Communication Do's and Don't for Data Analysts | Google Data Analytics Certificate

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this video is part of the google data analytics certificate providing you with job-ready skills to start or advance your career in data analytics get access to practice exercises quizzes discussion forums job search help and more on casera and you can earn your official certificate visit grow.google datacert to enroll in the full learning experience today [Music] as a data analyst you'll be required to focus on a lot of different things and your stakeholders expectations are one of the most important we're going to talk about why stakeholder expectations are so important to your work and look at some examples of stakeholder needs on a project by now you've heard me use the term stakeholder a lot so let's refresh yourself on what a stakeholder is stakeholders are people that have invested time interest and resources into the projects that you'll be working on as a data analyst in other words they hold stakes in what you're doing there's a good chance they'll need the work you do to perform their own needs that's why it's so important to make sure your work lines up with their needs and why you need to communicate effectively with all of the stakeholders across your team your stakeholders will want to discuss things like the project objective what you need to reach that goal and any challenges or concerns you have this is a good thing these conversations help build trust and confidence in your work here's an example of a project with multiple team members let's explore what they might need from you at different levels to reach the project's goal imagine you're a data analyst working with a company's human resources department the company has experienced an increase in its turnover rate which is the rate at which employees leave a company the company's hr department wants to know why that is and they want you to help them figure out potential solutions the vice president of hr at this company is interested in identifying any shared patterns across employees who quit and seeing if there's a connection to employee productivity and engagement as a data analyst it's your job to focus on the hr department's question and to help find them an answer but the bp might be too busy to manage day-to-day tasks or might not be your direct contact for this task you'll be updating the project manager more regularly project managers are in charge of planning and executing a project part of the project manager's job is keeping the project on track and overseeing the progress of the entire team in most cases you'll need to give them regular updates let them know what you need to succeed and tell them if you have any problems along the way you might also be working with other team members for example hr administrators will need to know the metrics you're using so that they can design ways to effectively gather employee data you might even be working with other data analysts who are covering different aspects of the data it's so important that you know who the stakeholders and other team members are in a project so that you can communicate with them effectively and give them what they need to move forward in their own roles on the project you're all working together to give the company vital insights into this problem so back to our example by analyzing company data you see a decrease in employee engagement and performance after their first 13 months at the company which could mean that employees started feeling demotivated or disconnected from their work and then often quit a few months later another analyst who focuses on hiring data also shares that the company had a large increase in hiring around 18 months ago you communicate this information with all your team members and stakeholders and they provide feedback on how to share this information with your vp in the end your vp decides to implement an in-depth manager check-in with employees who are about to hit their 12-month mark at the firm to identify career growth opportunities which reduces the employee turnover starting at the 13-month mark this is just one example of how you might balance needs and expectations across your team you'll find that in pretty much every project you work on as a data analyst different people on your team from the vp of hr to your fellow data analysts will need all your focus and communication to carry the project to success focusing on stakeholder expectations will help you understand the goal of a project communicate more effectively across your team and build trust in your work coming up we'll discuss how to figure out where you fit on your team and how you can help move a project forward with focus and determination [Music] so now that we know the importance of finding the balance across your stakeholders and your team members i want to talk about the importance of staying focused on the objective this can be tricky when you find yourself working with a lot of people with competing needs and opinions but by asking yourself a few simple questions at the beginning of each task you can ensure that you're able to stay focused on your objective while still balancing stakeholder needs let's think about our employee turnover example from the last video there we were dealing with a lot of different team members and stakeholders like managers administrators even other analysts as a data analyst you'll find that balancing everyone's need can be a little chaotic sometimes but part of your job is to look past the clutter and stay focused on the objective it's important to concentrate on what matters and not get distracted as a data analyst you could be working on multiple projects with lots of different people but no matter what project you're working on there are three things you can focus on that will help you stay on task one who are the primary and secondary stakeholders two who is managing the data and three where can you go for help let's see if we can apply those questions to our example project the first question you can ask is about who the stakeholders are the primary stakeholder of this project is probably the vice president of hr who's hoping to use this project's findings to make new decisions about company policy you'd also be giving updates to your project manager team members or other data analysts who are depending on your work for their own task these are your secondary stakeholders take time at the beginning of every project to identify your stakeholders and their goals then see who else is on your team and what their roles are next you'll want to ask who's managing the data for example think about working with other analysts on this project you're all data analysts but you may manage different data within your project in our example there was another data analyst who was focused on managing the company's hiring data there are insights around search and new hires 18 months ago turned out to be a key part of your analysis if you hadn't communicated with this person you might have spent a lot of time trying to collect or analyze hiring data yourself or you may not have even been able to include it in your analysis at all instead you are able to communicate your objectives with another data analyst and use existing work to make your analysis richer by understanding who's managing the data you can spend your time more productively next up you need to know where you can go when you need help this is something you should know at the beginning of any project you work on if you run into bumps in the road on your way to completing a task you need someone who is best positioned to take down those barriers for you when you know who's able to help you'll spend less time worrying about other aspects of the project and more time focused on the objective so who could you go to if you ran into a problem on this project project managers support you and your work by managing the project timeline providing guidance and resources and setting up efficient workflows they have a big picture view of the project because they know what you and the rest of the team are doing this makes them a great resource if you run into a problem in the employee turnover example you would need to be able to access employee departure survey data to include in your analysis if you're having trouble getting approvals for that access you can speak with your project manager to remove those barriers for you so that you can move forward with your project your team depends on you to stay focused on your task so that as a team you can find solutions by asking yourself three easy questions at the beginning of new projects you'll be able to address stakeholder needs feel confident about who is managing the data and get help when you need it so that you can keep your eyes on the prize the project objective so far we've covered the importance of working effectively on a team while maintaining your focus on stakeholder needs coming up we'll go over some practical ways to become better communicators so that we can help make sure the team reaches its goals we've talked a lot about understanding your stakeholders and your team so that you can balance their needs and maintain a clear focus on your project objectives a big part of that is building good relationships with the people you're working with and how do you do that two words clear communication now we're going to learn about the importance of clear communication with your stakeholders and team members and start thinking about who you'll want to communicate with and when first it might help to think about communication challenges you might already experience in your daily life have you ever been in the middle of telling a really funny joke only to find out your friend already knows the punchline or maybe they just didn't get what was funny about it this happens all the time especially if you don't know your audience this kind of thing can happen at the workplace too here's a secret to effective communication before you put together a presentation send an email or even tell that hilarious joke to your co-worker think about who your audience is what they already know what they need to know and how you can communicate that effectively to them when you start by thinking about your audience they'll know it and appreciate the time you took to consider them and their needs let's say you're working on a big project analyzing annual sales data and you discover that all of the online sales data is missing this could affect your whole team and significantly delay the project by thinking through these four questions you can map out the best way to communicate across your team about this problem first you'll need to think about who your audience is in this case you'll want to connect with other data analysts working on the project as well as your project manager and eventually the vp of sales who is your stakeholder next up you'll think through what this group already knows the other data analysts working on this project know all the details about which data set you are using already and your project manager knows the timeline you're working towards finally the vp of sales knows the high level goals of the project then you'll ask yourself what they need to know to move forward your fellow data analysts need to know the details of what you have tried so far and any potential solutions you've come up with your project manager would need to know the different teams that could be affected and the implications for the project especially if this problem changes the timeline finally the vp of sales will need to know that there is a potential issue that would delay or affect the project now that you've decided who needs to know what you can choose the best way to communicate with them instead of a long worried email which could lead to lots back and forth you decide to quickly book in a meeting with your project manager and fellow analysts in the meeting you let the team know about the missing online sales data and give them more background info together you discuss how this impacts other parts of the project as a team you come up with a plan and update the project timeline if needed in this case the vp of sales didn't need to be invited to your meeting but would appreciate an email update if there were changes to the timeline which your project manager might send along herself when you communicate thoughtfully and think about your audience first you'll build better relationships and trust with your team members and stakeholders and that's important because those relationships are key to the project's success and your own too so when you're getting ready to send an email organize a meeting or put together a presentation think about who your audience is what they already know what they need to know and how you can communicate that effectively to them next up we'll talk more about communicating at work and you'll learn some useful tips to make sure you get your message across clearly [Music] no matter where you work you'll probably need to communicate with other people as part of your day-to-day job every organization and every team in that organization will have different expectations for communication coming up we'll learn some practical ways to help you adapt to those different expectations and some things that you can carry over from team to team let's get started when you start at a new job or a new project you might find yourself feeling a little out of sync with the rest of your team and how they communicate that's totally normal you'll figure things out in no time if you're willing to learn as you go and ask questions when you aren't sure of something for example if you find your team uses acronyms you aren't familiar with don't be afraid to ask what they mean when i first started at google i had no idea what tldr meant and i was always seeing it at the top of emails well i learned it stands for too long didn't read and i use it all the time now if i need to give someone a quick summary at the beginning of a long email that was one of the many acronyms i've learned and i come across new ones all the time so i'm never afraid to ask every work setting has some form of etiquette maybe your team members appreciate eye contact in a firm handshake or it might be more polite to bow especially if you find yourself working with international clients you might also discover some specific etiquette rules just by watching your co-workers communicate and it won't just be in-person communications you'll deal with almost 300 billion emails are sent and received every day and that number is only growing fortunately there are useful skills you can learn from those digital communications too you'll want your emails to be just as professional as your in-person communications here are some things that can help you do that good writing practices will go a long way to making your emails professional and easy to understand emails are naturally more formal than text but that doesn't mean you have to write the next great novel just taking the time to write complete sentences to have a proper spelling and punctuation will make it clear you took the time and consideration in your writing emails often get forwarded to other people to read so write clearly enough so that anyone could understand you i like to read important emails out loud before i hit send that way i can hear if they make sense and catch any typos and keep in mind the tone of your emails can change over time if you find that your team is fairly casual that's great once you get to know them better you can start being more casual too but being professional is always a good place to start a good rule of thumb would you be proud of what you had written if it were published on the front page of a newspaper if not revise it until you are you also don't want your emails to be too long think about what your team member needs to know and get to the point instead of overwhelming them with a wall of text you'll want to make sure that your emails are clear and concise so that they don't get lost in the shuffle otherwise be sure to give them a tldr let's take a quick look at two emails so you can see what i mean here's the first email there are so much written here that it's kind of hard to see where the important information is and this first paragraph doesn't give me a quick summary of the important takeaways it's pretty casual too the greeting is just hey and there's no sign off plus i can already spot some typos now let's take a look at the second email already it's less overwhelming right just a few sentences telling me what i need to know it's clearly organized and there's a polite greeting in sign off this is a good example of an email short and to the point polite and well written all of the things we've been talking about so far but what do you do if what you need to say is too long for an email well you might want to set up a meeting instead it's important to answer in a timely manner as well you don't want to take so long replying to emails that your co-workers start wondering if you're okay i always try to answer emails in 24 to 48 hours even if it's just to give them a timeline for when i'll have the actual answers they're looking for that way i can set expectations and they know i'm working on it that works the other way around too if you need a response on something specific from one of your team members be clear about what you need and when you need it so that they can get back to you i'll even include a date in my subject line and bold dates in the body of my email so it's really clear remember being clear about your need is a big part of being a good communicator we covered some great ways to improve our professional communication skills like asking questions practicing good writing habits and some email tips and tricks these will help you communicate clearly and effectively with your team members on any project it might take some time but you'll find a communication style that works for you and your team both in person and online as long as you're willing to learn you won't have any problems adapting to different communication expectations you'll see in future jobs we discussed before how data has limitations sometimes you don't have access to the data you need or your data sources aren't aligned or your data is unclean this can definitely be a problem when you're analyzing data but it can also affect your communication with your stakeholders that's why it's important to balance your stakeholders expectations with what is actually possible for a project we're going to learn about the importance of setting realistic objective goals and how to best communicate with your stakeholders about problems you might run into keep in mind that a lot of things depend on your analysis maybe your team can't make a decision without your report or maybe your initial data work will determine how and where additional data will be gathered you might remember that we've talked about some situations where it's important to loop stakeholders in for example telling your project manager if you're on schedule or if you're having a problem now let's look at a real life example where you need to communicate with stakeholders and what you might do if you run into a problem let's say you're working on a project for an insurance company the company wants to identify common causes of minor car accidents so that they can develop educational materials that encourage safer driving there's a few early questions you and your team need to answer what driving habits will you include in your data set how will you gather this data how long will it take you to collect and clean that data before you can use it in your analysis right away you'll want to communicate clearly with your stakeholders to answer these questions so you and your team can set a reasonable and realistic timeline for the project it can be tempting to tell your stakeholders that you'll have this done in no time no problem but setting expectations for a realistic timeline will help you in the long run your stakeholders will know what to expect when and you won't be overworking yourself and missing deadlines because you over promised i find that setting expectations early helps me spend my time more productively so as you're getting started you'll want to send a high level schedule with different phases of the project and their approximate start dates in this case you and your team establish that you'll need three weeks to complete the analysis and provide recommendations and you let your stakeholders know so they can plan accordingly now let's imagine you're further along in the project and you run into a problem maybe drivers have opted into sharing data about their phone usage in the car but you discover that some sources come gps usage and some don't in their data this might add time to your data processing and cleaning and delay some project milestones you'll want to let your project manager know and maybe work out a new timeline to present to stakeholders the earlier you can flag these problems the better that way your stakeholders can make necessary changes as soon as possible or what if your stakeholders want to add car model or age as possible variables you'll have to communicate with them about how that might change the model you've built if it can be added in before the deadlines and any other obstacles that they need to know so they can decide if it's worth changing at this stage of the project to help them you might prepare a report on how their request changes a project timeline or alters the model you could also outline the pros and cons of that change you want to help your stakeholders achieve their goals but it's important to set realistic expectations at every stage of the project this takes some balance you've learned about balancing the needs of your team members and stakeholders but you also need to balance stakeholder expectations and what's possible with the project's resources and limitations that's why it's important to be realistic and objective and communicate clearly this will help stakeholders understand the timeline and have confidence in your ability to achieve those goals so we know communication is key and we have some good rules to follow for our professional communication coming up we'll talk even more about answering stakeholder questions delivering data and communicating with your team we live in a world that loves instant gratification whether it's overnight delivery or on-demand movies we want what we want and we want it now but in the data world speed can sometimes be the enemy of accuracy especially when collaboration is required we're going to talk about how to balance speedy answers with right ones and how to best address these issues by reframing questions and outlining problems that way your team members and stakeholders understand what answers they can expect when as data analysts we need to know the why behind things like a sales slump a player's batting average or rainfall totals it's not just about the figures it's about the context too and getting to the bottom of these things takes time so if a stakeholder comes knocking on your door a lot of times that person may not really know what they need they just know they want it at light speed but sometimes the pressure gets to us and even the most experienced data analysts can be tempted to cut corners and provide flawed or unfinished data in the interest of time when that happens so much of the story and the data gets lost that's why communication is one of the most valuable tools for working with teams it's important to start with structured thinking and a well-planned scope of work which we talked about earlier if you start with a clear understanding of your stakeholders expectations you can then develop a realistic scope of work that outlines agreed upon expectations timelines milestones and reports this way your team always has a road map to guide their actions and if you're pressured for something that's outside of the scope you can feel confident setting more realistic expectations at the end of the day it's your job to balance fast answers with the right answers not to mention figuring out what the person is really asking now seems like a good time for an example imagine your vp of hr shows up at your desk demanding to see how many new hires are completing a training course they've introduced she says there's no way people are going through each section of the course the human resources team is getting slammed with questions we should probably just cancel the program how would you respond well you could log into the system crunch some numbers and hand them to your supervisor that would take no time at all but the quick answer might not be the most accurate one so instead you could reframe her question outline the problem challenges potential solutions and time frame you might say i can certainly check out the rates of completion but i sense there may be more to the story here could you give me two days to run some reports and learn what's really going on with more time you can gain context you and the vp of hr decide to expand the project timeline so you can spend time gathering anonymous survey data from new employees about the training course their answers provide data that can help you pinpoint exactly why completion rates are so low employees are reporting that the course feels confusing and outdated because you were able to take time to address the bigger problem the vp of hr has a better idea about why new employees aren't completing the course and can make new decisions about how to update it now the training course is easy to follow and the hr department isn't getting as many questions everybody benefits redirecting the conversation will help you find the real problem which leads to more insightful and accurate solutions but it's important to keep in mind sometimes you need to be the bearer of bad news and that's okay communicating about problems potential solutions and different expectations can help you move forward on a project instead of getting stuck when it comes to communicating answers with your teams and stakeholders the fastest answer and most accurate answers aren't usually the same answer but by making sure that you understand their needs and setting expectations clearly you can balance speed and accuracy just make sure to be clear and upfront and you'll find success [Music] data has the power to change the world think about this a bank identifies 15 new opportunities to promote a product resulting in 120 million dollars in revenue a distribution company figures out a better way to manage shipping reducing their cost by 500 000 google creates a new tool that can identify breast cancer tumors in nearby lymph nodes these are all amazing achievements but do you know what they have in common they're all the results of data analytics you absolutely have the power to change the world as the data analyst and it starts with how you share data with your team in this video we will think through all of the variables you should consider when sharing data when you successfully deliver data to your team you can ensure that they're able to make the best possible decisions earlier we learned that speed can sometimes affect accuracy when sharing data-based information with a team that's why you need a solid process that awaits the outcomes and actions of your analysis so where do you start well the best solutions start with questions you might remember from our last video that stakeholders will have a lot of questions but it's up to you to figure out what they really need so ask yourself does your analysis answer the original question are there other angles you haven't considered can you answer any questions that may get asked by your data and analysis that last question brings up something else to think about how detailed should you be when sharing your results would a high level analysis be okay above all else your data analysis should help your team make better more informed decisions here's another example imagine a landscaping company is facing rising cost and they can't stay competitive in the bidding process one question you could ask to solve this problem is can the company find new suppliers without compromising quality if you gave them a high level analysis you'd probably just include the number of clients and cost of supplies here your stakeholder might object she's worried that reducing quality will limit the company's ability to stay competitive and keep customers happy well she's got a point in that case you need to provide a more detailed data analysis to change her mind this might mean exploring how customers feel about different brands you might learn that customers don't have a preference for specific landscape brands so the company can change the more affordable suppliers without compromising quality if you feel comfortable using the data to answer all these questions and considerations you've probably landed on a solid conclusion nice now that you understand some of the variables involved with sharing data with a team like process and outcome you're one step closer to making sure that your team has all the information they need to make informed data-driven decisions [Music] now it's time to discuss meetings meetings are a huge part of how you communicate with team members and stakeholders let's cover some easy to follow do's and don'ts you can use for meetings both in person or online so that you can use these communication best practices in the future at their core meetings make it possible for you and your team members or stakeholders to discuss how a project is going but they can be so much more than that whether they're virtual or in person team meetings can build trust and team spirit they give you a chance to connect with the people you're working with beyond emails another benefit is that knowing who you're working with can give you a better perspective of where your work fits into the larger project regular meetings also make it easier to coordinate team goals which makes it easier to reach your objectives and with everyone on the same page your team will be in the best position to help each other when you run into problems too so whether you're leading a meeting or just attending it there are best practices you can follow to make sure your meetings are a success there are some really simple things you can do to make a great meeting come prepared be on time pay attention and ask questions this applies to both meetings you lead and once you attend let's break down how you can follow these two do's for every meeting so what do i mean when i say come prepared well a few things first bring what you need if you like to take notes have your notebook and pens in your back or your work device on hand being prepared also means you should read the meeting agenda ahead of time and be ready to provide any updates on your work if you're leading the meeting make sure to prepare your notes and presentations and know what you're going to talk about and of course be ready to answer questions these are some other tips that i like to follow when i'm leading a meeting first every meeting should focus on making a clear decision and include the person needed to make that decision and if there needs to be a meeting in order to make a decision schedule it immediately don't let progress stall by waiting until next week's meeting lastly try to keep the number of people at your meeting under 10 if possible more people makes it hard to have a collaborative discussion it's also important to respect your team members time the best way to do this is to come to meetings on time if you're leading the meeting show up early and set up beforehand so you're ready to start when people arrive you can do the same thing for online meetings try to make sure your technology is working beforehand and that you're watching the clock so you don't miss a meeting accidentally staying focused and attentive during a meeting is another great way to respect your team members time you don't want to miss something important because you were distracted by something else during a presentation paying attention also means asking questions when you need clarification or if you think there may be a problem with a project plan and don't be afraid to reach out after a meeting if you didn't get to ask your question follow up with the group afterwards and get your answer when you're the person leading the meeting make sure you build and send out an agenda beforehand so your team members can come prepared and leave with clear takeaways you'll also want to keep everyone involved try to engage with all your attendees so you don't miss out on any insights from your team members and let everyone know that you're open to questions after the meeting too it's a great idea to take notes even when you're leading the meeting this makes it easier to remember all questions that were asked then afterwards you can follow up with individual team members to answer those questions or send an update to your whole team depending on who needs that information now let's go over what not to do in meetings there are some obvious don'ts here you don't want to show up and prepared late or distracted for meetings you also don't want to dominate the conversation talk over others or distract people with unfocused discussion try to make sure you give other team members a chance to talk and always let them finish their thought before you start speaking everyone who is attending your meeting should be giving their input provide opportunities for people to speak up ask questions call for expertise and solicit their feedback you don't want to miss out on their valuable insights and try to have everyone put their phones or computers on silent when they're not speaking you include it now we've learned some best practices you can follow in meetings like come prepared be on time pay attention and ask questions we also talked about using meetings productively to make clear decisions and promoting collaborative discussions and to reach out after a meeting to address questions you or others might have had you also know what not to do in meetings showing up unprepared late or distracted or talking over others and missing out on their input with these tips in mind you'll be well on your way to productive positive team meetings but of course sometimes there will be conflict in your team we'll discuss conflict resolution soon it's normal for conflict to come up in your work life a lot of what you've learned so far like managing expectations and communicating effectively can help you avoid conflict but sometimes you'll run into conflict anyways if that happens there are ways to resolve it and move forward in this video we will talk about how conflict could happen and the best ways you can practice conflict resolution a conflict can pop up for a variety of reasons maybe a stakeholder misunderstood the possible outcomes for your project maybe you and your team member have very different work styles or maybe an important deadline is approaching and people are on edge mismatched expectations and miscommunications are some of the most common reasons conflicts happen maybe you weren't clear on who was supposed to clean a dataset and nobody claimed it delaying a project or maybe a teammate sent out an email with all of your insights included but didn't mention it was your work and while it can be easy to take conflict personally it's important to try and be objective and stay focused on the team's goals believe it or not tense movements can actually be opportunities to reevaluate a project and maybe even improve things so when a problem comes up there are a few ways you can flip the situation to be more productive and collaborative one of the best ways you can shift a situation from problematic to productive is to just reframe the problem instead of focusing on what went wrong or who to blame change the question you're starting with try asking how can i help you reach your goal this creates an opportunity for you and your team members to work together to find a solution instead of feeling frustrated by the problem discussion is key to conflict resolution if you find yourself in the middle of a conflict try to communicate start a conversation or ask things like are there other important things i should be considering this gives your team members or stakeholders a chance to fully lay out your concerns but if you find yourself feeling emotional give yourself some time to cool off so you can go into the conversation with a clearer head if i need to write an email during a tense moment i'll actually save it to drafts and come back to it the next day to re-read it before sending to make sure that i'm being level-headed and if you find you don't understand what your team member or stakeholder is asking you to do try to understand the context of the request ask them what their end goal is what story they're trying to tell with the data or what the big picture is by turning moments of potential conflict into opportunities to collaborate and move forward you can resolve tension and get your project back on track so instead of saying there's no way i can do that in this time frame try to reframe it by saying i would be happy to do that but i'll just take this amount of time let's take a step back so i can better understand what you'd like to do with the data and we can work together to find the best path forward and with that we've reached the end of this section great job learning how to work with new team members can be a big challenge in starting a new role or a new project but with the skills you've picked up in these videos you'll be able to start on the right foot with any new team you join so far you've learned about balancing the needs and expectations of your team members and stakeholders you've also covered how to make sense of your team's roles and focus on the project objective the importance of clear communication and communication expectations in a workplace and how to balance the limitation of data with stakeholder ask finally we covered how to have effective team meetings and how to resolve conflicts by thinking collaboratively with your team members hopefully now you understand how important communication is to the success of a data analyst these communication skills might feel a little different from some of the other skills you've been learning in this program but they're also an important part of your data analyst toolkit and your success as a professional data analyst and just like all of the other skills you're learning right now your communication skills will grow with practice and experience congratulations on finishing this video from the google data analytics certificate access the full experience including job search help and start to earn the official certificate by clicking the icon or the link in the description watch the next video in the course by clicking here and subscribe to our channel for more from upcoming google career certificates
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Channel: Google Career Certificates
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Keywords: Grow with Google, Career Change, Tech jobs, Google Career Certificate, Google Career Certificates, Job skills, Coursera, Certification, Google, professional certificates, professional certificate program, Data analyst, Data analytics, Data analysis, Data analytics for beginners, What is data analytics, Sql, Data, R Programming, Spreadsheets, spreadsheets for beginners, google spreadsheets for beginners, data visualization, professional communication
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Length: 42min 17sec (2537 seconds)
Published: Tue Apr 13 2021
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