In this video, I'll show you how to write professional emails in English. I'll give you a step-by-step guide and show you how to effectively communicate with clients and colleagues via email. Stay tuned! Hi, this is Jennie from Real Estate English Academy, the place for real estate professionals to boost their English. If you're new to this channel, make sure to subscribe and turn on the bell button so that you can get notified every time we publish a new lesson. In a corporate or other professional environment, it is very important to be able to write clear and concise emails. I work as a translator for international real estate companies, and for my clients email is certainly the preferred method of getting in touch with me. Since I work with clients around the world, I mostly communicate with non-English native speakers, which means I know how difficult it can be to write an email in English and I also know about common mistakes that non-English native speakers make when writing emails. This can lead to misunderstanding and complications. That's why I've put together a step-by-step guide to writing professional emails in English. I'll guide you through the process from start to finish. Let's get started. Let's begin with different ways of starting an email. The way you greet a person in an email mainly depends on how well you know that person. In general, we could say that there are three types of greetings. Now, formal greetings are appropriate when you write an email to someone you don't know or who is acting in an official capacity. Let me give you a couple of examples of formal greetings. Most emails, however, are less formal. Which brings me to more neutral ways of greeting someone in an email. This is appropriate when addressing clients and colleagues that you've communicated with before and with whom you've already established a professional connection. Here are some examples. An informal and also very common way of greeting someone you've known for a long time and with whom you may be friends or have a close, personal relationship is simply Sometimes you may not even need to use a greeting at all. If you know someone really well, you can just start the email. Also, when you write several emails back and forth with one person within a short period of time, you don't need to repeat the greeting every time. The greeting is usually followed by a polite phrase like These are polite phrases that English native speakers use, and they don't necessarily expect to get an answer. In summary, we can say that in formal emails we use "dear" followed by a name. In more neutral, everyday emails, we use "hi" or "hello" followed by a name. If we know the person very well and have an established relationship with them, we say "hey" plus a name, or we leave out the greeting all together. Then, you want to follow up with a polite phrase like "I hope you're doing well" or simply "how are you." Now, let's move on to the main body of the email. People who work in the corporate world or in other professional environments receive hundreds of emails every day. You want to make sure that you get to the point quickly and clearly formulate what you want from that person. When writing an email, less is more. Get to the point fast and make your purpose clear. More informal ways of saying this are If you want to get more information, you can use one of the following phrases. If you want to respond to requests, you could write In a more informal context, you could write Now, if you want to schedule a meeting, you could write In a more informal setting, you could write Now that you've formulated your opening sentence, you need to support your request with more detailed information. Try and keep things as concise as possible. Make your most important point first and don't use more than two or three sentences to support your main point. Let me give you a couple of examples. Ok, now that you've provided more details on the information contained in the opening sentence, the purpose of your email has been clearly formulated, which leads us to Every email needs a clear call to action. That means you need to let the person you're writing to know what you expect them to do. So, let's go back to the earlier examples and formulate a call to action. If you want to make more than one point in your email, you can string them together by adding a transitional phrase, such as Present your second point using the same pattern we discussed earlier: opening sentence, supporting information and call to action. You can do this for each additional point you'd like to make in your email. Once you've completed the main body of your email, you need to end your email. Typical sign-offs include These are neutral phrases that you can use to end an email. More informal sign-offs include So, when I end an email, I might write One general thing I'd like to point out is that you should organize your thoughts clearly in separate paragraphs. Each of the five steps outlined in this video should go in a separate paragraph. It's just easier for us to digest bite-sized information. It also helps us understand the content of written text better when it's broken up into logical chunks of information. If you have any questions or thoughts about this video, let us know in the comments below. And don't forget to give us a like if you enjoyed this video. I'm signing off for today and I'll see you next time!
