couple weeks to just like find something oh yeah like and like he has a kid and like he's literally has another one do you never tell someone hey I'm giving you giving you your 2 we notice and I'm firing you in 2 weeks you are asking for disaster you'll just have to cut it off fast the business pays the wages if the business does not exist the wages do not exist so either you're going to lose your job because we go out of business or you're going to lose your job because you need to go find some place else where you get more money right thanks thanks dude so um yeah that would be a tough one but like I think you can do both [Music] so um just come on in let knock this out right now that's kind of embarrassing I guess I do have a question for you so God forbid this word happen so like Eton comes to Lou and say you dropped my hourly rate but you raised his why the heck would he go about explaining that to etson like it's not you know what I mean yeah cuz I want to say this too like if I was to be just dead bu about everything like leave all feelings aside just tell them how it is and be like man I thought you were you know fit to be a manager like when I hired you just from knowing you I thought you were bought into what I do I thought you like were passionate about like coming into business with me and like working working on in my business and I'd be like hey you're getting way overpaid for like what you're willing to do yeah but you can't say so how would you explain that to them without comparing the work that Jacob does compared to the work that Eon does you would do that in the event that he comes back to you and but the problem that you have right now is you don't have the numbers to actually show who's more efficient right we don't have that but I think it sounds like everyone kind of knows it yeah so why in the world would anyone have a problem with him making $2 more than an hour CU right now if I was him I'd be ticked off too the path that you just talked about is going to stroke your ego and make him feel bad if you take the what you just said yeah right and that's why most do not touch it with a 10ft PO this is we cannot afford this and I am doing this for the good of the whole company and I hate it and I've been trying to avoid this conversation for an entire year or however long it's been and I I know you're going to hate me for this and I hate myself for this but we have to cut the pay and if he blows up you take very hum like just humble you just took someone's job away and ultimately you made the decision to hire him as a manager it's not his fault he didn't ask for 24 you offered him the money so it's your fault he didn't work out right so if you take that approach you'll be more humble with it and yes you're disappointed yes he could have done better blah blah blah BL blah don't bring that up wrong Mo wrong time wrong place wrong time and if it really did have to come into this matter of you have to actually bring up this whole like manager and he's like well you said I was going to be a manager you just say I was wrong I I I was hoping that you would step into that role but I failed you to give you the time necessary and the educ and I thought there was more skills there and that is my fault so take more accountability yeah like who fault it's not his fault mhm it's not his fault like if we were making a bunch of money right now you'd probably just keep letting them making $24 an hour that's the honest truth if everything was dial in systems and we were profitable you wouldn't be having this conversation so just take ownership of it it's my fault I'm running this business really bad and now I'm trying to clean it up yeah and I hate that you're in the crosshairs of that yeah cuz like honestly I wish if I could look back on it and like redo it like I just wouldn't hire anybody that's a close friend that I could potentially put in a bad spot or hurt by firing one day mhm but you can gracefully do it I had to do the same thing to one of my closest relatives had to take away his franchise Right strip him away the one only two people have ever done that from and because of was done correctly 2 years later he came back and is now extremely profitable location at general manager and works for me instead of a Fring so it's how you handle it just because it's not working out now it doesn't me fure it's all how you handle it take the path of like hump humility I was wrong I made the mistake I'm really sorry unfortunately I also have to take your job away or reduce pay cuz I'm trying to protect everyone here and that's all that's all you can do if someone gets mad that it just it's yeah yeah we made the decision yeah to get a closer look at the operations of Freedom lawn care we decided to go to one of their job sites and it is not what we expected we didn't know what we were dealing with uh I thought it was just a little deck to get here and it's uh a lot bigger than what I thought it was going to be so we show up at this job at 11:30 a.m. literally it's been 3 hours since the day started and we're just showing up to the first job because of all the back and forth at Home Depot and non-sufficient funds on the credit cards it's been a joke furthermore the lumber that we purchased at Home Depot is the wrong size for the job thought we were just replacing like little 2x4s and stuff but wait there's more we show up at the job and the customer comes out and it's literally like why are you guys here I was never notified and sure enough I look up on the deck and there's a whole bunch of stuff sitting on the deck we can't even do the job today we'll either I'll either have to go ask the homeowner or have to call him to come him to bring him in and that just takes time away from us being able to work for a brief minute in the office during this turnaround I thought potentially we could turn this business around and we could try to juggle all these businesses that Lis is running but honestly after seeing the chaos that ensued on this project and seeing how disorganized the office was and the follow-up process I really do believe and I've never said it before in the turnaround show I really do believe he should close down the lawn care and landscaping business focus on his hunting business and come back into the industry later on down the road
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Channel: Mike Andes
Views: 74,971
Rating: undefined out of 5
Keywords: mike andes, business, lawn care millionaire, turnaround, landscaping, lawn care, the profit, marcus lemonis, lawn care business, business turnaround, failing business, landscape business fail, increase profit, insufficient funds, skid steer, lower overhead, too many employees, hiring your firends, giving up, save a failing business, augusta lawn care, throw in the towel, franchise, missouri, hunting business, expensive equipment, Why is my business failing
Id: ywNR0IqbFqU
Channel Id: undefined
Length: 32min 28sec (1948 seconds)
Published: Thu Dec 07 2023
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