>> RENTERS BEING KICKED OUT EVEN THOUGH THE STATE RECEIVED $870 BILLION TO HELP THEM STAY IN THEIR HOMES. TONIGHT JACKIE TAKING ACTION ASKING THOSE WHO ARE IN CHARGE WHAT'S REALLY GOING ON HERE. >> 15-YEAR-OLD DAUGHTER WOUND UP LIVING IN THE SUV TWO MONTHS AFTER APPLYING FOR THE STATE'S RENTAL ASSISTANCE PROGRAM KNOWN AS OUR FLORIDA. >> YOU KNOW, TAKE A SHOWER AT THE GYM. IT'S VERY HARD, ESPECIALLY. >> THE MORATORIUM EXPIRED JULY 31. >> I WANTED TO KILL MYSELF LITERALLY. >> SINGLE MOM SAID OUR FLORIDA FAILED HER FAMILY. >> I WAS LIKE PICKING UP DIFFERENT JOBS AND TRYING TO MAKE ENDS MEET. >> OUR FLORIDA RECEIVED $871 MILLION IN FEDERAL MONEY IN FEBRUARY. IT'SER MARKED TO PAY LANDLORDS ON BEHALF OF TENANTS WHOSE INCOME TOOK A HIT DURING THE PANDEMIC. >> GIVE MORE, IT WOULD BE LESS PEOPLE OUT ON THE STREET. >> FOR TWO WEEKS I ASKED THE DEPARTMENT OF CHILDREN AND FAMILIES WHICH OVERSEES THE OUR FLORIDA PROGRAM FOR PAYOUT NUMBERS. LAST WEEK THEY RESPONDED SAYING, DCT RECEIVED $871 MILLION. OUR FLORIDA HAS PAID OUT $23.2 MILLION TO 5,403 HOUSEHOLDS. THAT AMOUNTS TO LESS THAN 3%. THAT MONEY NEEDS TO GET DISPERSED AND DISPERSED PROPERLY AND TIMELY. >> FLOOR DEPARTMENT OF AGRICULTURE AND COMMUNITY SERVICES COMMISSIONER WANTS TO KNOW WHY IT'S TAKING OUR FLORIDA SO LONG TO PROCESS AND PAY LAND RDLOS BEFORE THEY EVICT RENTERS. >> THE LAST THING WE NEED IS FOR PEOPLE TO BE NOW EVICTED. WHERE DO THEY GO? >> ACCORDING TO COURT DATA WE OBTAINED EARLIER THIS SUMMER, JUDGES IN PINELLAS AND HILLSBOROUGH COUNTIES ISSUED OVER 4,700 RENT POSSESSION. IT LEAVES TENANTS 48 HOURS TO GET OUT AFTER THEY'RE SERVED. >> I'M GETTING ARRESTED. I'M READY TO GO. >> EVICTIONS ARE LIKE HURRICANES. YOU KNOW, FOR YEARS TO COME. >> FLORIDA'S HOUSING COALITION SAID THAT THE ONLINE APPLICATION PROCESS DESIGNED BY FEDERAL OFFICIALS ISN'T EASY FOR EVERYONE TO NAVIGATE. >> WHAT DO YOU THINK THE STATE COULD BE DOING BETTER? >> WE COULD HAVE A HIGH NUMBER OF INCOMPLETE APPLICATIONS WHICH REQUIRES THE STATE LEVEL OF GOVERNMENT. >> OUR FLORIDA TOLD ME MOST SUBMITTED APPLICATIONS NOT APPROVED ARE AWAITING ACTION BY THE TENANT TO PROVIDE ADDITIONAL INFORMATION. TO HELP REMEDY INCOMPLETE APPLICATIONS, OUR FLORIDA HAS MADE MORE THAN 80,000 OUTBOUND CALLS TO HELP FLORIDIANS COMPLETE AND UPLOAD REQUIRED DOCUMENTS. >> WE HAVE TO PUT OUR DIRTY CLOTHES HERE. >> I CONTACTED OUR FLORIDA AND SARASOTA'S SOCIAL SERVICES. DCF SINCE CALLED HER AND PROCESSED A $1,500 PAYMENT TO HER LANDLORD. THE COUNTY HAS FOUND HER A SPACE AT A LOCAL SHELTER. >> AFTER YOU HAD CONTACTED THEM, FROM THAT POINT I GOT A RESPONSE AND LET ME KNOW WHAT WAS, YOU KNOW, GOING ON WITH MY CASE. >> OUR FLORIDA TELLS ME THEY'VE ANSWERED CALLS FROM TENANTS THAT HAVE BEEN HIT BY AN EVICTION NUMBERS. THE STATE HAS NOW PAID OUT MORE THAN $31 MILLION TO OVER 7,000