Customers Say, "I'm Just Looking" And You Say

hey guys I do entertained ele in this video I'm going to teach you how to overcome the objection when a customer comes on the car lot and says I'm just looking this is one of the common objections that I see even veteran sells people get tied up with after this video you'll no longer have that problem get ready let's get ready to rock and roll alright when somebody comes up and says I'm just looking what do you say hi I'm just looking now you don't say that I'm just teasing look here's what we do when somebody says they're just looking you say hey just looking for a nice lookin salesperson no we don't say that you know what we say listen and I'm going to get you guys in a good mood did you ready to learn when somebody says I'm just looking here's the underlining deal you have to ask yourself this question before we get into how to overcome it here's the deal do they like you please write that down do they like you once you understand something I'm just looking this this objection right here this is something that happens early on in the cell okay it's not something that's later on it's something that's early on but what I want to explain to you is is people will tell you and they will ask okay during their run to the cell people say things like what's your best price what's your best price what's your best price outside of the lot what's your best still going to be on this car do you know why those objections come in those objections come in because there's no relationship there's no connection between the salesperson okay and the buyer you see this little magic connection right here i'ma take over coming if you don't have that connector if these customers don't love you you're gonna kill this all the time because no one wants to deal with you right you have to become chameleon you know what that means it doesn't matter who it is that's in front of you the second thing pull up you have to show a massive love you have to give them a smile and eyes and confidence that you're competent about your job and that they found the right person people say I'm just looking when they don't have the feeling inside their stomach that they're dealing with the right person do you know what they're looking for they're actually looking for a salesperson they would like to help them purchase a car but they don't want you to be that guy and yes you can turn that around I've went out before and I've met people and they didn't like me and guess what I couldn't quit but I don't have a quitter mindset okay so you know what I do think about this person for a second say all right all right so I got this customer here okay and they've got friends well people buy from people that remind them of their friends so I wonder what these what this person's friends look like you know what I do I act like that person so these people will have familiarity so somebody comes in they don't like me I'd say hey you know what you're about to tell me that they're just looking and I know that they don't like me because they probably said they're just looking or I can smell it coming and you know what I do I know that people buy from people that are aligning their friends so immediately I start acting like that person that they probably will want to be friends with and then all of a sudden the relationship starts to adjust the connection between the buyer and the salesperson is made guess what happens this will disappear for good but if somebody says they're just looking I'm gonna tell you what they're looking for the looking for somebody that seems like that they can help them you know why because if I go to 15 plays even if I walk into Walmart or go to Burlington Coat Factory and I want to code when I walk in its a programmed response right there down programmed response people just say it you know why because they want help but they feel like most of the time in their life when they've got help it was junk you know what I don't mean hell I'd rather go do it myself sometimes even if you're a great salesperson you're gonna get I'm just looking you know what you're gonna have to not attacks yourself to that objection you don't attaching yourself means it means this okay and I get that you're looking I bet if it made you good met bill you probably wouldn't have to look very much longer would you you probably know don't even play the salesman role what tell is this goes hey guys thank you welcome to soro my name so it's so yeah you know what we're just looking guys that's awesome you know I'm saying whether it's your first place your last place I'm just grateful to have the opportunity to help you okay we're always hi in all the critical areas that are important to our customers families so I'll help you look around and let's see if you find something like whoa who's that guy that guy's a freaking professional man that's the way that I need you guys to be so I want us and something people have to love you that's rule number one rule number two take the objection that I just gave you write it down re-watch the video again tattoo it on your heart and never let this silly objection stump you again hey guys I just want to tell you thank you for watching the full video I started when I was 18 training just like you no matter where you're at in life I want to say this being committed is all that it takes I put a free training content on YouTube every single day to make sure that I can take you to the next level of life I have over 500 free videos please make sure that you like the video shoot me a comment below and shoot me a text message I'd love to get to know you okay if I haven't met you yet 91 eight - 1 o 0 2 5 4 take you set that guy shoot me a text message you're important to me I have your back for life we're going to go all the way to the top together I appreciate you you guys have a blessed day make sure you like the video subscribe and since your alerts for the daily training video thank you

Channel: Andy Elliott

Views: 14,571

Rating: 4.9060206 out of 5

Keywords: Car Sales Training, Car Sales, Car Salesman, Car Salesman Training, Salesman Training, Sales, Sales Training, Car Sales Closing Techniques, Car Sales Phone Training, Training For Sales, How to sell more cars, Automotive Sales Training, Automotive Sales, Car Sales Training Tips, Andy Elliott, Car negotiations, How to hold gross in car sales, Tony Swedburg, Steve Richards

Id: P9McHNVrUIM

Length: 6min 3sec (363 seconds)

Published: Fri May 22 2020