Customer Success Tipping Point

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Channel: Gainsight
Views: 86,019
Rating: 4.8167114 out of 5
Keywords: Pulse 2014, Customer Success, Customer Relationship Management (Industry), Malcolm Gladwell, The Tipping Point: How Little Things Can Make A Big Difference (Book), customer success management
Id: QhpjTH_GItU
Channel Id: undefined
Length: 31min 47sec (1907 seconds)
Published: Thu May 29 2014
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