- [Narrator] SpaceX, the Tesla Model X, xAI. - I don't know very many people who might say they have a favorite letter but with Elon Musk,
it's very clear it's X. - [Narrator] And now
Twitter joins the ranks of the billionaire's other companies as its name switches to X. But while the name is new, the URL x.com isn't. It's the latest chapter in a story that Musk started more
than two decades ago. - I think x.com could absolutely be a multi-billion dollar bonanza. - [Narrator] Here's why the
previous x.com didn't stick and what it's past can tell
us about the app's future. - Oh, X, X.
- Yeah? - You will be the letter of the day? - Ah, you bet I will. (all cheering ang laughing) - [Narrator] Musk launched
the original x.com in 1999 as a banking site after selling
his first startup, Zip2. - x.com, In his conception at that time, was going to be the one-stop
shop for financial services. - [Narrator] Jimmy Soni is
the author of "The Founders," a book about the beginning of PayPal. He spent six years interviewing
Musk and his colleagues about the early days of the company. - He thought it was, as he put it to me, quote, "The coolest URL on the internet." - I thought, well, if we can combine all types of financial services in one, so you can have, like, mortgages and like, basically all your
entire financial relationship seamlessly integrated
together in one place online, that would be cool. - [Narrator] According to Soni, Musk thought x.com had advantages. It was short, making it
easier to type into a browser and helpful for naming different products. - X as a digit, as a
variable allows you to say, "X checking, X PayPal, X loans,
X this, X click, X that." So the idea was that X was a kind of hub and from it, would emerge all
these other financial spokes. - [Narrator] But this vision
for Musk's site didn't pan out. In 2000, x.com merged with Confinity, the company that owned PayPal, a peer-to-peer payment product. And founders, Musk, Max
Levchin, Peter Thiel, and other executives
disagreed on several things. One was the name. - Some of the x.com people believe that X is a touch salacious. It's a little confusing. It's even sinister. They hear this directly from customers. - [Narrator] Money was also a problem. The company wasn't making a profit yet, and was reimbursing customers
who had been defrauded online. - The PayPal folks, the Confinity team, Max and Peter's team are
saying to themselves, "Listen we don't have a lot of runway. Fraud is very, very high. The economy is clearly collapsing, and we have this successful
product called PayPal. We should put all our
eggs in that basket." - [Narrator] Musk was eventually
forced out of the company and temporarily left behind x.com and his ambitions for the site. But he came back to the URL. In 2017, Musk repurchased the domain, tweeting that "it held
sentimental value to him." - He held onto it and held onto
the ideas for 20 plus years and now he's trying to
bring them back to life. - [Narrator] Musk says that
the PayPal that emerged in the years after he left the company didn't match the vision he had for x.com. - If PayPal had executed the plan that I wanted to execute on, I think you would probably
be the most valuable company in the world.
- Yeah. - Or be called X, but it would be the most
valuable company in the world. - [Narrator] He told the
All-In podcast last year prior to his purchase of Twitter that he wanted to create an app that emulates WeChat from China. - If you're in China, it's basically you kind of live on WeChat. It does everything. It's sort of like Twitter plus PayPal plus a whole bunch of other things. And all roll into one was
actually a great interface and it's really an excellent app. - [Narrator] Purchasing Twitter
opened up another chance, but this time must had more to work with. - When Elon talked about
why he was buying Twitter, he saw it as jump starting
his grander ambitions for X. And with that acquisition in late 2022, he was getting a huge user base that had already grown accustomed to coming to Twitter on a daily basis. - [Narrator] Musk said in a tweet that the shift to X reflects
Twitter's expanded capabilities since he took over the site. Saying the name Twitter made more sense when it was just 140 character messages going back and forth. But he and Twitter CEO Linda Yaccarino hinted at a future for the site that could look more like
Musk's original vision. Advances in tech since
1999 could help X succeed where x.com failed. - I think that when Elon was
trying to do x.com in 1999, most people were dialing
up to get their internet. Webpages loaded super slow. There was no mobile app ecosystem. There was no iPhone. - [Narrator] But some of the
problems x.com faced in 1999 are still a problem today, like the name. - It's not clear exactly
what the rights are for X as a company going forward, not just in the US but around the world with various jurisdictions. And it also, it's one of those things it's not clear what the
user's gonna think of it is. Is this a dirty website
or is this going to be the world's greatest
financial institution? - [Narrator] And money is still an issue. The site has struggled to
win back advertising dollars it lost during Musk's takeover and it took on billions
in debt during the sale, plus attempts at a superapp
haven't taken off in the US, and regulators have voiced concerns about social networks dabbling in finance, like when Meta attempted a
crypto payment system in 2019. - The US has rules in
place to protect consumers, and there's a lot of hurdles and steps that involved to become a bank or to become a financial institution. So that's one of the things that Elon Musk will have to deal with as he kind of expands what
X is or what it wants to be. - [Narrator] X didn't comment, but people familiar with how Musk works say not to count him out. - This is me curling of 45.
- Oh my gosh. - While there are lots of
really smart people out there who say that being able
to replicate a superapp here in the US is impossible or really hard to do, you kind of get the idea that he's looking to prove them wrong. That he's going to be very
excited to show what he can do. Now if he's successful,
that's still the question. (dramatic music)
