How we build our ISP using Mikrotik, only!

hello everybody welcome in mum Bulgaria my name is Ratan is my first time here in Bulgaria and I'm enjoying very much your city is very beautiful city actually I'm coming from Tirana Albania and as you are going to see through our presentation we are running Internet service provider business based on my critique only I'll try to finish some time just because we are before the lunch so I don't think if it is good or bad to be before lunch but I will try to do to be on time and tell my story without without taking too much of your next moments so the idea is that we are what we are going to show is that we build an internet service provider based on my critique devices why this is important is because when we when we speak for mikrotik we usually focus on technical things but in my case a part of solving a lot of technical issue using my critique we actually build a total business from scratch so for some people this might be interesting because it can see integration in all levels and I can see how we managed to solve all technical problems that are coming in such a business as a content we are going to focus on what you see over there EXO we are going to speak a little bit for the business profile of star net we are going to speak a little bit for my professional profile how everything started how we got to know mikrotik actual structure of our network in the CP part our infrastructure been big bone and coral general infrastructure based on my critique and make for my critique hardware and software partners project based on my critique training and mikrotik academy so it looked a little bit long but we are going to manage it very very soon so who is who initially I've started the business telecommunication with the company called stars out for for those knowable about satellite communication we have started as a satellite based company we have done project based on satellite communication offering Internet and data communication all over Albania Stone has started the January 2014 in total we are 17 years in the telephonic Asian fields seven years providing wireless service as wireless internet service provider we are registered in ripe with a number 6034 actually we are 20 people working focused on five different areas of Albania our partners of course right now the our major partner is mikrotik Springs is another software vendor and that is its providing for us the billing and billing software if we actually Springs is a company under made for micro tip menu that you can find in mikrotik website hotspot network manager is a company telling vendor that is providing for us to where that is managing the hotspot networks open skies in Italian companies well that is providing for us satellite Big Bone whenever we need for data and Internet and RF element is a Slovakian company that is producing antennas for my critique and other vendors for the wireless networks so briefly my professional profile I have studied mathematics I should have been math teacher but this is a project already gone so I never did as I mentioned before I've been involved in business of telecommunication since 2000 I am founder of my first company called starshot since 2003 and star net since 2014 who already have some mikrotik certification like network associate rotary engineering traffic engineering and internet working engineering as well I am Academy trainer how everything started initially we started with satellite communication in 2000 back in 2003 in the time we had to do we have to provide communication in in many areas in Albania and since Albania is the country that is coming from the post communism we have very very areas that have no infrastructure at all so basically we offered satellite communication in this area after make working for some years in this area we understood that the market have a lot of needs for telecommunication so we make a detailed analyse how to what are the needs of telecommunication leader of the market and where we can fit on this market so in the time we thought that were providing Internet in rural and underserved areas could a long-term project that when we can benefit so for in the time we was looking around on on technologies that we can fulfill our plan so we come across to my critique I don't know how what happened how how fast necrotic have been hearing in Bulgaria but for example for the Albanian part my critique have been very much in the news since 2004 for you don't know some history of my critique in 2000 my critique have tasted the 8.8 800 0.1 B protocol in Kosovo so my critique was very much well-known in that area so we started working with my critique basically so I remember like like yesterday when we when we made the first first necrotic root router out of PC with two network cards I believe many of you have done this in the beginning so when we started to work in the rural and underserved areas we started with two Reuter board one 1200 actually it's very important to say that those two routers are still working and operational that say something for the long life of the of the my critique devices since the beginning have been visiting my critique user meetings like this one right now a part of the fact that you are going to hear hear this many times I personally have been very much influenced by my critique user meetings I've been followed them since 2011 Budapest later in Poland and many other mikrotik user meetings in in in Europe one of one of those particular meetings have been five years ago in Venice Italy with more than 1,200 people I in the time I as a visitor I've been interviewed by somebody later on I understood that this interview have been used for for publications and from promoting but personally I believe what I've said five years ago in this my critique user meeting actually this video was shot during the preparation of this event and this is a video taken five five years ago in in Italy I don't know if there is out or not but it's not important so this is a moment Italy and I am saying something that this is my particular meetings our one-stop shop concept when we can see what's going around my critique so this is some elements that worked for us initially although we believe that it was a very good idea finance this was not there so what we did we finance this project based on based on the profits that we was making with other project as I told you in the beginning we had a lot of satellite base project usually we was sure because we knew from the very first beginning that we was addressing a real need and this real this real need was targeted very very well of course being in business for sometimes I was I was clear that we should generate profit otherwise we was just keep solving technical problems but not making business of course being focused on a target make it very important actually from the very first beginning till now we are focused on the rural and underserved areas doing some project in the city but not that much why just because keeping focused make you stronger and make you more agile when we want to take decisions and of course one of the most important advice that we can give from our experience is that as regards to networks and configuration is better to keep it simple and get detailed on optimization I mean we know network grow is very difficult to keep track what you have configured somewhere and what you have configured somewhere else so it is better to keep it simple to keep a standard some standard configuration and get very detailed optimization on those configurations actually we are giving services in two major areas this is a map of albania albanian look in the map look like this we use almost 100% of our equipment our mikrotik except some switches about 5000 devices are installed are actually online and monitored in our monitoring system about 3000 cps are installed to the customer premises not including here the ind our indoor routers and end access points more than 1000 equipments are part of the backbone and towers usually this is this is our network that is growing and we are we have to maintain it replacing equipment in every time that we need or upgrading the routers when the capacity grow and so wall customer premises equipment actually assumed as you heard from the first presentation of micro technocratic have more than 200 products so using the my critique the portfolio of products is its experience on its own so basically you have to be very very careful what you are choosing in different scenarios of course there are a lot of choices but you choices are based on the on the situation or work situation and when you for every one of us that have experience in the field deployment we have to know that every case is different usually the most the most well-known devices that we used in the common customer premiere premises are a sixties SX T Square and s XE discs of course for longer distances we we use grid antennas and LDF with us with a satellite dish and so on general configuration in every customer premises we apply P PAE we configure our wireless network on network env2 protocol that is a proprietary protocol of mikrotik and of course SM advice that we apply we are very very careful in the frequency selection and monitoring of the of the signal the second presentation done by pepper was based on dude actually we have used youth from the very first beginning and what is nice of Duty is that do this free software offers from mikrotik that can monitor and and give you many many details actually it's it's very good tool that can be configured and come in in help of good service and and good technical application when the network grow and you have to do a lot of things mikrotik is coming in help with scripts scripts can be applied for configuration and reporting so you saw that some scripts was applied in in previous presentation so we use scripts usually for updating when every new updates come online or when we want to get reports if something is going wrong in our network and so on in a wireless infrastructure power is something very very important tower usually it's a tower if a structure is something that have to be selected carefully because based on the infrastructure that you install and maintain in tower usually it's it's guaranteeing the stability and is giving you the the quality of service and quality of experience in the customer sides I'm going to show you some power infrastructure and some of our best experiences of course access point configuration and and practices that we are using are not very relative and difficult of course what is nice to say about my critique list is that my critique since it is a newly open European brand is a conform with all rules and legislations that are applied to the regulator authority for frequencies use this is very important because sometimes we have a lot of disputes with with other prints this is a picture actually that is showing normal installation power infrastructure actually it is not something very very descriptive but you can see that those access points are based on based on my critique actually the antennas that looks like horn and that look like look like horn antennas actually are antennas based on a company called RF element as you can see as as you can see here in the as you can see here in the in the picture my critique boards are full outdoor and mount on those mountain those of those holder in the back of course everything is fully independent in the tower this is another implementation in the tower again the RF element antenna but in the in this time we have used the base box we have used the base box antenna as you can see here and connect it with connectivity cables RF cables another implementation for example this is a tower mast from the mobile operators and of course you can spot there a lot of towers in the hill and the picture is for from far but still you can you can see one of our colleagues here working implementation since we are an ISP we have to take care for everything so something that we are taking very good care and taking a lot of a lot of attention is the big bone and core I must say that my critique have very very good products for for backbone we are before Makati come with its own a set piece we already was using a set piece of other brands but as soon as a set piece of mycotic come in market we are using them very successful and they are very very stable and very predictable in their behavior actually we are putting all we are interconnected with different operators for data transmission and for internet exchange and for bgp sessions and we use micro tech devices everywhere and so far we have never had a problem or never have been this judge why we are using micro tech we have been very much welcome from all the operators every time that we have used my critique devices already we are appeared with three major operators in Albania but on Albania our telecom and end up come actually we have one internet exchange active in Albania and another one that is coming up necrotic switches are as well used from us in our coal room and actually they are performing performing very predictably and since we have the knowledge is very easy to manage them in our day to day operation I'm in the next slides I'm going to show you some general schematics of our network why we have to three words about why we have chose BPO II our billing billing software that is a software from a company that using that that is using mikrotik almost almost in many places schematic of our network is very very simple as I mentioned in the slides before we are keeping keeping the configurations simple and optimizing everything so from left to right actually we are we are this is the customer side so those are the CPS that we are using in the customer side all CPS are connected with the line of sight with the tower and in the tower we have a router usually 3011 router now the 4011 isn't ours we have the 4011 and depend on the size of the tower we we put the right router here we in the in the router tower we enable PBS server and that's it then from the leased line of the third-party operator we connect to our main office here it is represented our main office and in the main office we have them out and not router when we put not configuration in the firewall rules then through the switch we connect with our age age age job so this is it of course this is not all the network but a different different direction we have scaled our network in this way so in different areas this is this is the way how we have scaled our network so we use pppoe why because people have a very good management possibility is widely used and widely known from many engineers so it's it can be easily implemented easily it's very good in management and managing the eyepiece it's very good tool to control the session and you can configure configure it with a Roger server it's it's very simple to maintain IP configuration and when we have a lot of installers in the field it's it's make easy for them to to plan their work because you can make the configuration simple based with base with their username and password so for every customer you have user name password and they make a go and install it's as well good when the customer move within the area they don't have to move too much of configuration just the user name and password will replicate everything so when a customer moved from one power to another this is very basic to to do with with the PPA server ok building is very important in an ISP of course when when you are small maybe this is very easy manageable but when you grow things get a little bit difficult initially we since the fans was not very was not available we have started with the free red reduce and with a reduce manager software that is almost is used almost from any small ISP later on we move to integrated solution made by a company that is part of the list made for mikrotik for one for the ones that dot no mikrotik have session in their website when all the solution relating hardware and software that are made for mikrotik are listed there so there are a lot of solution there and a lot of companies that that are listed that provides solution for perma critic networks X so as I said this is solution from made from a critic so we a part of the fact that build all our network with my critique we stayed around this domain and we we think that we have done the right choice so this is a dashboard of our software our building software the reason that we moved here is because while we grow while we grow we under we understood that we had more needs than just connecting the customer we had needs to make right helpdesk procedure the right provisioning the right warehousing and so on it's very difficult to to to see it from there but as you see for example in the in the menu on the left you can see for example that we can manage started prior plans we can manage finance we can mean in Symbian Torian and so on so basically basically in the with the dashboard we can see how many customers are online how many of them are new that they and some monitoring tools as well project based on my critique okay assume a known hotspot is something very widely demanded lately because hotspot is control a very nice controlled way for the users in hospitality areas or in bar cafes hotels and so on so we have done some project bit zone hotspot networks we can show you some configuration examples since we are in the satellite business we still apply a lot of VPNs a business satellite communication we have done some project with other companies and we have integrated our networks with theirs and of course we are using my critique in fiber-to-the-home projects as well in the next slide you can see a welcome portal a logging menu for summer project this project had been built for Radovan Albania what is what is important to say is that my critique is giving a very very much visibility on all configuration that you can that you want to apply on the hot spot of course we can build out spots on many other vendors but the power of hot spot feature is very much depended on how how the platform that you are using is supporting so for example if you see here it's very good design it's very good design done according to the flavors of Vodafone Albania the project actually was running in the in the coastline of Albania and we was using outdoor access points very simple very basic but this is was simple and basic just because we was utilizing the power of power of my critic of course the software that we are using for managing hot spots it's another made for my critique software list it on the website of necrotic it's called hot spot manager it's we have done several project with this and we still running some of them for example another project we are still running it's a project for a pizza chain in Albania so it's called proper pizza they install Wi-Fi hotspots in in every in every shop and of course this is the this is the login page when customer can log either using Facebook Instagram and so on the power of my critique here different from the other vendors is that managing the configuration of the of mycotic through a controller give you ability of generating a lot of data something that customers like for example in this light here we can managed to get data in many in many formats like who is coming how often they are coming you can learn advertisement and so on training training is something very important for us why because we believe that we believe that through training we we learn a lot being directed in my company I've and I'm always pushing training ahead of course training come with the cost but I am pro to the fact to pay the costs then not pay the cost and have no training people so basically I'm very happy that my critique have a structured training program so through this training program we most of our staff have some certain certification usually we have benefited from the trained staff but I must say as well that some of our trained staff have have left us but that's not a problem just because this is a process and this is how it should be through influence of debris that spoke before before me I have initiated I've been initiated I've been involved in the first mikrotik academy in albania mikrotik academy in albania had been started this year in university Tirana European University of Tehran this is this is a picture from the class this is me there a picture from the class so this is something that it's going very well so far so we will see how it will going to be received from the customers from the new students so as a last word you might know that my critique motto is rooting the world and of course rooting the world is a challenging like a marathon you can see me there in the picture running marathon of Tirana last year of course I was not a winner but I did it so that's the why the marathons are done just because everybody get involved and in the networking marathon of routing the world we are all winners as long as we keep running actually my critiquing my critique team is a very supported team and actually is cheering up for the success of every one of us special thanks to my team actually we are a team of 20 as I mention and we are very much dedicated we are celebrating here the new year and we are the spirit of the team is very much connected with what we do daily if you can spot from the picture there you can see that we have a cake based on telecommunication power you know so thank you very much again and I'm very happy to to be here with you [Applause] if you haven't if you have any questions I will be here round so now it's time for okay thank you it returned for representation now

Channel: MikroTik

Views: 6,896

Keywords: mikrotik, routerboard, routeros, latvia

Id: lR31jTtbDKk

Length: 32min 32sec (1952 seconds)

Published: Thu Jun 06 2019