Hello, everyone, and welcome to the class! David A. Cox here with PCClassesOnline.com. Today we’re talking about how to clean your
iPhone and iPad. Now, this class was originally taught live
yesterday, which was July 25th of 2015. Unfortunately, we had a little recording error
that took place in the very beginning of the broadcast, so I decided to rerecord this during
my own time later on offline. So, I really do appreciate it. You know, all of us work really hard to try
to do a good job for all of you. If you are watching this on Youtube, please
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we come out with new content and as of August 1st, 2015, we are going to be teaching all
of our live classes through Youtube. That’s right, you’ll be able to go to
Youtube and watch a live class and participate. So let’s begin here. Now before I start giving you these tricks,
what’s important that you should do is you should know how much space you get back from
these tricks, because the proof, as they say, “is in the pudding,” or in this case the
comments section. So if you indulge me for a moment, here’s
what I would like you to do. Whatever device it is that you’re cleaning,
today, I want you to go into Settings on that device, and from Settings—sorry—I want
you to go into General Settings. If you look here, it’s at the bottom of
my phone. From here, go into Usage, and look at this
right here. This number is your available free space,
and I want you to look at what it is now. When you’re done applying all these tips
and tricks, I want you to look at what it is then, and let us know in the comments section
how much free space did you get back, did this video help you? That really helps give us good feedback that,
hopefully, we’re doing a good job. So let’s begin. Also, I want to mention real quickly, that
if you want to skip ahead to any parts in this video, I will put the various chapters
with their respective time codes in the Notes section of this video. Now, when I’m working privately with a client,
if they’re at, kind of, critical storage point where they have just absolutely no space
left on their device and it’s just becoming very, very sluggish, the first places that
I go to clean are the places that most people never think to go. The things that people don’t realize take
up significant amounts of space. Now, to show you the first one, I want you
to think about something. When you get an e-mail, what do you do? You read it, you reply, you delete. When you get in a voice-mail, you listen,
you reply, you delete. But messages, text messages, iMessages, those
are totally different because most people reply, but they never actually delete it. They just kind of leave the conversation and
the next time that that person contacts you, the old conversation comes back to life. Those can add up over time, especially if
you’ve been using your phone or your iPad for years now. So what I would encourage you to do is to
go into Messages, hit the Edit button at the very top left, tap on all of these various
messages, and when you’re done, hit the little Delete button at the very bottom right
corner. Unfortunately, there is no way to do select
all. I wish there were. Maybe Tim Cook, can you build that into the
next version? Please, please, please? And that’ sgoing to actually pop up again
in a little bit. So clear out your iMessages. First trick. Next trick is to help your phone actually
run a little bit more efficiently. Now this trick does not work as well now as
it used to because they’ve improved how it works, but if I go into an app—like let’s
just say I go into Twitter, okay? Then when I leave Twitter, Twitter’s still
running in the background. Great, now whatever ad that is just got their
airtime. So I leave Twitter. If I go back into Twitter, it’s just going
to resume where I left off. So one of the tricks is to end it from running
in multitasking. So, to do this, what you’re going to do
is double click the Home button. That’s the button on the front of your device. So one, two. It kind of pulls back here, and what you can
do is you can swipe up on these various screens, and they quit from running in the background. So do that for all of your apps. I recommend doing it maybe once every other
week, and you should be in good shape. The next trick works for both you iPhone,
iPad, and also your computer, which is to periodically shut it down. And again, around once every other week, it’s
a good idea to do it. To do this, just press and hold the Sleep
switch. In the case of the iPhone 6, it would be on
the right hand side. Press and hold it. It’s going to bring you to a little screen
where it’s going to say “Swipe to power off.” Okay, slide to power off. Slide with your finger. It’s going to take probably about ten to
fifteen seconds to shut down. Let it say “off” for about a minute. Boot it back up. Good to go. That will clear out certain cache files from
running in the background. Not significant in terms of the amount of
space, but it will help it run, you know, just a little bit better. The next few tricks I have to give you all
have to do with settings, so we’re going to go into Settings right now. We have a total of about five of them. Just to be clear of where I am, here’s the
main Setting screen. From here, we’re going to go into, once
again, General. And from here, the first place that we’re
going to go into is Background App Refresh. These are apps that have the ability to run
in the background even when you’re not using them. So with certain apps, it’s going to be a
good thing. For example, let’s say you use eBay. If you are bidding on an item, you want it
to be checking to see if anyone else is bidding, so you can bid higher. That’s a great example of one that you would
probably want to run in the background. But then you have other ones like maybe, oh
look at this, the Apple store. Like, really? Does the Apple Store really need to run in
the background? I don’t think so. So go through this list. Anything that you want to have pulling information
in the background, by all means, let it run. The things that you don’t care about, turn
this off. That’s going to help the efficiency of your
battery. The next item we’re going to go over is
actually located in Accessibility. Forgive me, I already have it turned off,
so I’m going to have to kind of describe this one to you. If you look at the very bottom of my screen,
okay, it says Reduce Motion. This can be confusing because it’s a double
negative. By default, Reduce Motion is turned off. You want it turned on. What this does is it has to do with various
types of animation in your phone. It doesn’t serve any real, actual purpose,
it’s just kind of, you know, cute and fluffy. So turn this feature on, you’ll get a little
bit better performance, a little bit better battery life out of your device. Good idea to do that, and it’s not going
to change the experience of using your phone or iPad. The next one, once again, has to do with power. So let’s go back to the General menu. And from here, we’re going to go into Usage. From Usage, we’re going to go to the very,
very top option, which is Battery Usage. So what this is going to do is this is going
to show you what apps on your phone, or what features, are using the most energy. Because I teach these classes, it’s really
no surprise that Home and Lock Screen is at the very top of the list. But for a lot of you out there who use Facebook,
Facebook will be number 1. Now for whatever reason, whenever I try to
mirror this feature, the software that we use to mirror my phone crashes, so I’m going
to verbally walk you through this feature here. So if you have a pen and paper, you might
want to write it down. Otherwise, I’ll try to go as slowly as I
can. When you go into Facebook, you’re going
to go where it says “More” at the very bottom right corner. From More, you’re going to scroll to the
very, very bottom of that screen. You’re going to go into Account Settings. From Account Settings, you’re going to click
on where it says “Videos and Photos,” which is approximately--I believe it’s either
6 items down or 5 items down. And there are a few different options here. I actually was able to capture a screenshot
of this. You can see it right now. So there’s this feature here that says “Autoplay.” You may have noticed that when you go to Facebook
on your phone, it just starts playing videos automatically. That’s not a coincidence. Personally, I have a little bit of beef with
Facebook about the way they program this. Where it says, on my screen, it says “Wifi
Only,” it’s actually be default set to “Wifi and Cellular.” What that means is that’s going to eat up
a ton of your cellular data, which is of course part of your cellular plan. My advice is to change that to “Wifi Only.” You don’t want to be wasting that data that
even for videos that you’re not actually watching, you’re just kind of skimming past
them. So go into these settings and turn Autoplay
to Wifi Only. Back to where we were here in the Battery
Usage screen. You will notice that they’ll give you kind
of an output for the last 24 hours, and also the statistics for the last 7 days. Ah, there you go. Facebook: number 1. The other thing I want to talk about is this
right here. If you should see where it says “Phone Low
Signal,” in my case, it’s only 8%. For some of you out there, it may be significantly
more than that. This is very hard for me to describe because
we have members who live virtually all over the globe. If your phone is struggling to receive a cellular
signal, it is using a ton of energy just to hold onto whatever it has. So that is going to be for some of you the
number 1 reason why your battery dies quickly. Now, depending on who your carrier is, you
can call your carrier and ask them if they have an option for one of two different devices. It’s called different things based on what
type of technology they use. It’s either referred to as a microcell or
a phemtocell, p-h-e-m-t-o-c-e-l-l. These are basically little boxes they plug
into your router and they use the internet to create a second cellular network from inside
your house. I used to have to use one myself. We used to live part-time in Key West, Florida. In Key West, by law, all of the roofs are
made of tin. Tin fries CDMA signals, which is what Verizon
uses. So what would happen is I walk outside, I’ve
got a full signal. I walk inside, and I’m lucky if I get anything. So we used a little phemtocell, and I immediately
went from 1 bar to 5 bars. So it’s a good little trick to be aware
of. In some cases, with different cellular providers,
you can actually get one for free, but sometimes you have to threaten them to go to their competitor
in order to be able to get that. So just use that as your own knowledge. Call them, and don’t be afraid to be a little
bit aggressive with them. The next feature, we’re going to go back
one screen here. Okay. We’re going to go here where it says Storage
and we’re going to go to Manage Storage. So what this is going to do is give you an
idea of how much space each of these apps takes up. No surprise of mine, photos and video take
up the most. Music, okay, those are all kind of right up
there. I’m a bit of a media guy, in case you haven’t
figured this out by now. Now, one of the tricks I’d like to show
you, this is great for anyone who is again at that critical stage where they’re really,
really low. I’m going to use Facebook here as the example. So if you look to the right of where it says
Facebook, it says that it is taking up 543 MB. Hmm. I didn’t think Facebook took up that much
space. Watch this, when you tap on it, look at this. It saw the app size is only 137 MB, but it’s
got 400 MB in data. Now, we don’t really know what that data
is. All we know is it’s part of Facebook. So if you are critically low, you can give
your phone or your iPad a little digital enema, if you will. You can delete the app, go back to the App
store and re-download it. Okay? It’s one way to get back a little bit of
space, especially if you need it right this second. So especially on the apps you see at the very,
very top of this list, like in my case, it would be VLC, Spotify, these various ones…go
into it, look at how much data—not just the app, but the documents and data—takes
up, and then delete it out and re-download it if you need to. What we’re going to do at this point is
we’re going to take a very brief commercial break. It’s how we’re able to make these classes
free, folks. When we get back I’m going to give you some
more amazing tips to get back space and make your phone and iPad run more efficiently,
including my number 1 trick. So we’ll be right back after this brief
commercial break. Welcome back, folks. I’m going to dive right in and give you
my number 1 trick. Now, this one even surprised me, and it’s
kind of hard to surprise me at this stage of the game. But if you’d asked me years ago how much
space calendar data take up, I would have said, “Oh, it couldn’t possibly be that
much.” Just thinking, “Well, it’s just an appointment. It couldn’t be a lot.” But then when you consider that you use your
calendar, or some people use their calendars for years, it can really add up over time. In fact, I was so shocked by this, I had to
take a screenshot to show you the before and after images. So check this out. If I go here into Favorites, okay. So I used to use this little app called Cal. It’s an alternative to the built-in calendar
app that comes with the phone. It’s a great app, I’ve just stopped using
it. No real particular reason. But look at that: 42 GB of data that was taking
up, just because I’ve been using my calendar for about 5 years now. So I had 5 years of appointment of all that
stuff that’s in there, and I was shocked at how much that took up. Now, after the trick that “I’m about to
show you, this is what it had shrunk down to: 12.2 MB. Big, big change. So let’s go over how to do it. From your Settings screen, we’re going to
go back into Settings, you’re going to go into where it says Mail, Contacts, and Calendars. From here, you’re going to scroll all the
way down to the bottom of the screen. And you see there where it says “Sync.” Currently, I have it set to events 6 months
back. Well, by default, that’s set to All Events. So, simply making the change from All Events
to the last 6 months, for those of you out there who actually use your calendar, you
might be shocked at how much free space you actually get back. Who would have ever thought that calendar
data could be so enormous? The next few tricks, folks, has to do with
how you sync data from iTunes to your device. So in this case here, you can see I have my
phone plugged into iTunes. I have it selected right up here at the top. And the first one we’re going to talk about
is music. So, in the case of music, if you are telling
it to sync all of your music, you might want to consider changing that so that only you
sync specific playlists, specific artists, you can do that right through here. Because I use iCloud music library, I can’t
do that. Also, what you’re looking at here is not
my actual iTunes account. Also, the other big one here is photos. Now, ignore what you see here. But if you are running critically low on space,
you may want to make sure that in your phone settings, you turn iCloud photo library off. Then what you can do is you can tell it to
manually sync specific albums. I’ll give you an example of how to do this. So let’s go into Photos here real quick,
and I want to show you how to create something called a Smart Album, which, forgive me, I’ve
actually already created. Let me delete it real quick. So what you’re going to do from here is
you’re going to go to File, and you’re going to go to the third option down, which
is New Smart Album. Let’s say you know you really only care
about photos from the last 6 months. I’m going to call this album “Last 6 Months.” What we can do from here is tell it if the
photo meets these terms and conditions, put it into this album, and ultimately we will
end up syncing it over to the phone or iPad. So we’re going to say if the date is in
the last [silence] 6 months, okay, and check it out, it found 18 photos that matched those
terms and conditions. So then what we would do is when plugging
the phone into iTunes, we’d tell it to just sync the album called “Last 6 Months.” That way, you’re not syncing across-you’re
not syncing all of your photos, just the most recent ones. The other thing you might want to consider
doing is creating an album with your favorite photos, and you can sync that as well. A couple other things I want to show you is
the other aspects of, again, what is referred to as “other data.” So, the other things you might want to consider
checking out besides just text messages, also your call history is considered part of that. So you might want to clear that out. There’s your voice-mails. If you’re the kind of person who doesn’t
actually delete old voice-mails, it might be a good idea to do that. By the way, if you have a piece of—if you
have a voice-mail that you want to save, like let’s say—sorry, not to be gruesome—but
let’s say it’s someone who’s passed away and it’s like the last message they
left you, there is a way to export it off your phone. What you can do is you can use a piece of
software called iExplorer—I put a link in the description—and that will allow you
to extract that kind of data. It will also do text messages, by the way,
and turn it into a PDF for you. All right, folks. Final few items here. The other aspects of “Other Data” include
voice-mail—so if you’re the kind of person who never, ever deletes voice-mails, it might
be a good idea to do so. On that note, I want to mention if you ever
have a voice-mail that you need to extract out of your phone, whether it’s for security
reasons or it’s because someone has passed away and you want to preserve their voice,
there is a way to do it. We will create an entire video showing you
how to do that. Look for that in the next couple weeks on
our website PCClassesOnline.com. The other aspects of “Other Data” include
call history, I already mentioned voice-mails, text messages, calendar data, and e-mail attachments,
although those other items that I just mentioned now are not typically that significant. Another aspect, though, is corrupted data. It’s very, very hard to know if you actually
have corrupted data on your phone. Other than, I can say this, if you’ve tried
all of the different tricks that I’ve given you today, and you still have a lot of extra
“Other Data,” it could be a sign. So here’s what you want to do: go into Settings
on your phone, go into iCloud, and make sure that you have Backup turned on. Also, of course, you’re going to make sure
that you know your password to both iCloud and your Apple ID. From there, once you are sure that you are
backed up with your phone, what you’re going to do is you’re going to go into General
Settings. Scroll to the very, very bottom. Reset is the final option, and the second
item down is “Erase all contents and settings.” This is going to completely wipe out your
phone. It’s going to be as if it’s brand new,
factory settings. When it is finished, it’s going to ask you
to re-enter in your iCloud information, your Apple ID, and it’s going to start to restore
all of that data. So it’s very important that you make sure
it’s all backed up beforehand. Okay? And at that point, if you in fact had corrupted
data, it will have naturally cleared out. By the way, corrupted data does not back up,
so you don’t have to worry about that coming back even though you have backed up your whole
phone. Now the final thing I want to go over with
all of you is a final trick. As of today’s date, the software that I’m
about to show you is free. Okay. It’s a piece of software called Macgo iPhone
Cleaner. It works for both Windows and Mac. You do load it on your computer. So your phone has to be plugged in. I’m going to do it for you right now. Understand, I’ve already run this on my
phone, so it’s not likely to have very much that it’s going to find on mine. Macgo, there it is on the very bottom. From here, it’s pretty darn simple. Hit “open.” Plug in your phone to your computer. Hit “Scan.” And it’s going to go through all of the
various apps—again, I’ve already done this—but the most important are going to
be the top two items that you’ll see when it’s all done here. It’s going to be a combination of crash
logs and—I forget the name of the other category [silence]—ah, temporary files. In my case, not anything by any means significant. From here, what you would do is see how there’s
a check box next to “Everything” here? You want to switch it to “None” and manually
check these top two, download temp files and app crash logs. Hit “Clean phone.” You get that space back. Final bit, folks. So when you buy a device, whether it’s your
phone or an iPad or a new computer, it comes with an operating system. It’s great and it runs fast and efficiently,
but inevitably, down the road there are going to be updates. For example, as of today’s date, next month,
ios 9 is coming out. It’s not always a question of “will it
run on your device?” It’s “will it run well?” And there can be a very, very big difference
between the two. After all, as of right now, the iPhone 4s
can run the current operating system, but it’s not going to run it well. In fact, it’s what we’ve come to refer
to “Speed of Dark” performance. You’ve heard of speed of light? Ah, slightly other end of the spectrum. So how do you know whether or not to update? Well, I’ll give you a really good resource. All of our folks here at PCClassesOnline try
to look out for you all. So what we do is we put out a weekly newsletter. We do not sell your information to anyone
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including right after new devices or new operating systems come out, with of course our thoughts,
opinions, and reviews. This is David A. Cox with PCClassesOnline.com. Don’t forget to leave us in the comments:
how much space did you get back from this video? We’d appreciate if you hit that “Like”
button, subscribe to our Youtube channel, and we’ll see you next time. That’s all for me, everyone. Class dismissed!
