[Music] and good afternoon ma'am how may I help you today good afternoon I would like to check out pleas okay ma'am may I know the room number and your name please um I'm Georgia from room okay ma'am kind of wait for a while I'll just check if you have any messages or FES as I prepare your bu and and the housekeeping department will be checking your room you may take a seat ma' while waiting [Music] [Music] okay housekeeping good afternoon room check 4 708 please thank [Music] you good afternoon front desk speaking how may I help you good afternoon this is housekeeping Department room 708 is done for checking but the guest has left an iPhone charger in one of the drawers okay I'll just ask and verify it to my guest Miss [Music] vran thank you so much for waiting ma'am the housekeeping Department have already check your room and an iPhone charger was found in the drawer would you like to check your belongings to SK Trend oh yes my phone charger is not here I must not help remember putting it there okay would you like me to send a b attendant to get the charger from your room yes I'll be done okay for a while ma'am this is the front desk I would send a bell attendant to room 708 to pick up the phone charger that the guests had left and hand it here at the front test checkout thank [Music] you would you like to Avail our Acro Plus Membership ma whates benefits we have two types of membership manam a traveler membership would give you about1 % room rate discounts up to 50% off dining bills and 15% off drinks Bill across 1,400 restaurants in Asia Pacific as for the Explorer membership man it's the same benefits but you'll also get a free night stay and enj virus vouchers like complimentary birthday cake room upgrade and more oh those are great benefits how much is this water membership it's 9,800 per year ma'am I would like to AV that membership oh okay ma'am let me just um prepare your membership card and add it to your [Music] balance here is your AER class Explorer membership card manam and kindly sign the membership for and also here is your phone charger Mrs B okay thank you [Music] okay ma'am here is your view you have incurred a total charge amount of 28,45 pesos your room had a total charge of 23,9 99 pesos under romantic Escape package you also requested a cake for your wedding anniversary amounting to 500 pesos a additional 4 4,000 pesos for Del lay checkout and you have availed an aqu plus Explorer membership amounting to 9,800 pesos since you have already paid for the room accommodation your total remaining balance would be 14,300 pesos kindly double check your bill [Music] manam it's all correct thank you okay me put your signature [Music] ma'am how would you like to set your view Mrs vran um I would just pay in [Music] cash I received the exact amount ma'am let me just prepare your receipt here is your receipt ma'am may I ask for the room key card please okay okay everything is settled thank you so much Mrs blra we're choosing s Philippine Plaza Manila we're looking forward to your next re see you again ma'am thank [Music] you
