♪ [Travis]<i> Counting up
the cost of living.</i> Peanut butter! Have you bought
peanut butter lately? [Travis]<i>
Paying more but getting less?</i> I'm very annoyed.
I just might stop buying that. [Travis]<i> And giving extra
everywhere you go.</i> Am I supposed to tip
for a loaf of bread? [Travis]<i>
So, why isn't there more help?</i> You think that there
should be more transparency around how prices are set? <i> The inflation survival guide,
only on your</i> Marketplace. [upbeat pop rock music] ♪ <i> We're taking a walk through
the world of rising prices...</i> ♪ <i> ...at a Cranberry Festival
in Bala, ON.</i> ♪ Terry. Okay. -So, you got hot sauce here.
-I do. [Travis]<i> Most of the vendors
here are like Terry,</i> <i> of Terry's Hot Sauce:</i> <i> trying to make
a living off a labour of love.</i> Okay, so, in this cranberry
concoction you got here-- -Yes.
-what's gone up in price? Uh, the cranberries,
the maple syrup, the peppers. Some of the spices that--
that I put in the-- the garlic, the-- the lemon,
the onions, everything. Everything,
everything has gone up in price, so it's forced me
to increase my price. So, prices are hot. -Yeah.
-And so is the sauce? -Yeah.
-Oh, it's coming in now. [laughing] <i> A few stalls over,
Heather's handful of granola</i> <i> tells me a timely story.</i> Well, all of our costs
have gone up for cashews, almonds, oats, pumpkin seeds and, uh, maple syrup
is our only sweetener. And that's gone up
significantly also. [Travis]<i> With inflation
at a 40-year high,</i> <i> Martina isn't even
breaking even anymore.</i> So, the ginger snaps,
tell me about them. Like, the bag, I sell for $6,
but into-- to-- technically,
they cost me $5 to make. So, that's not
covering an awful lot. -[Travis] Yeah.
-That doesn't cover my gas, which we all know
is gone up through the roof. -I've grabbed these now.
-Peanut butter. Have you bought
peanut butter lately? [both laughing] Like, there isn't anything here
that is, like, in any way, shape or form,
still affordable. -So, basically anything I grab--
-Yeah. -- you can tell me
how it's gone up in price. Wow. Yeah, I mean, peanut butter
was like the staple of every family that
just had minimum wage income. You can't afford that anymore. Peanut butter's
now for the elite. -It's crazy. -It's crazy!
-It's absolutely crazy. And it's scary
if this keeps going up. ♪ <i>Seems like everywhere you turn,
inflation is taking a bite.</i> ♪ <i> Experts say we can blame
the war in Ukraine,</i> <i> the shock of COVID.</i> <i> Shipping delays,
labour shortages,</i> <i> and we've all been demanding
more stuff than can be supplied.</i> ♪ <i> The Bank of Canada's attempt
to slow down our spending</i> <i> is adding to the pain.</i> <i> Higher interest rates
for mortgages,</i> <i> and lines of credit.</i> [Armine] It is a perfect
storm of factors. [Travis]<i> Armine Yalnizyan
is an economist and writer.</i> <i> She says, don't look now,
the worst is yet to come.</i> Okay, Travis, I have to say,
I stay up at night. I literally do not
sleep at night wondering how many people are
going to go hungry this week? How many people are going
to lose their housing this week? How many people are
going to get sicker quicker and turn to a health system
that is itself on life support when we could be doing so much.
We are the 9th-largest economy -in the world.
-[Travis] Yeah. We could be doing
whatever we want, and we could be what-- whatever
kind of a society we want. It drives me crazy we're not doing more
for one another right now. ♪ [Travis]<i> Nowhere is the cost
of living being felt more</i> <i> than at the supermarket.</i> ♪ <i> Overall prices here
are up more than 10%.</i> <i> And it's not just
that prices are going up,</i> <i> products are shrinking down.</i> <i> It isn't always easy to
notice so-called shrink-flation.</i> <i> So, we decide to test it out,</i> <i> with a game
of "spot the difference."</i> -I love<i> Marketplace.</i>
-You love<i> Marketplace.</i> Well, we are glad
that you love<i> Marketplace.</i> Come on down! You're the next contestant
on "Spot the Difference." -You ready for this?
-I am. [Travis]<i>
First up, Barilla spaghetti.</i> <i> The old and new packages
look the same.</i> <i> It's what's inside that isn't.</i> This has about 50--
sorry, 44 more grams in it. -410 grams vs 450.
-You are quick, my friend. <i> And what about the price?</i> Well, price is probably
the same, so I keep buying it, but you give me less
for the same amount? Actually, this is more. -No! Oh!
-Yes. -Up?
-Up. -Wow.
-Oh! What do you think about that? It's unfair, I think. [Travis]<i> We asked Barilla why
they decreased their product,</i> <i> then increased the price.</i> <i> They tell us it was
because of rising costs</i> <i> while still trying to put four
or five servings in one box.</i> <i> The next difference
is a bit harder to spot.</i> -Pumpkin pie filling.
-Hmm. You ever use this stuff? <i> E.D. Smith pie filling,
with a whole new twist</i> <i> on shrink-inflation
that we're calling aqua-flation.</i> Okay, so look closer
at the-- at the ingredients. This is the old one here. Look at the first
couple of ingredients here. Pumpkin, sugar, vegetable oil. Pumpkin, sugar, water-- Oh! Yeah, they changed oil to water. Pumpkin, sugar, vegetable oil.
Pumpkin, sugar, water! No vegetable oil!
It's way farther down the list. Exactly. <i> Vegetable oil has moved down</i> <i> from third position to 6th,
which means there's less of it.</i> Vegetable oil is going way up.
It's gone up, like, 30%! You are--
you know about this, yes? I've been watching it
go, go, go! Yeah. So, it's something
called aqua-flation. Okay, you just use
water to fill. -Water to fill.
-[sighs] So, I'm glad you said that,
because I bought that stuff, and I tried to make
a pumpkin cheesecake, and it didn't turn out
the way I was expecting. -So, I had no idea.
-What did it turn out like? -Watery?
-Yeah. -It did.
-It did, actually. -So, now you know.
-Okay. -Okay. So--
-That's interesting. Yeah. Okay. That explains a lot, 'cause I've made that recipe
a million times. That's wild.
Did it ever cross your mind that there was more water
in the pumpkin filling? No. I mean,
I didn't look at the label, but I have nothing to compare it
to 'cause I don't have -any of the old labels.
-[Travis]<i> So, how can you tell?</i> <i> We asked E.D. Smith
why they don't let</i> <i> their customers know
about the new formula.</i> <i>They tell us the change happened
under previous ownership,</i> <i> but they'll look into it.</i> <i> They add they're focused
on the highest quality possible.</i> ♪ <i> We take a look around
and find that in Brazil,</i> <i> shoppers don't have to rely
on guesswork</i> <i> to figure out
if their products are shrinking.</i> <i> It's all right there
on the package.</i> <i> Any company that changes
the quantity of a product</i> <i> has to show the before,
the after and the difference.</i> This is some bread
here that they've got, -some baguette.
-Hmm. [Travis] Um, it's gone
from 45 grams to 41 grams. -[woman] Hmm.
-It shrunk by 8.89%. This label has to go
on a product by law in Brazil -if a product shrinks.
-Yeah. -What do you think about that?
-I love that because I feel like as a
consumer, we should be informed and maybe reach
for cheaper products or products where you're getting
more bang for your buck, and I can't do that if I'm not
aware of the changes. Do you think
you need to be more informed as a customer
about these changes? Yes, and also I'm very annoyed. I just might stop
buying that particular product. [Traivs]<i> We get our graphics guy
to mock up</i> <i> a Brazilian-style solution
for the Barilla spaghetti.</i> Okay. So, here,
so hold on to that. -This is the new one.
-All right. I want you to
stick that on there. Do you think we should
be doing that in Canada? Yes. This looks a lot better. -That looks a lot better.
-Way better. I'd buy this over this
100 times over. [Travis]<i>
In Brazil, the message</i> <i>has to stay put for six months.</i> <i> Over the course of our test,
it becomes clear</i> <i> just how many Canadians
are struggling</i> <i> with the cost of food,
and resenting record profits</i> <i> rung up
by the big grocery chains,</i> <i> even as some of them
freeze their prices.</i> I-- I was skeptical about that
from the very beginning. It's not on everything.
It's on certain products. And it's only
for a very limited time. -You don't buy it.
-I don't buy it. [Travis]<i> The Competition Bureau
is now promising</i> <i> to investigate
so-called greed-flation.</i> Greed-flation.
Is that happening? There's always greed-flation. [Travis]<i> Economist
Armine Yalnizyan says good luck</i> <i> trying to figure out how much
greed-flation is driving prices.</i> Unless somebody tells you
how they're setting prices on each one of these goods,
which are thousands in numbers -in grocery conglomerates--
-Yeah. -- you're never
gonna be able to sort out where the role
of greed-flation comes in, where the role
of shrink-flation comes in, where the role of
price discrimination comes in. [Travis]<i>
She thinks a better idea</i> <i> is to tax any corporation
that has a windfall:</i> <i> a large unanticipated profit
through no extra effort.</i> Any company that had revenues
of over a billion dollars, and made 20% more this year than they did in the average
of the last four years, give us a little bit of it.
We could use it. And that money could absolutely
go back to helping people not have such a terrible choice
between heating and... eating. -Yeah.
-And between food and shelter. We could be doing this. [Travis]<i> A windfall tax</i> <i> on oil and gas companies,
for instance.</i> <i> Something Europe
is doing right now.</i> So, what's your message
to the government? What's your message
to the prime minister? Step up. You had our backs
during the pandemic. Have our backs now, please. [Travis]<i>
We asked Deputy Prime Minister</i> <i> and Minister of Finance,
Chrystia Freeland,</i> <i> for an interview,
but she is unavailable.</i> Meantime, tips for surviving
inflation often go like this: Cut back on needless expenses,
reduce your home energy bill, and shop
for groceries differently. And on that last point,
experts say use the unit price of a product to save money. For instance,
this small bag of baby carrots is about $0.66 per 100 grams. This larger bag
is about $0.55 per 100 grams. The same size
of full-size carrots is about $0.38 per 100 grams,
the best buy, by unit price. Stores spell it out
on their shelf labels. <i> From inflation tips
to tip-flation.</i> And I'm just
taking something out. I don't feel like I have to tip.
I just couldn't see a "no tip." [Travis]<i>
With money so tight these days,</i> <i> why are so many more companies
asking us for it?</i> <i> Get more</i> Marketplace. <i> Sign up
for our weekly newsletter</i> <i> at cbc.ca/marketplace.</i> [Travis]<i>
This is your</i> Marketplace. [upbeat pop music] [Travis]<i> We are floating
on a sea of "flations."</i> <i> Inflation, where prices rise.</i> <i> Greed-flation,
they rise faster than costs.</i> <i> Shrink-flation,
where products decrease.</i> <i> Even aqua-flation:</i> <i> key ingredients
get replaced with water.</i> <i> And now we're on
our way to meet a woman</i> <i> who's fed up with tip-flation.</i> ♪ <i>Kate O'Hara lives on an old age
pension in Kitsilano, BC.</i> [Kate] People are too nice.
They'll just pay the damn tip and-- and go home and say, "Oh,
I really hate that, tipping." [Travis]<i> She says she can't
keep up with endless demands</i> <i> these days for tips
everywhere she goes.</i> It's like extortion,
because if you want to hit "no tip,"
you feel kind of mean. -[Travis] Yeah.
-Because they want the tip, you know they want the tip. They need money, I know that. But I can't afford to pay
20% of everything I buy, like in a bakery when there's
a tip jar right there in front of your face. I think, am I supposed
to tip for a loaf of bread? [Travis]<i> You know
what Kate's talking about.</i> <i> That pandemic push
to give a little extra</i> <i> to anyone who serves
you has only picked up steam.</i> <i> With so many now using
those touchscreen terminals,</i> <i> we're being asked to tip
at some pretty unlikely places.</i> I'm sorry to say this,
but tipping culture has gotten out of control. [Travis]<i> This woman
posted on social media</i> <i>after hitting the drive-through
at a fast food restaurant.</i> I get up to the pay window
and she's like, "How much you want to tip?" And I'm just like, "What?" And she's like, "Yeah,
did you want to leave a tip?" And she's, like,
pointing to them. And I was like,
"Oh, no, not today." And then I just
felt really uncomfortable. But, like, home girl,
what am I going to tip you for? I'm in the [bleep]
drive-through. Oh, my God. [Travis]<i> It's even
happening with online purchases.</i> <i> For Kate O'Hara,
the tip of the tipping iceberg</i> <i> was at her local burger joint,</i> <i> where there
was no option to say no.</i> If I'm in a, like,
fast food place and I'm just taking
something out, I don't feel like I have to tip. And I-- I just
couldn't see a "no tip." [Travis]<i> We invite Kate
to show us what she means</i> <i>at this Fatburger in Vancouver.</i> What should we get, eh? What are you thinking? <i> We place an order
for some onion rings</i> <i> and fries and a couple
of small Cokes.</i> What do you got there? -Ten--
-[Kate] So, ten, 15, 20, other. [Travis]<i> She's right,
there's no obvious way</i> <i> to opt out of tipping.</i> So, you gonna hit the-- I think you have
to hit four, don't you? That's-- -Tip options.
-[Kate] See, tip options. [Travis] So, it still
gives you a tip option. <i> We figure
out the workaround</i> <i> is to leave a dollar
amount worth nothing.</i> -There we go.
-[machine beeps] So, there-- That was a lot of
steps to go through, wasn't it? [Kate] Yeah,
and I had to fake it. [Travis]<i>
If the guilt gets to you,</i> <i> they offer
two big tip jars as well.</i> [Kate] Oh, this is for bills. [Travis] It's for bills.
That's for-- [Kate] And this is for change. [Travis] Ah. So, the-- are you gonna
put some bills in there? [Travis]<i> We head outside
for some fast food</i> <i> and a quick debrief.</i> -We didn't have to tip.
-Didn't have to tip. Except, I had to basically
be subversive to get beyond it. [Travis] When
you put in the zeros, like, did that feel awkward? Yeah, I want to--
I want to explain to them, you know, I almost want to say,
"Well, I know you want a tip, but I can't afford it,"
or something. [Travis]<i> We ask Fatburger</i> <i> why they don't
have a "no tip" option.</i> <i> They say they offer
the same payment process</i> <i> as others, and tipping
has always been optional.</i> [upbeat music] <i> From too much tipping
to none at all.</i> <i> We're at a smokehouse
in Toronto's West End</i> <i> that's gone tip-free.</i> <i> Signs on the tables
proudly inform</i> <i> customers of the fact.</i> <i> Instead of tips,
employees get a so-called</i> <i> living wage, along with
benefits and paid time off.</i> -Hey, Adam.
-Hey, Dave, what's up? We good for tonight? [Travis]<i>
Co-owner Dave Neinstein</i> <i> believes tips should not be
a key factor in compensation.</i> Tell me why this
is so important to you. Well, flatly I think
that tipping is wrong on two levels. One, it's psychological abuse. It-- it puts the power
for someone's livelihood into the hands
of a stranger or customer. And on the other hand,
tipping is-- is a grey economy and the-- the elephant
in the room is cash. And so, a lot of people
like having cash because they can decide
whether or not to submit it, uh, on their tax returns
at the end of the year. And that encourages
a form of tax evasion and that-- everyone loses
out when that happens. This creates
an even playing field. [Travis]<i> Dave's had to raise
prices by 30%, but he says</i> <i> both his customers
and workers are on side.</i> <i> We invite Simon Peck
along to give his two cents.</i> I think, um, we're
at a tipping point, so to speak, -uh, if we go--
-We're at a tipping point. I like that. [laughs] <i> Simon is a business professor</i> <i> at the University of Victoria
who has studied tipping trends.</i> One route we could
take is because-- because the dynamics of tipping and how tipping is spreading, -[Travis] Right.
-Uh, it's definitely likely that if nothing
is done about it, uh, tipping can--
can just continue to spread into more and more contexts,
more and more industries and affect
more and more workers. But on the flip side,
I think there is the opportunity to have a serious
policy discussion about tipping and potentially
consider if other forms of compensation
are better for Canadians. There's a 30%, 25%,
20% option here. There's also a "no tip" option. -[Peck] Hmm.
-[Travis]<i> Peck would like</i> <i> businesses to eliminate
suggested tipping ranges</i> <i> like this and to see
laws that allow customers</i> <i> to opt in instead of having
to opt out of tipping.</i> So, here's the big question. What is your advice
for folks to negotiate this new world of tipping
that we're in right now? We should remember
that it's completely optional for us to tip whatever
we think is appropriate. And if we don't
have the funds to provide a 20% tip, then that's okay. Um, but I also think consumers,
uh, should-- should speak up more about this and say
that you'd feel more comfortable if-- if-- if you just knew
that the workers who are serving them are paid a decent,
sustainable living wage. [Travis]<i> Back in Vancouver,
Kate O'Hara is speaking up.</i> The amount of money
that I have is not infinite and I have to be more
careful how I spend it and what I spend it on. [Travis]<i> And is doing her best</i> <i> to make sure all those
"flations" don't flatten her.</i> -I think we deserve some fries.
-Heck yeah. -Let's go.
-Let's go. [Travis]<i> Up next, we head
into the</i> Marketplace<i> Kitchen</i> <i> to cook up some questions
for Ontario's premier.</i> How much more
do you think it costs to make this cheesecake than
in 2020 when you made it? <i> Do you have a story you think</i> Marketplace<i>
should investigate next?</i> <i> Tell us all about it on
e-mail, Twitter and Facebook.</i> [Travis]<i>
This is your</i> Marketplace. [funky music] [Travis]<i> Some think
it was Marie Antoinette</i> <i> who said, "Let them eat cake,"
but it was Ontario Premier</i> <i> Doug Ford who gave
the recipe back in 2020...</i> Hi, everyone. Today we're going to make
the famous premier's cheesecake. [Travis]<i> ...for this cherry
cheesecake I'm attempting,</i> <i> all to make
a point about inflation</i> <i> in a talk we're about
to have with the premier.</i> Everyone is concerned
about the same thing, and that's how expensive
life is getting for them. [Travis]<i> Ford is announcing
an extension of the tax break</i> <i> he's been
giving Ontario drivers.</i> <i> But we're here to ask about
other steps he could be taking.</i> -Welcome to<i> Marketplace.</i>
-Yeah, good to see you. Thank you
so much for doing this. I've got a little
test for you to start off. Okay? I did
some grocery shopping. [Travis]<i> It doesn't
take long for the premier</i> <i> to recognize the ingredients.</i> -What do you think I'm making?
-You're making a cheesecake. -[Travis laughing]
-Premier's cheesecake. I'm making
the premier's cheesecake. <i> Costs for everything
involved have gone up,</i> <i> including gas
to get the ingredients.</i> <i> In Europe,
they're taxing excess profits.</i> Now, what about
the oil and gas companies? What about taxing them? I don't believe
in taxing companies. It just takes
money out of their pockets and-- and when
you don't tax them, it makes the-- the climate
and the environment here, uh, very good for companies
to invest. You know, I bought
all these groceries at one of the big chains
and grocery chains are making
record profits right now. But it's hard to prove why. Do you think
that there should be more transparency
around how prices are set? Well, I think the-- the best
transparency is competition. Uh, if you go to ABC
grocery store, and they're
little more expensive, go to DEF grocery store,
and that's what drives, uh, the prices down. [Travis]<i> His free market
philosophy seems to run counter</i> <i> to his
out-for-the-little-guy brand.</i> The cashier
who checked me out, they're not
making a lot of money. Do you think that there
should be a living wage set for-- for cashiers? Well, we increased, uh,
the minimum wage. We gave a tax break to 1.1
million, uh, low income workers. But again, that's
what democracy's all about. If you don't
like where you're working, go somewhere else and--
and work. It's-- you know, some provinces
have cut checks, inflation checks. Why isn't Ontario
taking that approach? If a province wants
to do that, that's fine. Uh, we're reducing the burden
off the backs of people in a different fashion. [Travis]<i> As food banks
in his province</i> <i> report more users than ever,</i> <i> the premier offers
a bullish prediction.</i> We're gonna see inflation slowly
climb down, uh, back in April, May-ish,
somewhere around there, and hopefully we get back to,
uh, regular inflation numbers. [Travis]<i>
We unveil our cheesecake</i> <i> and ask the premier
for a price check.</i> How much more do
you think it costs to make this cheesecake than
in 2020 when you made it? 2020? Probably close to 25%. [Travis]<i> He's not far off.</i> <i>It's about 15 bucks or 27% more.</i> <i> The cherry on top of a perfect
inflationary storm.</i> [Rosa]<i> We're hitting the road,
testing helmets.</i> It could be
a matter of life and death. [Rosa]<i> Is that safety
certification legit?</i> I'm not quite sure
I would necessarily buy a helmet with grammatical
mistakes right on the front. [Rosa]<i> Or are you
being taken for a ride?</i> This could mean the difference
of walking away or not. [Rosa]<i> You can't afford
to miss your</i> Marketplace. ♪