Keep the train moving. That's what transit is all about
. Keeping the trains moving from point A to point B. My name is Natasha Dinnall, I'm 51 years of age. I am a conductor for the New York City Transit
Authority. My salary is around $86,000 a year. Good morning, everyone. This is Brooklyn bound train. The next stop on this train will be 86th Street. Stairwell to 96 for a radio check. I start work at 4.40 in the morning. This is the Q line out of Stillwell, Coney Island,
going to 96 Second Avenue in Manhattan. I start at Stillwell, Coney Island Highway. Come to 96th Street. I do three round trips. Have a safe trip. That's the copy for the 10.13. Quebec 96 to Stillwell. Have a blessed day also. Back to Stillwell-Coney Island. I clear for the day at 14.15. And that's the end of my day. My typical day on the job is just getting on the
train, open and closing doors. Stand clear. Closing doors, please. Assisting passengers. Giving directions. And just making the trains move on a daily basis. Getting people from one point to the next. The next stop on this train will be 42 St - Times
Square. Good morning. I actually take this train almost every
day to work. And I have this conductor driving just about every
day. And she's always very nice and pleasant. Attention, everyone. If you have questions or issues for the police, the
NYPD is located at the station. I started with transit in 1992 as a property protection agent. My dad came home with an application, and that's how I
entered into transit. And once I was into transit, you can
always move around. And I held full titles. I became a conductor in 1997. Before the MTA, I worked as a casual for the United States Postal Service and I worked as a unit
clerk at Saint Mary's Hospital. My next stop on this train will be Ocean Parkway. Stand clear of the closing doors, please. We have to go through a couple of months of training
in the induction class where you have to learn how to open and close doors,
climb on a train, climb off a train. You have to learn how to assist passengers in the case
of an emergency, fire evacuation. It's an extensive training that they put
us through to become a conductor. Q train to 96th Street. The next stop will be 14th Street, Union Square. Stand clear of closing doors, please. On a normal day, passengers are really nice. They get on and off the train like they're supposed
to. Sometimes you'll get occasionally the person that
wants to hold the door. But yes, it can be a little annoying from time to time
because now they're inconveniencing the passengers from
getting to their destination on time because trains do run on a
schedule. We have to work long hours. We have to be on the train most of the part of our time within our hours of work. We don't get to spend time with our family on
holidays, weekends, stuff like that. So it becomes really hard. But you just stick it out and you'll be where I am, 30 years later. It's very overwhelming sometimes because you're
dealing with a lot of people, a lot of nationalities, a lot of
personalities. But I love it. I love helping people get where they have to go. I love giving directions. I'm just a people person. Overall, it doesn't bother me much. The biggest misconception is this patch. See this patch? It says MTA, but they think it says ATM. So people really think that, you know, we have money and... We get a substantial amount of money. You know, we make enough to keep food on our table, a
roof on our head and clothes on our body. This job is very stable. This is not only a job, this is a career. Because you see yourself doing your whole life down
here. My whole life was here. So I had two children down here. I got married down here. I've got divorced down here. I'm getting married again. Like I say, you do your whole life down here and it's
just a wonderful thing that you're blessed to have a job
because I am truly blessed that I was able to maintain my
family life on the salary that MTA provides for us. We do have a pension. And that is the wonderful thing about it, because this job affords you a life after working
where you still get a salary. Stand clear of the closing doors, please.