Illiterate man is harassed by café cashier | WWYD

okay I'm gonna get you I'm really craving one of your milkshakes what flavors do you have there on the wall right behind me you know I forgot my glasses and okay yeah closer look thanks but well I'll just say it I I can't read it's a scenario we staged in Jasper Alabama but adult illiteracy is very much a national issue in fact it affects 32 million adults in the u.s. the lack of reading skills can come with shame and harassment and today this worker isn't helping look if you can't read why don't you go to the back of the line and let me help the educated customers what would you do next we set up our hidden cameras at lavish coffee bar and our actor Brad is making a stop for an afternoon snack I would really like a little kick all right flavors are listed on the board jaimé small writing I think you just tell me what what flavors you have yeah he reluctantly reveals his eyesight is fine oh really very well would you mind going through them for me how you not know how to read this couple looks done by her questions they have almond amaretto banana butterscotch caramel chemical kind turns out that for them this situation is personal okay that's very brief I'm just asking a simple question your manager will know about that how does that even happen it's called people having to go through a tough life sometimes you manage to hold on just a second while she leaves to elevate her concerns he lets our ignorant worker have it one last time to a customer I just serve coffee I don't well then you should do your job and not criticize someone just absolutely Chris everyone in here what it would agree with me I bet you and I'd have to say we agree as well on John quinones with what would you do the TV show we wanted to see who would help a man who was having trouble reading I mean someone can't read then you help we're here to help what does this tell us about this little town in Alabama who care about people we reset the scene you can't read I'm sorry I never learned I don't mean to be a bother up I mean I never met an adult who can't read they watch in amazement I quit school early I want to work I never learned to read and now she jumps right in man enough his car mother's chocolate and cinnamon reciting the entire milkshake menus patiently going through the long list of flavors one by one we've got a lot of customers do you want to just put it in order yeah we're not no hurry yeah keeping her calm when our server tries to speed things up I'm so sorry about my girl matter he has trouble reading he's great at math papa he can't really read that too much and for the second time today we find someone personally affected by illiteracy it's hard for me to understand how an adult can get through without be able to read you know school just wasn't a priority in its what would you do hurt your feelings to hear criticize him like why would you publicly humiliate this person in front of all these people you know people who also care like my grandfather as he was a coal miner and like he had to drop everything and go to work in the coal mines but they had to do what they had to do for their family throughout the day as our barista continues to put Brad down that's not my problem you carry some people leave and disgust others shake with anger others are just outraged by our employees complete lack of respect are you serious why are you helping him it's being human wise words but nothing prepared us for this last woman sorry you in our order I'm sorry I just don't read too well for Gayle Crump well this situation hits close to home I'm sorry ma'am I don't be so all these can be milkshake flavors yeah why can't you read at first she ignores the rude comments terrible I think would be really good chocolate cinnamon but after she hears this I'm pretty sure this is how he got into the situation in the first place that's not a good way to deal with somebody this is really embarrassing he needs to try I should have learned how to read a long time ago you don't talk to people that way you don't know what opportunities this person's add or who not add I mean do you know a lot of illiterate people well we're about to find out yesterday I'm an educator turns out this is actually her life's work well I can't believe in 2019 there's an adult who can't read then apparently you were brought up under a situation where you had every opportunity in education not everyone does not even today time to meet this incredibly compassionate woman hi there I'm John quinones with what would you do she's an actress and so is the man who needed help you were really upset tell us why sorry I know people think that in 2019 every person has the same opportunities in education but they don't if you're a person who grows up in poverty you may not grow up in a situation where you have access to public education or if you're someone who has a learning disability and you swipe through the cracks and sometimes they do they do I'm an educator and so I think that's why this really touches and we have parents who can't sign an excuse I can't write an excuse and sign it for their children and they don't want to say I'm illiterate we've been filming all day and every time we've done it someone has spoken up why is that we're a close-knit community we're not an affluent community but we're a community where people really still care about others a community of people stepping forward helping one another when in need [Music] hi guys John quinones here thanks so much for checking out our YouTube channel there's so much more to see so click on this red button down here the one that says subscribe and you won't miss another what would you do moment enjoy

Channel: What Would You Do?

Views: 16,989,561

Keywords: wwyd, what would you do, social experiment, wwyd videos, wwyd abc, what would you do videos, wwyd episodes, wwyd host, 2018, John Quinones, wwyd scenarios, hidden camera, tv show, reactions, illiterate man, cafe, cashier, struggle, menu, cant read, customer, WWYD 2019, p_cmsid=2494279, p_vid=news-65160235

Id: PKDyXb3SpGY

Length: 7min 40sec (460 seconds)

Published: Sat Aug 24 2019