Fixing a Viewer's BROKEN Gaming PC? - Fix or Flop S5:E5

I updated my PC and now it won't post I've changed motherboards RAM and nothing will get it to post short of swapping CPUs or drives I'm not sure what else to do this computer is everything to me right now it has an AMD ryzen 9 7900x in it an RTX 380 TI 32 gigs of trident ZZ ddr5 an x67 e GB orus master elite motherboard and a 2 TB m.2 this here is that viewer's broken gaming PC and uh no post is no good so we're going to try to fix it in this video now short of any Quick Fix say clearing the seos or correcting a simple wiring mistake I'm leaning towards the graphics card as the likely culprit since it wasn't actually mentioned at all in the owner's description I find it odd that he was able to replace the motherboard so handily but not the card which is usually one of the first things to swap out the motherboard is one of the Last Resorts in my book because you literally have to disassemble your entire system to get to it uh so if it gets that deep into you know part swapping at at that point I would hope you have already swapped your graphics card but I understand that some folks just don't have extras laying around maybe he had an extra x670 or b650 board I don't really know and for all I know he also could have swapped the graphics card and just failed to mention it it doesn't matter for us though we as computer technicians repair people we have to verify these claims with our own eyes we can't just take their word for it it's not that we don't trust individual owners we just can't make a habit of trusting anybody in this business we'll do our best to verify these if it comes to it try of course powering on and seeing if we can fix this supposed no poost issue are you ready stay with me the new a115 air cooler from Corsair packs two af140 Elite fans into a dual Tower array with six beefy 6 mm heat pipes for powerful heat transfer pre-applied xtm 70 thermal paste and slim slide and loock fan mounts add to the ergonomics while 90 nickel plated cooling fins and an overhauled retention system ensure excellent cooling efficiency icy the a115 supports the latest sockets for both Intel and AMD and ships with corsair's 5-year warranty for Peace of Mind learn more by clicking the link below hi there and welcome to fixer flop in this playlist we attempt to fix viewer systems in and around the Orlando Florida area for free so if you uh have a broken system and you're willing to meet in person to drop off and pick it back up I will give it my best shot and I will charge you $0 and0 on the process we of course can monetize these videos on sites Lake YouTube and that's how I make my money it just doesn't make any sense at all to charge folks when frankly I could be making a lot more just documenting these processes so really appreciate your viewership it's why we can continue doing what we're doing provide free Parts when necessary and uh put out hopefully semi informative videos they'll also likely be entertaining at times because I a complete fools of myself in the process all right here we go uh Power on there power on up front let's see if we get a post now it powers on right away which is as described that's good we need to make sure that uh what we're seeing here lines up with what the viewer has uh listed in its description we'll say it doesn't sound like fan curves have ramped down at all so I actually don't think at this point it is posting so it's not necessarily that we don't have picture out that's probably a good sign because this is an expensive 3080 TI here it likely is something else in fact do we have a Dr debug LED ooh we do so this has been happening for about 3 or 4 minutes now you can see the codes being cycled through are fairly repetitious so0 15 46 those are the three you see the most and at this point I would normally say we're training memory but uh this this is and this is a bigger issue this is not memory training see a lot of folks get really nervous around the power process for am5 especially after building for the first time you plug things in you powered on and you don't get anything for like 2 or 3 minutes on screen you just get weird like sequences of debug codes right like you're seeing here except in this case obviously it's it's more repetitious than it should be there's a separate issue going on but I do want to mention that now if you are building an am5 system for the first time and it takes two or three minutes to boot that is totally normal memory takes a long time to train on this platform and so don't freak out you know give it two or 3 minutes at the most that's about how long it should take if you're using four dims and fairly high capacity ones at that but uh after that first boot it shouldn't take anywhere near that long again next thing I want to try is removing both dims and powering the system on this way and this is actually an underrated trick I think because uh you can learn a lot about whether or not your DM is actually to blame by doing this see obviously the system's not going to post without Ram but if it repeats the exact same symptoms without RAM installed then we know that it's not Ram related at least likely isn't Ram related I've seen weirder things but this is usually a good way to rule it out on would you look at that a different debug code this time around we're stuck at 21 and we've just a solid red LED for DRM now no cycling between CPU and RAM like we saw before every time you power on a computer it goes to what we call a postprocess a power on self test it's going to check to make sure that a CPU is installed it's compatible with the BIOS currently loaded onto the motherboard it's going to make sure the system Ram is present it's going to make sure that a discrete card is installed if there's no discrete card okay is there integrated Graphics if there are no integrated Graphics then we have another problem it's running through all these checks very quickly usually in a fairly sustained order from CPU to Ram to display out Etc and if it notices any issues it will halt at that process in this case it's halted at Ram there is no Ram now I'm not sure if what we're seeing here is a check that happens before the symptom you saw previously but this at least kind of helps us hone in on the supposed issue so based on what the motherboard's told us so far I don't suspect we have a power delivery issue of any kind and I don't suspect we have a dead or defective graphics card so let's install a single known working ddr5 from a different kit entirely to see if this fixes the issue if this doesn't work I'll shift my attention to the motherboard and the CPU probably the socket as well I've seen vent pins cause issues like this we might have a dead memory Channel maybe we have two dead memory channels at which point I likely blame the CPU and we can verify that separately but uh if your CPU isn't communicating with your RAM and you verify that your RAM Works in other Rigs and it's the CPU more than likely to blame let's see if we get any rea ction here with a known working single stick H looks like a whole lot of nothing and I think I spot a fairly repetitive debug LED sequence just like before all righty we have a bigger problem than our hands than just uh dd5 kit I'm going to dive into the socket now I'm just I have a hunch now I just noticed but this this is like extremely hot to the touch I can't keep my finger there for longer than you know Split Second it is uh just way harder than I'm used to and I think something's wrong here I'm not sure if it's related to what we are seeing but it's almost as if we don't have flow maybe the pump is dead I didn't actually pay attention to that because I didn't think that was what we were supposed to be focusing on here but uh yeah this is this is way too hot let's get into the socket here let's take this chip out which um it's actually quite a bit cooler than the cold plate of the AO which is well that's a bit of a relief and uh well at first glance the socket looks okay you can see in there no bent or missing pins we are good to go UND side of the chip also looks very clean nothing obstructing contact with these pads so uh we're at least physically okay here as well I hesitate to do this risk of frying my own CPU here but I don't really see a way around it without swapping the motherboard I think the only other opt option is to swap the CPU the symptom is just too specific the the debug codes are just too repeatable for me to focus on really anything else it doesn't look like power at all is to blame I don't think it's the graphics card to blame I'm going to throw my 7600 X into this board and see if we can repeat the issue if we can then I'm keen on swapping out the motherboard I don't I don't really know what else to do here I'm also going to pay attention to this cooler which mind you is still extremely extremely something's not right here this thing is still scalding at this point some of you might be thinking well Greg maybe it's mounting pressure maybe the AIO wasn't mounted properly and that's why we're getting these strange debug LED Cycles but uh you have to remember like the the cold plate we call it the cold plate but it's really supposed to be hot while underload um is extremely hot from the Leon Le AIO so if this block is getting hot then presumably it's pulling it's pulling heat from the chip so I think it's mounted properly and to that end the thermal paste was spread appropriately for that as well going to use a thermal Grizzly crayo sheet for this temporary testing here there no thermal paste to worry about and uh just going to make sure this time around not that it wasn't before uh that we just sandwich this down good and tight good and tight going to keep the system laid down flat for this one we're going to power on and uh I'm going to check the pump let's see if I can feel fluid is it not why is it not powering on now what what's going on it just doesn't want to power on now never seen this before where just swapping a CPU to another known and working one prevents the system from now powering on outright I mean we're getting low voltage looks like 5 volt here more than likely to the power LED but it ain't doing nothing even even with a different power supply known and working and the graphics card taken out still nothing we get the lit power button on the board but no legit power on yeah um there's something fishy going on here so here's what's happening this motherboard is coming out and uh I fear we will be replacing this um and I think that recall correctly the viewer already did I wonder if this is the old board or the new board and it doesn't matter either way I'm getting some weird vibes from this platform at this point too many strange things happening is this not is this still stuck somewhere still bolted in ah yes one screw under this uh little m.2 heat plate okay and here we go you know what I'm noticing and I'm not sure how well the camera is going to pick this up I'm going to set this uh 7600 X back in here and you might be able to tell how lopsided the chip is sitting in the socket so closer to the lens so closer to this section here you can see the chip kind of sticks up from the socket a bit then closer to the back it sits more recessed let me see if I can get the focus to jam back there there you go so you can see now it's uh yeah it's flush back there and not flush up front I have never noticed that before I don't think that's how this is supposed to sit but I've tried both chips and they both sit this way I'm afraid to apply Force because I don't want to bend the uh pins underneath but the way that it's sitting now like something's just something's not right maybe if I try installing from this side here this is going to be slightly cringey but it just yeah see look now it sits more flush there and it doesn't want to go down on the top now so let me change Focus again you can see now the back side is sitting upright and uh the front side is sitting flush this this socket is Warped now thankfully none of the pins look to be damaged but uh yeah I think that the plastic framing around the socket the tolerances there are just a little too tight um so what I'm going to do this is again this is also going to be a bit cringey I'm going to apply a bit of force to get the CPU to sit all the way in I think it will with just a just a a small push and then we'll try powering back on at this point I'm ready to replace the motherboard but if we can get this to work again um then uh we we might be okay sticking with this so you just have to note this going forward if you replace a CPU or swap one out with another just uh mind the tolerances of this socket it might have been warped from the heat now that I'm thinking about it from that aiio so here we go then dropping his CPU back in I'm going to try to install this the way I normally would I'm just going to kind of set it like that and you can see the right side is all the way in the left side is not I'm going to push down a bit here apply a bit of pressure look at that it goes all the way back in let's see if it's removable oh yeah that's still fairly easy to do so that's uh that's good to know so it sits we're g to just push a couple places make sure it's all the way in this is cringey please don't do this if you have a non-w warp socket which I imagine most of you don't and then we're going to just uh batten down the hatches and let's see if we get a post now I bet you it at least powers on again now I'm going to try powering this on outside of the case with uh a secondary power supply and a stock AMD cooler just to roll out we have a heating issue I don't think the symptom we were seeing was an overheating one but I do want to look further into the aiio because uh something something weird is going on there so power on the power supply I think we actually have that power button here let's see all right look at that power is right up and we do have a single known working stick of ddr5 in there so we're pretty much just testing the CPU and the motherboard at this point to see if what we did fixes anything 12 seconds later it's doing the exact same thing as before 0 15 46 all right only one thing left to do then since we've pretty much tested everything in this dang rig we're going to swap his CPU back out for my known working 7600 if we can get the same symptom to be repeated it's a motherboard swap that's about all we have left to isolate and just in case you're wondering this symptom is exhibited with this known working dim in every single slot which tells us this likely isn't a dead memory Channel issue but wouldn't you no still a black screen still the exact same symptom with my CPU so this is looking like a motherboard swap plain and simple could I start probing places sure it's not really my forte it's not something I'm I'm super confident in so I prefer to avoid it if I can it just seems like given my resources the most cost effective and time effective thing to do is swap the board and I think I have almost an exact replacement already in the closet ah would you look at here we've got an x670 or a Master wait this box is empty where where am I using that motherboard I don't know where it went uh do we have any others most of this is Intel or am4 we do have a couple B 650s these are obviously downgrades but they'll still get the job done it's up to him I mean if he's okay with this I can get this up running today I'll message him and uh we'll go from there suppose I should first check though that this replac it mother board is actually the solution before bringing it up to him it is very cluttered around this desk now just been swapping so many things out didn't expect this one to be as complicated as it was but uh hopefully this motherboard swap will do the trick so we're going to power on I have to jump these power pins manually right there all righty we don't have a Dr debug on this board not sure if we even have debug LEDs we do so looks like right now we are on on the dam Amber LED I have his original Ram in here by the way along with his original CPU in hopes that we get something we do have very basic integrated Graphics so we should get a picture out if this in fact works if oh that's not yes all righty so this is a great start again I'm going to verify that he's okay with this b650 board again he's not going to have to pay for it but I understand some folks might want the higher-end chipsets if they're running expand you know expandable storage let's say or if they have multiple USB devices to plug in or something so I'm going to verify that with him and then I'm going to test this AIO I just want to make sure this thing's okay before I send it back to him because this was oddly hot I might even get out the flare Imaging camera and see uh uh if we've got proper circulation there were issues with some earlier Galahad aiio from Le Lee and uh at first glance I can't tell if this is one of those or not but it's worth checking now we did receive the green light from the owner to go ahead and replace the board with this b651 he thinks it'll be fine I told him we could get an exact replacement but it'll take a few days uh just because I don't have one here but uh he says the b650 is fine so we'll put that back in here we'll hook up his Le and Le AO once again and then we'll hop into the BIOS assuming everything still works as is with the original power supply in the original case and we'll check temps just to again make sure that his AO isn't in fact clogged or has a dead pump to make sure this block is again good and tight over this CPU something like that and then we'll tighten this down on both sides think I'm going to try booting up at first without a discrete card installed just just in case remember we do have that uh very basic integrated graphics processor in the 7900 X this time around I think is really nice that AMD added that for Zen 4 here we go I swear somebody somebody else not me turn that power strip off that needs to stop happening my heart sank that was uh that was not cool I don't know how I keep managing to turn that off all righty oh look at that boots right up right away that was extremely fast and uh back to uh the TPM being reset so all righty we can uh can power off again we'll install the graphics card now and look at there there's our post right away this baby wants to fire up and go so uh let me reset the TPM and we'll hop into the BIOS and check those CPU temps oh yeah that is looking good now this might seem a bit alarming to some of you well Greg 40° or higher is a it's it's a little too high for a CPU that's just idling in reality it's it's really not that big a deal what I'm more concerned with here is the steady uh steady incline I should say of temperature so if we start to see this creep up into the 50s and then into the 60s that would suggest to me that there's either something wrong with the circulation inside the closed loop or um the CPU is just getting fed way too much voltage for some unknown reason looks to be right now though pretty stable and of course the motherboard temps are also in check and after a bit of has passed you can see temperatures have pretty much leveled off they aren't going anywhere in fact this is after enabling XMP and I've also tinkered with voltage just a bit I noticed it was a bit high in Auto which a lot of boards tend to do nowadays it's a kind of a shame because you're just pushing More Voltage than necessary to achieve a certain frequency your CP could probably operate uh with a lower VC core than the auto function so I've actually set a healthy offset here you can see we're somewhere around 1.25 now I'm fairly confident this system is going to run just fine and the temperatures are not going to overwhelm on the user while gaming or being productive somewhere else also for Peace of Mind sake made sure that we loaded into Windows you get a bunch of stuff popping up right now that's not working because we're not connected to the internet uh but this is just that extra peace of mind he had an operating system on one of the boot drives both are connected pretty much everything is back to the way it was except for the motherboard the motherboard is the one thing we swapped and uh well that's what fixed our weird no post issue this one was a real doozy then you know replacing a motherboard anytime you have to do that it's just it's going to take a while you have to practically rebuild the system from the ground up and troubleshoot along the way because you aren't actually sure if it's going to lead to a motherboard replacement in this case it did and I know some of you are going to be upset that we didn't actually repair what was wrong specifically with the board in question uh but often times it's just not as feasible to to do that I mean could I start probing around Shore it's first off it's not my cup of tea it's not something I'm I'm very proficient in uh but in as much you have to weigh the the economics of it all I mean you're probably going to pay as much in labor alone to have a board like that fixed uh as you would just to buy a replacement now some boards you know they're four5 $600 they might be worth having them you know fixed by a by a technician but uh usually just replacing the component if the component's defective that is the cost effective and usually the time effective solution as well uh my dad for example he's an electrical engineer he's been one for 35 years he's uh worked for a very large company and uh fixed Mrs CTS uh x-ray machines in in hospitals and so anytime a tech would call him and complain about an issue he would do essentially what we do here just to a different scale right he would come in he would replicate the issue he would try to narrow down what part what component was wrong usually it's either a circuit board or a motor or something like that he'd pull that part out and then he would replace said part he wouldn't you know just focus on that board specifically and trying to find this one resistor this one mosfet broken yada yada it's just they they don't do that you know I know some do but my dad doesn't my dad an electrical engineer he's probably as qualified as anybody to be working on a board level but he doesn't because it's not cost effective I remember he used to be on the phone all the time in the car calling the part store not the part store but the vendor for that component asking for the part number and would have to take it from his house where they' ship it to the hospital pop that part back in and then hopefully x-ray mrct whatever he's working on is back up and running again some might be capable of more specific repair but it doesn't always mean it's the most economical I just wanted to throw that out there because sometimes we get accused of like not actually fixing them you're not fixing the problem you're just replacing the problem yes and by doing so we are fixing it the net result is the viewer has a system that is working again it looks really cool plenty of RGB throughout this thing and it's ready to game it's ready to be productive whatever he has in mind now again if you have a broken system and you live in or around Orlando Florida and you want a chance to have it fixed for free like you saw on this one be sure to submit a form it is linked in the video description uh just have to submit your specs describe the issue that you're seeing and we'll try to get back to you as soon as possible there are several in the queue so I have to be a bit choosy I tend to pick Hardware based issues more often than not just because they're more camera friendly and frankly that's more of my strong suit than the software stuff uh but if you have an issue it might be worth just uh just submitting an entry who knows um I know some folks are like wow I never thought you would pick me and here we are so and you nothing really to lose appreciate those who have been um you know just Avid and and showing up on time to these meetings it's impressive how I to date knock on wood never had a negative encounter with anyone seriously though not a single negative thing to say about really anyone that we've worked with so far so um just just super appreciative and of course appreciative to all of you who uh are watching around the world you want to get subscribed click that red subscribe button consider liking the video if you thought it was cool and leave a comment down below letting me know what you guys thought was wrong with this if you you know agreed with the troubleshooting procedure sometimes I do things a bit out of order and I get called out for that that's totally fine sometimes I like just approaching things off the cuff maybe I I have a sneaking suspicion that it's something that it ends up not being and I look silly for it you know I like kind of just jumping in the deep end and uh showing you what what could happen What goes wrong if you make the wrong assumption about a broken system like this there's a lot to learn there's a lot I am still learning and I'm just grateful that you guys are still here coming along for the ride again thank you so much for watching and thanks for learning with me by the way just something I'm filming as an extra after the fact I did talk with the owner if you recall he already replaced the original motherboard in here uh but uh that didn't end up supposedly fixing his issue so he put the original back in here that was the one we were working with in this video he said the one he replaced it with was like an elite orus something like this another gigabyte motherboard but uh it's likely that he might have miswired something there maybe he damaged the socket when swapping CPUs over I somehow I doubt that because he's didn't he didn't damage this one um I can't really account for what he was running into with that second board either the board was just DOA or it was some other simple mistake more than likely but that original board was one that was giving him trouble to begin with and he actually I suppose we should look at it this way he actually was on the right track he replaced the problem it just ended up creating a different problem and that was around the time he gave up on it so uh he was on the right track if you're watching you on the right track but uh I appreciate nonetheless reaching out to have a fixed here

Channel: Greg Salazar

Views: 143,173

Keywords: broken gaming pc, viewer pc, fixing a viewer's broken gaming pc, fix or flop season 5, fix or flop s5:e5, fix or flop, greg salazar, fixing a pc, Greg salazar fix or flop, computer repair, Computer Hardware, Technology, PC Gaming, pc doesn't work, broken pc, how to fix a pc, broken computer, pc, Tech, how to fix a broken computer, pc no post, how to troubleshoot, dead computer, fof, issue, How to

Id: 2F_5c8C89P8

Length: 25min 38sec (1538 seconds)

Published: Tue Mar 05 2024