♪♪ Whoa, look at this place. Wow. Will:<i> This is nice.</i> Emilie:<i> How full is it tonight?</i> We are sold out. Oh, cool. What? Jeremy:<i> Such good energy
when you have a sold-out house.</i> So where will the
family be sitting? Jeremy:<i> They're going
to be sitting right over here</i> <i> in section L,</i> so they're going to have
a really good view, <i> right into the stage,</i> at a really,
really nice height. Perfect. ♪♪ ♪♪ [man over radio]<i> There's
a gray minivan pulling in.</i> <i> This might be them.</i> <i> Bruce, you got that?
That's them maybe.</i> <i> Don't answer back.
But that car is them.</i> ♪♪ David:<i> Oh, over here.</i> <i> Do you guys know
what you want?</i> Little girl:<i> I want
a quesadilla.</i> David:<i> Okay.
Kid's quesadilla.</i> <i> Is that a meal?</i> Do you see them? Okay, so the family
is in there, but we haven't gotten
the cue yet, so we can't go in just yet. David:<i> Okay guys, why don't you
take the trays and go sit down?</i> <i> Lena, these guys are leaving,
do you want to sit there?</i> ♪♪ Okay, we just got the signal. It is go time. Can't wait to meet them. Game face. ♪♪ [Eden gasps]<i>
Oh my gosh.</i> David:<i> Shh.</i> Can we sit here? David:<i> Shh.
Don't say anything.</i> <i> Shh. What?</i> Him who?
From where? From<i> Random Acts!</i> Eden:<i> Dad, it is.</i> Are you sure? It's them. David:<i> What are they
doing here?</i> Will:<i> All right,
I want some hot sauce.</i> <i> Do you have any hot sauce?</i> Emilie:<i> Excuse me,
can I borrow your Cholula?</i> Thanks. I really shouldn't
eat this whole thing. I really shouldn't. Emilie:<i> I'll help you.</i>
Is that enough hot sauce? Mm-hm. That's good. Thanks, Kiarra. Um, she--
did you just? David:<i> Wait,
what did she say?</i> Will:<i> Oh, it's Kiarra and Eden!</i> Emilie:<i> Oh!</i> <i> Oh my gosh, I didn't even see
Eden over there.</i> Will:<i> We were gonna see you
in a little bit, actually.</i> Emilie:<i> Yeah.</i> Yeah, we were going
to tour the event center. <i> Have you not heard
about this?</i> No. No one's told you
about the tour? What tour? You serious? You guys don't know
about that? No. Will:<i> You've heard of
"Random Acts," though.</i> Yeah. Emilie:<i> That's so great,</i> <i> because you're actually
on it right now!</i> <i> There's a camera
right over there.</i> Will:<i> So right now</i> we got
cameras all over the place, <i> and at</i> Random Acts<i> we do</i>
nice things for nice people, and we heard your story,<i>
we love you guys so much,</i> <i> and we wanted to do</i>
something nice for you. <i> And so we're going to go
over to the event center,</i> take a tour, and you
and your entire family <i> are going to go see
the Piano Guys tonight,</i> <i> get a backstage tour
right now</i> <i> so you can check out
the event center,</i> VIP, yeah. Will:<i> Whaaat.</i> Kiarra:<i> This is so crazy.</i> Will:<i> So we're gonna
give you guys</i> some time to finish your food. I don't think they'll
be able to eat this-- No. Well then, let's get over
to the event center! Let's do it,
let's go right now! Boom! ♪♪ The family is just about to
arrive here at the arena, where they think they're
just getting a tour. But what they
don't know is that they are
probably going to run into the Piano Guys
on that tour. What are the
chances of that? Pretty good. We set it up. Emilie:<i> Hey!</i> Kiarra, bring it in. Emilie:<i> I was excited
for you guys to come,</i> <i> just so we could
hug again.</i> Will: Excited for
the show tonight? Yes. Yes. Ready for this tour? Yeah? Will:<i> Check this out.</i> Whoa. Will:<i> This is the venue for</i>
tonight's Piano Guys concert, <i> so come on down this way.</i> [man over radio]<i> Okay,
here we go, tour is beginning.</i> Will:<i> There's going to be about</i>
5,000 people here tonight-- Wow. As you can see, the piano is set up
for Mr. Schmidt, and then Steve is over there<i>
at the cellos and stuff,</i> <i> so it's going to be
an awesome show.</i> <i> We're going this way?</i> Emilie:<i> Yup.</i> Will:<i> Awesome.</i> <i> So we will</i> continue
on to the back. [man over the radio]<i>
Count to ten.</i> Will:<i> This is where the crew
and everybody</i> gets ready, that's where
they open the doors, and they load in everything. [man over radio]<i>
Five, four three, two--</i> Steven:<i> Oh hi!</i> <i> Well hello, hi.</i> Eden, nice to meet you. Kiarra, hello.
Pleased to meet you. I wanna-
I wanna hug, actually. <i> It's nice to meet
both of you.</i> <i> I'm glad you could make it.</i> <i> Well, this is my</i>
accompanist, Jon. [laughter] Will:<i> So they're pretty
big fans of our show,</i> <i> but they're also</i> big fans
of you guys, I think. Right? Do you guys, uh-- Yeah. That-that's a huge honor,
for us. Thank you. It means a lot. <i> We actually have tickets
for you, right here.</i> <i> We picked out very,
very special seats for you.</i> Unfortunately, you can see
the piano from them. So I apologize for that. <i> but other than that,
they're great seats.</i> Thanks!
Thank you! [laughter] Well, this is great. We've got our tour manager
Frank<i> right back here.</i> <i> Come on and, uh--</i> Frank:<i> Good to meet you.</i> We would like for you guys
to come to sound check. <i> Bring your family as well,
so there's ten pases.</i> Afterward, we'd like you
to come get a picture with the guys, okay? Will:<i> She's calling nine
of her friends right now,</i> I got ten passes. [laughter] We'll see you
at sound check. Okay, thank you. Will:<i> Group hug,
bring it in, everybody,</i> <i> bring it in, group hug,
group hug.</i> Watch out for Eden,
she's being sandwiched. [laughter] [chatter] [sighs] How do you feel? So good. Yeah? That was--
Ah, that was cool. Well, the day's not over yet. We still have to get ready
for the concert, so we got you a hotel room
where you can change up. But-- we have to be back here
by 5 for the VIP sound check, so let's get a move on. Come on. Woo, let's go! [upbeat music] Kiarra:<i> Thank you.</i> Yes, yes. <i> Right this way.</i> Steven:<i> Welcome everybody,
to sound check.</i> Thanks so much
for coming. [cheering and clapping] That's the best response
we've ever gotten. Thank you. Steve:<i> During sound check,</i> <i> Jon and I and Al</i> and Paul,
we'll check our in-ear monitors, which are these<i>
that-that are in our ears.</i> <i> Wes is our monitors engineer,</i> <i> so he's the one
that adjusts</i> <i> all of our levels
that are in our ears,</i> <i> and then</i> back there, Benjamin-- wave
your<i> hand, Benjamin--</i> <i> everybody give Benjamin and
Wes a big round of applause.</i> <i> They are responsible
for our sound.</i> We're going to make up a song
on the spot for ya, and, we're gonna<i>
prove that this is spontaneous.</i> Jon:<i> What time of day is it,
everybody?</i> <i> And we'll use it
to make up a song.</i> Girl:<i> Oh, it's, uh...</i> 5:35, okay. 5:35. Does everybody-
everybody agree with that time? <i> We're good? Okay.</i> Yeah. Jon:<i> So the way this works,</i> <i> is you go up five
notes on the scale--</i> One, two,
three, four, five-- and that's the first note. The second note will be
a three-- one, two, three. And the third note is a five. [sings]
Five thirty-five. [piano and cello duet] Kiarra, yes. So you guys call yourself
the Piano Guys, <i> but why not the</i> cello guys? I'll tell you who's fault
this is, it's Paul's. Man:<i> Yeah, it is Paul's.</i> Paul:<i> In my Piano store,</i> we are just a bunch
of guys selling Pianos. <i> I named the Piano Guys'
channel on You--</i> <i> Yeah, it was just me and</i>
a bunch of salesmen. We didn't think it'd
become a big deal, we didn't think we'd form
a partnership, um, but after it had racked up
over<i> 10 million hits,</i> <i> we were like,
"We should do something."</i> In the end, kind of,
music chose all of us. Al:<i> The magic of the Piano Guys
is the collaboration.</i> <i> We have such different styles,
like you know,</i> Barbie doll, reggae music,
classical music, and pop music, and then, of course, Jon is so good at
composing original music, <i> and choral music,</i> <i> and so you bring
all those together,</i> <i> and then you have
the Piano Guys.</i> <i> You'll see tonight,
3-year-olds</i> all the way up to the
90-year-old<i> grandparents,</i> <i> And that's so awesome to see
that our music can cross</i> <i> such a wide demographic,
and an age.</i> Steve:<i> Our mission is to
bring hope and joy to people</i> <i> through music and videos.</i> ♪♪ <i> Thanks everybody,
for being here.</i> Man:<i> Thanks everybody.</i> [clapping and cheering] [drum music] ♪♪ Will:<i> The VIP sound check</i>
was awesome, the Piano Guys
were amazing, <i> Kiarra and her family
have taken their seats,</i> <i> and they have no idea
what's</i> about to happen. I'm so excited. Announcer:<i> Please welcome
the Piano Guys.</i> [audience cheers] [upbeat music] ♪♪ ♪♪ Jon:<i> Thank you.</i> Steve:<i> We've got a</i> very, very
special surprise for you. We teamed up tonight with
the<i> BYUtv show "Random Acts."</i> <i> And together,</i> we surprised<i>
a very special girl</i> <i> with tickets to
our show tonight.</i> Her name is Kiarra, and she is<i> here with her
incredible sister Eden,</i> <i> and, uh, Kiarra, you see,
in the last year,</i> <i> um, in a</i> tragic accident,
lost her left hand. And she's an actress,
she's a pianist, and you can imagine
how devastating that is. And yet, everybody around her
has just been so inspired by her ability to
have joy and hope through this
entire situation. <i> And Eden, don't think
we've forgotten about you, too.</i> <i> It takes a lot to support
somebody like that, too,</i> <i> and sometimes, maybe, people
like you are the heroes, too,</i> <i> because you're there beside her
the whole time.</i> [clapping] <i> We got a chance to interact
with Kiarra--</i> <i> and such an incredible spirit
to this girl--</i> <i> and she got up on-stage,</i> <i> and she's like,
"How do you do this?</i> <i> Play in front of
all these people?"</i> <i> And in my head
I was thinking,</i> "Why don't we have you try?" [Jon laughs] What do you say we kick
this surprise up a notch, and have Kiarra come<i>
jam with Jon on the stage?</i> [cheering and clapping] <i> Come on up, Kiarra, come on!</i> Go have fun! We're gonna do
a little duet together. [cheering and clapping] Kiarra:<i> Oh my gosh.</i> Let's say hello to Kiarra,
everybody. Hi. Jon:<i> This is really cool.</i> <i> There's five notes that
I'm gonna show you, Kiarra.</i> Two of the notes you've
probably played in chopsticks. Right there, right? And Steve, could you give us
a little beat? Steve:<i> You got it. Happy to.</i> [rhythmically hitting cello] So those are two. So you got three more. You got... <i> Try all of them in a row.</i> Nice! Do that-- yeah. Nice. Those are your notes. And you can try
three at a time. <i> And then what you do,
is you just make stuff up.</i> [playing the piano] ♪♪ <i> Nice.</i> ♪♪ [audience cheers] ♪♪ ♪♪ ♪♪ ♪♪ Jon:<i> Take it up.</i> ♪♪ ♪♪ ♪♪ ♪♪ [audience cheers
and claps] Let's hear it one more time
for<i> Kiarra.</i> [cheering] [upbeat music] ♪♪ Man:<i> You are an inspiration.
Bless your heart.</i> Thank you. Kiarra:<i> Did you hear him?</i> <i> Never, never give up
on the piano.</i> <i> Okay?</i> <i> Never give up
on the piano.</i> Will:<i> How did you feel
up there? How</i> was it? It was just the most
incredible experience. Just-- It was so powerful, and just<i> the biggest
dream come true.</i> Ladies and gentlemen,
that is our show. Big thanks to the Piano Guys. "Random Acts" on three! All: One, two, three,
Random Acts! [cheering] Oh, cello there! We have commandeered
these cellos to tell you to subscribe
to our You-- Oh, geez. Sorry, Steve. Taking this. <i> Yeah, my bad, dude.</i> That's yours. Okay.
